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윈덤 버지니아비치 오션프런트 여행 후기

3 out of 5
윈덤 버지니아비치 오션프런트
5700 Atlantic Ave, Virginia Beach, VA

이용 후기

6.2
평점 10 - 훌륭해요. 1587개 이용 후기 중 345개" "
평점 8 - 좋아요. 1587개 이용 후기 중 312개" "
평점 6 - 괜찮아요. 1587개 이용 후기 중 301개" "
평점 4 - 별로예요. 1587개 이용 후기 중 258개" "
평점 2 - 너무 별로예요. 1587개 이용 후기 중 371개" "

5.6/10

청결 상태

6.6/10

직원 및 서비스

5.6/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

Vladimir

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good experience. Staff was very nice and professional. Room was squeaky clean.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

8/10 - 좋아요

Guiyun

출장 여행, 가족 여행
좋아요: 직원 및 서비스
A little bit away from boardwalk
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Michael

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Mikayla

별로예요: 숙박 시설 상태 및 시설
the seal on the door for the porch needed some work. Had water pooling in the room.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Wade 님, Wenonah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Brooke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parking was very difficult especially for handicap parking. Staff was wonderful especially in the dining for breakfast. Housekeeping was very accommodating.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

maricris

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Delois

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

8/10 - 좋아요

Stephen 님, Potomac Falls

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This oceanfront property that we went back to for another visit was nice.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Auchanti

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

8/10 - 좋아요

Courtney

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
My overall experience was good just a few minor hiccups, however the staff was very prompt to accommodate my needs.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Keri 님, Toms River

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was lovely and truly pet friendly.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

COCO

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 3일
Thank you for staying with us Coco, and for your perfect rating of your recent experience here at our oceanfront property on the north end of Virginia Beach! We are so pleased you had such an enjoyable time, and we trust you found your accommodations clean and comfortable with superior service from our staff. Having the sand and surf right out our back door makes for an ideal beach getaway and our location away from the hustle and bustle of the oceanfront creates a semi-private beach vibe and a family friendly environment. We hope you enjoyed our onsite restaurant and the gorgeous views! It would be our pleasure to host you again in the future.

10/10 - 훌륭해요

JOHN P

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
John, thank you for your perfect review and we love hearing that our guests had a wonderful time with family! We will share your kind comments with our staff and thank them for leaving such a positive impression on you. While only here for one night, we do hope you enjoyed spending time on the beach and visiting the nearby Boardwalk area. The Boardwalks offers plenty of family friendly activities, unique shopping and dining options, and live music. We look forward to your next visit and thank you for your business.

4/10 - 별로예요

Steve

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed for 4 nights, no room service first day as we had our do not disturb sign out, requested it next 2 days and never received it. Front desk brought us clean sheets and towels, but still room service never cleaned our room. Also hotel kept putting daily pending charges of over $120 a day on my credit card even days after we checked out. Week later all but one has now dropped off.
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Thank you for staying with us recently and for taking the time to share feedback on your experience at our oceanfront property here in Virginia Beach. We had hoped you would have had a more positive experience while under our care and found value in our wonderful location at the north-end of town. Please accept our apology for the lack of room service during your stay. We appreciate your business and this opportunity to improve upon the services and amenities we offer. Please accept our apology for not giving you the value experience you expected.

8/10 - 좋아요

ALEXANDER

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was nice
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Excellent, Alexander! Thank you for staying with us during your recent trip to Virginia Beach and rating your experience online. Our oceanfront property, located in the residential North End of Virginia Beach, provides our guests with a tranquil and semi-private beach experience. Guests enjoy having the Boardwalk within a short drive yet being away from all the hustle and bustle. Our Surf Club Ocean Grille offers American regional cuisine and panoramic views of the Atlantic Ocean, so we hope you had a chance to enjoy the experience! It would be our pleasure to host you again in the future so we hope you will keep us in mind the next time you are in town. Thank you for your business.

10/10 - 훌륭해요

Joany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I enjoyed our stay at the hotel. The hotel was clean and offered food and entertainment.
답변 제공: General Manager 님, 2024년 3월 20일
Thanks so much and we're thrilled you had such a wonderful experience during your 2-night stay. We're especially glad you loved our Surf Club Ocean Grille restaurant and had a delicious meal with top notch service! The views from the restaurant and our back patio area are fantastic, which we are sure you will have noticed. Hopefully you also had a chance to visit the nearby Boardwalk area, where there are other attractions and interesting points of interest. It would be our pleasure to have you back again!

10/10 - 훌륭해요

Joany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay. Also the food and entertainment.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 20일
Thank you for sharing your perfect review score online and we are pleased to see that you and your husband had a pleasant stay here with us in Virginia Beach. We hope you had a chance to take advantage of our heated indoor pool and we are so glad you were able to dine with us at Surf Club Ocean Grille. Guests find convenience with having a restaurant on-site when not wanting to go far for a great meal. It would be our pleasure to host you again the next time you are back in the area, so please keep us in mind!

4/10 - 별로예요

Lauren

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We came to this property for an event a few miles away. We reserved two rooms. The first room was fine however our second room had a horrible smell of body odor. We kept the window open the whole time hoping it would improve. The carpet was really stained and we had stained dirty sheets as well. The noise outside our room was awful. We could hear everything our neighbors were saying and had to put towels under the door to block out the noise and light coming in. The front desk staff was not kind or understanding when we almost couldn’t leave the property for the marathon happening outside the hotel even though they told us we’d be able to leave the day before. Super condescending and rude. The price was great for beachfront but would not stay here again
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 20일
Lauren, we are disappointed to read about your experience during your recent stay at our oceanfront hotel. Please know we will use your feedback to make improvements and ensure our team is offering the highest level of customer service. We are truly sorry that you had some concerns about your accommodations and the level of service you received, and it prevented you from having the relaxing beach vacation you deserved. That is quite an unusual occurrence for us, and we’ll be sure to discuss this with our housekeeping team to research this further. It is our hope that you still enjoyed the incredible ocean views, our semi-private beach and had fun exploring the Virginia Beach area.

10/10 - 훌륭해요

LINDSEY

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was nice and overlooked the ocean. Felt safe and knew my car was safe overnight as well
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 20일
Wonderful Lindsey and thank you for your perfect review score of our beachfront property here at the North End of Virginia Beach. The views are amazing from the private balcony of your room or while lounging on our back patio area. Our Surf Club Ocean Grille restaurant is a relaxing spot away from the crowds of the Boardwalk, with fantastic cocktails, a variety of dishes and views of the ocean. We are thrilled to offer you a first-class experience with plenty of amenities to assist you with having a fabulous beach getaway. It would be our pleasure to host you again in the future and thank you for your business.

6/10 - 괜찮아요

Kiran

2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 20일
It was our pleasure having you here at the oceanfront recently and we appreciate you taking the time to rate our hotel. Our oceanfront views from the guest rooms, restaurant, and patio area are quite stunning and we hope that you enjoyed our scenic setting. Making sure we offer all the conveniences guests may need during their stay is important to us, because we aim to provide each visitor with a great experience. We hope that you enjoyed having an in-room coffee maker, mini fridge, private balcony, free Wi-Fi and access to the heated indoor pool and fitness center to help make your stay memorable. Please keep us in mind when booking your next trip to the Virginia Beach area.

10/10 - 훌륭해요

Barbii

2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Jamie

별로예요: 청결 상태
답변 제공: General Manager 님, 2024년 3월 20일
Guest reviews are important to us because they give us a direct line of how we can improve the services and amenities that we offer our guests. We hope you will accept our sincere apology for any inconvenience that you may have had, and hope that you spoke with our staff and gave them the opportunity to address your concerns while you were still with us. We are sorry that you did not get the relaxing beach stay that you were anticipating but hope that you still found value in our oceanfront location and the nearby Boardwalk area.

8/10 - 좋아요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I don't like the fact that you require to leave a review
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 13일
We truly appreciate you staying with us recently and giving us a positive rating. We trust that you enjoyed your accommodations and that our hard-working staff provided outstanding service. The views are amazing, either from your private balcony, or from our spacious patio with comfortable lounge chairs and we hope you enjoyed them. We are sure you also loved our semi-private beach away from the crowds of the Boardwalk and hope you enjoyed your in-room amenities and our indoor pool. Thank you for your business and please visit us again in the future.

2/10 - 너무 별로예요

Mark

연인과의 여행
별로예요: 편의 시설/서비스
Room was dirty and smelly. I was traveling with my 8lb dog. I reserved an ocean front room. When I got there to check in they told me they changed their policy with dogs. So they gave me a room where dogs normally stay instead of the room you reserve. My price didn’t change and it should have. I have stayed here several times but won’t be going back. Very disappointing.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 13일
It is disheartening to read that your recent experience was anything less than satisfactory and that our hotel did not live up to your expectations, Mark. Please accept our sincere apology that you did not find your accommodations as clean and comfortable as we had hoped and that the pet room policy was not communicated to you effectively. We’ll be sure to discuss this situation with our staff and avoid this from happening in the future. Aside from that setback we hope you still found time to take walks along the beach, enjoy our wonderful restaurant onsite, and enjoy the city of Virginia Beach. Again, we are very sorry for what occurred and hope you will consider returning back again.

8/10 - 좋아요

Emily

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms are beautiful the staffing was helpful I'm in a wheelchair and I had to go back outside go through the parking areas to another no building Which the door entryway we was told about was not handicapped accessible! , so I had to wait outside in the cold wind , he then asked someone else that worked here which way I can go, to person told us right we had to go to the other side in through areas without good lighting. Then the had to push me all the way through the 1st floor to get us to the right elevator which was where the first door was, only I couldn't use it with a wheelchair! I look so very my ch look forward to the indoor swimming pool tomorrow from 10-10 I may even stay another night. We both hope breakfast is banging in the morning, because we stated at five-star Marriott in Washington DC last night and the breakfast sucked OMG it was outrageous, no bacon cooked twice when my husband went, and that sausage I would not have feed to my dog it was like rubber
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
It was our pleasure hosting you here at the Virginia Beach oceanfront recently, Emily. While we can see by your overall rating that you had a nice time here with us, initial access to your room was a bit inconvenient. We are sorry about the confusion with getting to your room as we never want to start a beach vacation that way. Hopefully the rest of your stay was enjoyed, and you loved dining at our Surf Club Ocean Grille to enjoy a delicious breakfast and stunning ocean views. We hope you will come back again to be our guest.

10/10 - 훌륭해요

Joseph

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Value
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 21일
We are delighted to see your perfect review score Joseph, and that you found value with our hotel amenities and rate, thank you! Guest satisfaction is a top priority for us, so we are happy to know that your 3-night stay was enjoyed here at Wyndham. Our serene oceanfront location is perfect for guests looking to enjoy incredible ocean views and direct beach access any time of the year. It would be our pleasure to have you back again!

10/10 - 훌륭해요

Joseph

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
View
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 14일
It was our pleasure having you stay with us, Joseph! Our beachfront hotel aims to offer guests and locals alike a great place to get away and enjoy the beach year-round, whether dining with a view from the Surf Club Ocean Grille or relaxing on the back patio overlooking the sand and waves. We strive to make sure every guest (and pet) has an excellent visit through convenient amenities, attentive staff members value rates. Hopefully, you enjoyed plenty of time on the beach or visiting the nearby Boardwalk area that also has a variety of attractions, restaurants, and shopping. Please come back and visit us again!

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 14일
It is our top priority to make sure every guest has a fantastic, relaxing, and comfortable visit here at the beach, Linda, so we are pleased to see that you had a pleasant trip based on the rating you have left. Perhaps you were able to enjoy some delicious dining options from our onsite Surf Club Ocean Grille Restaurant or take advantage of the lovely ocean views from our patio area or the privacy of your guestroom balcony. We do hope you enjoyed your time in the Virginia Beach area and that you will return to stay with us again in the future.

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Thank you, Joseph, for being a recent guest of ours here at the Wyndham Virginia Beach Oceanfront hotel. We are confident that you loved our beautiful ocean views and peaceful setting on the beach. Hopefully during your visit, you were able to take advantage of our many onsite amenities including our ocean facing fitness room, wonderful Surf Club Ocean Grille restaurant or indoor pool. It was our pleasure having you with us and we appreciate you leaving a positive review score online. Come back again!

6/10 - 괜찮아요

mike

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Thank you for spending time with us at the Virginia Beach oceanfront. We hope you had a relaxing visit and will come back to stay with us again.

10/10 - 훌륭해요

Joseph

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok
2024년 1월에 4박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
We are delighted to read that you had a pleasant 4-ight stay with us here at the oceanfront, Joseph. Guest satisfaction is important to us, and we hope our staff delivered excellent service and warm hospitality. Spending time at the beach is wonderful any time of year, but during these cooler months, it is very quiet, calm and relaxing. We hope you were able to take a walk along the surf, or simply enjoy the ocean view from your private balcony. Please come back and visit us again soon.

8/10 - 좋아요

chandni

2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Thank you for spending time with us at the Virginia Beach oceanfront. We hope you had a relaxing visit and will come back to stay with us again.

10/10 - 훌륭해요

Kristin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I absolutely love this hotel. I come here in the summers and when I visit my family. The staff is nice and the rooms are great.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Kristin, thank you for your perfect review score and we love hearing that our loyal guests have a wonderful time when they return! We will share your kind comments with our staff and thank them for leaving such a positive impression on you. While only here for a couple nights, we do hope you enjoyed spending time on the beach and visiting the nearby Boardwalk area. The Boardwalks offers plenty of family friendly activities, unique shopping and dining options, and plenty of live music and outdoor events during the warmer weather. We look forward to your next visit and thank you for your business!

10/10 - 훌륭해요

Kristine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 24일
It is our goal to make sure we take care of our guests with incredible service and convenient amenities. In addition, we want our guests to enjoy our great location that is close enough to take advantage of some great area attractions yet distant enough on the North End for guests to enjoy a semi-private beach and plenty of peace and quiet away from the bustling boardwalk area. Thank you, Kristine, for letting us know about your excellent experience at our oceanfront hotel. We hope you will return for another visit the next time you are back in the Virginia Beach area.

4/10 - 별로예요

Patrick 님, fredericksburg

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is under construction and the hall way walls are all sheetrock and the floors are rough and the Wifi is on/off every other hour. The guy that checked me in was not friendly at all. They did not tell me that the hotel was under construction when I called a day before and talked to Emily about the conditions of the pool and restaurant and possible early check in.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 24일
We strive to offer our guests a pleasant experience here at the hotel so we hope you will accept our sincere apology that you did not have the beach visit you anticipated, Patrick. Providing superior hospitality and a relaxing environment for our guests is very important, so your feedback means a lot to us. During these lower occupancy months is the best time to make the hotel improvements, however we never want our upgrades to interfere with our guests’ experiences. We will monitor this situation more closely and follow up with our staff to discuss it further. Thank you for taking the time to leave your feedback and for staying with us. It is our hope that you enjoyed the rest of your time in the oceanfront area.

10/10 - 훌륭해요

Shaun

2024년 1월에 7박 숙박함
답변 제공: General Manager 님, 2024년 2월 27일
Thank you for staying with us and we hope you will come back again to be our guest at the beach.

4/10 - 별로예요

Lukas

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The jacuzzi in the room was nice but there were lots of cockroaches in the room. There were also hidden fees we were unaware of. We were told it was a pet friendly hotel. When we checked in, they said the room was not pet friendly, which is not what was stated online, and that there was a $200 pet cleaning fee plus 25 extra per night.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 24일
Lukas, we want all our guests who stay with us at the oceanfront to have a fantastic beach getaway so we hope you will accept our sincere apology that your stay was anything less than spectacular. While we do allow pets in the hotel, only a select number of rooms in our hotel are designated as pet friendly and we apologize for any oversight you may have had as this can sometimes happen when booking online. There is verbiage in the actual room type stipulating whether pets are exempt, and it may have been overlooked. We appreciate you taking the time to let us know where we can improve so that we can give guests the best experience possible, and we will be sure to share your comments with our contracted pest control service. Thank you.

10/10 - 훌륭해요

Brandy

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 24일
Thank you for your perfect review score, Brandy! Our semi-private beach is just as beautiful as it is relaxing, and we are delighted to know that you and your family enjoyed yourself during your recent visit. Perhaps if you visit us again, you will be sure to check out the nearby attractions at the oceanfront like iFly Virginia Beach or the restaurants and other activities near the Boardwalk area. Hopefully you also spent time relaxing on your private balcony to enjoy our stunning ocean views. Thank you for choosing us in your travel plans and please come back the next time you need another beach get-away!

6/10 - 괜찮아요

Latoya

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Thank you for staying with us recently and for taking the time to rate our property. Our oceanfront property here in Virginia Beach, not only offers easy access to the sand and surf, but also free parking, a fabulous onsite restaurant, comfortable accommodations, and stunning views of the Atlantic Ocean. Our guests can wake up to admire stunning sunrises while relaxing on their private balconies enjoying their morning coffee. After a day at the beach or visiting the many attractions in our coastal city, guests can unwind in our heated indoor pool or stroll along the nearby Boardwalk. Thank you and we do hope to see you again in the future.

8/10 - 좋아요

Katherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Really liked this hotel for the fact that it's in a quiet area. It's currently going through renovations which is needed. We stayed in a room that had yet to be renovated and it wasn't horrible. Everything worked, the sheets were clean, and we LOVED the view (we were on the top floor). If you're looking for a hotel that's within walking distance of everything, this is NOT the hotel for you. We wanted to be away from the main beach area so this location was perfect for us. One of my favorite things about this hotel is the restaurant-- Surf Club Ocean Grill. Ray at the bar was awesome!!! He is a big part in us wanting to come back again. We went in January so it was cold outside but once the hotel is all fully renovated, we will definitely be staying here again!
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 10일
It was our pleasure to provide you with breathtaking ocean views and we appreciate you choosing Wyndham for your couple’s vacation. Guest satisfaction is a top priority for us, so we are happy to know that you and your boyfriend enjoyed your time at the oceanfront. Our serene oceanfront location is perfect for guests looking to enjoy incredible ocean views and direct beach access any time of the year. We are so happy to hear you also had time for a fresh meal from the Surf Club Ocean Grille and that you experienced superior customer service. Thank you for your kind words, and we will pass your comments to Ray. We cannot wait for your next visit!

8/10 - 좋아요

diane

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 10일
Great, Diane! We hope you found value in our direct beach access where you can take a walk in the sand and enjoy a quiet and peaceful getaway with us. Hopefully, you found value in having your own private balcony with stunning views of the Atlantic and helpful in-room amenities like a mini fridge and coffee maker. Please keep us in mind the next time you are in the Virginia Beach area.

10/10 - 훌륭해요

Jamie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved my stay
We were very happy with our room. The Hotel is under construction so it was a mess but the done product is so worth the inconvenience. The room we had was beautiful oceanfront. The staff were all very nice and helpful. Will definitely go back again!
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 3일
Thank you so much for being our customer and we love hearing that you will return to stay with us the next time you visit Virginia Beach. We pride ourselves in providing our guests with comfortable accommodations with plenty of convenient amenities. The views are amazing, and we hope you had the chance to watch the stunning sunrise too. Our restaurant also provides excellent dining options, and we hope you will have the chance to enjoy a delicious meal at our Surf Club Ocean Grille restaurant. Thank you and we look forward to seeing you soon!

10/10 - 훌륭해요

Jonathan

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: General Manager 님, 2024년 2월 27일
Thank you for staying with us and we hope you will come back again to be our guest at the beach.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spectacular view
Absolutely gorgeous view. Good value.
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 3일
Wonderful and thank you! We are so pleased you and your family stayed with us recently and we hope everyone had fun in our heated indoor pool and took part in the many family activities offered at the nearby Boardwalk. Families love visiting Virginia Beach, and our hotel is the perfect place to call home away from home while having an excellent beach vacation getaway. Our guests enjoy our semi-private beach in the residential section of the north end and our onsite restaurant provides a wonderful dining option and the locals visit our restaurant frequently. It would be our pleasure to host you again the next time you are in town. Thank you for your business and we are pleased to know that you feel we offer great value and amenities to our customers.

10/10 - 훌륭해요

Teresa

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ocean front rooms, dog friendly and has a restaurant! Nice clean large rooms!
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 26일
Fantastic! We are delighted to read that you had a great time with your dog here at the oceanfront! Our pet-dedicated rooms allow guests to bring the entire family along for a fun beach vacation and we are thrilled to read that you all had a relaxing and pleasant experience. We hope you took plenty of walks along the shoreline, had a nice meal at our Surf Club Ocean Grille restaurant, and explored our oceanfront area. Come back again!

10/10 - 훌륭해요

Jamie

좋아요: 편의 시설/서비스
Loved my room. Jacuzzi tub was highlight of the room. Walls are thin. Can hear people in the hallway and when people close their doors. Great parking. Other than that it was quiet. Nice view of the ocean from my balcony.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 20일
Thank you, Jamie, for being a recent guest of ours and for your perfect review score while staying at Wyndham here in Virginia Beach. We hope that means you enjoyed your spacious room accommodations and that our staff provided you with the superior service we are known for. Hopefully, you loved our secluded location here in the north end where our guests are treated to a semi-private beach and family friendly experience. We are yet just a short drive to the festive Boardwalk where, this time of the year, tourists can take part in a time-honored holiday tradition of driving their vehicles, right on the Boardwalk, through magical holiday lights and displays. We do hope you will keep us in your travel plans in the future, hopefully for a longer stay, so you can truly take advantage of everything our great property has to offer. Thank you again.

6/10 - 괜찮아요

Keyana

좋아요: 청결 상태
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 20일
We greatly appreciate you choosing our oceanfront property in your travel plans. We hope you enjoyed the amazing views, and you had the opportunity to watch the stunning sunrise while relaxing on your private balcony! Guests who visit our property here in the residential section of the North End love the tranquil setting and yet with plenty of convenient in-room amenities and a relaxing heated indoor pool and hot tub (which is perfect this time of year). Also, our onsite restaurant, Surf Club Ocean Grille is an excellent dining choice for a great meal when not wanting to venture off property. Thank you for being our guest and we hope you will keep us in your travel plans in the future.