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모텔 6 호프, AR 여행 후기

2 out of 5
모텔 6 호프, AR
1600 N Hervey Road, I-30 Exit 30, Hope, AR

이용 후기

6.6
평점 10 - 훌륭해요. 240개 이용 후기 중 54개" "
평점 8 - 좋아요. 240개 이용 후기 중 61개" "
평점 6 - 괜찮아요. 240개 이용 후기 중 51개" "
평점 4 - 별로예요. 240개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 240개 이용 후기 중 45개" "

6.8/10

청결 상태

7.4/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

4/10 - 별로예요

Dimitar

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The worst hotel I've ever been in. And they charged us 5! times their regular price as it was around the total solar eclipse.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Joan

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was barely furnished with piece meal furniture. No chair an upright stereo cabinet held the microwave & coffee pot. The toilet paper holder was broken. There were homeless people sitting on the curbside & a broken down car with the hood raised & tools scattered on the ground. The stairway upstairs was impossible for my husband with bad. Hip & knees to travel up & down several times a day. We did not stay thereafter this
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Holly

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place. Very modern. Clean and no bugs
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 27일
Hi Hope,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

6/10 - 괜찮아요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and although it was labeled as non-smoking it smelled mildly of cigarettes. The paint on the walls was warping, mirror in bathroom had a large crack. The window screens were crooked and whoever painted the room left plenty of paint on the window. The good news was that the room was quite clean as were the bed linens. No signs of insects or bed bugs the beds were reasonably comfortable. It was an inexpensive place to sleep before moving on. Hope, on the other hand is a dying town with plenty of trash and unhappy people. A local Pentecostal preacher stood on the street corner with several followers and proclaimed loudly through a bullhorn about the certainty of hell and eternal torture awaiting anyone who did not join his church. It did make air some interesting entertainment.
2024년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 20일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 - 괜찮아요

Bradley

좋아요: 청결 상태, 직원 및 서비스
The place has an musty odor, my tv wouldn't work either. They did get the tv on, but only had one channel in Spanish. I mentioned this the next morning, and was told should have asked for a different room.
2024년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 6일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 - 별로예요

Joseph

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Joseph

출장 여행
좋아요: 직원 및 서비스
Room was ok. Floor had something sticky on it in a few places. The flooring was coming up everywhere. It was fine for a place to sleep.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

joseph

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property extremely dirty
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 12일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Cameron A. #Team6

6/10 - 괜찮아요

Lindsay

2023년 12월에 1박 숙박함

8/10 - 좋아요

Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Recently remodeled room looks good, but there was only one single small chair.
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 12월 5일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 - 괜찮아요

Brandy

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

frank

좋아요: 청결 상태, 직원 및 서비스
close to destinatiion
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 10일
Hi Frank,Thank you for the perfect rating!!Lilith#Team6

6/10 - 괜찮아요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property was clean. Under remodeling but rooms still okay. Rooms do need work but clean
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 27일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

6/10 - 괜찮아요

Jennifer

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The beds were kind of stiff. The doors to the rooms had a wide gap at the bottom that allowed people to see into the room if they lay on the floor. The gap was about 2 inches wide.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Dustin 님, Hope

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I don't like the attitude and mouths of the owners thank you have a nice day
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Morgan

Cheap, easy, and clean room for what we needed! perfect!
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 23일
Hi Morgan,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 - 훌륭해요

Salan 님, Chicago

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was nice
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 23일
Hi Salan,Thank you for the perfect rating!!Maz K.#Team6

2/10 - 너무 별로예요

Lauren

단체 여행, 출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Super sketchy with no one in the parking lot. Building looked run down
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 2일
Hi Lauren,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

10/10 - 훌륭해요

Earli

2023년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Donald or Marsha

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not up to Motel 6 standards.
Motel 6 is a low cost place to stay so I didn't expect more than a decent need and a warm shower. Sadly, the room had heavy, musty odor. There was black mold around the tub and the toilet was not secured to the floor very well. Hopefully after the remodel is done, these issues will be a thing of the past.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

TM1223

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

TM1223

Nice and clean friendly
2023년 5월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 23일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 - 훌륭해요

Eva

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy excelente
2023년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 18일
Hola Eva,¡Gracias por la calificación perfecta!Maz K.#Team6

4/10 - 별로예요

Jess

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room
The room was less than favorable, the tub would not drain, therefore I didn't get to shower after My wife showered.and I asked for a partial refund, but to no avail.
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

James

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room smelled like sewage and woke to find roaches
2023년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 18일
Hi James,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

4/10 - 별로예요

Bobbie

별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was a budget room that came with roaches and a security bolt that has not worked for some time. I’m addition to the check -in/office door, there’s 3 additional entryways that are not kept locked which allow anyone to enter at any time.
2023년 2월에 5박 숙박함

2/10 - 너무 별로예요

Jonathan

출장 여행
별로예요: 직원 및 서비스, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 1월 26일
Hi Jonathan,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

8/10 - 좋아요

Sharon

좋아요: 청결 상태
OLDER HOTEL. OWNERS WORKING ON RENOVATIONS. GOOD VALUE FOR WHAT YOU GET
답변 제공: Brand Experience Team 님, 2022년 11월 11일
Hi Sharon, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 - 괜찮아요

Henry

Cockroaches. Tub v e r y s l o w draining. Was there 2 different times and no-one in staff smiled even one time including when checking in. Cleaning staff just opened door without knocking at 8am the first morning. Towels very small, burn hole in bed blanket. Both drawers missing from side stand. Room was clean and partially renovated, location is good.
2022년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 11월 11일
Hi Henry, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

2/10 - 너무 별로예요

michael

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room smelled like chlorine and cigarettes.
2022년 9월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 10월 7일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Filthy Hotel
I ended up not staying and getting a refund due to there was a bug crawling on sheets when I pulled back blankets. Entry wall in the room was splattered with what looked like vomit or something… visibly dirty!! Asked for non smoking room but hall smelled of smoke and room smelled musty.
2022년 9월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 10월 7일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

6/10 - 괜찮아요

Stanley 님, Delight

좋아요: 직원 및 서비스
Good place for an overnight stop while traveling. Price is good.
2022년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 9월 1일
Hi Stanley,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 - 너무 별로예요

john

2022년 8월에 3박 숙박함
답변 제공: Brittany 님, 2022년 8월 15일
Can you Elaborate on stay?

6/10 - 괜찮아요

Mordechai

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2022년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 9월 1일
Hi Mordechai,Thank you for positively rating your stay!Lilith#Team6

8/10 - 좋아요

Naomi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the bathroom, very roomy for my wheelchair
2022년 8월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2022년 9월 1일
Hi Naomi, Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 - 별로예요

Pam

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Poor maintenance
Our room was clean but there was a wall outlet that did not work. So all the lights on that wall and the television were not working. There was only 2 outlets for 2 people for charging all devices, fan and heating pad. Terrible night with very little rest
2022년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 9월 1일
Hi Pam,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 - 훌륭해요

Kathy

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was big. The shower was step in and big. The bed was really comfortable. For the short time we were there it was a very nice stay. I would recommend them. They also don't charge pet fees which is a plus. They may be my go to motel since we have 2 sm/med pets.
2022년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 7월 18일
Hi Kathy, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

2/10 - 너무 별로예요

Roger

별로예요: 청결 상태, 숙박 시설 상태 및 시설
No cream for coffee. Terrible bathroom Smells like smoking
2022년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 7월 18일
Hi Roger, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

6/10 - 괜찮아요

Ann-Marie

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Exterior door to hallway did not lock. Anyone could just walk on in. Doors were not at desk area so no one would see who walked into the hotel.
2022년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 7월 18일
Hi Ann-Marie, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 - 훌륭해요

Kentuan

2022년 5월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 6월 8일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y. #Team6

2/10 - 너무 별로예요

Paul

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 5월 12일
Hi Paul, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith #Team6

10/10 - 훌륭해요

Ernesto

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 5월 12일
Hi Ernesto, Thank you for the perfect rating! Lilith #Team6

6/10 - 괜찮아요

Tammy 님, Oologah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 2박 숙박함

8/10 - 좋아요

Victor M

출장 여행
별로예요: 직원 및 서비스
An ok hotel (for the money) Only bad thing for me was that service knocked hard at 08;00 am to clean the room, I think the check out is by 11:00 am so they can clean between 11 to 2 pm No need to wake out costumers Very rude
2022년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 5월 12일
Hi Victor, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Lilith #Team6

10/10 - 훌륭해요

NAADER

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom was incredibly clean and neat.
2022년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 5월 12일
Hi Naader, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

6/10 - 괜찮아요

tonya

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
we got there for ou 2 day stay, got our key from office it was very nice so was thelady at desk. went back to room openeddoor got hit with smell of ashtay ( we did want asmoking room but this was crazy ) we went to open window to air out window was screwed shut. oon way to open window we seen we got a room with 2 beds When we reserved a kig bed size room. as we are looking over room we descovered a broken lamp shade by the tv, There was constution going on which was never mentioned as i was booking the room. They ice but there buckets dont hold the cold or have a lid so ur runnung a lot to get refills due to melting. They also have free morning coffee which was very good. On the second day we noticed the urine smell from the pets the guest bring. We had a quiet time there except the constructon but woukd not go back or recomend it as a place fermy family or friends.
2022년 4월에 2박 숙박함
답변 제공: bb 님, 2022년 4월 23일
Upon Further Review , we see that when booking online Smoking room was put as your preferance . We are so very sorry you had a uncomfortable and unsatisfactory stay. We are however completely remodeling our room and hallways to better serve our guests. I hope you give us another chance in the future . If you are ever put in a smoking room again by 3rd party booking just come to front desk and we will be happy to move you to a non smoking room.

8/10 - 좋아요

Jullie

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Staff was very nice, hotel was good. Flooring in room not so great an bathroom door wouldn’t close. But they are renovating so maybe in process of redoing all
2022년 4월에 2박 숙박함
답변 제공: bb 님, 2022년 4월 6일
Thank You Hope to see you again