Dennis, thank you for taking the time to leave us a review. Your feedback is important as we rely on hearing from our guests to ensure we’re doing a great job. As you shared in your review, this was not the case for you and for this, we do apologize. We are disheartened to hear that you had cleaning concerns during your stay, we work hard to ensure you are able to enjoy a worry free experience and were sad to learn of your concerns after you had departed. We would have loved the opportunity to rectify all concerns you had the moment you noticed them. We will pass your feedback on to our housekeeping manager to ensure your experience has been heard. We will take this on as a learning experience to ensure things like this do not happen again in the future. We appreciate your candor and the opportunity you have given us to improve. Thank you again for touching base with us. We wish you all the best in your future travels and hope to have the chance to host you again, with an issue free experience!

What a wonderful review to read Ngoc, thank you! Here at Pioneer Park Rentals we try our absolute best to make sure our guests have a stress free stay. We are so happy to hear that you and your family enjoyed the place as it truly is a hidden gem in Bend! Please let us know the next time you visit and we will pass along some of our personal favorite recommendations that are a MUST when visiting! Cheers!

Dave, thank you for taking the time to leave us a review! We appreciate all of your feedback! We are happy to hear that you enjoyed the kitchen amenities we are able to provide! Each of our condos is equipped with a fully stocked kitchen so our guests can cook delicious home cooked meals if they would like! We are sorry to hear that the wifi connection was poor! We will speak to the owners about improving the wifi connection. Our building was built in the 1970s, so unfortunately we do not have an elevator and it is a 15 step walk to the second floor and a 30 step walk to the top floor. We greatly appreciate the opportunity for improvement you have provided us and we wish you all the best in your future travels!

Thank you for the awesome review Alicia! We are so excited to have you back in the winter months as Bend is truly a winter wonderland! Not too mention, we are only about 20 miles from Mt. Bachelor. Please let us know if you need any recommendations of places to rent gear or any other fun and exciting things to do. We would love to help where we can!

We appreciate you taking the time to review us! We believe that the units we manage have quite the advantage compared to a standard hotel room. With the full sized kitchen, two bathrooms, and balcony (or patio) it really is a neat place to stay. We hope to have the both of you back soon, take care now!

Samantha, thank you for taking the time to leave us a review! We are so happy to hear that you loved your stay! Our location has a lot to offer! We are just a few steps from the Deschutes Riverside and only a 10-15 minute stroll into the heart of Downtown Bend which is filled with restaurants, shops and breweries! We would love to host you again for your next trip to Bend, Oregon!

Hi there,We are currently working with the HOA to see what kind of improvements we can make in the near future! As the place was built in the 70s it is older, but cannot be beat as you are in the prime location with an even better price!

Kelly, thank you for bringing these issues to our attention, We are very sorry you had to deal with these cleaning issues. We would have loved the opportunity to rectify them during your stay so you could get back to relaxing comfortably but understand you may not have known this option was available. We have a high standard of cleanliness and are disheartened you have found this to not be the case. I will ensure your feedback is passed along to our housekeeping manager so they can review this with the individual that cleaned your unit and be held accountable. We sincerely appreciate your feedback and the opportunity you have provided us for improvement. We wish you the best in all your future travels.

Douglas, We're so happy to hear that you had a great stay at Pioneer Park Rentals. Our prime location is our best feature. Come see us again soon!