로비
예약 가능 여부 확인

홀리데이 인 익스프레스 & 스위트 버틀러, IHG 호텔 여행 후기

2.5 out of 5
홀리데이 인 익스프레스 & 스위트 버틀러, IHG 호텔
203 N Duffy Rd, Butler, PA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 414개 이용 후기 중 211개" "
평점 8 - 좋아요. 414개 이용 후기 중 106개" "
평점 6 - 괜찮아요. 414개 이용 후기 중 48개" "
평점 4 - 별로예요. 414개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 414개 이용 후기 중 19개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Candace

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If your looking for quiet and convenient this is a great place to stay
2024년 3월에 4박 숙박함

6/10 - 괜찮아요

James

별로예요: 청결 상태, 편의 시설/서비스
Room was dirty. Cabinets were covered with sticky material. Shower had mold on grout. Elevators stainless steel were dirty. Hall carpets were duty. Walls in room were dirty. Shower doors were barely functional. Not a good facility.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Vincent

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Paul

출장 여행
Trash in the halls. Room smells like smoke
2024년 3월에 1박 숙박함

8/10 - 좋아요

Haley

2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Ronald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice stay at Holiday Inn Express. Bed and pillows were comfortable and the hotel itself was clean. Staff very friendly and helpful.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Matthew

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff- Staci was amazing! Fixtures nice and new. Room did have a bad smell but was easily covered with room spray.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Veronica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함

6/10 - 괜찮아요

Thomas L

출장 여행
Annoyed in Butler
This hotel was chosen because it included breakfast. The breakfast you’re paying for is awful. Scrambled eggs are just warmish chopped up egg whites and all the bread was stale. There was only half a working toaster. Cereal was the only alternative. The ac/heating unit in the room was so loud it had to be turned off completely in the middle of the night. It was set at 66 degrees at check-in in January. Went out to dinner while it warmed up. Bed and pillows were comfortable. Bathroom was large and seemed clean but water pressure was low in the shower, but very easy to use. Ample lamps and sockets for electronics.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Marc

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Anthony

좋아요: 객실의 편안함
별로예요: 청결 상태
Average
It was average at best. Room seemed clean until I dropped a pill & looked under the couch, yuck. Dispensers in the shower didn't work properly
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Jose 님, San Jose

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean
Very clean and everyone we encountered was friendly :)
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Kenneth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very nice! Very roomie.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Doug

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
The front desk workers was super friendly and helpful. However, we had to change rooms at 10:30pm. The shower in our first room did not work at all (the water would not come out) and there was a black dirty substance on the ceiling above the beds. Our second room was much better. The breakfast in the morning was less than enjoyable. The pancake machine was down, some of the milk tasted outdated, there weren’t many options to make up for the missing pancakes.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Daniel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a mouse in our room. Telephone in our room did not work. Old cups and trash behind bed. Dresser drawers were dusty and dirty could not use for putting our cloths in. Pancake maker was broken. Dirty workout towels were never washed, they were in the dirty pile for 4 days. Only 1 person on staff every evening.
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our suite was large and comfortable, particularly enjoyed the roomy shower. The hotel was quiet and convenient to shopping, dining etc.
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Tamara

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was located by food and shopping and was quiet. The lobby was updated but had Pennsylvania gambling machines front in center that my 4 year ild grandchild wanted to play everytime she passed on the way to room pool breakfast etc. The rest of the hotel was badly dated compared to other holiday inn express. The drain in tge tub was missing and it was definetly in need of repair or updating. The ceiling had black around the edges from previous leaks and small holes in the walls with dated bedding and curtains. The tv did not have many options compared to others and the breakfast with pancake machine out and unripe fruit was not up to par with other in this chain. For the first time we regretted staying with this hotel chain.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Eric 님, Schwenksville

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Amanda

연인과의 여행
좋아요: 직원 및 서비스
Located near Walmart and target, which was helpful when we forgot little items.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Truman

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy weekend
I was very happy, very friendly staff and helpfull I will stay with you again.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

David

연인과의 여행
별로예요: 직원 및 서비스
overall is was satisfactory, Rooms smelled like wet dogs, Staff had the personality of a rock at check in, Gym equipment needed replaced. No house keeping!! But Breakfast was great.
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Ben

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Carlos

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Booking was done on the application and when arrived to the location to spend the night to my surprise there was no room booked. The front desk person was rude since the very beginning of the conversation. Lack of people’s skills, mumbling about others that have come to the place with the same issue, not sure if her anger was redirecting to us when we were trying to check in. No a great experience with the hotel as a customer or Expedia for not properly manage the bookings and practically lying.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Kehinde

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was clean, staff were friendly and professional. Breakfast was also good.
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Vanessa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was terrible yellow stained sheets. Stained towels. Garbage was not changed even on the second day. Let it out the room came back at night it was still there. Bathroom floors not mopped or swept. In the fridge there was beer and a sandwich therefore that fridge was not cleaned at all before check in
2023년 9월에 2박 숙박함

8/10 - 좋아요

Marsha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were cigarette butts on the floor all over the patio. There was a cardboard box in the bushes as you approach the property for at least 3 days until I moved it out of sight. The room was never serviced (do we need to ask for that and who do we ask) There was a table and chairs outside and away from the property, it looked inviting but there was trash all over the place. Key cards occasionally don't work necessitating a trip to front desk. The computer in the business center wasn't working and the printer needed a new cartridge. When I was at this facility in the winter, the computer wasn't working. I love the ambience of the front entrance. The breakfast area was nice and inviting too. The pool looked very clean and the workout room was much appreciated by us.
2023년 8월에 7박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Dirty
Hallways and stairwells were not vacuumed the three days we were there. Rooms were not cleaned, which I was told we need to request that before check in. Garbage has to be left out in hallway and it was , the entire three days we stayed. I will say the breakfast was hot.
2023년 8월에 3박 숙박함

4/10 - 별로예요

Carol

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were there 2 nights. Used towels etc. were not changed and we had to ask at the desk for more. Trash not emptied. Outside there was trash around the parking lot and at a picnic pavilion in the back there was trash overflowing the receptacles and all over the ground. Curtains in room were torn and the pull rod was missing on one side. None of the 3 drawers on the chest of drawers closed. The top one stuck out by at least 6 inches which was a hazard especially at night. The other 2 were also unable to close though were only open about 3 inches.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Elaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
A Good Choice in Butler
This hotel was better than two others that we have stayed in locally. Our room was very spacious, plenty of room for luggage and other items. Mattresses were fairly comfortable, better than average. Well designed with large walk-in shower as well as a separate bar sink area. Seemed quite clean, as evidenced by the fact that my white socks still looked white after walking on the floor. Only thing that I didn't like was how difficult it was to get soap and lotion out of the wall pumps - openings are very small. But they do keep the counters cleaner than gooey soap bars. Overall, a very pleasant stay.
2023년 8월에 2박 숙박함

4/10 - 별로예요

Thomas

2023년 8월에 4박 숙박함

6/10 - 괜찮아요

Lori

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not a happy camper
This hotels was not the greatest place to stay. My room was not cleaned well. I found a sock and a hair tie from a previous person, the dresser was falling apart. My son stepped on a very long screw in the pool and the only thing the staff was concerned about was that they would have to close the pool, (shocker they never closed the pool).
2023년 8월에 5박 숙박함

6/10 - 괜찮아요

Nancy

2023년 8월에 2박 숙박함

8/10 - 좋아요

Cheryl

Nice
2023년 8월에 2박 숙박함

8/10 - 좋아요

Andy

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk greeter upon arrival was not pleasant. Not welcomed to the property. When my wife asked about the pool, the same greeter was just in a mood and not pleasant to speak to. Front desk looks empty most of the time and the staff are in a room in the back probably watching the camera for when somebody is standing there. Beds were comfortable. Room generally clean. Showers need a good recaulking to be clean looking. Shelves in bathroom need to be dusted. Amazing what they charge per night vs what you get or what they think is acceptable to give you.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Christine

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spacious Suite deserves a longer stay!
This was one of the nicest HI Expresses we have ever stayed at.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Holly

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean pool and it opens at 6am which is great for kids
2023년 7월에 1박 숙박함

8/10 - 좋아요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stay here everytime we come to Butler to visit our son and his wife and grandchildren. It os very convenient.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Ernest Michael

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Took me over 1.5 hours to check in. Had to go floor to floor to get towels. Had to go another one of our nights to find someone to get toilet paper. Rarely seen anyone at desk. Grounds had a lot of trash and cigarette butts everywhere. Key did not work in sir entrance and had to always go in front.
2023년 7월에 3박 숙박함

8/10 - 좋아요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Douglas

2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Marcia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel. The front desk lady and breakfast attendant (also a lady) were especially helpful. :)
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

ALEX

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quick check in, friendly staff
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

mary

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Krystle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Worked out perfectly!
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Karla

2023년 6월에 2박 숙박함

6/10 - 괜찮아요

ALAN

2023년 6월에 2박 숙박함