숙박 시설 정면

앤도버 하우스 호텔 & 레스토랑 - 어른 전용 여행 후기

3 out of 5
앤도버 하우스 호텔 & 레스토랑 - 어른 전용
27 - 30 Camperdown, Great Yarmouth, England

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 394개 이용 후기 중 273개" "
평점 8 - 좋아요. 394개 이용 후기 중 93개" "
평점 6 - 괜찮아요. 394개 이용 후기 중 19개" "
평점 4 - 별로예요. 394개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 394개 이용 후기 중 3개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NEAR BEACH HOTEL
There is a nice and warm hotel. you can see the nice beach also,too. the staff also very warm heart. morning breakfast was wonderful.
2018년 8월에 1박 숙박함
답변 제공: Emma 님, 2018년 10월 11일
Hi, Thank you for your comments. We appreciate your feedback. All the best, Emma.

10/10 - 훌륭해요

kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
hotel was very good just disapointing no food on a sunday
2024년 3월에 1박 숙박함
답변 제공: Victoria 님, 2024년 3월 12일
Thank you Kevin.

8/10 - 좋아요

Conor

2023년 12월에 2박 숙박함
답변 제공: Victoria 님, 2024년 1월 23일
Thank you!

10/10 - 훌륭해요

Grahame

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Victoria 님, 2024년 1월 23일
Huge thanks from the whole team!

8/10 - 좋아요

ALLAN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Gt Yarmouth business trip
Staff were excellent. Hotel a bit dated but perfectly adequate
2023년 12월에 2박 숙박함
답변 제공: Victoria 님, 2024년 1월 2일
Thank you. The team will appreciate that.

8/10 - 좋아요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had excellent service from reception and bar/restaurant. Decor is attractive and lounge and rooms comfortable. Chef is excellent, dishes imaginative and tasty. Good breakfast. Only negative is steep stairs to bedroom.
2023년 11월에 1박 숙박함
답변 제공: Victoria 님, 2024년 1월 2일
Many thanks for your kind words.

10/10 - 훌륭해요

A

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5 stars
An excellent stay at the Andover house, a hotel with character, great staff and food. 5/5
2023년 11월에 3박 숙박함
답변 제공: Victoria 님, 2024년 1월 2일
Wonderful! Thank you so much from the whole team for your kind words.

8/10 - 좋아요

paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A real gem, ideal for the seafront
2023년 11월에 2박 숙박함
답변 제공: Victoria 님, 2023년 11월 29일
Amazing! Thank you and delighted you enjoyed your stay.

8/10 - 좋아요

Rob

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
1 night work stay
Friendly staff. Nice and easy check in and check out. Car parking directly outside the hotel.
2023년 10월에 1박 숙박함
답변 제공: Victoria 님, 2023년 11월 29일
Wonderful! Thank you so much for your kind comments and delighted you enjoyed your stay

10/10 - 훌륭해요

Tony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, very clean and comfortable, no complaints at all.
2023년 9월에 2박 숙박함
답변 제공: Victoria 님, 2023년 10월 2일
Wonderful! Thank you so much for those kind words and thrilled you enjoyed your time with us.

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great choice for an overnight stay
Great little hotel. So close to the front (2-3 minute walk to the Sea Life Centre) but far enough way from the main strip that you don't hear any noise from it. Excellent friendly service, very clean and very good standard. Only had a one night stay so didn't use the bar but it looked very nice. The only downside was the warmth due to no Aircon but I wouldn't expect a hotel of this nature to have it and they can't control the weather! It was amid the hottest week of the year.
2023년 9월에 1박 숙박함
답변 제공: Victoria 님, 2023년 10월 2일
Wonderful! Thank you so much for those kind words and thrilled you enjoyed your time with us. Albeit the heat that week!

10/10 - 훌륭해요

Andy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Victoria 님, 2023년 9월 12일
Amazing! Thank you from the whole team

10/10 - 훌륭해요

Mark

2023년 7월에 2박 숙박함
답변 제공: Victoria 님, 2023년 10월 2일
Thank you!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Victoria 님, 2023년 9월 6일
Wonderful! Thank you and delighted you enjoyed your stay.

8/10 - 좋아요

Michelle Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Victoria 님, 2023년 9월 6일
Fantastic! Thank you and delighted you enjoyed your stay.

8/10 - 좋아요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room and hotel very clean, tidy, comfortable, staff friendly and helpful. The only downside was that the shower enclosure was small and had two sliding half doors that met on the corner when closed. When open, you only had room to step in sideways and diagonally. Area was good but end of street had lots of full, overflowing rubbish bins with overspill on the pavement. Didn’t try food or bar so can't comment. Would stay again but as both 50 would ask for 1st floor next time as 2nd floor was a bit much for old knees. Our fault as we didn't bother to ask as just 3 nights over a busy bank holiday.
2023년 8월에 3박 숙박함
답변 제공: Victoria 님, 2023년 9월 2일
Thank you Wendy. Pleased you enjoyed your time with us but I am personally frustrated about the overflowing rubbish bins. I litter pick on our street daily and put in a complaint to the council regarding those bins first thing in the morning but it always takes a day or two for the council to help clear. The seagulls have a field day when bin lids are up but as a hotel, I work hard to ensure the immediate area is as tidy as possible for my guests.

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Hotel was very smart and the lounge areas and bar were lovely, the receptionist was very efficient and helpful. We had a small double and it was smaller thank I expected but was lovely and clean and the shower room was great. A real asset for this hotel is the location, literally a minutes walk to the seafront.
2023년 8월에 2박 숙박함
답변 제공: Victoria 님, 2023년 9월 2일
Thank you Charles. Delighted you had a good stay with us. We try and name the 'Small Doubles' so that it is as clear as possible. On our own website, we always suggest these rooms for one night only for two guests.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Victoria 님, 2023년 9월 6일
Just amazing! Thank you and delighted you enjoyed your stay.

8/10 - 좋아요

Dale

2023년 8월에 1박 숙박함
답변 제공: Victoria 님, 2023년 9월 2일
Thank you!

6/10 - 괜찮아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Excellent location and Adult only. Its was a noisy room though, no 12. People passing on craky stairs etc. Light from the outside coming through the very light curtains and extremely hot. There was a fan in the room but it was very noisy to sleep with. Good linen and bath towels. Nice bar area.
2023년 8월에 1박 숙박함
답변 제공: Victoria 님, 2023년 9월 2일
Thank you for the detail. Will look into what can be done to help regarding this room and the light.

10/10 - 훌륭해요

Rakesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
What a surprise !
Like a road and hotel / building from Kensington placed in the delights of Yarmouth . Was taken aback by the presentation and the staff members . So polite and cannot do enough. So well decorated and finished. Lovely bar and food available as required. A great little find and will visit again … the room I had was with a massive bay and was beautiful ( shower a little small but who cares as I fitted ). Surpassed my expectations and thanks to you all for making my stay pleasant. I almost felt at home … just something about theis place. …
2023년 8월에 2박 숙박함
답변 제공: Heather 님, 2023년 8월 17일
Wow such a lovely review. Thank you Rakesh for such lovely feedback we are glad you enjoyed your stay and felt at home. We hope to see you again!

8/10 - 좋아요

Rachel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decided to stay in Great Yarmouth very last minute so although the price was high for a double room for one night considering the time spent in it and the area around was rather rough looking, we can understand as it is classed as high season. Very comfy bed, duvet and pillows and very clean. Good shower although small and helpful tea and coffee making facilities. Cannot comment on the restaurant as sadly this was closed. We would stay here again if the cost was a little lower.
2023년 8월에 1박 숙박함
답변 제공: Victoria 님, 2023년 8월 15일
Hi Rachel.Thank you for the comments. We keep our rates lower than our competitors at this time of year. 100 less per night than the Premier Inn in Great Yarmouth. All rates do drop in Great Yarmouth out of the high season. Greatly appreciate your comments regarding the room. All the very best.

10/10 - 훌륭해요

Bridget

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and great value
2023년 8월에 1박 숙박함
답변 제공: Victoria 님, 2023년 8월 13일
Wonderful - the housekeepers will be delighted. Thank you

10/10 - 훌륭해요

Jodie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend stay
Fantastic hotel, very modern, incredibly clean! Very comfortable bed and high quality sheets and towels. Lots of parking available near the hotel. Super friendly and welcoming staff. We will definitely stay again!
2023년 8월에 2박 숙박함
답변 제공: Victoria 님, 2023년 8월 8일
So good to know! Thank you from the whole team and delighted you had a lovely time.

10/10 - 훌륭해요

Darren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Victoria 님, 2023년 8월 8일
Amazing! Thank you

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
2023년 7월에 2박 숙박함
답변 제공: Victoria 님, 2023년 8월 8일
Thank you

10/10 - 훌륭해요

Reuben 님, Martin

2023년 7월에 1박 숙박함
답변 제공: Victoria 님, 2023년 8월 13일
Amazing! Thank you so much and delighted you had a good stay.

10/10 - 훌륭해요

Richard

2023년 7월에 2박 숙박함
답변 제공: Victoria 님, 2023년 7월 18일
Thank you so much, Richard. Delighted you had a good stay with us.

10/10 - 훌륭해요

michael

좋아요: 숙박 시설 상태 및 시설
Very clean and nice rooms and closes to the front
2023년 7월에 1박 숙박함
답변 제공: Victoria 님, 2023년 7월 18일
Amazing! Thank you so much.

2/10 - 너무 별로예요

Hardeep

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I’m afraid the hotel is a full scam no parking no breakfast the bar was close by 9pm Absolutely a scam
2023년 7월에 1박 숙박함
답변 제공: Victoria 님, 2023년 7월 14일
As we explained during your stay, breakfast starts at 8am at the weekend and is served in the downstairs restaurant. You departed before this time. We also made it very clear in all correspondence that the restaurant was temporarily closed which was due to Chef circumstances. The first time we have had to do this in 17 years. Finally, it is clear in all correspondence that the street parking is free and unrestricted. It can get busy at times, but with a little patience something always comes up. We can not do more than be clear in all correspondence and welcoming all guests with a walk around to ensure they know where everything is.

10/10 - 훌륭해요

Michael

2023년 7월에 2박 숙박함
답변 제공: Victoria 님, 2023년 7월 12일
Great news! Thank you Michael. Delighted you enjoyed your stay.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No issues at all, staff friendly, rooms and hotel clean.
2023년 6월에 2박 숙박함
답변 제공: Victoria 님, 2023년 7월 8일
Thank you! Delighted you enjoyed your time with us.

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent!!
Lovely clean, modern hotel with beautiful rooms and great service. This was our second visit and would highly recommend staying here to any couples.
2023년 6월에 2박 숙박함
답변 제공: Victoria 님, 2023년 7월 8일
Great news! Thank you and delighted you enjoyed a second visit.

10/10 - 훌륭해요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very professional service, clean & warm rooms. Enjoyed my stay.
2023년 6월에 1박 숙박함
답변 제공: Heather 님, 2023년 6월 8일
Thank you for your lovely feedback Mark. We hope to see you again.

10/10 - 훌륭해요

Emilja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay
Beautiful hotel, clean and well decorated. Staff were amazing, food was incredible! We would definitely stay again!
2023년 5월에 1박 숙박함
답변 제공: Victoria 님, 2023년 5월 29일
This is wonderful news! Thank you so much from the whole team and we are delighted you enjoyed your time with us.

10/10 - 훌륭해요

Carl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel ⭐️⭐️⭐️⭐️⭐️
Weekend away first stay in this hotel and was very enjoyable very smooth from arriving to leaving lovely room the ground superior comfy bed lovely bath and shower and overall very nice hotel will definitely stay again on next visit when the racing is on . Got lucky with parking outside as well maybe not so easy in peak times
2023년 4월에 2박 숙박함
답변 제공: Victoria 님, 2023년 5월 29일
Thank you so much for the kind words. Really good to know you had a good stay.

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Victoria 님, 2023년 4월 10일
That's wonderful news! Thank you and delighted you enjoyed your stay.

10/10 - 훌륭해요

Sarah

2023년 4월에 2박 숙박함
답변 제공: Heather 님, 2023년 4월 11일
That's wonderful. Thank you from The Andover House team.

10/10 - 훌륭해요

Brittannie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Victoria 님, 2023년 4월 10일
Just wonderful! Thank you from the whole team

10/10 - 훌륭해요

Russell

2023년 3월에 1박 숙박함
답변 제공: Victoria 님, 2023년 4월 10일
A pleasure as always!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The shower in our room was tiny and erratic hot/cold. Otherwise, comfortable.
2023년 3월에 2박 숙박함
답변 제공: Victoria 님, 2023년 4월 10일
Thank you so much for the information. Delighted you enjoyed your time with us.

10/10 - 훌륭해요

Barrington

2023년 3월에 1박 숙박함
답변 제공: Lili 님, 2023년 3월 5일
Thank you for your amazing review!

8/10 - 좋아요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 3박 숙박함
답변 제공: Lili 님, 2023년 2월 26일
Many thanks for your amazing feedback!

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 2박 숙박함
답변 제공: Victoria 님, 2022년 9월 26일
That is wonderful, Cheryl! Thank you from us all and delighted you enjoyed your time with us.

8/10 - 좋아요

Red

2022년 9월에 1박 숙박함
답변 제공: Victoria 님, 2022년 9월 20일
Many thanks from the whole team

10/10 - 훌륭해요

PAUL

2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Jon

2022년 9월에 1박 숙박함
답변 제공: Libby 님, 2022년 9월 6일
Thankyou, we appreciate your good review and hope to see you again in the future.

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
It’s the first time stay in Andover but it will not be the last. The staff are so friendly and helpful, nothing was to much trouble the young lady on in the evening so friendly name I forgot but lovely rooms.
2022년 8월에 3박 숙박함
답변 제공: Victoria 님, 2022년 8월 30일
How wonderful! So pleased you enjoyed your time with us

6/10 - 괜찮아요

Emma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok but not what I expected for the money.
Initially stayed in room 7 and the room itself was nice. The bathroom was another matter! The shower was so small that both my daughter and I struggled to get in the shower cubicle and the water scalding one minute and freezing the next. The next morning I spoke to reception who kindly moved us to room 25,which had a much bigger walk in shower! The room was much nicer and had clearly been refurbished. The down side was that we couldn’t close the windows which resulted in us been woke up at 5am by the seagulls. I advised reception about it and hopefully they will get it sorted out. Overall the hotel was good, but for the price I would have expected better. Breakfast was good, although it’s £7.50 pp unless you book direct. We had food in the bar which was very nice, although the portion sizes were very small and it was very pricey. Parking was also tricky, which isn’t great when you’re tired from travelling. The staff were very friendly, although they got our breakfast order wrong twice. The area where the hotel was is a bit run down too and I was a bit worried about leaving my car around the corner from the hotel as there was no parking spaces free outside. Probably wouldn’t stay here next year.
2022년 8월에 2박 숙박함
답변 제공: Victoria 님, 2022년 8월 30일
Thank you for the feedback

8/10 - 좋아요

Sonia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location & well presented Parking not great.
Great location and hotel itself is presented really nicely. The breakfast was really good and staff were excellent (especially the waiters/waitresses). Located literally 2 mins from beach it is a great location and saves having to drive anywhere, which is a good thing as Parking was a nightmare. We luckily found a space not too far away, but the hotel should make customers aware. Saying 'Parking available' is technically a true statement; but it is actually a case of there are parking spaces outside but these are shared with the other houses/hotels and people visiting Yarmouth, so you may be hunting around for a while. Shower cubicle in our room was a tad tight to get into. Ok if you are slim build, not an issue, just one to be aware of. Also (and this is out of the Hotels control so no bearing on them at all), there was two 'rank' (that is the only word to describe them) old fridges a few doors down from the hotel. Feel sorry for the hotel for having that outside. The hotel itself is well presented, clean and I would recommend staying there.
2022년 8월에 1박 숙박함
답변 제공: Heather 님, 2022년 8월 23일
Hi Sonia,Thank you for your feedback we will take on board the comments about parking. We are glad you enjoyed your stay and hope to see you again.Many thanks