Dear Anonymous, We are very sorry that you expected a hairdryer in your room. We regret that we are a budget hotel with low rates and we do not not claim in any literature or on any website that we provide hair dryers. Also, we do not deal directly with hotels.com. They are part of the Expedia Group but what they pass between each other is something we do not have access to.

Yes, Siri is very special and demonstrates that a business's greatest asset is its staff. We hope you enjoyed your stay with us.

Thank you Keith for your good review. We will pass this along to the staff. Hope you enjoyed your stay.

Grazie per la tua buona recensione. Comprendiamo il traffico. È praticamente lo stesso in tutta la regione. Speriamo che tu abbia avuto un buon soggiorno. Ti abitui a schivare il traffico in Asia !!

Thanks, Erin, for your excellent review. We will pass it on to the staff.

Thanks Darryl. You must have enjoyed yourself?

Thank you Chris. It is nice to hear that because the staff are the point of first contact for guests and seem to bear the brunt of review criticism for a million different complaints. In many cases we find it is the guest's own inability to communicate effectively in English. You evidently had no problem there.

Can you please advise the time of your check in to enable us to follow up on your comments.

Sorry to hear that reception didn't greet or smile when you arrived. I hope you enjoyed your stay apart from your check in.

Thank you for your favourable review.

Thank you.

Hi, Can I assume 8 out of 10 means you are satisfied? In which case we are glad you had a good experience.

Thank you. We are glad you had a pleasant experience.

First and foremost, we thank you for choosing Expat hotel for your stay in Phuket Island We are pleased to hear that you had a good stay with us and that you enjoyed the overall of the services that we provided to you. We strive to deliver a quality service in a friendly atmosphere and are grateful for your feedback. We hope this experience will not alter your confidence at Expat Hotel Patong Center and that you will give us the opportunity of welcoming you again. Once again thank you for you great review, we hope to see you soon on your next visit to Phuket, Thailand.

First and foremost, we thank you for choosing Expat hotel for your stay in Phuket Island. We are pleased to hear that you had a good stay with us and that you enjoyed the overall of the services that we provided to you. We strive to deliver a quality service in a friendly atmosphere and are grateful for your feedback. We hope this experience will not alter your confidence at Expat Hotel Patong Center and that you will give us the opportunity of welcoming you again. Once again thank you for you great review, we hope to see you soon on your next visit to Phuket, Thailand.

First and foremost, we thank you for choosing Expat hotel for your stay in Phuket Island We are pleased to hear that you had a good stay with us and that you enjoyed the overall of the services that we provided to you. We strive to deliver a quality service in a friendly atmosphere and are grateful for your feedback. We hope this experience will not alter your confidence at Expat Hotel Patong Center and that you will give us the opportunity of welcoming you again. Once again thank you for you great review, we hope to see you soon on your next visit to Phuket, Thailand.