BBQ/피크닉 공간
예약 가능 여부 확인

퍼스트 그룹 홀 인 더 월 여행 후기

3.5 out of 5
퍼스트 그룹 홀 인 더 월
Umthombe District, Mquanduli, King Sabata Dalindyebo, Eastern Cape

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 37개 이용 후기 중 14개" "
평점 8 - 좋아요. 37개 이용 후기 중 12개" "
평점 6 - 괜찮아요. 37개 이용 후기 중 5개" "
평점 4 - 별로예요. 37개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 37개 이용 후기 중 3개" "

7.4/10

청결 상태

8.2/10

직원 및 서비스

2.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

8/10 - 좋아요

ANIL BISSESAR

가족 여행
좋아요: 청결 상태, 직원 및 서비스
ZANDILE
THE WHOLE FACILITY EQUIRES AN UPGRADE. BUILDING CONSTRUCTION IS OF POOR QUALITY. A RE-THINK NEEDS TO BE DONE ON THE ARRANGEMENT OF THE INTERNAL OF YOUR BATHROOMS . YOU HAVE A FANTASTIC STAFF. I WOULD RECOMMEND ZANDILE FOR MANAGEMENT TRAINING. SHE WILL MAKE AN EXCELLENT MANAGER AT ONE OF YOUR RESORTS. BOTH YOUR RECEPTION STAFF HAVE GREAT DECISION MAKING SKILLS. USE IT TO YOUR ADVANTAGE.
2023년 3월에 3박 숙박함

2/10 - 너무 별로예요

Andrew

가족 여행
좋아요: 객실의 편안함
What a pity
First you have to get to the resort where either road has pot holes that make driving extremely hazadous. It all started so well, met at the entrance by a man in a bow tie. The staff are really nice, friendly and attentive, but there is no leadership. Simple things like a float for the shop or bar. The moment you step out of the gates of the resort you are harrased by "tour guides". There are absolutely no amenities like other Wild Coast resorts. The place comes across as the illigetimate child the group have to acknowledge is in the family, but don't want much to do with it. Our lights went out at 10pm on the Saturday with 4.5 hour load shedding and we did not have any electricity til about 6pm the following day because when it was reported to when some one could be bothered to fix it took about 8 hours. There was no running water, meaning we could not shower or bath and owing to no electricity could not cook the food we brought or even make a hot drink. By then we had voted with our feet and left to face the dangerous journey back to Mquanduli through the potholes. I can safely say I will never darken their doorstep again. This is a resort desperate for some investment and leadership, because the scenery is absolutely stunning. This resort in particular was famous for its Seafood Supper, now the seafood is frozen, even the braai night is gone.
2022년 12월에 2박 숙박함

4/10 - 별로예요

Sokabo

2022년 10월에 1박 숙박함
답변 제공: First Family 님, 2022년 11월 7일
Hi SokaboPlease let us now what happened during your stay for the score you gave us :)

10/10 - 훌륭해요

Gladys

2022년 9월에 1박 숙박함
답변 제공: First Family 님, 2022년 11월 7일
:) such delightful to see!We hope to see you soon again

8/10 - 좋아요

Siyasanga

2022년 1월에 1박 숙박함

2/10 - 너무 별로예요

DC

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Totally unacceptable
2020년 12월에 3박 숙박함

6/10 - 괜찮아요

Fredrik E

별로예요: 청결 상태, 직원 및 서비스
Not good free wifi room cleaning stay a week not roomcleanig
No reception. Will phone if room is ready still waiting. Free wifi room service and cleaning. Stayed a week no room cleaning. Room okay no fan must ask for toilet paper.
2020년 11월에 5박 숙박함

8/10 - 좋아요

Johnny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2020년 2월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty, old, food at the restaurant was bad, door to the room could not be locked properly
2020년 1월에 1박 숙박함
답변 제공: Zelda 님, 2020년 1월 22일
Thank you for the review. We are surely attending to your comment.

10/10 - 훌륭해요

Mohammed

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Beautiful location
A beautiful setting and excellent on the Eastern Cape Wild Coast. Would love to return to the Hole in the Wall. The self catering units we stayed in had stunning views. The units do need some maintenance and care, but overall an enjoyable stay.
2019년 12월에 2박 숙박함
답변 제공: Zelda 님, 2020년 1월 22일
Thank you so much for the lovely review. The Peak Season are over and we are so glad to start with the maintenance and overall upgrading of the resort. Please do visit us again to see the improvement.

6/10 - 괜찮아요

Monika

2019년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hole on the wall holiday
Good stay at hole in the wall, only problem was there were people drinking wine in the pool, although there is a board showing no drinking in the pool and one of the ladies took off her clothes, and there was not enough oversight by security to stop this. Drive to the hole in the wall is challenging with many potholes on the tar road and the gravel road is bad if using the gps.
2019년 10월에 6박 숙박함
답변 제공: Paul 님, 2019년 10월 14일
Dear Valued guest, thank you for taking the time to review the Resort, the team is pleased that you enjoyed your stay, thank you for the feedback your points are well noted and have been actioned

8/10 - 좋아요

moses

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The stay was very much well enjoyed by the entire family of 5
2019년 9월에 4박 숙박함
답변 제공: paul 님, 2019년 10월 1일
Dear Moses, thank you for taking the time to review the Resort, the team is pleased that you enjoyed your stay and the services on offer

8/10 - 좋아요

Erhard

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 4월에 2박 숙박함
답변 제공: Paul 님, 2019년 5월 9일
Dear Erhard, thank you for taking the time to review the Resort, the team is glad you enjoyed your stay

8/10 - 좋아요

KARL

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Stunning ocean views from Hotel.
What a wonderful view from our hotel room and the walk to the hole is not so far and it is stunning out there. The hotel room needs attention, the one fridge is not up to standards, shelves are missing, as well as the stove looks not good. The people that try to sell goods outside the fence are very annoying. The last 30km to Hole in the Wall Hotel is very very bad, make sure to take the road via Coffee Bay, that is a much better option.
2019년 3월에 3박 숙박함
답변 제공: Paul 님, 2019년 4월 11일
Dear Karl, thank you for taking the time to review the Resort, the team is pleased that you enjoyed your stay, thank you for the feedback on your unit all items have been attended to, we are currently establishing a project with the local community to address the guiding issue. as mentioned the coffee bay road is the best option at the moment as the recent floods damaged some of the dirt roads in the area

10/10 - 훌륭해요

Curé

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 2박 숙박함
답변 제공: Paul 님, 2019년 1월 24일
dear Cure', thank you for taking the time to review the resort, it is always great to receive positive feedback and the team is pleased you enjoyed your stay

10/10 - 훌륭해요

Alison

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Paul 님, 2018년 11월 2일
Dear Alison, thank you for taking the time to review the Resort, it is always great to receive positive feedback and the Team are glad you enjoyed your stay

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
2018년 10월에 2박 숙박함
답변 제공: Paul 님, 2018년 10월 17일
thank you so much for reviewing the Resort, it is always great to receive positive feedback, the team is pleased you enjoyed your stay and look forward to welcoming you back in the future

10/10 - 훌륭해요

Trina 님, Sacramento

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff close to the beach with good spa service
2018년 9월에 1박 숙박함
답변 제공: paul 님, 2018년 9월 13일
Dear Trina, thank you for taking the time to review the resort and we are glad you enjoyed your stay, the beach and Spa, it is always great to get positive feedback and I have passed on your kind words to the staff

8/10 - 좋아요

Andres

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Endroit splendide!
Très belle région. Infrastructures de l’hôtel des annes 80 mais en cours de renovation. Service impecable (Paul, le gérant, fait un excellent travail de formation et de suivi de ses employés). Concernant la route pour y arriver, elle est en mauvais état mais elle est en train d’être rénovée. Mais même en mauvais état, il n’y a pas besoin de 4x4; il y a juste besoin d’un peu de patience. Le voyage vaud clairement le détour!
2018년 5월에 1박 숙박함
답변 제공: Paul 님, 2018년 7월 12일
dear Andres, thank you for taking the time to review the Resort and we are glad you enjoyed the facilities and your stay, thank you for the kind words and yes I do have a great team at the Hotel, as you mentioned the Resort is busy with the refurbishment program and the Road will hopefully be finished by the end of the year

10/10 - 훌륭해요

Rieka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay at Home in the Wall hotel
We stayed very good. Everybody were very friendly and we felt save and secured. Will definately visit again
2018년 5월에 2박 숙박함
답변 제공: paul 님, 2018년 7월 12일
dear Rieka, thank you for taking the time to review the Resort, we are pleased that you enjoyed your stay and felt safe, we hope to see you back in the near future

8/10 - 좋아요

Christo

좋아요: 청결 상태, 직원 및 서비스
Pleasant Surprise
The hotel is an unexpected haven of comfort and good food in a very remote place. The rooms are old but in reasonable condition. Enjoyed the walk to the Hole in the Wall. Road access is just OK in the dry (lot of potholes) but in the wet it’s 4x4 stuff (adds a chunk of fun to the journey). If that’s what you enjoy it’s great. Great areas for cycling and some hiking.

10/10 - 훌륭해요

Hermanus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay in the Wild Coast
The resort is great, its fully self catering. Close access to the beach and only about 10 minutes walk to hole in the wall. Be sure to buy all your groceries in one of the big cities before your arrival as you wont find any supermarkets nearby. This is a very rural area. They do have a restaurant and small shop selling charcoal and some sweets.

10/10 - 훌륭해요

Paolo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ottimo
Posto incantevole, rondales bellissimo, completo di tutto anche acqua set di cortesia abbondante sua sciampo, creme, caffè the unico endicap, si arriva da una strada bianca

10/10 - 훌륭해요

Pieter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 1박 숙박함

10/10 - 훌륭해요

Frikkie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely!!!!
It was amazing!
2017년 11월에 1박 숙박함

10/10 - 훌륭해요

predoshni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hole in the wall
Lovely and relaxing. The Hole in the wall is amazing to see. Drive there a bit hectic as the roads are bad and a 4*4 is definately needed. It is helpful to get the local "guides" to take you to the hole in the wall and boiling point but negotiate price first. Accomodation and restaurant was very good.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Stay in February.
Reception could not find our booking as says head office was on the computer. The restaurant did not have lettuce, feta or haloumi cheeses also after one beer did not have any more of that kind, also only 3 types of white wine, very expensive. The chalet was average clean, chair in the lounge broken and second day no water after they said it was repaired, so left on the 3rd day unable to shower etc. staff did not seem bothered about anything. Very disappointed overall.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태
Naja
Leider etwas muffig und nicht so gut geführt. Das Restaurant war gut.

6/10 - 괜찮아요

Roshalen

별로예요: 숙박 시설 상태 및 시설
Basic but all facilities necessary
Basic facilities but comfortable stay Initially booked into a chalet which was dirty and poorly maintained but on complaining staff changed our chalet. The 2nd chalet was clean and updated.

10/10 - 훌륭해요

Aline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel legal
Passei somente uma noite, o quarto tinha cheiro muito forte de lugar fechado por muito tempo, então tivemos que deixar tudo aberto pra ventilar, mas no geral era bem bonitinho e confortável.

10/10 - 훌륭해요

Sean Bester

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved it, definately coming back soon
답변 제공: General Manager 님, 2016년 11월 14일
Thank you for the lovely review. We look forward to having you stay with us again.

6/10 - 괜찮아요

Mfundo

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Relaxing hotel
I had a great relaxing time.
답변 제공: General Manager 님, 2016년 11월 14일
Thank you for the lovely review. We look forward to having you stay with us again.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Beware - Pictures are misleading
We booked a 3 bed apartment through this site - the pictures showed a lovely, clean and fresh thatched cottage, what we got was one of the flat-roofed cottages which was neither lovely nor fresh! I can only speak for unit 11, but all three of the bedroom ceilings were covered in what looked like a black mould - I assume this was from dampness in the roof. There were also a few other issues like the en-suite door being broken and the one window frame was broken with the glass pane was sitting at an angle (to name just a couple of examples). When we complained about the room, the staff told us that the thatched cottages are all timeshare units and are not available to book online. There were no other rooms available and there was no way we were going to make the epic drive back to civilisation in the dark so we had no choice but to stay. On a positive note, the staff were friendly and as helpful as they could be; the handyman arrived to fix the door and replace a light bulb within a couple of hours (although the sliding door came off the hinges again the first time it was used). The cleaner had also done her best with what she had to work with. As this is the "wild coast" I had expected to "rough it" to a certain extent but the state of the ceilings is unacceptable. PS - there are no TV's in the room (you can hire a TV and DVD's at an additional cost). Maybe this is part of the charm of escaping from it all... but then they should not say there is cable TV.

8/10 - 좋아요

Melanie 님, Durban

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome relaxing stay with beautiful scenery and the staff where all very friendly and helpful

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Wild Coast der Name ist Programm
Die Anreise von Coffee Bay ist etwas abenteuerlich aber auch ohne 4x4 machbar. Die Umgebung ist traumhaft. Habe mit dem jungen Führer Prince die Kustenwanderung nach Coffee Bay und die Village Tour gemacht absolut empfehlenswert. Essen und Frühstück waren gut. Zimmer sind meist mit Küche und Grillmoglichkeit. Auf dem Gelände ist ein kleiner Shop.
답변 제공: Danielle 님, 2016년 4월 2일
Thank you for the feedback. We look forward to your next visit!