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더 리겔 여행 후기

3.5 out of 5
더 리겔
Shamshabad Road, Gol Market, Agra, Uttar Pradesh

이용 후기

3.6
평점 10 - 훌륭해요. 9개 이용 후기 중 0개" "
평점 8 - 좋아요. 9개 이용 후기 중 0개" "
평점 6 - 괜찮아요. 9개 이용 후기 중 2개" "
평점 4 - 별로예요. 9개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 9개 이용 후기 중 4개" "

4.0/10

청결 상태

5.6/10

직원 및 서비스

4.4/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

Dilip Verma 님, Jaipur

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible Disgusting
Don't ever get attaracted by online images. Hotel rooms are far away from the images posted on website. When I checked in at 12:30 PM on 27 Jan 18 Rooms were not ready I requested to get it done but even when I re-entered in evening it again in a bad state. #1Torn Bedsheet. #2Bad smelling matress as if someone vomitted. #3Hotel images show Tea Coffee maker but in actual nothing in room. After requesting it housekeeping gave me tea bag but no milk. Hilarious Black Tea for Indians. #4 Rusty toilet accessories. #5 TV not working. #6 No soap, shampoo and conditioner in toilet. #7 No phone in room. This hotel should learn from budget hotel chain like Options that guest expect this all. Very Bad experience. The budget of this hotel should not be more than Indian 1000 bucks.
2018년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2018년 2월 2일
Dear guest, Thanks for your valuable feedback,we are extremely sorry and now we are going to work on these problems,our whole team apologize for your inconvenience.

4/10 - 별로예요

TJ 님, Vancouver , Canada

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty Washroom
I'm not too picky but the washroom was so dirty and the floor tiles were wet. Toiletries were absent and the garbage an was not even emptied. The room was okey and the staff were nice though.

2/10 - 너무 별로예요

Ajay 님, Varanasi

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not a good hotel
Washroom was not cleaned. the badding, towel quality was poor. TV was not working properly. No phone connectivity, Tea cattle, drinking water availiable in room.

2/10 - 너무 별로예요

LOVEKUSH 님, JAIPUR

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
To the point review - the rigel agra
1.location - not an easy one to tell to the local autos / cabs as mentioned in their website (you have to ask for rajpur chungi area instead of shamshabad road gol market) 2.rooms - not so good, small and not neat and big rooms required more amount which can b felt little costly, there is no fridge and toiletry kit provided. 3. Service - staff service is slow. 4. Food - costly and not worth a dime. 5 WiFi - not working at all. 6. Other services - they are not provideing complementary water bottles to the Indian guests.

2/10 - 너무 별로예요

mehmet cagri 님, Kocaeli

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty hotel with bad services
Dirty hotel with bad services. Dirty sheets, towels and bathroom. For the breakfast you have to wait for someone to come and bring some food but there is no one. No recommended.

4/10 - 별로예요

Pavel 님, NW of united states

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
rigel hotel
the staff was very helpful and nice. room was dusty and kinda dirty. neighborhood was... well i would prefer to stay in nicer neighborhoods usually.

6/10 - 괜찮아요

Libu 님, Udupi,Karnataka

Just OK
Bathroom and Coridors could have been cleaned and maintained a lot better . So with the linens

6/10 - 괜찮아요

chris 님, india

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Mixed feelings
Real mixed feeling about this hotel. When we were shown our room we saw that the bedding was really dirty, we were moved to a different room only to discover the same problem. The third room we saw had the same thing but we asked for new sheets and they were ok. The staff were all fine, apart from the manager who seemed to be annoyed at the disturbance. Room service was an interesting affair as well. Our first morning we ordered a tea, coffee and toast. Which took 40 minutes to arrive, the toast had gotten cold by the time it was brought down. Similar story with ordering two sandwhiches, waited half an hour and then went to reception to chase it up, I got the impression that no one had put the order through. Although not a major problem, the internet had permanent issues. We asked for the wifi to be re set, and whether that just didn't work or the staff didn't do anything it rarely worked, which was frustrating when arranging future travels. A strange thing with the bathrooms was a panel of the wall being a shared partition wall with the next rooms bathroom, so all manner of lovely noises were overheard. The lady on reception was very nice and helpful, as was the older male manager. It was a lovely new building though, the rooms where so comfy and modern. Location was pretty good too, with all the attractions fairly close by.

4/10 - 별로예요

실제 이용하신 고객

Great location to get to places
However, the experience i had was not very nice. While the staff were very friendly there was too many staff so a lot of things went wrong.