표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 373개 이용 후기 중 107개" "
10 - 훌륭해요
107
평점 8 - 좋아요. 373개 이용 후기 중 104개" "
8 - 좋아요
104
평점 6 - 괜찮아요. 373개 이용 후기 중 80개" "
6 - 괜찮아요
80
평점 4 - 별로예요. 373개 이용 후기 중 40개" "
4 - 별로예요
40
평점 2 - 너무 별로예요. 373개 이용 후기 중 42개" "
2 - 너무 별로예요
42
7.6/10
청결 상태
7.6/10
직원 및 서비스
6.4/10
편의 시설/서비스
7.0/10
숙박 시설 상태 및 시설
7.4/10
친환경
이용 후기
4/10 - 별로예요
Josh
아이를 동반한 가족 여행
2024년 3월 31일
별로예요: 청결 상태, 편의 시설/서비스
Prostitution meetup in rooms. I for sure witnessed it without a doubt. Wet toilet paper balls the size of baseballs thrown on the ceiling in the bathroom and multiple roaches in the room. I did not eat the breakfast the provided. Really great restaurant next door.
Josh
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 4월 1일
Dear Josh,Thank you for writing the review. Our apologies for the dissatisfaction. It is serious and we never condone such things. The matter will be investigated and strictly acted upon. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. Perhaps you will give us another try in the future so we can do a better job of satisfying you. Sincerely,Hotel Manager.
2/10 - 너무 별로예요
Rene
2024년 3월 7일
별로예요: 청결 상태, 편의 시설/서비스
So hot ac was not cooling hit n humid
Rene
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 3월 8일
Dear Guest,Thank you for your stay. I’m very sorry that you were not completely satisfied with your stay here. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. I hope that you will visit us again.Sincerely,Hotel Manager.
10/10 - 훌륭해요
Wade
연인과의 여행
2024년 2월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They are doing some remodeling right now. Once that is completed, it should be even better.
Wade
2024년 2월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 21일
Dear Wade,Thank you for your perfect rating! We appreciate your understanding regarding the ongoing remodeling. We're excited about the improvements and can't wait to unveil an even better experience for our guests once it's completed. Your feedback is invaluable to us, and we look forward to exceeding your expectations in the future!Sincerely, Hotel Manager
10/10 - 훌륭해요
mark
가족 여행
2024년 1월 21일
좋아요: 편의 시설/서비스
Manager helped me deal with Expedia’s double booking and lost reservation issues. He was very understanding and took care of us.
Rooms were clean and neat. AC and heat worked even with erratic weather outside.
Terrific deal!!
mark
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 22일
Dear mark,Thank you for the perfect 5 out of 5 rating! We're pleased to hear that our manager was able to assist you with the challenges you faced with Expedia's double booking and lost reservation issues. Providing a solution and ensuring your comfort is our priority. It's great to know that the rooms were clean and neat and that the AC and heat worked well despite the erratic weather. We appreciate your positive comments and are glad you found it to be a terrific deal. We look forward to welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager
10/10 - 훌륭해요
Keith
단체 여행, 출장 여행
2024년 1월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff. Comfortable rooms.
Keith
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 22일
Dear Keith,Thank you for the perfect 5 out of 5 rating! We're delighted to hear that you found our staff nice and the rooms comfortable. Your positive feedback is appreciated, and we look forward to providing you with another enjoyable stay in the future. We appreciate your support!Sincerely, Hotel Manager
6/10 - 괜찮아요
Terry
가족 여행
2024년 1월 11일
좋아요: 직원 및 서비스
Terry
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 12일
Dear Terry,Thank you for the feedback. It's nice to see that you had an overall good experience. We regret if we let you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will stay with us again.Sincerely,Hotel Manager.
6/10 - 괜찮아요
Mafe
2023년 12월 26일
Mafe
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 27일
Dear Mafe,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback! I hope you will visit us again soon.Sincerely, Hotel Manager
8/10 - 좋아요
Anita
출장 여행
2023년 12월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Anita
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 23일
Dear Anita,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely, Hotel Manager
10/10 - 훌륭해요
Ken
가족 여행
2023년 12월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ken
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 15일
Dear Ken,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 10-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager
10/10 - 훌륭해요
BRIANNE
가족 여행
2023년 12월 10일
BRIANNE
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 10일
Dear BRIANNE,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager
10/10 - 훌륭해요
실제 이용하신 고객
2023년 11월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and great location
It was a nice hotel.. Bed was big and comfortable… big bathroom area to get dressed. I had a microwave, ironing board, fridge and a coffee pot. Located behind the Oakridge Smokehouse, for breakfast or dinner. I would definitely stay again.
실제 이용하신 고객
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 20일
Dear Guest,Thank you for the review. We are delighted to hear that our guests found the comfortable bed, enjoyable breakfast, and amenities to their liking. We take great pride in it and believe that is what sets us apart from other hotels. We look forward to seeing you again the next time you’re in the area.Sincerely,Hotel Manager.
8/10 - 좋아요
Claus
2023년 11월 13일
Claus
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 15일
Dear Claus,Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager
10/10 - 훌륭해요
isaac
2023년 11월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good place to stay.
isaac
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 15일
Dear Isaac,Thank you for your positive feedback! We're pleased to hear that you found our hotel to be a good place to stay. We value your input and hope to welcome you back for another positive experience in the future. Safe travels!Sincerely, Hotel Manager
10/10 - 훌륭해요
Raoul
2023년 11월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Raoul
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 4일
Dear Raoul,Thanks for staying with us and giving us an overwhelming rating. We appreciate the fact that most of our overnight guests are happy with their decision to stay with us. We're committed to providing excellence when you stay with us again. Nothing means more to us than hearing from our guests, and we're so thankful for your 10-star rating. Please visit us again soon.Sincerely,Hotel Manager
10/10 - 훌륭해요
ALVIN
출장 여행
2023년 11월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Nice stay at the hotel
ALVIN
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 2일
Dear ALVIN,We're glad to hear you had a nice stay at the hotel. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you'll make us your first choice. We look forward to welcoming you back in the future.Sincerely, Hotel Manager
6/10 - 괜찮아요
Diana
단체 여행, 가족 여행
2023년 10월 30일
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
If only the bathtub and towels were bleach clean.
The staff was nice but the bathtub was so dirty and the towels could be bleached. I waa staying there because I went to the Flatonia festival. I traveled from Round Rock to go out there. I was exhausted and looking forward to a shower after a long day. Definitely not the experience I was looking for. Especially for the price. Ive been to some hotels that are better for less money.
This is the first bad review i have ever written. I just hope the establishment tells the cleaning crew to clean the bathrooms a bit more thorough.
Diana
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 30일
Dear Diana,Thank you for writing the review. It's nice to see that the staff service was good and an overall pleasant stay. We do greatly apologize for your stay not being up to your satisfaction. We’re always working to make the guest experience better than ever before. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. Sincerely,Hotel Manager.
6/10 - 괜찮아요
실제 이용하신 고객
2023년 10월 22일
별로예요: 숙박 시설 상태 및 시설
실제 이용하신 고객
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 25일
Dear Guest,Thank you for the review. It's nice to see that you had an overall good experience. We regret if we let you down in any way. We take pride in our hotel and in providing a great place to stay for so many guests. Perhaps you will give us another try in the future so we can do a better job of satisfying you.Sincerely,Hotel Manager.
8/10 - 좋아요
Misty
연인과의 여행, 가족 여행
2023년 10월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Charley went above and beyond to accommodate the extra night we needed at the last minute. He even called to verify we were coming that night because it was late when we got there.
Misty
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 17일
Dear Misty,Thank you for your 4 out of 5 rating and your positive feedback regarding Charley's exceptional service. It's great to hear that he went above and beyond to accommodate your last-minute needs and even called to verify your arrival. Your feedback is greatly appreciated, and we look forward to hosting you again in the future.Sincerely, Hotel Manager
2/10 - 너무 별로예요
David
연인과의 여행
2023년 10월 15일
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really didn’t like anything about our stay but what we liked was the drive from the motel to the Arbors market. The parking is not enough. The workers use the front entrance to park their car and you can use the drive way. No breakfast coffee was bad. And the room was dirty. We will never stay here ever. We were in a pinch and nothing else was available in the area.
David
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 17일
Dear David,We're truly sorry to hear about the negative aspects of your stay. Your feedback is important, and we apologize for the cleanliness issues, parking concerns, and unsatisfactory breakfast experience. This is not the experience we aim to provide, and we will use this feedback to make necessary improvements. Thank you for sharing your experience, and we hope to have the opportunity to provide a better stay in the future.Sincerely, Hotel Manager
10/10 - 훌륭해요
Warren
2023년 10월 15일
Warren
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 17일
Dear Warren,Thank you for giving us a 10-star rating for your stay at our hotel! We are proud to have earned such a high rating from our valued guests, and we strive to deliver top-notch service to make sure everyone feels at home during their stay with us. We look forward to seeing you again soon!Sincerely,Hotel Manager
4/10 - 별로예요
Charles 님, Cloverdale
2023년 10월 14일
별로예요: 청결 상태
Charles
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 17일
Dear Charles,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely,Hotel Manager
10/10 - 훌륭해요
BEVERLY
2023년 10월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
BEVERLY
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 17일
Dear BEVERLY,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely,Hotel Manager
6/10 - 괜찮아요
Maria
가족 여행
2023년 10월 9일
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
A ok
Was good stay until shower time, water barely came out it was clogged.
Maria
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 17일
Dear Maria,We apologize for the inconvenience you experienced with the clogged shower during your last stay. We will ensure a more comfortable experience for our guests in the future.Sincerely, Hotel Manager
10/10 - 훌륭해요
Diane
가족 여행
2023년 10월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy to find and get to, friendly front desk service checking in and out, cleanliness of room.
Diane
2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 17일
Dear Diane,Thank you for the perfect 10 out of 10 rating! We're pleased to hear that you had an easy and pleasant experience with easy access, friendly front desk service, and a clean room. Your feedback is greatly appreciated, and we look forward to hosting you again in the future.Sincerely, Hotel Manager
10/10 - 훌륭해요
Chris
2023년 9월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice surprise
This was a great surprise. The room was large, clean, comfortable. And had everything you wanted.
Chris
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 17일
Dear Chris,Thank you for the perfect 10 out of 10 rating! We're delighted to hear that your stay was a very nice surprise, and you found the room to be large, clean, comfortable, and well-equipped. Your feedback is greatly appreciated, and we look forward to hosting you again in the future for more pleasant surprises.Sincerely, Hotel Manager
10/10 - 훌륭해요
PAOGOUI
가족 여행
2023년 8월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
FAMILY WEEKEND TRIP
VERY CONVENIENT, FRIENDLY STAFF AND ACCOMODATING. FAMILY FRIENDLY.
PAOGOUI
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 17일
Dear PAOGOUI,Thank you for the perfect 10 out of 10 rating! We're thrilled to hear that you had a great family weekend trip and found the hotel to be very convenient with friendly and accommodating staff. Your feedback is greatly appreciated, and we look forward to welcoming you back for another family-friendly stay in the future.Sincerely, Hotel Manager
8/10 - 좋아요
Terry
2023년 8월 19일
좋아요: 청결 상태, 직원 및 서비스
Terry
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 17일
Dear Terry,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager
4/10 - 별로예요
Eric
단체 여행
2023년 8월 7일
별로예요: 직원 및 서비스
Eric
2023년 8월에 1박 숙박함
10/10 - 훌륭해요
James
출장 여행
2023년 8월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy sleeper
Great n clean
James
2023년 8월에 3박 숙박함
2/10 - 너무 별로예요
Vladimir
2023년 7월 15일
별로예요: 청결 상태, 객실의 편안함
Vladimir
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 16일
Dear Vladimir,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager
8/10 - 좋아요
Adela
연인과의 여행, 출장 여행
2023년 7월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
Adela
2023년 7월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 8일
Dear Adela,We're glad to hear that you had a good experience! Thank you for choosing our hotel. If you have any further feedback or if there's anything else we can do to improve your future stays, please let us know. We look forward to welcoming you back again in the future.Sincerely, Hotel Manager
2/10 - 너무 별로예요
Brianna
출장 여행
2023년 6월 27일
별로예요: 직원 및 서비스
Brianna
2023년 6월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 28일
Dear Brianna,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
6/10 - 괜찮아요
colene
2023년 6월 12일
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
stop over
needs a deep cleaning...floors were so nasty it turned my socks black....bed was comfy ...well lite outside...breakfast was a honeybunn and cereal
colene
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 13일
Dear Guest,Thank you for your recent stay at our hotel and for giving us feedback. On behalf of our entire team, we would like to apologize for failing to meet your expectations. Your satisfaction is important to us and we will make improvements to ensure an exceptional experience next time. We hope that you will consider staying with us and offer us another chance to provide you with a superior experience. Sincerely,Hotel Manager
4/10 - 별로예요
Dale
출장 여행
2023년 5월 24일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No breakfast choice. Honey bun was all.
Dale
2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 25일
Dear Guest,Thank you for sharing your feedback with us. We apologize if the breakfast options provided during your stay did not meet your expectations. We have forwarded your concern to the management. Sorry to disappoint you this time, but we will take care of it next time you visit us.Sincerely,Hotel Manager
8/10 - 좋아요
john
2023년 5월 1일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Recently, remodeled and clean
john
2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 2일
Dear John,We are so glad to hear that you enjoyed our recently remodeled hotel! We strive to ensure that our hotel is clean and that our guests have a comfortable stay. We appreciate your kind words and hope to see you again soon!Sincerely, Hotel Manager
2/10 - 너무 별로예요
Paige
2023년 4월 30일
Paige
2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 2일
Dear Paige,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager
10/10 - 훌륭해요
David
가족 여행
2023년 4월 30일
좋아요: 청결 상태, 직원 및 서비스
Clean, friendly.
David
2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 1일
Dear David,Thank you for your kind words! We strive to make sure each guest feels welcome and comfortable when they stay with us. We're glad you had a great experience, and we look forward to welcoming you back soon!Sincerely, Hotel Manager
6/10 - 괜찮아요
Paul
2023년 4월 28일
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Very good.
It was just a stopover heading east. The room was clean but the motel is dated.
Paul
2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 29일
Dear Paul,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel room. We apologize that our motel's overall appearance did not meet your expectations. We understand the importance of maintaining our facilities to ensure our guests' comfort and satisfaction, and we will take your feedback into consideration as we continue to make improvements. Please visit us again.Sincerely,Hotel Manager
10/10 - 훌륭해요
Fran
2023년 4월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly Staff and helpful
Fran
2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 25일
Dear Guest,Thank you for giving us a perfect rating of 5 out of 5! We are thrilled to hear that you had a great experience during your stay with us. Our team works hard to ensure that our guests have a comfortable and enjoyable stay, and we are glad that we were able to meet your expectations. We hope to have the pleasure of welcoming you back soon for another excellent stay.Sincerely,Hotel Manager
10/10 - 훌륭해요
Fran
출장 여행
2023년 4월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, they remembered me and greeted me when I came back the next evening for a second stay with my crew.
Thanks for your hospitality!
Fran
답변 제공: Hotel Manager 님, 2023년 4월 18일
Dear Guest,Thank you for your stay. We are thrilled to hear that you had a wonderful experience with our staff and that they were able to make a lasting impression on you. We take real pride in this hotel and believe that pride shows in everything we do. It is always a pleasure to have returning guests and we are glad that you chose to stay with us again. We hope to have the pleasure of welcoming you back soon.Sincerely, Hotel Manager
10/10 - 훌륭해요
Don
2023년 3월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
next to I-10 easy parking reasonable price dining choices within easy walking distance clean and comfortable
Don
2023년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 21일
Dear Don,Thank you so much for your kind review of our hotel! We are very pleased to hear that you found the parking easy and the price reasonable. We also appreciate your feedback about the dining choices being within easy walking distance and that you found the hotel clean and comfortable. We take pride in offering our guests an enjoyable stay. Thank you again for your feedback.Sincerely, Hotel ManagerAmericas Best Value Inn Schulenburg
6/10 - 괜찮아요
James K
단체 여행
2023년 3월 7일
좋아요: 객실의 편안함
Old, overpriced but good cable & wifi
Room is older & okay. Comforter & sheets had holes or small stains. Breakfast was dry cereal & a packaged honey bun… not worth $100, but nothing else available in the area.
James K
2023년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 8일
Dear James K,Thank you for taking the time to review our hotel. We apologize for the issues you encountered during your stay. We take all feedback seriously, and we are working to improve our offerings and make sure all guests have a pleasant experience. We understand that the room and breakfast did not meet your expectations, and we hope you will give us another chance in the future.Sincerely, Hotel Manager
10/10 - 훌륭해요
Timothy
2023년 2월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Timothy
2023년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 2월 20일
Dear Timothy,Thanks for staying with us and giving us a 10-star rating. We appreciate your awesome feedback. I hope you will visit us again soon for another memorable stay.Sincerely,Hotel Manager
6/10 - 괜찮아요
실제 이용하신 고객
2023년 2월 17일
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Mixed
Spotlessly clean. Staff were all nice. Most uncomfortable mattress I have experienced. Wi-Fi good.
실제 이용하신 고객
2023년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 2월 18일
Dear Guest,Thanks for taking the time to share your feedback. We are delighted that you enjoyed your stay and found the staff, Wi-Fi, and cleanliness to be excellent. At the same time, we apologize that your experience with the mattress was not up to par. We take comfort and satisfaction very seriously, and we are currently exploring ways to improve the quality of our mattresses. Thank you again for bringing this to our attention; we appreciate it.Sincerely, Hotel Manager
8/10 - 좋아요
James
2023년 2월 16일
James
2023년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 2월 18일
Dear James,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager
10/10 - 훌륭해요
Mollie
반려동물 동반 여행
2023년 2월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff very friendly. Rooms were clean. I recommend.
Mollie
2023년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 2월 5일
Dear Mollie,Thank you for your kind words about our staff and recommendation! We strive to provide a clean and comfortable environment for our guests and are delighted to learn that you had an enjoyable experience. We look forward to having you stay with us again soon!Sincerely, Hotel Manager
8/10 - 좋아요
Jose
출장 여행
2023년 1월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jose
2023년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 1월 30일
Dear Jose, Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon.Sincerely, Hotel Manager.
10/10 - 훌륭해요
Dan
2023년 1월 23일
Dan
2023년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 7일
Dear Dan,Thank you for the 5-out-of-5-star rating.We hope you had an enjoyable stay.We are amazed by the feedback.It is an honor to host guests like you.I look forward to seeing you again as soon as possible.Sincerely,Hotel Manager
8/10 - 좋아요
Donna
연인과의 여행
2023년 1월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Neat, clean, comfortable, and quiet. All the important things.
Donna
2023년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 1월 19일
Dear Donna,Thank you so much for your kind words. We are so pleased that you found us a clean and friendly place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
10/10 - 훌륭해요
Maria O
가족 여행
2023년 1월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our family stay was comfortable, the room was clean, and even though we were close to the freeway we couldn’t hear any cars. This is a hotel I would stay in again.
Maria O
2023년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 1월 6일
Dear Maria O,Thank you for taking the time to leave such a positive review about your stay at our hotel. We are delighted to hear that you and your family had a comfortable and peaceful stay. We strive to ensure that all of our guests have a pleasant experience, and we are glad to hear that you would stay with us again. Thank you again for your kind words, and we hope to welcome you back soon.Sincerely, Hotel Manager