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샹그릴라 친황다오 여행 후기

5 out of 5
샹그릴라 친황다오
123 Hebin Road, Haigang District, Qinhuangdao, Hebei

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 24개 이용 후기 중 16개" "
평점 8 - 좋아요. 24개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 24개 이용 후기 중 1개" "
평점 4 - 별로예요. 24개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 24개 이용 후기 중 1개" "

9.6/10

청결 상태

9.0/10

직원 및 서비스

2.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

8/10 - 좋아요

KYUNGAM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 2박 숙박함
답변 제공: Communications Manager 님, 2018년 6월 1일
Dear Guest Thank you for your kind feedback on your visitation to our Hotel. We are delighted to learn that you enjoyed your stay with the facilities and service in our Hotel. We are looking forward to welcoming you back to our hotel the next time you visiting Qinhuangdao.

8/10 - 좋아요

HiCheol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Communications Manager 님, 2018년 6월 1일
Dear Guest Thank you for your kind feedback on your visitation to our Hotel. We are delighted to learn that you enjoyed your stay with the facilities and service in our Hotel. We are looking forward to welcoming you back to our hotel the next time you visiting Qinhuangdao.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good for the price
very good. perfect in everything.
답변 제공: Communications Manager 님, 2018년 7월 3일
Dear Guest Thank you for your kind feedback on your visitation to our Hotel. We are delighted to learn that you enjoyed your stay with the facilities and service in our Hotel. We are looking forward to welcoming you back to our hotel the next time you visiting Qinhuangdao.

10/10 - 훌륭해요

Lanjun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel - the service was great and the location was brilliant. Very good facilities too. We highly recommend you stay at this hotel!
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

Jun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
要提高啊
总体上讲还是不错的，但和好一些的香格里拉酒店比，管理上还是有差距的。体现在早餐上更明显一些。疫情期间可以理解。大堂早上6点以前竟没有人值班，需要客人大声呼唤。
2020년 5월에 1박 숙박함
답변 제공: Digital marketing manager 님, 2020년 6월 1일
尊敬的宾客您好！感谢您选择秦皇岛香格里拉大酒店并分享入住体验。很遗憾此次入住体验没能让您百分百满意，我们重视每一位顾客的反馈，我们会及时与相关部门沟通此事并积极彻查改进。我们重视每一位顾客的反馈，再次感谢您利用宝贵的时间为我们提出宝贵的意见，让我们有机会为我们的宾客提供更好服务和轻松舒适入住的体验。 再次感谢您的评价与建议，真诚期待您的再次光临。

8/10 - 좋아요

qinqqing

2020년 5월에 1박 숙박함
답변 제공: Digital Management 님, 2020년 6월 8일
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 - 훌륭해요

Swapnil

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay.
Great stay as always.
2019년 10월에 5박 숙박함
답변 제공: Digital manager 님, 2019년 11월 21일
Dear Guest Thank you for your kind feedback on your visitation to our Hotel. We are delighted to learn that you enjoyed your stay with the facilities and service in our Hotel. We are looking forward to welcoming you back to our hotel the next time you visiting Qinhuangdao.

10/10 - 훌륭해요

yifeng

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함
답변 제공: Communication Manager 님, 2020년 1월 23일
Dear guest, thank you for your kind feedback on your visitation to our Hotel. We are delighted to learn that you enjoyed your stay here. We are looking forward to welcoming you back again the next time you visiting Qinhuangdao.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We, my fiancé and me, both only ate at the hotel that day and had dinner at the Chinese Restaurant. We got food poisoning and stay in room for almost two days to recover. We had to stay one extra night because we where too sick to travel on. Although the hotel offered to bring us to hospital when checking out they refused to acknowledge anything wrong with their food and the manager on duty just said maybe we got a cold and should drink more hot water. No apologies. When asking if they at least can deduct the dinner from invoice (not even the additional night) they were dragging on for about an hour and kept us waiting. So appalling, just unbelievable for any hotel which would claim any star.
2019년 4월에 2박 숙박함

8/10 - 좋아요

Graham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel was fantastic minus the heat in our room. We had it set at 5 degrees C and it was still sweltering. The food and the staff were top notch. The staff was beyond helpful in getting these non Chinese speakers anything and everything we could possibly want including a personal taxi to The Wall who stayed and waited 3 hours to drive us back. The views can’t be beat either!!
2019년 1월에 2박 숙박함
답변 제공: Communications Manager 님, 2019년 2월 23일
Dear Guest Thank you for your kind feedback on your visitation to our Hotel. We are delighted to learn that you enjoyed your stay with the facilities and service in our Hotel. We are looking forward to welcoming you back to our hotel the next time you visiting Qinhuangdao.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 3박 숙박함
답변 제공: Communications Manager 님, 2018년 11월 16일
Dear Guest Thank you so much for taking a few moments to share with us your feedback on our hotel. We have taken note of the areas highlighted and rest assured that at the Shangri-La Hotel,Qinhuangdao. Look forward to seeing you again.

10/10 - 훌륭해요

Mark 님, Detroit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best in Qinhuangdao
This is a great hotel. From the vast, spacious, three story high lobby/lounge to the welcoming Shangri La fragrance being pumped through the AC, the amazing view of the beach and bay and on to the sumptuous rooms- this place has it all. Easily one of the nicest hotels I've had the pleasure of staying in. The whole hotel is just plush. Great rooms and big comfy beds with excellent pillows and bedding. lots of outlets for recharging phones and tablets. Breakfast is amazing with a wide array of Western, Chinese and Euro cuisine. The fitness center is one of the best in China and there is a great running/walking path along the beach front that is accessible directly from the hotel. This will be my go to hotel in China in the future.
2018년 3월에 2박 숙박함
답변 제공: Communications Manager 님, 2018년 6월 1일
Dear Guest Thank you for your kind feedback on your visitation to our Hotel. We are delighted to learn that you enjoyed your stay with the facilities and service in our Hotel. We are looking forward to welcoming you back to our hotel the next time you visiting Qinhuangdao.

10/10 - 훌륭해요

Dieter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ob Urlaub oder Business: Sehr zu empfehlen
Top Hotel direkt am Strand. Im Januar zwar nicht zum Baden geeignet, dafür eine sehr schöner Spazierweg am Strand entlang. Falls man nicht im Hotel soeisen möchte: Die nächsten Restaurants liegen ca 20 Minuten Fußweg entfernt. Vielleicht besser mit einem Taxi fahren.
2018년 1월에 1박 숙박함
답변 제공: Communications Manager 님, 2018년 7월 5일
Dear Guest Thank you for your kind feedback on your visitation to our Hotel. We are delighted to learn that you enjoyed your stay with the facilities and service in our Hotel. We are looking forward to welcoming you back to our hotel the next time you visiting Qinhuangdao.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Communications Manager 님, 2018년 7월 3일
Dear Guest Thank you for your kind feedback on your visitation to our Hotel. We are delighted to learn that you enjoyed your stay with the facilities and service in our Hotel. We are looking forward to welcoming you back to our hotel the next time you visiting Qinhuangdao.

8/10 - 좋아요

CHERYL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, good area
The hotel was nice and comfortable. The area is also nice although the beach had a lot more f seaweed in the water. Good location but we did not find too meant places to eat outside of the hotel restaurants. Good stay overall.
답변 제공: Communications Manager 님, 2018년 7월 3일
Dear Guest Thank you for your kind feedback on your visitation to our Hotel. We are delighted to learn that you enjoyed your stay with the facilities and service in our Hotel. We are looking forward to welcoming you back to our hotel the next time you visiting Qinhuangdao.

10/10 - 훌륭해요

Louise 님, Adelaide

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely
Loved this stay. My first trip to Qinhuangdao and will certainly return. Beautiful hotel and lovely staff
답변 제공: Communications Manager 님, 2018년 7월 3일
Dear Guest Thank you for your kind feedback on your visitation to our Hotel. We are delighted to learn that you enjoyed your stay with the facilities and service in our Hotel. We are looking forward to welcoming you back to our hotel the next time you visiting Qinhuangdao.

10/10 - 훌륭해요

Karen 님, Monterey Park, CA, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stunning Views of Qinhuangdao Shoreline
The Shangri La Qinhuangdao has definitely lived up to everything of a 5-Star luxury hotel. It is a brand new hotel with stunning views of the shoreline. We had two executive rooms with sea view and the moment we stepped into the room and out to balcony, we knew we chose the best hotel in the area. The rooms were clean, luxurious, and had the most comfortable beds. The bathroom was huge with everything you can wish for and more. The shower area even has a bench which came in very handy because I have elderly parents that really appropriated the facility. What made this hotel stand out and exceeded our expectations was the excellent staff. Check-in was quick and we were greeted with smiles everywhere (special thanks to Vicky). It was our first time to Qinhuangdao and the hotel staff/concierge provided us with very detailed information/maps of the area and gave us excellent tips of best seafood restaurants that were conveniently located, very reasonably priced, and had awesome seafood (special thanks to Edward and George). We even got help getting train tickets to Panjin to see the Red Beach and hired the hotel's vehicle to tour of Shanhaiguan and Laolongtou after we returned from Panjin. The weather was not cooperating and rained (with hail too) everyday when we were there. However, with the assistance from the concierge, we were able to tour all the attractions we had on our bucket list.
답변 제공: Communications Manager 님, 2018년 7월 5일
Dear Guest Thank you for your kind feedback on your visitation to our Hotel. We are delighted to learn that you enjoyed your stay with the facilities and service in our Hotel. We are looking forward to welcoming you back to our hotel the next time you visiting Qinhuangdao.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Great Hotel ran by a bunch of amateurs
Stayed 4 nights in this hotel in June with great seaview and balcony. The hotel is right on the beach so excellent location but nothing else around the place, at least 10mins walk to any town or shops. It is very new hotel so everything is excellent condition. However... The place is ran by a team of inexperienced staff, especially in the few in-house restaurants and the Horizon Club Lounge. Restaurant staff appears to be day-dreaming on the job with long waiting time for food and just walking around without any attention to the customers. During our times in the restaurant, many people complained. Prices are reasonable. The room is actually very good, clean and bright. However the controller unit for the TV is actually hidden in the back of the set, which is all good and well, EXCEPT the sensor for the REMOTE is also on the controller unit. To change the TV channel you will need to aim and point the remote from the side into back of the TV set. This is not ideal when you are watching TV on the bed!! The breakfast in the Horizon lounge is fell far sort of our expectation with long wait for food and lack of choices available. The staff in the lounge are friendly. The water temp in the shower is not constant and can expect HOT, V HOT, WARM, COLD during your shower time. Overall is the best hotel in Qinhuangdao but I suggest ALOT more staff training required, especially in the restaurants!! Finally, leave quite a lot of time as the checkout took almost 20 mins!!! REALLY?
답변 제공: Communications Manager 님, 2018년 7월 3일
Dear Guest Thank you so much for taking a few moments to share with us your feedback on our hotel. We have taken note of the areas highlighted and rest assured that at the Shangri-La Hotel, Look forward to seeing you again.

10/10 - 훌륭해요

liao 님, 北京

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
整体不错
刚开 很干净 没味道
답변 제공: Communications Manager 님, 2018년 7월 3일
Dear Guest Thank you for your kind feedback on your visitation to our Hotel. We are delighted to learn that you enjoyed your stay with the facilities and service in our Hotel. We are looking forward to welcoming you back to our hotel the next time you visiting Qinhuangdao.