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르 플라자 호텔 여행 후기

3 out of 5
르 플라자 호텔
10 rue Capois, Port-au-Prince

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 184개 이용 후기 중 62개" "
평점 8 - 좋아요. 184개 이용 후기 중 80개" "
평점 6 - 괜찮아요. 184개 이용 후기 중 28개" "
평점 4 - 별로예요. 184개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 184개 이용 후기 중 5개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Jessica

별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was nails all in our window the purple sheets that they put under had some white stuff on it ewww
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Jessica

별로예요: 청결 상태, 직원 및 서비스
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Jean Denis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay. Food is excellent, service is great.
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Jean Denis

2023년 12월에 2박 숙박함

8/10 - 좋아요

Patricia 님, Gatineau

좋아요: 청결 상태, 편의 시설/서비스
.
2023년 8월에 1박 숙박함
답변 제공: Roodny JEAN 님, 2023년 8월 19일
Dear Patricia,Thank [s for your comment.Regards,

8/10 - 좋아요

Patricia 님, Gatineau

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 7월에 1박 숙박함
답변 제공: Roodny JEAN 님, 2023년 8월 19일
Dear Patricia,Thank [s for your comment.Regards,

8/10 - 좋아요

Patricia 님, Gatineau

출장 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
People where frindly.
2023년 4월에 2박 숙박함
답변 제공: Roodny JEAN 님, 2023년 8월 19일
Dear Patricia,Thank you for taking the time to review our service and the way our treated you. We are happy it was pleased, we hope to see you next time for more souvenirs.Regards,

2/10 - 너무 별로예요

Robert

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I reserved 3 nights stayed but i was staying for only 2 nights,i hope you are understand the situation and give me a refund! Thank you
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Frantz

2023년 3월에 1박 숙박함
답변 제공: Roodny JEAN 님, 2023년 4월 7일
Dear Frantz,Thank you for taking the time to review our service especially the cleanliness, we are sorry if during your stay it wasn't on point as usual. We'll send a note to the head of the department for improvement.We hope to see you for better memories.

2/10 - 너무 별로예요

Sony

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
To much mustic in that property , and so hard to deal with the toillet , work in the water h. Plz and thk u
답변 제공: Roodny JEAN 님, 2023년 1월 9일
Hi Mr. SONY,We are really sorry that your stay was compromised by this problem. We're doing everything we can to minimize the inconvenience, a note will be sent to the department who in charge for that.We hope to see you next time for better memories.Cordially,

10/10 - 훌륭해요

Catalina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 5박 숙박함
답변 제공: Roodny JEAN 님, 2023년 1월 7일
Mrs. CATALINA,Thank you very much for taking the time to review our property. It's always heartwarming to hear that our place and service was pleased.We hope to see you next time for more and better memories.Cordially,

8/10 - 좋아요

blac

좋아요: 청결 상태, 직원 및 서비스
I stayed for 7 days & enjoyed every bit of my stay. Staff were polite, friendly & helpful, food were great at the exception of diversity, housekeepers for 7 days, Wi-Fi was lagging but ok
답변 제공: Roodny JEAN 님, 2022년 11월 23일
Hi Mrs. CELESTIN,Thank you very much for taking the time to review our property. It's always heartwarming to hear that our cooking and service was pleased. Moreover, we are happy to know our staff treated you well as we trained them for that.We hope to have you one more time for more memories.Regards,

10/10 - 훌륭해요

Marie

2022년 8월에 1박 숙박함
답변 제공: Roodny JEAN 님, 2022년 8월 12일
Dear Mrs. MARIE, Thank you very much for taking the time to review our property. It's always heartwarming to hear that our service was pleased and our staff treated you well as we trained them for that. We hope to see you one more time for other souvenirs. Regards,

8/10 - 좋아요

Patricia 님, Gatineau

2022년 7월에 4박 숙박함
답변 제공: Roodny JEAN 님, 2023년 4월 7일
Dear Patricia,Thank you for taking the time to review our property, we'll be happy to have you among us for more souvenirs.Regards,

10/10 - 훌륭해요

Nafees

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
Very friendly staff who would go out of ways to make your stay safe and comfortable.
2022년 5월에 1박 숙박함
답변 제공: Roodny JEAN 님, 2022년 5월 22일
Dear Guest, Thank you very much for taking the time to review our property. It's always heartwarming to hear that our service was please and our staff treated you well as we trained them for that. We hope to see you for more and better souvenirs. Cordially,

10/10 - 훌륭해요

Hensie

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Need better is variety of food
2021년 12월에 9박 숙박함
답변 제공: Roodny JEAN 님, 2022년 4월 10일
Dear Guest, Thank you for taking the time to review our service, it help us for improvement. We are sorry for your concern, but we always review our meals menu to make sure they reflects all our guest expectations. A note will be send to the head of that department for follow up. Hoping to see you soon, we stay at your disposal for any others request. Regards,

8/10 - 좋아요

Andrey

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent hotel in thr center of Port-au-Prince
The hotel is good, needs a bit of renovation. Located in the city center with guarded private area. Service is good, don't expect something outstanding, though. Restaurant is good, don't expect something big.
2022년 1월에 1박 숙박함
답변 제공: Roodny JEAN 님, 2022년 1월 15일
Dear AUDREY, Thank you very much for taking the time to review our property. It's always heartwarming to hear that you pleased our service and cooking. The best of all, is you felt secure during your stay here, we spent time and service for our guest comfort. We are work all the time to higher our level of standard by many renovation. Hoping to see you shortly for more memories

8/10 - 좋아요

Rony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 1월에 1박 숙박함
답변 제공: Roodny JEAN 님, 2023년 4월 7일
Dear Rony,Thank you for choosing us for your stay, it delighted to you have with us. The pleasure will be our to have one more time.Cordially,

10/10 - 훌륭해요

Jacques-Mary

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
J'espère en revenir
L'endroit est tres calme. Les chambre tres propre, J'avais un petit souci avec le lit. Il fait trop de briut. 😄
2021년 12월에 2박 숙박함
답변 제공: Roodny JEAN 님, 2022년 1월 15일
Cher Jacques-Marie, Merci beaucoup d'avoir pris le temps d'examiner notre propriété. C'est toujours réconfortant d'entendre que vous aimez la propreté de votre chambre. Cependant, nous sommes désolés pour le lit, certains d'entre eux ne le font pas. En espérant que votre prochain séjour aura de meilleurs souvenirs. Salutations

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 7월에 4박 숙박함
답변 제공: Roodny JEAN 님, 2021년 8월 6일
Dear Guest, Thank you very much for taking the time to review our property. It always heartwarming to hear that your stay was please. We'll be happy to know more about you next time for improvement. Regards,

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s an old hotel with charm in the heart of downtown of Haiti
2021년 6월에 1박 숙박함
답변 제공: Roodny JEAN 님, 2021년 8월 6일
Dear Guest, Thank you very much for taking the time to review our property. It's always heartwarming to hear that you loved our local space. We would to have more information about you to serve better. We hope to see you for more and memorable memories. Regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
That was exceptional I really appreciate this moment I spent over there. These people are very nice and hard working I would recommend someone else to go there.
2021년 4월에 2박 숙박함
답변 제공: Roodny JEAN 님, 2021년 5월 25일
Dear Guest, Thank you for taking the time to review our service and we are happy to hear your stay was pleased. We do all best to make all our guest feel comfortable and safe in our place. Hoping to see you one more, we wish a warm welcome already. Regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 4월에 3박 숙박함
답변 제공: Roodny JEAN 님, 2021년 5월 25일
Dear Guest, Thank you for your comment, we hope to see for brtter memories. Regards,

8/10 - 좋아요

Kristina

좋아요: 청결 상태, 직원 및 서비스
2021년 1월에 1박 숙박함
답변 제공: Reservation Team 님, 2021년 1월 9일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Food was good and well prepared. Staff provided good service. Room AC was loud, not wirking properly and needs to be upgraded
2021년 1월에 2박 숙박함
답변 제공: Reservation Team 님, 2021년 1월 5일
Thank you for feedback! We are delight that you enjoy your stay and I will make sure to pass along the good word to the kitchen. We will work on AC issue with our Maintenance Team and hope to be able to meet your expectations on your next visit. See you soon.

8/10 - 좋아요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Pretty good all things considered
It’s not a bad place by any means and the courtyard is lovely. Right outside the hotel is sketchy at best. Some blemishes but still decent overall.
2020년 12월에 1박 숙박함
답변 제공: Reservation Team 님, 2021년 1월 5일
Dear James, Thank you very much for taking the time to review of our property and to share about your experience with us. We are delighted that you had a pleasant stay and hope you had a great trip back home. We look forward to hosting you again soon.

10/10 - 훌륭해요

FELIX JUNIOR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 12월에 1박 숙박함
답변 제공: Reservations Team 님, 2020년 12월 28일
Thank you for review of our property! We are delighted that you had a great stay. It will be a pleasure to host you again soon.

8/10 - 좋아요

Alet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Diamond in the mod
Le Plaza is like a peaceful environment in the middle of the noise
2020년 12월에 2박 숙박함
답변 제공: Reservations Team 님, 2020년 12월 21일
Thank you for your kind comments! We are so pleased that you felt comfortable with us. We look forward to hosting you again soon. Regards

8/10 - 좋아요

NATANAEL

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 1박 숙박함
답변 제공: Reservations Team 님, 2020년 12월 21일
Thank you!

8/10 - 좋아요

James

좋아요: 직원 및 서비스
Not to bad
It was pretty good. Hot water which was nice. Meals were good and staff friendly. Place more a 2 star in terms of room condition but not bad...sketchy neighborhood though.
2020년 12월에 1박 숙박함
답변 제공: Reservation team 님, 2020년 12월 14일
Dear Mr. JAMES, Thank you for taking the time to review our property, we are pleased to know your stay was good with and our staff did a great job with you. We work hard to do our best for all our guests comfort. However, we apologize for the the neighborhood situation. Ho[ping to see you again, we'll be happy to have you for more and memorable memories. Cordially,

8/10 - 좋아요

Josh

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice ambience, nice staff
2020년 11월에 3박 숙박함
답변 제공: Roodny JEAN 님, 2020년 11월 26일
Dear JOSH, Thank you for taking the time to review our service, the atmosphere and the way you was treated by our staff. We are happy you was pleased. We'll be happy to have one more time for better memories. Cordially,

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 3박 숙박함
답변 제공: Reservation team 님, 2020년 9월 22일
Dear Client, Thank you for choosing us for your stay, it was a pleasure having you here. We hope to see again for better memories Regards,

8/10 - 좋아요

실제 이용하신 고객

2020년 9월에 2박 숙박함
답변 제공: Reservation team 님, 2020년 9월 22일
Dear Client, Thank you for choosing us for your stay, it was a pleasure having you here. We hope to see again for better memories Regards,

10/10 - 훌륭해요

Guideline

2020년 8월에 1박 숙박함
답변 제공: Reservations Team 님, 2020년 9월 10일
Thank you for your feedback! Its was a pleasure to serve you. We hope to have you again soon

10/10 - 훌륭해요

Carline

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property excellent location. Staff is very helpful
2020년 8월에 1박 숙박함
답변 제공: Reservation Team 님, 2020년 8월 26일
Dear Carline, Thank you for taking the time to review of our property! We are very happy that your stay was enjoyable and our location suits you. We look forward to seeing you again soon. Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The food was excellent and the service was amazing
2020년 8월에 2박 숙박함
답변 제공: Reservation team 님, 2020년 8월 19일
Dear Guest, Thank you for taking the time to review our service and we are happy to hear that our cook was pleased. We'll be happy to have you for new memories. Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The people were very nice and polite. The rooms were very comfortable and clean.
2020년 7월에 1박 숙박함
답변 제공: Reservation team 님, 2020년 8월 1일
Dear Guest, Thank you for taking to review our service, we appreciated your presence among us and know your stay was good. We are pleased our staff treated you well as we trained them to do it and you loved your room. We hope to see again for a new memories. Regards,

6/10 - 괜찮아요

Pedro 님, Miami

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was overpriced for what it offered. No hot water one of the days. It is old and needs renovation. The front desk ladies were kind and gave great service, but the service in their restaurant was awful.
2020년 3월에 2박 숙박함
답변 제공: Reservation team 님, 2020년 3월 17일
Dear Mr. PEDRO, Thank you very much for taking the time to review our property. It's always heartwarming to hear that the service at the desk was pleased. We are happy they treated like we trained them for that. However we are sorry for the restaurant service and the hot water, they are not should be happened. We'll send a note for follow up and we hope to have you have you with us for better memories. Cordially,

10/10 - 훌륭해요

Max 님, Boston Massachusetts

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was very convenience for me .and not too far from the airport
2020년 3월에 2박 숙박함
답변 제공: Roodny JEAN 님, 2020년 3월 9일
Dear Mr. MAX, thank you for taking the time to review our service, we are very happy your stay was pleased and our location was good for you. We hope to see you shortly for better memories. Regards,

8/10 - 좋아요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An pleasant oasis in the heart of the city
An oasis amidst the chaos. The city of Port-au-Prince is a bit chaotic, and can be overwhelming at times. So it's not to escape to Le Plaza hotel which is right in the heart of the city, but somehow as soon as you step through the doors the vibe completely changes as you leave the intense chaos behind and enter a chill and relaxing oasis. All the street noise disappears and you are surrounded by lush greenery and silence. The only complaint I can think of is that if you've never been there before, and are arriving on your own (i.e. no airport pickup) it's not entirely clear where the entrance is. Neither the walk-in entrance nor the car parking lot. The signage could be much more clear. At first I almost panicked and thought the place had been shut down entirely. There is a giant colorful mural that says "Le Plaza" on one of the walls surrounding the hotel, but the entry doorway is not clearly labeled. The breakfast was ok, but could get a bit boring after a couple of days. But you're in Haiti so the supplies/resources to make an amazing breakfast aren't readily available, so appreciate what you can get.
2020년 2월에 3박 숙박함
답변 제공: Reservations Team 님, 2020년 2월 26일
Dear Jason, Thank you for taking the time to review our property and give us feedback. We appreciate your comments and take into account your suggestions. We are constantly working to improve our service to ensure that we meet the expectations of our guest. Thank you again for being our guest at Le Plaza and we hope that you will be staying with us again soon.

10/10 - 훌륭해요

Alexis 님, Lafayette

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is clean and quiet. The staff is helpful and friendly. Overall this is the best place to stay in Port Au Prince!
2020년 1월에 4박 숙박함
답변 제공: Reservation team 님, 2020년 2월 3일
Dear ALEXIS, Thank you very much for taking the time to review our property. It's always pleased to hear that you love the warm and cleanness of our place and our staff was kind and treated you well as we trained them for that. We'll be happy to have soon for more memories. Regards,

10/10 - 훌륭해요

Brenda 님, Oakland

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is like a sanctuary in the midst of the busy city. It's quiet and beautiful.
2020년 1월에 3박 숙박함
답변 제공: Reservation team 님, 2020년 2월 3일
Dear Mrs. BRENDA, Thank you very much for taking the time to review our property. It's always pleased to have you with us, we work to make like it seems for all our guests comfort, like you. We are honored to have you each time you came here. We look already forward for your next coming stay. Warm regards,

8/10 - 좋아요

Carla A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 2박 숙박함
답변 제공: Reservations Team 님, 2020년 1월 25일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Iveline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome time
Check in was fast and the receptionist was very accommodating. The entrance is beautiful and the whole place is well taken care of. The only bad is the bathrooms need updating. Time to remodel these moldy bathrooms. Breakfast was remarkable and the servers were awesome (celiriny and rony) the afternoon buffet was pricey but a great selection I enjoyed my stay. The staff is really nice. Will def be back
2019년 12월에 2박 숙박함
답변 제공: Roodny JEAN 님, 2023년 4월 7일
Dear Iveline,Thank you for staying with us and your comment, it help us to improve our service for our guest comfort like you.We take note for for you recommadation and we'll take action soon.Regards,

8/10 - 좋아요

Margaret

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel for Port Au Prince. Staff was friendly and attentive. Pool was in a nice garden setting. Air conditioner was a bit loud but cooled well. WiFi worked well in first floor rooms. Had a bit of trouble getting my door key card to work but staff took care of it promptly. Room was quiet and clean.
2019년 8월에 1박 숙박함
답변 제공: Management 님, 2019년 9월 3일
Dear Margaret, Thank you very much for taking the time to review our property. We are glad you enjoyed your stay and we will make sure to work on improving the AC system for a better experience. We look forward to seeing you back soon in Haiti. Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 8월에 1박 숙박함
답변 제공: Roodny JEAN 님, 2019년 10월 4일
Dear Client, Thank you very much for taking the time to review our property. It's always a pleasure to hear that your stay was pleased. We'll be happy to have you next time for better souvenirs. Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 7월에 2박 숙박함
답변 제공: Daphnée 님, 2019년 8월 1일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The pool was excellent - the Plaza's best feature. Very nice to have my breakfast eggs cooked to order too. To improve? The air conditioning unit in my room (108B) was VERY noisy. I couldn't watch TV & use the A.C. at the same time! Impossible to sleep with the A.C. turned on too. Also, there was a very odd, large rust stain around the bathtub drain that was VERY un-sightly. The shower itself was great ie. hot water & very good pressure. Hard to beat the Plaza's location but boy or boy does the front of the hotel building outside need to be improved! It's dreadful! You can't even tell it's a hotel!
2019년 7월에 3박 숙박함
답변 제공: Béatrice 님, 2019년 7월 23일
Hello, Thank you for your comment, we apologize for any inconvenience you have had during your stay. we promise you to improve everything to satisfy you next time. Once again thank you

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 1박 숙박함
답변 제공: Roodny JEAN 님, 2023년 4월 7일
Dear guest,Thank you for your comment and we hope to see you soon for more memories.Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service is excellent. Everyone is ready and willing to help.
2019년 6월에 7박 숙박함
답변 제공: Roodny JEAN 님, 2019년 7월 8일
Dear Client, Thank you very much for taking the time to review our property. It's always heartwarming to hear that our varieties pleased you as expected. We'll try to keep the service at the same level for your comfort. Regards,