We opted for a family room with a pull-out sofa bed, but the mattress was incredibly uncomfortable. My two 10-year-old girls couldn't sleep well, even with extra duvets provided by the hotel reception. During our 3-night stay, our rooms were changed for the second and third nights, which improved the situation slightly, but I still wouldn't recommend these pull-out sofa beds. The staff was generally helpful, but if you're considering using the sofa bed, I'd advise against it.