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아일랜드 호텔 여행 후기

3 out of 5
아일랜드 호텔
5 Beach Road, Isipingo Beach, KwaZulu-Natal

이용 후기

6.4
평점 10 - 훌륭해요. 37개 이용 후기 중 6개" "
평점 8 - 좋아요. 37개 이용 후기 중 10개" "
평점 6 - 괜찮아요. 37개 이용 후기 중 11개" "
평점 4 - 별로예요. 37개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 37개 이용 후기 중 4개" "

7.0/10

청결 상태

6.0/10

직원 및 서비스

6.4/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

8/10 - 좋아요

Dineo

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Sanele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함

2/10 - 너무 별로예요

Elaine

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very bad
I booked before arriving at the hotel. When I got there, they told me my booking hasn't come through but the money credited into my account, till today I have not receive my money back, I had to pay again at the hotel because it was already late,
2022년 12월에 1박 숙박함

4/10 - 별로예요

Celia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very poor
The reception was of no help in checking our booking. Ignored us and it was xtremely frustrating yet the booking was Co firmed but she didn't check with the lodge of our names are in the list rather said she can't help if she dotn get an email from hotel. Com. No towels was given at the lodge. When I got to. The lodge to Chek my booking the male guy didn't even ask for my name saying he can't help etc until about 10.minute later he asked what's your name then said there's your name on the list. Breakfast was a disaster. The tea came after the food and you don't have a choice in the breakfast it what they give you. Spicy chilli sausages is not everyones delight. The staff and professional lacked I wouldn't go bacs k to stay there
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Nkosi

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Sahana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room for improvement
The stay was really pleasant. But a few things the hotel can work on such as the aircorn in the room not working. The wifi only works if you are at reception not in the room as advertised, and the tv only plays 4 channels 1 2 e and Supersport.
2022년 12월에 1박 숙박함

4/10 - 별로예요

Bharathi

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Unsatisfactory
The room allocate had an odour . We asked to be moved. The Wifi was not accessible i n the room . The breakfast area was lacked any ambiance. Sugar was served in a disposable cup. The room had 1 teabag and no teaspoons.
2022년 12월에 1박 숙박함

4/10 - 별로예요

Ives

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Sahana

2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Lindokuhle

2022년 5월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The lodge rooms are old. Needs to be refurbished. Smells stale as you enter the rooms. Old carpets on stairs. Place is noisy for family outing.
2021년 12월에 2박 숙박함

2/10 - 너무 별로예요

Lindile

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I appeal to hotels.com to refund me
Island hotel management is not honest when I was offered something totally different from what is advertised for customer attraction. Secondly I booked 2 x rooms with a double bed, guess what! I was offered 2 x single beds in each room with dirty linens and bad smell. As a result I spent one night instead of two. In other words I was robbed my pleasure. Island hotel doesn't meet the standards that is appearing to be. This is discrediting hotels.com which is doing a marketing business for this hotel. I ask myself how many people that passes through this experience day by day. Hotels.com must act now to condemn this because it is tarnishing the name of hotels.com. this is not good for a hospitality business.
2021년 9월에 2박 숙박함

4/10 - 별로예요

Mamokgethi

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
This aint a hotel but a hostel
This hotel is basic and the service at breakfast is disastrous. If you treat it like a hostel that doesn't serve any meals then you will be fine. We had to wait for more than an hour for breakfast. The sad thing is that they have no respect for people, so they dont even tell you what is going on so that you can understand. They just continue as if everything is normal. Completely unacceptable!
2019년 12월에 2박 숙박함

10/10 - 훌륭해요

Yasin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Please bring more halaal meals corner that will make business more interesting
2019년 8월에 1박 숙박함

8/10 - 좋아요

Simba

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Simba Mhonde’ Stay at Island Hotel
I had an awesome experience at the hotel, friendly staff, secure, neat bedding and toilet. They need to improve on WiFi connectivity to extend to the rooms. I do not hesitate to recommend other prospective guests .
2018년 12월에 6박 숙박함
답변 제공: Dion 님, 2019년 1월 18일
Good day ,Thank you for the feedback we will definitely look into this.Thank you once again for referrals.

6/10 - 괜찮아요

Thabile

별로예요: 직원 및 서비스, 객실의 편안함
2018년 6월에 1박 숙박함
답변 제공: Dion 님, 2018년 7월 6일
Good day and thank you for your feedback its through guest like you that we can better and excel in our service to you

2/10 - 너무 별로예요

Dessie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NO NO FOR ISLAND HOTEL
a definite No No. would actually like a refund. extremely unpleasant stay...noise levels extremely high from 5am. cleanliness poor
2017년 11월에 1박 숙박함

8/10 - 좋아요

Nripendra

좋아요: 직원 및 서비스
2017년 10월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 객실의 편안함
average
The hotel could not find our booking. Even though it was already paid for and we were told we're lucky they have one room left. The bed was to twin beds put together to make one which kept separating. The room had a tv and aircon but no remotes. Only two small towels were provided no hand towels. The shower had such a small shower head. The room was clean and safe as we forgot our key outside the room the whole night. The food was amazing. If your looking for indian food in that area its the best we went back for lunch as well.
2017년 6월에 1박 숙박함

6/10 - 괜찮아요

nomthandazo

별로예요: 청결 상태, 객실의 편안함
The bed was old and uncomfortable,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
safe and neat
I had a great time , one thing needed is fridge in the rooms to keep water and our drinks cold OR there must be a fridge in the waiting area /ironing room to accommodate all of us.

6/10 - 괜찮아요

Lindiwe

별로예요: 객실의 편안함
i'm not happy with my stay at island hotel
Pls next time when advertising something make sure that u have visitted the place and be specific whether is a hotel or lodge.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Affordable
Ok, but the quality of the bedding was not good and no variation in breakfast provided

6/10 - 괜찮아요

M.

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Personnel very friendly and helpful, right from reception, security, the bar and at breakfast. Service at breakfast very slow as there was not enough personnel for the large number of guests. Nice quiet place.

8/10 - 좋아요

edwin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good.

8/10 - 좋아요

Madoda

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is ok
The room was ok but the restaurant was bad. Both food and service was poor at the restaurant.

10/10 - 훌륭해요

Tessia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Theodorah

좋아요: 청결 상태
lovely food
The booking did not differentiate between the hotel Zatu & the lodge..only to hear on check in time that we are booked at the lodge. Air conditioner was not working,only one SABC channel was playing

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It is clean but not convinient for exploring place
Based on my traveling experience it didn't match my expectations ,

6/10 - 괜찮아요

Kanyi

별로예요: 객실의 편안함
Average hotel
It was okay. Disappointed with the breakfast. The wifi is slow and only available in select areas of the facility. Can do better

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스

8/10 - 좋아요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
setting and clean environment around with monkeys
The stay was fine and relaxing however you can work on your breakfast and tiles in the room

6/10 - 괜찮아요

Lebogang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean Hotel
It was great and we enjoyed the stay

8/10 - 좋아요

Rainier 님, Pretoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cheap and good...
The hotel serves a great curry and, at the price, is a bargain stay.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 객실의 편안함
I have stayed in cheaper hotels before that offered a far superior service than this hotel.

4/10 - 별로예요

susan 님, port alfred

좋아요: 청결 상태
별로예요: 객실의 편안함
Did not fit Hotels.com description
Hotel not what advertised. Approach was through a major industrial area and on arrival felt deserted. No reception. Only positive it was clean. Staff willing but untrained. Bed two singles pushed together with double bed under sheet that didnt hold the two mattresses together. Two singles make a king yet all linen was for a double. Room requisites def not 3 star.Bath towels had parts that were stiff and very small. Breakfast level 1 star.

8/10 - 좋아요

Lereen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함