We booked a room with a king bed and pull out couch for our 2 kids. However, it was not a pull out couch… it was a love seat with a single mattress. We were not able to fit so we requested a roll out bed as there were no other rooms available. It was a folded up mattress that had stains all over it. We ended up leaving and going to another place to stay the night. Also, the staff was not very understanding of the situation stating “we gave you the room you booked”. Well yes, but it wasn’t what was advertised…4 people could not stay in that room.