야외 수영장, 일광욕 의자

글래드스톤 센트럴 플라자 여행 후기

4.5 out of 5
글래드스톤 센트럴 플라자
52 Oaka Lane, Gladstone, QLD

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 270개 이용 후기 중 155개" "
평점 8 - 좋아요. 270개 이용 후기 중 73개" "
평점 6 - 괜찮아요. 270개 이용 후기 중 24개" "
평점 4 - 별로예요. 270개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 270개 이용 후기 중 4개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Sarah

가족 여행
별로예요: 숙박 시설 상태 및 시설
The property was not well stocked. We had no dish cloth or any way to wash dishes or clean kitchen. No oven mitts, had to use a bathroom towel. The desk lamp was broken and sagging down. The patio had obviously not been cleaned and had a thick layer of soot on all the patio furniture. Hot tub was cold. Not great value for price unfortunately.
2024년 3월에 1박 숙박함
답변 제공: Peter B 님, 2024년 3월 25일
Dear Sarah,Thank you for sharing your feedback regarding your recent stay. We apologise for the inconveniences you encountered during your visit. Your comments regarding the lack of amenities and cleanliness have been noted, and we will address these issues with our team to ensure they are promptly resolved. We appreciate your insights as they help us to improve our services for future guests. We hope to have the opportunity to better serve you in the future.Kind regards,Guest ServicesGladstone Central Plaza

4/10 - 별로예요

Duncan

2023년 11월에 10박 숙박함
답변 제공: Peter B 님, 2024년 1월 1일
Dear Duncan,Thank you for taking the time to share your feedback regarding your recent stay. We apologise for any inconvenience you may have experiencedWe take all guest feedback seriously, and we appreciate your input. If you could provide us with more details about your stay and the specific issues you encountered, it would help us improve and address any concerns you may have.We hope to have the opportunity to welcome you back in the future and provide you with a better experience. We hope that you had a wonderful Christmas and we wish you a Happy New Year ahead. Kind Regards,Guest ServicesGladstone Central Plaza

10/10 - 훌륭해요

peter

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Property was in a great location to the main street and restaurants etc. Booking was easy online with Wot-if and check in was very professional. Unit was the two bedroom style and very clean and tidy. :}
2023년 10월에 2박 숙박함
답변 제공: PeterB 님, 2023년 10월 30일
Dear Peter,Thank you for choosing to stay with us at Gladstone Central Plaza. We appreciate your 5-star review and that you found the property in a great location near the main street and restaurants. We're glad that your booking process was easy and that check-in was professional. Your feedback about the two-bedroom unit being clean and tidy is much appreciated. Travel safely to your next destination, and we look forward to the possibility of welcoming you back.Kind regards,Guest ServicesGladstone Central Plaza

8/10 - 좋아요

Mehdi

2023년 10월에 3박 숙박함
답변 제공: PeterB 님, 2023년 10월 9일
Dear Mehdi,Thank you for choosing to stay with us at Gladstone Central Plaza. We are happy that you had a good time and enjoyed our hotel facilities, our convenient location and that you found our staff friendly & helpful.We appreciate your positive feedback and your rating. We hope to see you again soon and offer you another great experience.Kind regards,Guest ServicesGladstone Central Plaza

10/10 - 훌륭해요

Alia

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a fantastic large apartment. Better than expected.
2023년 8월에 1박 숙박함
답변 제공: PeterB 님, 2023년 9월 4일
Dear Alia,Thank you for your fantastic review and your five-star rating. We are thrilled that you were impressed by our large apartment. We hope you had a wonderful time in Gladstone and we look forward to when we can see you again.Kind regards,Guest ServicesGladstone Central Plaza

2/10 - 너무 별로예요

Timothy

2023년 8월에 7박 숙박함
답변 제공: PeterB 님, 2023년 8월 28일
Dear Timothy,We are sorry to hear that you had a bad experience with us. We would like to know more about what went wrong during your stay. Please contact us at our property email let us know how we can improve our service and facilities.Please have a safe and enjoyable trip to your next destination.Kind regards,Guest ServicesGladstone Central Plaza

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: PeterB 님, 2023년 8월 21일
Dear Sharon,Thank you for taking the time to share your experience with us. We are glad to hear that you enjoyed your stay at our hotel.We look forward to welcoming you back soon!Kind regards, Guest Services Gladstone Central Plaza

10/10 - 훌륭해요

Brian

2023년 7월에 1박 숙박함
답변 제공: PeterB 님, 2023년 8월 4일
Dear Brian,Thank you for your 10 out of 10 review of Gladstone Central Plaza. We are overjoyed that you had a perfect stay with us, your wonderful feedback is very appreciated and encouraging for our team.We hope to see you again soon Thank you for choosing us as your accommodation in Gladstone.Kind regards,Guest ServicesGladstone Central Plaza

2/10 - 너무 별로예요

Lisa

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
So disappointed with our stay here. We arrived on a Sunday and the front desk was closed. We called to get access to the lock box to get our cards. The unit was large which was the only good thing about it. First of all, it smelled horribly. It was SO bad we had to open all window. Secondly, the place was not clean. There was gunk on the kitchen appliances, the bin in the toilet was rusted and mouldy, carpets were soiled in some areas and the window coverings had splashes of something (god knows what) all over them. We immediately called down to the office and was left on hold for almost 10 minutes (even though they answered right away when we first arrived). We tried again with no luck. I sent them an email letting them know we were not happy with our room and we’re hoping to get a different suit, but received no reply. Because we were just passing through and just needed a place to sleep for the night we toughed it out. I would definitely NOT recommend this place. The smell lingered in our luggage for days. Quite disgusting. For the price we paid, we definitely felt ripped off. Honestly, the worst accommodations I’ve ever stayed at. No exaggeration. I would NOT recommend this place to my worst enemy.
2023년 7월에 1박 숙박함
답변 제공: PeterB 님, 2023년 7월 21일
Dear Lisa,We apologise for the inconvenience and discomfort you experienced during your stay. We take cleanliness and hygiene very seriously, and we will investigate what went wrong with our team. We also apologise for the lack of communication and assistance from our front desk Please note we only man the front desk 8am - 8pm and after hours can be a little difficult to get hold of someone. However, we will endeavour to improve our customer service and responsiveness. We value your feedback and we hope you will give us another chance to make it up to you in the future.Kind regardsGuest ServicesGladstone Central Plaza

10/10 - 훌륭해요

Lisa

2023년 5월에 1박 숙박함
답변 제공: PeterB 님, 2023년 6월 20일
Dear Lisa,We are thrilled by your wonderful review and your perfect rating. We can't wait to have you back with us soon.Kind regards,Guest ServicesGladstone Central Plaza

2/10 - 너무 별로예요

Jess

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: PeterB 님, 2023년 5월 22일
Dear Jess,Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your time and value your opinion.We apologise for any inconveniences you may have experienced during your stay. If you have any comments or suggestions, please feel free to reach out to us. We would welcome the opportunity to make it right.Kind regards,Guest ServicesGladstone Central Plaza

8/10 - 좋아요

Lee

2023년 3월에 2박 숙박함
답변 제공: PeterB 님, 2023년 3월 26일
Dear Lee,Thank you for taking the time to review your recent stay. We appreciate your positive feedback and are glad to see that you had a good experience with us. Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Kind Regards,Guest ServicesGladstone Central Plaza

10/10 - 훌륭해요

Cassandra

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Good quality unit, quiet and well maintained
2023년 2월에 1박 숙박함
답변 제공: PeterB 님, 2023년 2월 6일
Hi Cassandra Thanks for your review! Our team works hard to ensure all our units are of high quality and well-maintained for a comfortable and enjoyable stay. We're glad you appreciated the quiet and peaceful atmosphere. Please come and visit us again soonKind Regards,Guest ServicesCentral Apartment Group.

8/10 - 좋아요

cole

답변 제공: PeterB 님, 2023년 3월 10일
Dear Cole,Thank you for choosing us. We hope that you had a comfortable and enjoyable stay.If there is anything we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back in the future.Kind Regards,Guest ServicesGladstone Downtown Central Apartment Hotel

6/10 - 괜찮아요

Hayden

가족 여행
좋아요: 편의 시설/서비스
Generally good but requires maintenance. Entry door had electronic key removed and required manual key. Balcony door had no latch - would have been an issue with younger children. Bathroom door did not latch or lock had to place luggage behind door so that our teenage daughters had some privacy.
답변 제공: PeterB 님, 2023년 1월 18일
Hi HaydenThank you for your review and for staying with usWe do appreciate all your comments and feedback and will work toward making improvements as required, to ensure all our guests are well-catered for. We wish you safe travels and a wonderful 2023Kind RegardsGuest ServicesCentral Apartment Group

10/10 - 훌륭해요

Len

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is located within walking distance to the CBD of Gladstone, Dining is within the CBD. Property was clean and presentable
2022년 10월에 1박 숙박함

8/10 - 좋아요

Kathleen

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Was lovely, well equipped room.. Staff were very helpful
2022년 9월에 2박 숙박함
답변 제공: PeterB 님, 2022년 10월 6일
Hi KathleenThank you for your great reviewWe are pleased you were happy and hope to see you back again soonKind Regards Customer ServiceCentral Apartment Group

4/10 - 별로예요

Rodney

2022년 9월에 1박 숙박함
답변 제공: PeterB 님, 2022년 9월 27일
Hi Rodneywe are sorry your stay was not as you expected and rest assured are working always to improve our facilities We hope you've had a comfortable trip home and look forward to seeing you again!Kind Regards Central Apartment GroupGuest Services

10/10 - 훌륭해요

Scott

출장 여행
좋아요: 청결 상태, 객실의 편안함
2022년 9월에 2박 숙박함
답변 제공: PeterB 님, 2022년 9월 12일
Hi ScottSo pleased to see your 10/10 review!We do try hard to make sure everything is just perfect for our guests So thank you again and we look forward to your return visit someday soon.Kind Regards Central Apartment Group

8/10 - 좋아요

Jessica

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great for our short stay! Had everything we needed. We checked in after hours and the instructions were clear. Thank you
2022년 7월에 2박 숙박함
답변 제공: Ash 님, 2022년 7월 19일
Thank you for your review, we hope you enjoyed your stay. Reservations Team

10/10 - 훌륭해요

Craig

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
modern rooms and everything close by
2022년 6월에 2박 숙박함
답변 제공: Ben 님, 2022년 6월 24일
Hi Craig, Thank you for your excellent review of Gladstone Central Plaza. We are proud to see that the location was excellent. We wish you all the best and look forward to seeing you again soon!

10/10 - 훌륭해요

Helen

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 1박 숙박함

6/10 - 괜찮아요

Hamish

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I understand it was a public holiday but some personal engagement would have been nice. $500 for two nights and we didn’t see or speak to anyone from the property. That said, the apartment itself was faultless, very clean and comfortable. We will come back and recommend.
2022년 4월에 2박 숙박함
답변 제공: Ben 님, 2022년 5월 31일
Hi Hamish, Thank you for your review of Gladstone Central Plaza. We appreciate your comments regarding the housekeeping and customer service. We wish you all the best and safe travels.

10/10 - 훌륭해요

Bryan 님, Cold Spring Harbor

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great clean place and plenty of room for 6
2022년 3월에 1박 숙박함

8/10 - 좋아요

Rob

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Could do with a few updates like the Bins and toilet brushes were rusting and the showers need to be cleaned in the bases properly. Bottle open for the kitchen and fill the ice tray when doing the room service. Additional pilow for the main bed as well would have been better than the one.
2022년 3월에 1박 숙박함

10/10 - 훌륭해요

Dimity

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 2월에 2박 숙박함

10/10 - 훌륭해요

Pamela

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Family of Four staying for only one night. 2 Bed apartment was ideal and staff at reception were really helpful with advice for eating dinner. They even offered to drive us to the closest supermarket. Recommended
2022년 1월에 1박 숙박함
답변 제공: Wendy 님, 2022년 1월 15일
Thank you for taking the time to post this review. We look forward to seeing you again some time

8/10 - 좋아요

Uday

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Neat and clean
2022년 1월에 2박 숙박함
답변 제공: Wendy 님, 2022년 1월 15일
Thank you

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very convenient, spacious and comfortable
2022년 1월에 1박 숙박함
답변 제공: Wendy 님, 2022년 1월 15일
Thank you

6/10 - 괜찮아요

Paul

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
A very well located property close to the CBD and East Shores precinct that was good for a family holiday.
2021년 12월에 4박 숙박함
답변 제공: Wendy 님, 2022년 1월 15일
Thank you - we agree. We are well situated and have lovely facilities clo9se at hand

10/10 - 훌륭해요

Phoebe

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The managers are more than helpful. Due to unpredictable weather we had to change the dates twice, we are very lucky to have find a place that agree to accommodate us. Thank you.
2021년 12월에 2박 숙박함
답변 제공: Wendy 님, 2022년 1월 15일
Thank you for your review. We hope you can visit us again soon

10/10 - 훌륭해요

Chao Hung S

2021년 12월에 2박 숙박함
답변 제공: Wendy 님, 2022년 1월 1일
We are pleased that you enjoyed your short stay with us and look forward to your next visit.

6/10 - 괜찮아요

allan

2021년 12월에 6박 숙박함
답변 제공: Alik 님, 2021년 12월 30일
Thank you

4/10 - 별로예요

Peta

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
After check in we went to our room when we walked in the stench made us walk out again and complain,long story short the rubbish bin had not been emptied in 16 days.Moved to another room but was very unclean and dirty.
2021년 12월에 1박 숙박함
답변 제공: Alik 님, 2021년 12월 30일
We apologise for the bin and we are happy we could upgrade you

4/10 - 별로예요

Linda

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The layout of the apartment was spacious and the location was central to the main Street. The apartment was dirty and covered in dust on every surface. It was in need of a proper clean. The skirting boards were covered in dust, the dishwasher, washing machine and dryer all had ingrained dirt.The carpets were very old and stained. We had to ask for someone to come and vacuum the carpet and floors as it looked like they hadn’t been cleaned prior to our arrival. The light in the kitchen didn’t work but was fixed promptly once we let reception know. The walls were all marked and in need of a paint job. The fans were covered in dust. The bathrooms both had dust stains on the floor. The furniture had seen better days. All in all the apartment definitely needs some TLC. The pool was green and unusable. The carpets in the hallways were stained and dirty. When we arrived we were given a room and when we opened the door we were both shocked as it had not been cleaned and there was dirty linen on the floor and the apartment had not been cleaned. We went back to reception and were offered another room. I will say the man at the front desk was very accomodating and helpful. The motel is let down in its current state by bad house cleaning and is in desperate need of a revamp.
2021년 11월에 2박 숙박함
답변 제공: Alik 님, 2021년 12월 9일
Thank you for your review. If you had asked our front desk manager would have upgraded you

6/10 - 괜찮아요

Andrew

Central to city and amenities
2021년 11월에 3박 숙박함
답변 제공: Alik 님, 2021년 12월 9일
Thank you

8/10 - 좋아요

Dion L

2021년 11월에 2박 숙박함
답변 제공: Alik 님, 2021년 12월 9일
Thank you

10/10 - 훌륭해요

Steven

출장 여행
좋아요: 청결 상태, 객실의 편안함
Gladstone Central Plaza review
Great place to stay very clean & comfortable & good location.
2021년 10월에 2박 숙박함
답변 제공: Wendy 님, 2021년 10월 26일
We're glad you enjoyed your stay, Steven and hope to see you again soon Kind regards GCP

8/10 - 좋아요

Janiene

2021년 10월에 2박 숙박함
답변 제공: Wendy 님, 2021년 10월 26일
Thanks Janiene We hope you can stay with us again soon Kind regards, GCP

8/10 - 좋아요

Michael

2021년 10월에 1박 숙박함
답변 제공: Reception 님, 2021년 10월 24일
Thank you for staying with us at GCP, Michael. We hope to see you again in the future.

4/10 - 별로예요

Nick

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very disappointing!!! Compared to the photos on Lastminute.com the place is so old the carpet had stains everywhere there was peanut shells on the floor and under the lounge. Going off the photos when we booked we there was a nice view off the balcony, our view was of the driveway and we looked directly into the house next door so we had to keep the curtains closed so they couldn’t just sit there and watch what we were doing.we actually decided after being there for about 30minutes that we would just stay one night and keep driving. We asked the lady on the counter if there was any chance of a refund but she said it’s out of her hands as it’s through Expedia which I guess is fine we should have just booked one night. Over all very disappointing would never stay again or tell anyone to stay there.
2021년 10월에 2박 숙박함
답변 제공: Reception 님, 2021년 10월 21일
Thanks for the feedback Nick. We will take up the cleaning issues with housekeeping. We do try to put bookings in higher apartments for the view but as we were heavily booked, your booking which was booked on the day of your arrival, was put in to the only apartment available on the day which was on the lower floor. The view unfortunately we would not be able to change. Our building will be painted and new carpets in the coming months. We're sorry for the inconvenience caused to you on your journey. Kind regards GCP

10/10 - 훌륭해요

Jane

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in after hours, fantastic location, great rooms
2021년 10월에 2박 숙박함
답변 제공: Wendy 님, 2021년 10월 20일
Thank you for the review. We're pleased that you enjoyed your stay with us. Regards Gladstone Central Plaza

6/10 - 괜찮아요

Jennifer

2021년 10월에 2박 숙박함
답변 제공: Wendy 님, 2021년 10월 9일
Thank you Jennifer

10/10 - 훌륭해요

Benjamin

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to the property (as we were arriving late Sunday afternoon). Easy check out. Great location, easy walk down to the harbour.
2021년 9월에 1박 숙박함
답변 제공: Wendy 님, 2021년 10월 9일
Thanks Benjamin We are very centrally located with lovely parks, cafes, restaurants in walking distance. We're please that you enjoyed your stay and look forward to seeing you again some time soon.

10/10 - 훌륭해요

Christine

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: Wendy 님, 2021년 10월 9일
Thank you for your feedback Christine

4/10 - 별로예요

Rebecca

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
When we arrived in our room, it felt like I was getting bitten, I then at times could see little bugs flying around. That night we could feel bites and the next morning we were covered in bites. The other issue that we had was that our bed sheets smelled like deep heat, I am hoping that there were clean sheets on our bed. Wr stayed in room 610 under the reservation Rebecca Powell Thank you Bec
2021년 9월에 1박 숙박함
답변 제공: Wendy 님, 2021년 10월 9일
Hello again Rebecca As discussed on the phone, the housekeepers did find a used tube of deep heat when they cleaned the apartment. Whilst they changed the bed linen, the deep heat may have permeated the mattress in some way. Our apologies for the discomfort in this regard but rest assured, the linen was clean. As we also discussed, I have recently moved to Gladstone from the Gold Coast and have also been bitten. We do not have screens on the windows and my understanding is that with all the sand around, midges have a field day. Again, I can only apologise for your discomfort and hope that you and your son are feeling better. Kind regards Wendy

6/10 - 괜찮아요

Neil

2021년 9월에 4박 숙박함

10/10 - 훌륭해요

Vahid

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean rooms and close and convenient location
2021년 9월에 5박 숙박함
답변 제공: Alik 님, 2021년 9월 27일
Thank you for your nice review

10/10 - 훌륭해요

Andrew

2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Brenda

2021년 9월에 4박 숙박함
답변 제공: Wendy 님, 2021년 9월 16일
Thank you Brenda. We look forward to welcoming you again at Gladstone Central Plaza