외관

더 혹스톤, 암스테르담 여행 후기

4 out of 5
더 혹스톤, 암스테르담
Herengracht 255, Amsterdam

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 1002개 이용 후기 중 783개" "
평점 8 - 좋아요. 1002개 이용 후기 중 180개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 29개" "
평점 4 - 별로예요. 1002개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 2개" "

9.8/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

EUNSUK 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치도 좋고 분위기도 좋습니다. 커널뷰의 방은 완벽하지만 일반방은 1층 펍의 음악소리가 다소 거슬리는 점이 단 하나의 불만이었습니다. 암스테르담에서 가장 핫한 호텔 중 하나이며 분위기나 위치 다 만족스럽습니다

10/10 - 훌륭해요

Timothy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The should offer valet parking. This was the only thing I did not like about the property. Parking is at a premium all over Amsterdam, and navigating the city streets as an outsider is truly challenging.
2024년 4월에 2박 숙박함
답변 제공: David Ces 님, 2024년 4월 17일
Hi Timothy,Thanks for sharing your thoughts with us. Unfortunately, as we do not have private parking, we do not offer valet service. Amsterdam is not the best city for cars, as they're making big efforts to reduce the amount of traffic, and parking spots are very limited. You can always ask for one of our bikes that you can rent for free and discover the city on your own!We hope you had a great time during your visit to the city and enjoyed your stay with us. Do not hesitate to reach out if you're back in Amsterdam!Best regards,xX - The Hox Team -

10/10 - 훌륭해요

Stephen 님, Lancaster

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 3박 숙박함
답변 제공: Mariana S. 님, 2024년 4월 15일
Hi Stephen, Thanks so much for the review! We are so happy you enjoyed your time with us at The Hox and are hope to welcome you back! Cheers,The Hox Team x

8/10 - 좋아요

Ko

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place close to a canal. (You can have a room with the canal view too) Close to all the restaurants and shops - very convenient. It may be an European thing but no curtain or door between the shower and the rest of the bathroom so my bathroom floor was covered with water at the end of my shower…
2024년 4월에 1박 숙박함
답변 제공: Michel Ford 님, 2024년 4월 13일
Hi Ko,We hope you had a safe journey back to your destination.Thank you so much for taking the time to share your feedback with us.We are happy to hear you enjoyed our heart in the city location.We are sorry to hear that the bathroom was not how you were expecting. We will take your feedback into account and make the necessary adjustments.We do hope to see you again in Amsterdam!Cheers,The Hox Team x

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Orestis 님, 2024년 4월 13일
Hi Michael,We are happy that you had an amazing experience staying with us!!!We would love to welcome you once more in the near future back to Amsterdam.Best,The Hox Team

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
To busy for a future visit.
2024년 4월에 3박 숙박함
답변 제공: Michel Ford 님, 2024년 4월 11일
Hi James,We hope you had a safe journey back to your destination.Thank you so much for taking the time to share your feedback with us.We look forward to see you again in Amsterdam!Cheers,The Hox Team x

10/10 - 훌륭해요

Jeremy

가족 여행
좋아요: 편의 시설/서비스
The Hoxton is an amazing, hip boutique hotel in the 9 Streets neighborhood of Amsterdam. Incredible staff that went out of their way to help our son celebrate his 16th birthday. Lotto’s is a wonderful restaurant as well.
2024년 4월에 1박 숙박함
답변 제공: Mariana S. 님, 2024년 4월 9일
Hi Jeremy, Thanks so much for sharing your feedback. We are so happy we could help make your son's special birthday more memorable. We are also glad to hear you enjoyed our location and restaurant. We hope to welcome you back soon.Cheers,The Hox Team x

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Michel Ford 님, 2024년 4월 6일
Hi Deborah,We hope you had a safe journey back to your destination.Thank you so much for taking the time to share your feedback with us.We are so happy we were able to make your stay memorable.We cannot wait to see you again in Amsterdam!Cheers,The Hox Team x

10/10 - 훌륭해요

Adela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing stay in the canal area. Clean despite small room
2024년 3월에 2박 숙박함
답변 제공: Mariana S. 님, 2024년 3월 29일
Hi Adela,Thanks so much for sharingy our experience. We are so happy that you enjoyed your stay with us and found our rooms clean. We hope the room despite feeling a bit small was still comfortable. If you ever want to know more about the size of each category be sure to check our website as we put the average square meters/ feet.Hope to welcome you back to Amsterdam soon Cheers,The Hox Team x

8/10 - 좋아요

Lucinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fun and central. Very friendly staff.
2024년 3월에 2박 숙박함
답변 제공: Orestis 님, 2024년 3월 25일
Hi Lucinda,We are happy that you enjoyed our hospitality in the heart of Amsterdam!!!We hope to welcome you once more for another exciting stay.Best,The Hox Team

10/10 - 훌륭해요

Joan

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a fantastic time at the Hoxton hotel… comfy room with canal view. It was a great location for Gallery and Museum scene. Nice staff!
2024년 3월에 2박 숙박함
답변 제공: Orestis 님, 2024년 3월 25일
Hi Joan,We are delighted that you had a blast staying with us in the heart of Amsterdam!More importantly we are happy that you enjoyed our team's hospitality and amazing rooms.We can't wait to welcome you once more in The Hoxton Amsterdam.Best,The Hox Team

10/10 - 훌륭해요

Guillermo 님, Saint Cloud

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very enjoyable stay all around. Definitely recommend.
2024년 3월에 6박 숙박함
답변 제공: Mariana S. 님, 2024년 3월 23일
Hi Guillermo, Thanks so much for leaving such a positive feedback! We are so happy you enjoyd your time with us.Hoping to welcome you back toAmsterdam soon.Cheers,The Hox Team x

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Mariana S. 님, 2024년 3월 23일
Hi Matthew, Thanks so much for leaving such a positive feedback! We are so happy you had a great time here with us!Hoping to welcome you back to Amsterdam soon.Cheers,The Hox Team x

8/10 - 좋아요

cagla

2024년 3월에 3박 숙박함
답변 제공: Mariana S. 님, 2024년 4월 7일
Hi Cagla, Thanks so much for sharing your feedback! We are so happy you had a great time and look forward to hopefully welcoming you back in the future.Cheers,The Hox team x

10/10 - 훌륭해요

Rezie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Good vibe and excellent staff.
2024년 3월에 2박 숙박함
답변 제공: Mariana S. 님, 2024년 3월 19일
Hi Rezie,Thanks so much for taking the time to leave your review. We are so glad you enjoyed your time at The Hox and that our staff was able to make your stay more memorable. We hope to see you back in Amsterdam!Cheers,The Hox Team x

10/10 - 훌륭해요

Emilia 님, Jakarta

2024년 3월에 2박 숙박함
답변 제공: Orestis 님, 2024년 3월 15일
Hi Emilia,We are delighted that you enjoyed your stay with us in Hoxton Amsterdam!We hope to welcome you once more in the heart of Amsterdam for another amazing experience.Best,The Hox Team

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the welcoming team at reception! They’re just amazing wonderful kids!! So lovely and kind — I’ll miss them!!
2024년 3월에 1박 숙박함
답변 제공: Orestis 님, 2024년 3월 12일
Hi Luis,We are excited that you had a blast once more staying with us.Most importantly we are happy that you enjoyed our teams hospitality!!!We can't wait to welcome you once more in the heart of Amsterdam.Best,The Hox Team

10/10 - 훌륭해요

Regina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hipp design in the lounge and the rooms, soundproof bedrooms, perfect location to visit Amsterdam without using transportation, the breakfast is a real treat with healthy options
2024년 3월에 3박 숙박함
답변 제공: Mariana S. 님, 2024년 3월 19일
Hi Regina, Thanks so much for sharing your experience with us. We are so happy you enjoyed our rooms, location and breakfast! We hope to welcome you back again soon! :) Cheers,The Hox Team x

10/10 - 훌륭해요

Luis

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing stay and the staff at the front desk there just amazing, loving and carrying wonderful people.
2024년 3월에 3박 숙박함
답변 제공: Orestis 님, 2024년 3월 6일
Hi Luis,We are delighted that you had an amazing time staying with us in the heart of Amsterdam!Furthermore we would like to thank you for the time you took to provide us with this exciting feedback.We hope to welcome you once more in the near future.Best,The Hox Team

10/10 - 훌륭해요

Donald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location. Room was large (by European standards). Very happy with the choice to stay here.
2024년 2월에 3박 숙박함
답변 제공: Mariana S. 님, 2024년 2월 29일
Hi Donald, Thanhks for sharing your experience. We are so happy you enjoyed the comfort of our rooms and hope to welcome you back soon!Cheers,The Hox Team x

10/10 - 훌륭해요

Ali

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hoxton was a lively hotel that was perfectly situated!
2024년 2월에 3박 숙박함
답변 제공: Mariana S. 님, 2024년 2월 22일
Hi Ali,Thanks so much for sharing your feedback. We are so happy you had an amazing time with us. We hope to welcome you back soon!Cheers,The Hox Team x

10/10 - 훌륭해요

Alisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Orestis 님, 2024년 2월 21일
Hi Alisa,We would like to thank you for the time you consumed to provide us with your feedback!We are happy that you had a blast staying with us, and we can't wait to welcome you once more in Hoxton Amsterdam!Best,The Hox Team

10/10 - 훌륭해요

Austin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hotel. The staff there was great and our room was above our expectations. We received an upgrade to the biggy and loved it. Will definitely stay here next time we’re in Amsterdam. The location is great, less than a 20 minute walk to anything you’d want to be at, Centraal station, red light, Anne Frank etc. highly recommend.
2024년 2월에 1박 숙박함
답변 제공: David Ces 님, 2024년 2월 13일
Hey Austin!Wow, reading your review put a big smile on our faces! It's so wonderful to hear that you had an amazing experience at our hotel. We're thrilled that our staff could make your stay even more special, and it's fantastic to know that your room exceeded your expectations. Getting upgraded to the biggy sounds like a fantastic surprise!It's great to hear that you found our location convenient for exploring Amsterdam. Being within walking distance of so many iconic spots like Centraal Station, the Red Light District, and the Anne Frank House definitely adds to the experience.Thank you so much for your recommendation!We can't wait to welcome you back for more amazing vibes whenever you find yourself in Amsterdam again. Warmest regards,xX- The Hox Team -

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great hotel in Amsterdam. Perfect location for your stay with everything you need just a short walk away. The bar & restaurant have a great relaxed atmosphere & always busy
2024년 1월에 4박 숙박함
답변 제공: Michel Ford 님, 2024년 2월 4일
Hi David,We hope you had a safe journey going back to your destination.Thank you so much for taking the time to share your feedback with us.We are so happy to hear your enjoyed our location and our restaurant's amazing atmosphere.We cannot wait to see you again in Amsterdam!Cheers,The Hox Team

10/10 - 훌륭해요

Matthew 님, erie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Mariana S. 님, 2024년 1월 30일
Hi Mathew, Thanks so much for the positive review! We are so glad you enjoyed your stay with us and hope to see you again in the future! :) Cheers,The Hox Team x

10/10 - 훌륭해요

Lindsay

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay! Highly recommend. Great location and the service was fabulous. Would stay here again for sure.
2024년 1월에 1박 숙박함
답변 제공: Orestis 님, 2024년 1월 26일
Hi Lindsay,We are delighted that you had a blast staying with us!More importantly that you enjoyed our vibrant atmosphere of our lobby and team hospitality.We do hope to welcome you soon once more in the heart of Amsterdam!Best,The Hox Team

10/10 - 훌륭해요

Alyza

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Loved my stay
2024년 1월에 3박 숙박함
답변 제공: Orestis 님, 2024년 1월 24일
Hi Alyza,We are excited to hear that you had a blast staying with us in the heart of Amsterdam!We hope to welcome you once more soon, in order to provide you with another amazing experience.Best,The Hox Team

8/10 - 좋아요

Øyvind Storli

좋아요: 청결 상태, 직원 및 서비스
Paper walls and ceiling. Lots of noise from other guests, sewer pipes, street outside etc. a part from that, very good
2024년 1월에 2박 숙박함
답변 제공: Mariana S. 님, 2024년 1월 20일
Hi Oyvind, Thank you so much for your feedback. We are glad you enjoyed your stay but do appologize for the noise during your stay. Next time please be sure to flag this with our team and we will happily help you find a solution which best meets your needs right away. We hope to welcome you back to Amsterdam. Cheers,The Hox Team x

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel! Friendliest hotel staff I’ve ever across
2024년 1월에 4박 숙박함
답변 제공: Mariana S. 님, 2024년 1월 20일
Hi Christopher, Thank you for your feedback. We are so happy you enjoyed your time with us. We willbe sure to pass over your comments to our Hox team as they will be happy to know they contributed to a positive stay for you. We hope to see you back in Amsterdam soon.Cheers,The Hox Team x

10/10 - 훌륭해요

Praneeth 님, Corvallis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely loved the vibe in this hotel. A cozy room, a very chill lounge, and good food/drinks @Lotti’s. The staff were very friendly and helpful. Location was a plus to get around to the main spots. Will definitely stay here again.
2024년 1월에 4박 숙박함
답변 제공: Mariana 님, 2024년 1월 12일
Hi Praneeth, Thanks so much for sharing your feedback. We are so happy you enjoyed the room and your time at Lotti's. We will also be sure to share your comments with our staff as they will be glad to know they contributed to a memorable stay for you! We look forward to seeing you again in the future.Cheers,The Hox Team

10/10 - 훌륭해요

ana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Orestis 님, 2024년 1월 9일
Hi Ana!We are delighted that you had a blast staying with us in the heart of Amsterdam and with the score that you have provided for us!We can't wait to welcome you once more, for another amazing experience.Best,The Hox Team

8/10 - 좋아요

Lanette

2023년 12월에 3박 숙박함
답변 제공: Mariana S. 님, 2024년 1월 28일
Hi Lanette, Thanks so much for taking the time to share your feedback. We are so happy you enjoyed your stay with us! :) We hope to welcome you back in the future!Cheers,The Hox Team x

10/10 - 훌륭해요

Guy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great vibe in the hotel and bar / restaurant
2024년 1월에 3박 숙박함
답변 제공: Orestis 님, 2024년 1월 9일
Hi Guy,We are excited that you had a blast staying with us enjoying our lobby and restaurant!Furthermore thank you for the time that you consumed to provide your feedback.We would love to welcome you once more in the heart of Amsterdam!!!Best,The Hox Team

10/10 - 훌륭해요

MICHELLE 님, New Orleans

2023년 12월에 3박 숙박함
답변 제공: David Ces 님, 2023년 12월 28일
Hi Michelle,Hope you had a blast experience at The Hox! Thanks a lot for sharing your feedback, we hope you had a safe trip back to New Orleans. Do not hesitate to reach out to us on your next visit so we can make sure your 5th time in Amsterdam is even better!Best,xX - The Hox team -

10/10 - 훌륭해요

Jordan

2023년 12월에 3박 숙박함
답변 제공: Orestis 님, 2023년 12월 24일
Hi Jordan,Thank you for the time you took to share your review!We are excited that you had a blast staying with us in the heart of Amsterdam!We hope to welcome you once more, for another amazing experience.Best,The Hox Team

10/10 - 훌륭해요

Simon

2023년 12월에 2박 숙박함
답변 제공: Mariana 님, 2024년 1월 12일
Hi Simon, Thanks so much for the positive review. We are so happy you enjoyed your time with us at The Hox. We look forward to welcoming you back!Cheers,The Hox Team x

4/10 - 별로예요

Ryan

2023년 12월에 2박 숙박함
답변 제공: David Ces 님, 2023년 12월 21일
Hi Ryan,It saddens us that your experience with us didn't meet your expectations. If you are so kind to provide more details it would help us a lot to improve in those areas and make sure we take action. We would love to hear from you, hope you had a safe trip back to Torrance.Best,-xX The Hox Team-

10/10 - 훌륭해요

Karl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: The Hox Team 님, 2023년 12월 14일
Hi Karl, Thanks so much for the positive review - we are so happy you enjoyed your time at The Hox. We hope to see you back in Amsterdam soon!Cheers,The Hox Team x

10/10 - 훌륭해요

Arun

2023년 11월에 4박 숙박함
답변 제공: Michel Ford 님, 2023년 12월 10일
Hi Arun,We hope you had a safe journey going back to your destination.Thank you so much for taking the time to share your feedback with us!We are happy to hear you enjoyed our lovely bar and amazing restaurant.We cannot wait to see you again in Amsterdam!Cheers,The Hox Team x

10/10 - 훌륭해요

Jenna A

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Orestis 님, 2023년 12월 8일
Hi Jenna,We are happy that you had an amazing stay with us!We truly hope to welcome you once more in the heart of Amsterdam.Best,The Hox Team

10/10 - 훌륭해요

Mehmet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They done that extra bit for my birthday, was appreciated & v stylish hotel
2023년 12월에 1박 숙박함
답변 제공: Orestis 님, 2023년 12월 8일
Hi Mehmet.We are delighted that we made your experience memorable and that you enjoyed our vibrant lobby and rooms.We would love to welcome you once more in the heart of Amsterdam, with high hopes for another amazing experience.Best,The Hox Team

10/10 - 훌륭해요

Sarah

2023년 12월에 1박 숙박함
답변 제공: Orestis 님, 2023년 12월 8일
Hi Sara,We are happy that you had an amazing stay with us!We truly hope to accommodate you once more in the heart of Amsterdam.Best,The Hox Team

10/10 - 훌륭해요

Aaron

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a party at night, but a very quaint place to stay.
2023년 10월에 3박 숙박함
답변 제공: Orestis 님, 2023년 12월 8일
Hi Aaron,We are excited that you had an amazing experience.Our lobby is vibrant with great music Friday to Sunday, in order to have fun and mingle with locals.We would love to see you once more in the heart of Amsterdam.Best,The Hox Team

8/10 - 좋아요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The location of the hotel is great, very close to Dam Square and Anne Franks House whilst still being on a quiet canalside street. The reception staff are so friendly, as were housekeeping during the day. The rooms are not huge, but good sized for a city break. Bed was comfortable and the complimentary water was a nice touch. Lottis the restaurant was good for food, the soup, burger and beef were excellent, however poor for drinks service - expect to wait quite a while for drinks with or without food unless you sit at the bar and order directly with the bar staff If you are staying in the hotel, be prepared for the photobooth queue. It was annoying as a paying guest to have to ask non-residents to move so we could open the main door, there should really be a staff member monitoring the queue when it gets busy so as hotel guests aren’t impacted.
2023년 11월에 4박 숙박함
답변 제공: Orestis 님, 2023년 12월 8일
Hi Rebecca,We are happy that you enjoyed our vibrant lobby, great restaurant and stylish rooms. We would like to apologize for the inconvenience caused due to our photobooth. Indeed we should be proactive and update and direct the people to specific areas that they can wait without blocking the entrance.We have forwarded to our team members your feedback and we have took action incorporating trainings to our fresh team to be on top of their game, in order same mistakes and unpleasant situations not occur again.We value your feedback and the time you took for sharing. We do hope to welcome you once more to enjoy Amsterdam and an complete experience that would be truly amazing.Best,The Hox Team

6/10 - 괜찮아요

Alexandre

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
As every Hoxton hotel around the world, the main lobby-restaurant-bar area is always lively and a scene in itself. That area allows for unwinding, eating, and even doing some laptop-ing in a very confortable place (while having a coffee, a drink or a good meal). The rooms... aren't great. Granted, I expected them to be small - this is Amsterdam after all. But the furniture, althought somehow standardized through the Hoxtons around the world, feel awkwardly placed (my first room barely had enough space to pass my suitcase in, nevermind opening it anywhere BUT on the bed). And if we must talk about the service is not de par with what you'd expect from a 400 euros a night hotel. The front desk people, although very nice in their own way, seem to lack the training to welcome you with the expected etiquette (and pride! You represent the "house"!) - and let's forget about the restaurant and bar staff, which, you most often feel like you're bothering when ordering something (that's when you manage to catch their attention...). I spent over a week at that hotel, had at least one meal a day there, and everyday there was mistake of sort, of something was forgotten... For these reasons, I don't plan or returning to that Hoxton, and it's sad because it holds all the elements to be a great hotel. The London and Rome ones left me with far better impressions...
2023년 11월에 3박 숙박함
답변 제공: David Ces 님, 2023년 11월 29일
Hi Alex,Thank you for taking the time to share your detailed feedback about your recent stay with us at The Hoxton Amsterdam. We genuinely appreciate your insights and the opportunity to address your concerns, specially coming from a returning guest. It's delightful to hear that you enjoyed the lively atmosphere of our main lobby-restaurant-bar area. We strive to create a welcoming and vibrant space for our guests to unwind, work, and enjoy a meal or drink. We believe that the unique charm of our public spaces contributes significantly to the Hox experience.However, we sincerely apologize for the challenges you encountered with your room and the service you received. Your comments about the room size and furniture placement are valuable, and we will certainly review these aspects to ensure a more comfortable and spacious layout for our guests.Moreover, your feedback about the service, particularly at the front desk and in the restaurant/bar, is concerning. Please rest assured that we take this seriously, and we will address these training gaps to enhance the overall guest experience. We deeply regret any instances where you felt your needs were not met promptly and with the level of courtesy expected.I understand the frustration caused by mistakes and oversights during your stay. We appreciate your patience and understanding, and we are committed to learning from these experiences to improve our service and prevent similar issues in the future.We regret that we did not have the opportunity to address your concerns during your stay. If your travels bring you back to Amsterdam in the future, we would love the chance to provide you with a more positive stay that aligns with the truly Hox experience. Please do not hesitate to reach out to DutyManagerAmsterdam@thehox.com and we will make sure everything runs smooth and we will have something special for you.Thank you once again for sharing your thoughts, and we hope to have the opportunity to welcome you back and exceed your expectations.Warm regards,David

10/10 - 훌륭해요

Derval

2023년 11월에 1박 숙박함
답변 제공: David Ces 님, 2023년 11월 29일
Hi there Derval,We hope you had a safe journey back to Dublin,Thank you so much for taking the time to share your feedback with us!We are so happy we were able to make your stay memorable.We cannot wait to see you again in Amsterdam!Warm regards,xX - The Hox Team x

10/10 - 훌륭해요

Ashraf

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location near public transport close to the CBD
2023년 10월에 3박 숙박함
답변 제공: Sara G. 님, 2023년 11월 21일
Hi Ashraf,Thanks for your feedback! We are glad that you enjoyed your stay and especially the hotel location.Looking forward to welcoming you on your next Amsterdam trip!x The Hox Team

8/10 - 좋아요

Acelya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Sara G. 님, 2023년 11월 21일
Hi Acelya,We are grateful that you took the time to share your review, that means a lot to us!We hope to see you again soon in Amsterdam!x The Hox Team