외관

코트야드 바이 메리어트 뉴올리언스 웨어하우스 아트 디스트릭트 여행 후기

3 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 482개" "
평점 8 - 좋아요. 1002개 이용 후기 중 251개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 130개" "
평점 4 - 별로예요. 1002개 이용 후기 중 66개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 73개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The soundproof is not working well. Staff will prompt you to check out too many times. The facility is satisfactory.
2019년 11월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2019년 11월 26일
Dear Guest, thank you for choosing to stay with us. We are sorry for the noise issues you experienced in your room and regret the inconvenience this caused. Our associates strive to provide genuine and professional service to our guests, so we regret this was not your case. We hope you will return for a much better experience. Best Regards, Mia Pierre, Assistant General Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2019년 10월에 6박 숙박함
답변 제공: Assistant General Manager 님, 2019년 10월 26일
Dear Guest, thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Best Regards, Mia Pierre, Assistant General Manager

2/10 - 너무 별로예요

Lori

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This property did not advertise that their lounge was under construction at the time of booking. Had we known this, we would have stayed elsewhere, this was a large factor in selecting this hotel. The shower in our room did not work. When I contacted Marriott, they would not do anything for us, as we booked through Expedia. I am hopeful Expedia will review my comment and compensate us in some form for this stay.

10/10 - 훌륭해요

Rena

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful!
2024년 4월에 5박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 16일
Dear Rena, Thank you for taking the time to write about your experience at the Courtyard New Orleans Warehouse Arts District. We take great pride in delivering excellent service; our staff is committed to making sure that our guests enjoy their stay so thank you for recognizing their efforts. We hope you will choose to stay with us again on your next visit to the area.Best Regards,Wilfred Tre Edwards,Assistant General Manager

10/10 - 훌륭해요

Nadine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Any easy 2 block walk to the convention center. Actually within walking distance of Bourban St., Jackson Square, Riverwalk, and casino. Only negative was the hours of the Starbucks/bar.
2024년 4월에 5박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 14일
Dear Nadine, Thank you for the excellent review of your stay at Courtyard New Orleans Warehouse Arts District. We appreciate you pointing out our convenient location to Bourbon Street, Jackson Square, and the Riverwalk. We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience.Best Regards,Wilfred Tre Edwards, Assistant General Manager

8/10 - 좋아요

Corey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff was excellent. My room was clean, but it had a bad smell. Valet parking is mandatory and is $40 per night. I didn't realize that when I booked, although that was probably my own fault.
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 12일
Dear Corey, Thank you for the review of Courtyard New Orleans Warehouse Arts District. We are delighted you received outstanding service from all of our staff and that you had a pleasant visit. Having said that, we regret the issue you experienced in your room. We will share this with the appropriate individuals. It was a pleasure having you with us, and we hope you will choose us every time your travels bring you to the area.Best Regards,Wilfred Tre Edwards,Assistant General Manager

10/10 - 훌륭해요

Amanda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice. Friendly workers.
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 7일
Dear Amanda, Thank you for the positive review and for taking the time to recognize Courtyard New Orleans Warehouse Arts District. We are delighted to know how much you enjoyed our beautiful property and the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back to New Orleans.Best Regards, Wilfred Tre EdwardsAssistant General Manager

8/10 - 좋아요

Penny A

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had an enjoyable stay. The hotel is a little dated, but nice. The coffee bar downstairs does not give cash an option, which I didn't care for, so I only used it 1 morning.
2024년 3월에 4박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 6일
Dear Penny, Thank you for choosing Courtyard New Orleans Warehouse Arts District and for your kind feedback. We are pleased to know that your overall stay was enjoyable. However, we are sorry for the inconvenience you had with your room and that you felt it needed updating. We will share your comments with the appropriate individuals for our future plans. We regret any disappointment you had during your recent visit and will be addressed appropriately. We appreciate your patience and hope you will revisit us again soon.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked how convenient the location is to the port and other popular destinations. I did not like how loud it was at times
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 4일
Dear Amy, Thank you for choosing Courtyard New Orleans Warehouse Arts District and for your high rating. We are pleased to know that your overall stay was satisfying and that you loved our proximity to the port. However, we are sorry for the inconvenience you had due to the noise in your room. We will share your comments with the appropriate departments, and they will look into it. We appreciate your patience and hope you will revisit us in the future.Best Regards, Wilfred Tre EdwardsAssistant General Manager

6/10 - 괜찮아요

Ifeanyichukwu

좋아요: 청결 상태, 숙박 시설 상태 및 시설
I liked that everything was close by and it was very clean and quiet. The one dislike I had was just issues with the booking, they would not let my brother check in without my permission even though he was already on the listing.
2024년 3월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 3일
Dear Ifeanyichukwu, Thank you for taking the time to review your stay with us. We are glad to know that your overall stay was pleasant. We are delighted that you loved our convenient location and refreshing accommodations. However, we are sorry for the inconvenience you faced upon arrival, and we will share your comments with the appropriate individuals to ensure this is not repeated. We appreciate your patience and hope you will give us another chance to provide you with the flawless hospitality we are known for.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 - 훌륭해요

Amber

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was so nice and I will be booking here again. There is a loft feeling to the lobby. It is clean, the staff friendly, and beds amazing. Valet parking only which is convenient but $40/day.
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 3일
Dear Amber, Thank you for choosing Courtyard New Orleans Warehouse Arts District and for your wonderful feedback. We are pleased to know that your stay was perfect in every way possible and that you loved our clean property. We are also glad that you enjoyed our comfortable accommodations, the excellent hospitality provided by our attentive staff, and the valet parking service. We appreciate your business, and we look forward to welcoming you back soon.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 1일
Dear Robert, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Courtyard New Orleans Warehouse Arts District. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Best Regards, Wilfred Tre EdwardsAssistant General Manager

4/10 - 별로예요

Ricardo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Marriott needs to remove this hotel from the chain The entrance is very discouraging The staff on the phone barely pay attention to you Hostal type - no hotel type Very basic No Amenities No internet You need to tell the client what to expect Too expensive for the basic hotel type. I already mention the ADEA to remove it from the list for future conference meetings
2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 30일
Dear Ricardo, Thank you for being our guest and for your detailed feedback. We regret not meeting all of your expectations during your recent stay. We are sorry for the issues you had with the service provided by our associates. We will share your comments with the appropriate departments to ensure it is not repeated. We also apologize for the inconvenience you encountered with the internet connectivity in your guest room, as we know how frustrating this can be. We will look into this, and we appreciate your feedback. We strive to provide wonderful hospitality to all of our guests; therefore, we truly regret that this was not your experience. We do hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you to the area.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 - 훌륭해요

catherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff and property were awesome. Definitely will be back!
2024년 2월에 4박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 17일
Dear Catherine, Thank you for being our guest at Courtyard New Orleans Warehouse Arts District. We are pleased you enjoyed our beautiful property and friendly associates. We appreciate the review and look forward to having you as our guest again.Best Regards, Wilfred Tre EdwardsAssistant General Manager

6/10 - 괜찮아요

Brandy

별로예요: 숙박 시설 상태 및 시설
Pool and Hot Tub closed no perks
2024년 2월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 6일
Dear Brandy, Thank you for choosing us for your visit to New Orleans. We genuinely regret you were unable to enjoy our pool and hot tub this time. We regret any inconvenience and frustration this caused you, and please know we are grateful for your patience. It was a pleasure having you as our guest, and we hope to make your stay perfect the next time you are in the area.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 - 훌륭해요

Candy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay. The staff was courteous and helpful. The room was spacious and clean. I would definitely stay there again
2024년 2월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 5일
Dear Candy, Thank you for being our guest at Courtyard New Orleans Warehouse Arts District. We are pleased you enjoyed our spacious accommodations and the courteous service provided by our associates. We appreciate the review and look forward to having you as our guest again.Best Regards, Wilfred Tre EdwardsAssistant General Manager

2/10 - 너무 별로예요

Tonya

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 5일
Dear Tonya, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 - 훌륭해요

Marie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 2월에 4박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 4일
Dear Marie, Thank you for choosing to stay with us and for your review. We are delighted to know that you had a great experience here at Courtyard New Orleans Warehouse Arts District. We look forward to welcoming you back on your next visit.Best Regards, Wilfred Tre EdwardsAssistant General Manager

6/10 - 괜찮아요

CONCHITA

별로예요: 숙박 시설 상태 및 시설
I like the area we were in and there was several places to enjoy in walking distance. I didn’t like that there was no other options for parking instead of the hotel parking. I didn’t like the fact they didn’t use ApplePay as a lot of hotels do no way. I didn’t like how I had to request several times for hoisekeeping. I didn’t like that i booked 2 rooms under my reservation and they put us on separate floors. The pool and hot tub was broke and the courtyard where we sit out on the balcony and overlook was a very ugly scene with dead plants or trees everywhere and yellow tape that draped over the pool area.
2024년 2월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 2일
Dear Conchita, Thank you for choosing our hotel on your recent visit to the area. We genuinely apologize that we were not responsive enough to your needs. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. We also regret you were inconvenienced by our payment policy and that you were unable to enjoy some of our amenities this time. We have taken note of your feedback and it will be conveyed to our team. Moreover, it is disappointing to know that you were unhappy with the view from your room and that we did not meet some of your expectations. Please know for future visits our front desk is always available to help make your stay as comfortable as possible. On the positive side, we appreciate you mentioning our convenient location. We hope you will give us another chance in the future.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 - 훌륭해요

Sonia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was centrally located, dining all around
2024년 2월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 2일
Dear Sonia, Thank you for choosing Courtyard New Orleans Warehouse Arts District. We are pleased you enjoyed our convenient location. It was a pleasure hosting your visit, and we hope to welcome you again soon.Best Regards, Wilfred Tre EdwardsAssistant General Manager

8/10 - 좋아요

Brian

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff. Property is showing its age. Overall good stay.
2024년 2월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 2일
Dear Brian, Thank you for being our guest at Courtyard New Orleans Warehouse Arts District. We are pleased you enjoyed your overall stay and that you particularly enjoyed the courteous service provided by our associates. However, we regret you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization of our hotel. We appreciate the review and look forward to having you as our guest again.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 - 훌륭해요

Amanda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The desk managers were wonderful and welcoming. It was a bummer to see that some of the pool facilities were closed but the hotel room was beautiful and spacious.
2024년 2월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 27일
Dear Amanda, Thank you for being our guest and for your high rating. We are pleased you enjoyed our contemporary and industrial-style accommodations and that our front desk staff left a great impression on you. However, we apologize for the inconvenience you experienced during your stay. We appreciate your patience and hope to welcome you again at Courtyard New Orleans Warehouse Arts District.Best Regards, Wilfred Tre Edwards,Assistant General Manager

4/10 - 별로예요

Alonzo 님, ElPaso

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Very bad personal and staff
2024년 2월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 26일
Dear Alonzo, Thank you for taking time to evaluate your stay with us. Our top priority is ensuring you receive outstanding service from our team; therefore, we are truly sorry this was not your experience and regret any inconvenience this caused. We appreciate you bringing this to our attention, and we are very grateful for your patience. We hope you will give us another chance to show you our dedication to exceptional hospitality.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 - 훌륭해요

Iann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the employee
2024년 2월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 26일
Dear Iann, Thank you for staying at the Courtyard New Orleans Warehouse Arts District and sharing your wonderful online review. We continually strive to provide our guests with the most memorable experience. We will share all of your wonderful feedback with our department heads and their staff. They are all valuable members of our team, and they will much appreciate your kind words. We hope that you will consider us your home away from home, and we look forward to seeing you again.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 - 훌륭해요

Danielle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fun experience
2024년 2월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 26일
Dear Danielle, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations and that you had an enjoyable experience. We hope to see you again soon and wish you all the best with your travels. Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 - 훌륭해요

Norma

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very helpful
2024년 2월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 22일
Dear Norma, Thank you for being our guest at Courtyard New Orleans Warehouse Arts District. We are pleased you had an excellent stay and that our devoted associates helped to make your visit memorable. They continually strive to provide exceptional service, down to the smallest detail, and we will enjoy sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 - 훌륭해요

Mike

2024년 2월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 22일
Dear Mike, We are thrilled you had an excellent stay at Courtyard New Orleans Warehouse Arts District, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 - 훌륭해요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were very nice, clean and the bed comfortable. I felt safe inside this property and the staff helped with that, plus staff were kind and friendly, I also liked the Starbucks inside the building. I totally recommend this establishment.
2024년 2월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 19일
Dear Cynthia, Thank you for the review of Courtyard New Orleans Warehouse Arts District and for recommending us to future guests. We are thrilled you enjoyed our relaxing accommodations and the courteous service provided by our associates. Thank you again; we look forward to welcoming you back on your next visit to the New Orleans area.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 - 훌륭해요

Jlyn

Amazing
2024년 2월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 17일
Dear Jlyn, Thank you for choosing Courtyard New Orleans Warehouse Arts District. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards, Wilfred Tre EdwardsAssistant General Manager

8/10 - 좋아요

Tam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 16일
Dear Tam, Thank you for choosing Courtyard New Orleans Warehouse Arts District. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards, Wilfred Tre Edwards,Assistant General Manager

8/10 - 좋아요

Kaela

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The parade route was right in front of the building we were able to see floats pass from our room! Now our air conditioning seemed a little hot the first night, but once temperatures dropped outside it was great.
2024년 2월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 15일
Dear Kaela, Thank you for staying at Courtyard New Orleans Warehouse Arts District and for your feedback. We are glad you enjoyed seeing the parade from the comfort of your room. However, we are sorry for the difficulty with keeping your room at a comfortable temperature on your first night. For any future visits, our front desk is always available to help you make your stay more enjoyable. We appreciate your business and look forward to hosting you again soon.Best Regards, Wilfred Tre Edwards,Assistant General Manager

8/10 - 좋아요

Roger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff and service was nice .
2024년 2월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 12일
Dear Roger, Thank you for the review of Courtyard New Orleans Warehouse Arts District. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. We look forward to welcoming you back on your next visit to the New Orleans area.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 - 훌륭해요

Crystal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel near the Riverwalk mall and the cruise port. We walked 2 blocks right onto our cruise ship. There was always security and we felt safe. The room was clean and comfortable. The Starbucks in the lobby is a joke. Horribly expensive and seriously rude service (Im looking at you Tabitha). I would avoid it but the actual hotel itself was decent and let us check in early after a redeye flight which was definitely appreciated. Overall good stay.
2024년 1월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 10일
Dear Crystal, Thank you for choosing us for your visit to New Orleans. We are happy to hear our location was convenient for your plans and that you were pleased with our comfortable accommodations. However, we regret not meeting some of your expectations. Please accept our apologies for the issues you experienced with one of our associattes. Your valuable comments will be shared with the appropriate individual to ensure such concerns are not repeated. We are grateful for your patience and hope your overall good stay will let you choose us again on your next visit to our area.Best Regards, Wilfred Tre Edwards,Assistant General Manager

10/10 - 훌륭해요

Brad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay. Would definitely stay again.
2024년 1월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 8일
Dear Brad, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard New Orleans Warehouse Arts District; we look forward to seeing you again soon. Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 - 훌륭해요

Kimberly

단체 여행, 연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Very nice property, very convenient for the night before a cruise!
2024년 1월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 5일
Dear Kimberly, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We also appreciate you mentioning our beautiful property. It was our pleasure hosting you at Courtyard New Orleans Warehouse Arts District; we hope to see you again soon. Best Regards, Wilfred Tre EdwardsAssistant General Manager

6/10 - 괜찮아요

Kevin

연인과의 여행
Property was a little run down. But good location and the room had enough room.
2024년 1월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 2월 2일
Dear Kevin, Thank you for taking the time to share your comments. We apologize for not meeting your expectations regarding some aspects of your visit. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. On a positive note, we are glad our ideal location worked well for you. It was a pleasure hosting your visit, and we hope you will consider us again the next time you are in the area.Best Regards, Wilfred Tre Edwards,Assistant General Manager

10/10 - 훌륭해요

Tamica

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Home away from home setting.
2024년 1월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 1일
Dear Tamica, We appreciate your generous review of Courtyard New Orleans Warehouse Arts District. It brings us immense pleasure to learn that you consider us your home away from home. Our commitment to exceptional customer service and top-notch accommodations, combined with our prime location in the Arts/Warehouse District, makes it effortless to immerse yourself in the vibrant culture of the Big Easy. With numerous art galleries and restaurants nearby, we offer an ideal base for exploring the city. All of us here look forward to your next visit to New Orleans.Best Regards, Wilfred Tre Edwards Assistant General Manager

8/10 - 좋아요

Rosemarie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 1일
Dear Rosemarie, Thank you for choosing Courtyard New Orleans Warehouse Arts District. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards, Wilfred Tre Edwards Assistant General Manager

10/10 - 훌륭해요

Mckenzie

2024년 1월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 23일
Dear McKenzie, Thank you for the wonderful rating for Courtyard New Orleans Warehouse Arts District. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice. Staff was great!! Kind of expensive.
2024년 1월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 22일
Dear Scott, Thank you for the great review of Courtyard New Orleans Warehouse Arts District. We are pleased you had an excellent stay and that our devoted associates helped to make your visit memorable. They continually strive to provide exceptional service, down to the smallest detail, and we will enjoy sharing your kind comments with them. We appreciate your insights and look forward to having you as our guest again soon.Best Regards, Wilfred Tre Edwards Assistant General Manager

10/10 - 훌륭해요

Stefania

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 22일
Dear Stefania, We are delighted you enjoyed your stay at Courtyard New Orleans Warehouse Arts District. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to New Orleans.Best Regards, Wilfred Tre Edwards Assistant General Manager

2/10 - 너무 별로예요

Tim 님, Franklin

별로예요: 청결 상태, 직원 및 서비스
2024년 1월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 17일
Dear Tim, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Best Regards, Wilfred Tre EdwardsAssistant General Manager

6/10 - 괜찮아요

Demetrice

연인과의 여행
좋아요: 직원 및 서비스
Property was okay, however the Jacuzzi was out of order. The heated pool was only lukewarm. The area that the property is located in is in horrible condition, cracked sidewalks ,homless people all over the place , too much unfinished contruction, with dump trucks and hazard cones everywhere.
2024년 1월에 4박 숙박함
답변 제공: ass 님, 2024년 1월 16일
Dear Demetrice, Thank you for taking the time to evaluate your stay with us. We are sorry for the issues you faced with the jacuzzi, and we can understand the formation this caused. We will address this with our maintenance team to ensure this is not repeated in the future. Unfortunately, the public area and environment outside the hotel are not under our control or influence. We strive to ensure that any disruption for our guests is mitigated to the best of our ability, and we regret the discomfort you felt while visiting our city. We are grateful for your feedback and hope you will revisit us for a more gratifying experience.Best Regards, Wilfred Tre EdwardsAssistant General Manager

4/10 - 별로예요

Gregory

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Accommodations were fine but NO parking available. They sent us to a public parking garage 4 blocks away!
2024년 1월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 16일
Dear Gregory, Thank you for your review of your recent visit to our hotel. We apologize for the inconvenience you experienced with the lack of parking spaces when you arrived. We always try to accommodate our valued guests to the best of our abilities; therefore, we are sorry that you encountered this frustration during your visit. We will share your feedback appropriately and are grateful for your understanding. It was our pleasure to accommodate you, and we hope you will give us another opportunity to deliver you the seamless experience that you should always expect from us.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 - 훌륭해요

angellena

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place!
2024년 1월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 13일
Dear Angellena, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed your time with us. We look forward to seeing you again soon and wish you all the best with your travels. Best Regards, Wilfred Tre EdwardsAssistant General Manager

8/10 - 좋아요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 12일
Dear Cynthia, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Courtyard New Orleans Warehouse Arts District. We look forward to welcoming you back on your next visit!Best Regards, Wilfred Tre EdwardsAssistant General Manager

2/10 - 너무 별로예요

Tasha

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 10일
Dear Tasha, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 - 훌륭해요

MARIA CRISTINA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 9일
Dear Ms. Cristina, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to the Courtyard New Orleans Warehouse Arts District.Best Regards, Wilfred Tre EdwardsAssistant General Manager

6/10 - 괜찮아요

Sheila

2023년 12월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 9일
Dear Sheila, Thank you for rating your stay at our hotel. We aim to make each guest feel at home; therefore, we are disappointed if we did not meet all of your expectations. We hope you will accept our apologies for any concerns you may have encountered. We hope you will give us another chance to welcome you back so you can experience our hotel the way you should have on this visitBest Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 9일
Dear Jessica, We are thrilled you had an excellent stay at Courtyard New Orleans Warehouse Arts District, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Best Regards, Wilfred Tre EdwardsAssistant General Manager