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스프링힐 스위트 스코츠데일 노스 여행 후기

3 out of 5
스프링힐 스위트 스코츠데일 노스
17020 N Scottsdale Rd, Phoenix, AZ

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 825개 이용 후기 중 472개" "
평점 8 - 좋아요. 825개 이용 후기 중 232개" "
평점 6 - 괜찮아요. 825개 이용 후기 중 64개" "
평점 4 - 별로예요. 825개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 825개 이용 후기 중 20개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 11월 30일
We are delighted to see you were impressed with the quality of our service and facilities. We take pride in our work and are happy that we exceeded your expectations. We look forward to welcoming you back to SpringHill Suites Scottsdale North. General Manager

10/10 - 훌륭해요

Duane 님, Los Alamitos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Nice up to date rooms Nice breakfast buffet Parking fee to park in their lots
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Duane, it's fantastic to hear that you enjoyed your stay at SpringHill Suites Scottsdale North and were pleased with our up-to-date rooms and breakfast selection. With regards to the parking, our aim is to ensure a secure environment for all our guests' vehicles. We appreciate your feedback and look forward to welcoming you back on your next visit to Scottsdale.

2/10 - 너무 별로예요

Veniamin 님, Orangevale

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Paid parking with QR code. I’m not understanding why pay for parking. Checked into hotel 10pm. Checked out 7am. $15.00. Won’t stay here again
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
Veniamin, it's disappointing to hear of your dissatisfaction about parking charges. We understand the concern and want to clarify that these fees help in maintaining the safety and upkeep of the parking facilities. Please keep in mind that these are common practices in many locations. We apologize if this caused any inconvenience. Despite this issue, we hope you were able to enjoy the other amenities and services provided during your brief stay. We hope to have the opportunity to better serve you in the future.

8/10 - 좋아요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The bathroom in our room (419) had water damage around the shower. Everything else was fine.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 13일
Christopher, your observations on room conditions are invaluable to us. We're glad to hear that your overall stay was satisfactory. However, we regret your encounter with a bathroom issue. Rest assured, at SpringHill Suites Scottsdale North, our team is committed to ensuring all rooms are well-maintained for our guests and we will look into the concern specified. We hope to welcome you again in the future for an impeccable stay.

6/10 - 괜찮아요

Cindy

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Housekeeping staff were more friendly and welcoming than the front desk person. A nice smile would've been nice while I waited for my room to be ready a full 90 minutes after check-in time.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 29일
Cindy, we value your feedback and are glad to hear that our housekeeping team were welcoming. We sincerely apologize if you had an issue with the level of service at check-in and for the wait you experienced. We strive for timely room readiness and excellent hospitality, and we'll use your insights to further improve. Thank you for providing us with the opportunity to enhance our guest experience.

2/10 - 너무 별로예요

Brandon

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is dirty and outdated. Had to check out early due to multiple cockroaches in my room... super nasty.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
Brandon, thank you for your feedback. We do pride ourselves in cleanliness and will use this information to do a full inspection. Thank you.

8/10 - 좋아요

JAIME

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not like the breakfast, I have been to other springhill suites ans they have benn much better; all the rest was great
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Jaime, it's good to hear that you generally enjoyed your stay at SpringHill Suites Scottsdale North. We do acknowledge your feedback about the breakfast and are committed to improving our offerings. We appreciate you considering us even after your experiences with other SpringHill Suites. We're grateful for your feedback and are looking forward to welcoming you back in the future.

8/10 - 좋아요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 28일
Kimberly, it's great to know you had a pleasing stay at SpringHill Suites Scottsdale North. We're striving to continuously improve our services and your rating is a clear encouragement for us. Whenever your travels bring you back to Scottsdale, we'd be delighted to accommodate you again.

6/10 - 괜찮아요

Michael

연인과의 여행
It was a convenient location, but we needed help to fix our air conditioner, the ice machine didn’t work on our floor and others as well, and the Jacuzzi heater was not working.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 25일
Michael, we appreciate your review highlighting the convenience of our location. However, we regret to hear about the troubles you encountered with the room's amenities. Your comfort is a priority for us, and we understand that well-functioning facilities play a significant role in that. We are always eager to address any issues as quickly as possible. It's unfortunate to hear that the ice machine was out of order and are aware of the importance of such amenities for a comfortable stay. Additionally, we recognize the importance of a working Jacuzzi to ensure optimal enjoyment of our facilities. We will ensure that necessary measures are taken to improve our amenities. We hope to have the opportunity to serve you better in the future.

10/10 - 훌륭해요

Abby

2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
Thanks for the outstanding rating, Abby!We're delighted your time at SpringHill Suites Scottsdale North was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 - 훌륭해요

JoElla

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
Thank you for the wonderful rating, Joella!It's fantastic you enjoyed your time at SpringHill Suites Scottsdale North so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

4/10 - 별로예요

Constance 님, Tucson

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
We won’t stay here again.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 18일
Constance, it's disappointing to learn about your recent experience. Your feedback is taken seriously as the satisfaction of our guests is of utmost importance. We hope to have the chance to improve upon this experience should your travels bring you back to the Scottsdale North area.

10/10 - 훌륭해요

Greg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking for $10 per day is kind of unnecessary
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 11일
Greg, it's great to hear that your overall experience at SpringHill Suites Scottsdale North was satisfactory. We understand your comments regarding the parking fee and will forward your feedback to our management for review. We hope to have the opportunity to welcome you back in the future and continue to meet your expectations.

10/10 - 훌륭해요

Michael

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 23일
Michael, it's wonderful to know your stay at SpringHill Suites Scottsdale North met your expectations. We'd be thrilled to welcome you back anytime. Thank you for this splendid rating.

4/10 - 별로예요

Gustavo

2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 18일
Thanks for the feedback, Gustavo.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.

10/10 - 훌륭해요

ANGELA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent staying at PHX
I enjoyed staying at this hotel. The staff was nice and friendly. I will definitely recommend this place. The breakfast was good and my kids loved it. The rooms were clean and comfortable.
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Angela, thank you for taking the time to share your delightful experience at SpringHill Suites Scottsdale North. We're pleased to hear that our team members were accommodating and that you enjoyed the breakfast. Knowing your children loved it and the rooms met your cleanliness and comfort expectations is rewarding. We can't wait to welcome you back on your next trip, and we sincerely appreciate your recommendations.

8/10 - 좋아요

Mo

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 2일
Mo, thank you very much for your recent stay at the SpringHill Suites Scottsdale North. We appreciate your positive rating and we hope your experience was comfortable and enjoyable. It would be a pleasure to welcome you back in the near future. Safe travels!

2/10 - 너무 별로예요

Tracy

좋아요: 편의 시설/서비스
별로예요: 청결 상태
답변 제공: Customer Service 님, 2023년 12월 20일
Tracy, it's unfortunate to hear that your recent stay didn't meet expectations. As we strive to provide the best service, your feedback is valuable to us and we deeply appreciate it. We sincerely hope that you'll give us another opportunity in the future to serve you better.

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 17일
Daniel, we are thrilled to know you had an excellent experience at SpringHill Suites Scottsdale North. We sincerely appreciate your rating and we looking forward to hosting you again in the future.

6/10 - 괜찮아요

Bev

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Needs refurbishing
Run down rooms. Loud squeaky doors and slow housekeeping
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 16일
Bev, we appreciate your time in sharing your feedback. We regret to hear your experience with the room condition and the speed of our room refreshment services. Moreover, squeaky doors shouldn't be part of anyone's stay. Assuredly, these matters are being addressed to enhance the guest experience. Your feedback is instrumental and we're committed to continuous improvements. Please consider giving us another chance in the future to better serve you. Thank you, and safe travels.

2/10 - 너무 별로예요

Judith

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were there for four days and the room was not cleaned once. When I asked for towels , the desk clerk was nasty. They ran out of milk coffee and cereal as well as bowls and utensils.at breakfast and the area was a mess. Worst hotel I ever stayed in.
2023년 11월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 12월 6일
Judith, it's regrettable to read about your experience. We acknowledge the issues about room cleanliness, breakfast amenities, and interactions with the team, and it's important for us to address these. Guest satisfaction is our priority, and we strive to improve on these points. We hope you will consider allowing us in the future to provide a better experience.

10/10 - 훌륭해요

Hazel

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really appreciated the spacious rooms and the pet friendly atmosphere. Lush garden and lawn surroundings. The only weak spot was the bathroom. No vanity to put your bathroom supplies on. A shower head was awkward to use. Great pool and hot tub. Excellent breakfast.
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 29일
Hazel, it's great to hear that you found the rooms at SpringHill Suites Scottsdale North spacious and enjoyed our pet-friendly atmosphere and lush outdoor surroundings. We appreciate your feedback about the bathroom and will take it into consideration for future improvements. We're delighted to know you enjoyed our pool, hot tub, and breakfast. We hope to have the pleasure of welcoming you back soon.

2/10 - 너무 별로예요

Stephanie

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The walls were paper thin and the people around in the other rooms kept me up. I also had a huge cockroach in the bathroom the morning I left. I will not be returning. Thank you.
2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 11월 30일
Thank you for sharing your experience. We truly pride ourselves in cleanliness and are looking into this matter.

6/10 - 괜찮아요

Ivana

출장 여행
좋아요: 직원 및 서비스
2023년 11월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 11월 19일
We appreciate the feedback, Ivana.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 - 훌륭해요

Warren 님, Scottsdale

2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 6일
Warren, thank you for your five-star rating! It's fantastic to hear you had such a wonderful experience at SpringHill Suites Scottsdale North. Your feedback is greatly appreciated and we hope to welcome you back again soon.

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 11월 14일
Brian, thank you for choosing SpringHill Suites Scottsdale North and taking the time to rate us. We're thrilled that you had an enjoyable experience with us. We look forward to serving you again in the future. Safe travels until then.

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thought charging$10 for parking was ridiculous.
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 7일
Karen, it's great to see you had a generally positive stay at SpringHill Suites Scottsdale North. When it comes to the parking fee, we understand it could catch you off guard. Please note that our fees help maintain the operational efficiency and security of our parking facilities. We appreciate your understanding and hope to welcome you back again soon.

10/10 - 훌륭해요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything good
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 5일
Cynthia, thank you for your high praises. We're thrilled to hear that SpringHill Suites Scottsdale North met your expectations. We look forward to hosting you again in the future for another excellent stay.

10/10 - 훌륭해요

Gerardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy Stay
We stayed here on Friday September 22,2023 we arrived an hour earlier for check in but it wasn't a problem the front desk clerk said the room is ready which really helped us out we had my grandson and he was very tired from the trip. Check in was fast and the clerk was friendly. The room was clean and the refrigerator and microwave are always a plus. The breakfast was really good they offered eggs, sausage,waffles you make and oatmeal also pastries and bagels. To drink coffee, juices and lemon water. Kathy was super great keeping everything well stocked and her gracious attitude. When we come back to Phoenix we will certainly stay here Thank you.
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 28일
Gerardo, we're thrilled to hear of your wonderful experience at SpringHill Suites Scottsdale North. It's great to know that our early check-in convenience made a difference, and that the efficient service from our front desk colleague was appreciated. We're pleased that the clean accommodations and kitchen amenities were beneficial, and we're equally delighted you enjoyed our hearty breakfast. We're glad that you appreciated our wonderful team members like Kathy as well. We look forward to welcoming you back during your next visit to Phoenix.

2/10 - 너무 별로예요

Cynthia

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Found a roach in bathroom, not at check in but the next day . The only can do is “change room” I told her I’m not changing rooms I need some deep cleaning because the the bathroom walls you can see the mold inside tub. Carpet in room was old and dirty too.
2023년 9월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 9월 21일
Thank you for your feedback. We pride ourselves in cleanliness and have scheduled a deep clean and a check with our third party partner. Thank you for being our guest.Lori HalmAREA GENERAL MANAGER

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to stay
This is the second time I have stayed here with my family (First time in 2020) and it is getting a little run down since then. Still a great place to stay but needs some maintenance on floors, walls, and fixtures.
2023년 9월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 9월 20일
Thank you for continuing to choose SpringHill Suites Scottsdale North for your family getaways. It's great to hear that you still find us a satisfactory option. Your feedback has been noted about certain areas that could benefit from upkeep and rest assured, we're dedicated to making necessary improvements where needed. We appreciate your insights and hope to have you back again for an even better experience.

10/10 - 훌륭해요

Jaime

2023년 8월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 18일
Thank you for the 5/5 rating, Jaime!It's excellent you enjoyed your time at SpringHill Suites Scottsdale North so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 - 훌륭해요

Stephanie

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had our pets with us and it was a great property for that purpose. Everyone was extremely friendly and helpful!
답변 제공: Customer Service 님, 2023년 8월 26일
Stephanie, we're thrilled to hear that your experience at SpringHill Suites Scottsdale North was such a positive one, especially as we know how important it is to find a welcoming property when traveling with pets. It's fantastic to know our team members provided a friendly and helpful environment for your stay. We hope to have the pleasure of hosting you—and your pets—again in the future.

10/10 - 훌륭해요

Kameanani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 5박 숙박함
답변 제공: Customer Service 님, 2023년 8월 20일
Kameanani, we're pleased to see you had a five-star experience at SpringHill Suites Scottsdale North. Thank you for choosing us for your stay and we hope to see you again soon. Safe travels!

8/10 - 좋아요

D Patton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 8월 17일
Thank you for taking the time to rate your stay at SpringHill Suites Scottsdale North. Although your review doesn't contain specific feedback, we appreciate your high ratings. Our team is dedicated to providing an exceptional experience, and we hope to welcome you back for another enjoyable stay.

10/10 - 훌륭해요

Judy Ann

2023년 8월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 2일
Thanks for the perfect rating, Judy!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at SpringHill Suites Scottsdale North.

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 5박 숙박함
답변 제공: Customer Service 님, 2023년 8월 9일
Hello Donna,Thank you for choosing to stay at SpringHill Suites Scottsdale North. We are thrilled to know you had a satisfying stay, and appreciate your positive rating. We look forward to welcoming you back on your next visit!Thank you again,The SpringHill Suites Scottsdale North Team

10/10 - 훌륭해요

Doug

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would stay again
2023년 8월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 8월 5일
Thanks, Doug! It's outstanding your time at SpringHill Suites Scottsdale North was fantastic. We can't wait until your next visit!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 7월 30일
Thanks for the perfect rating, Michael!We're pleased to hear that you have fully enjoyed your stay at SpringHill Suites Scottsdale North, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 - 훌륭해요

Jesus Manuel

좋아요: 직원 및 서비스
Beautiful
2023년 7월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 7월 16일
Thank you for sharing your perfect rating with us, Jesus!It's wonderful to see how much you appreciated your time at SpringHill Suites Scottsdale North! We want everyone to feel right at home at SpringHill Suites Scottsdale North. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 - 훌륭해요

Marty

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We have a very nice stay.
2023년 6월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 6월 28일
Marty, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at SpringHill Suites Scottsdale North!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was nice.
2023년 6월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 6월 26일
Thank you for the perfect rating!We're thrilled to see how much you enjoyed staying at SpringHill Suites Scottsdale North. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 - 훌륭해요

Seth

아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay. Good breakfast
2023년 6월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 6월 26일
Thanks for the lovely review, Seth!We're delighted you enjoyed your time at SpringHill Suites Scottsdale North! It's fantastic you appreciated our delicious breakfast selection. We care deeply about the happiness and satisfaction of our guests and your praise for our food lets us know we're doing our job.We look forward to hosting you again soon for another amazing experience. Have a lovely day!

8/10 - 좋아요

Jeannine

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great stay.
Very helpful friendly staff. Room was clean with the exception of questionable stains on the bottom of one curtain panel, which the staff was ready to remedy by offering me another room. Quiet relaxed atmosphere. I would book this hotel again.
2023년 6월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 6월 23일
Jeannine,Thank you for taking the time to share your experience at the SpringHill Suites Scottsdale North. It is great to hear that you found our staff helpful and friendly. Our team always strives to go above and beyond in providing exceptional service, so your kind words are truly appreciated.We are pleased that you enjoyed the clean and well-maintained guest room, apart from the minor issue with the curtain panel. We apologize for any inconvenience this may have caused you, but we're glad that our staff was proactive in offering a solution to ensure your comfort and satisfaction.It's wonderful to know that you appreciated the quiet and relaxed atmosphere at SpringHill Suites Scottsdale North, as we work hard to create a welcoming environment for our guests. We are thrilled that you would consider booking with us again in the future. It will be our pleasure to welcome you back for another enjoyable stay.Safe travels!

10/10 - 훌륭해요

Lois 님, Tubac

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 6월 13일
Thanks for the fantastic rating, Lois!It's outstanding we could exceed your expectations during your stay at SpringHill Suites Scottsdale North. We're all looking forward to your next stay with us.

10/10 - 훌륭해요

Soledad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent staff and very clean
2023년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 6월 24일
Thanks for sharing your feedback with us, Soledad!It's fantastic to see how much you enjoyed your recent stay at SpringHill Suites Scottsdale North! We strive to provide our guests with a very comfortable and modern environment. We look forward to hosting you again, in the near future for another outstanding experience.Thank you again for taking the time to share your feedback!

8/10 - 좋아요

Rebecca

2023년 6월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 6월 10일
Thank you for the 8/10 rating, Rebecca!We are excited to see that you had an enjoyable experience at SpringHill Suites Scottsdale North. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

4/10 - 별로예요

Erin

가족 여행
별로예요: 숙박 시설 상태 및 시설
The running water in the bathroom was non stop tile was chipped just was not very sanitary
2023년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 6월 2일
Thank you for sharing your feedback with us, Erin.We regret that you experience with us was anything less than perfect and that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to so we've shared your concerns with the appropriate members of our team so that we may improve moving forward.We hope to have a chance to host you again so we may share a more positive experience that our guests are accustomed to.

10/10 - 훌륭해요

Kassandra

가족 여행
Easy check in. Spacious room.
2023년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 5월 30일
Thanks for the splendid review, Kassandra!We're elated knowing you had such an incredible time at SpringHill Suites Scottsdale North. We're very keen on having our guests feel excited to come back. There's nothing more important to us than the happiness of our guests. Thank you again for the fantastic review.We look forward to your next trip!

10/10 - 훌륭해요

Susan 님, Allyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were able to check in early which we appreciated. All of the staff is very friendly.
2023년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 5월 26일
Thanks for the splendid review, Susan!It's fantastic you had such an excellent experience at SpringHill Suites Scottsdale North and that our team took such great care of you. We want you to feel right at home as soon as you walk through our doors! Our team will love to hear they made such a wonderful impression on you.We look forward to hosting you again soon so we can share another amazing experience with you.