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더블트리 바이 힐튼 피닉스 메사 여행 후기

4 out of 5
더블트리 바이 힐튼 피닉스 메사
1011 W Holmes Ave, Mesa, AZ

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 549개" "
평점 8 - 좋아요. 1002개 이용 후기 중 198개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 113개" "
평점 4 - 별로예요. 1002개 이용 후기 중 69개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 73개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Jongup

2022년 10월에 1박 숙박함
답변 제공: b 님, 2022년 10월 17일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and we look forward for your return.Bryan

10/10 - 훌륭해요

GIDONG

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
출장으로 1박 지냈는데 방도 깨끗하고 편하게 머물렀습니다.
2021년 11월에 1박 숙박함
답변 제공: b 님, 2021년 11월 30일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return in the future. Bryan

10/10 - 훌륭해요

Timm 님, Encinitas

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One night travel stay for business. Was comfortable, easy parking and clean.
2024년 4월에 1박 숙박함
답변 제공: b 님, 2024년 4월 24일
Thank you for taking time to review our hotel. I was glad to see that you had an enjoyable stay and we look forward for your return.Bryan

10/10 - 훌륭해요

Sultan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 3박 숙박함
답변 제공: b 님, 2024년 4월 24일
Thank you for taking time to review our hotel. I was glad to see that you had an enjoyable stay and we look forward for your return.Bryan

10/10 - 훌륭해요

Sam

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was helpful and very nice.
2024년 4월에 2박 숙박함
답변 제공: b 님, 2024년 4월 24일
Thank you for taking time to review our hotel. I was glad to see that you had an enjoyable stay and we look forward for your return.Bryan

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 숙박 시설 상태 및 시설
Nice property quiet area
2024년 4월에 1박 숙박함
답변 제공: b 님, 2024년 4월 15일
Thank you for taking time to review our hotel. I was glad to see that you had an enjoyable stay and we look forward to seeing you again.Bryan

8/10 - 좋아요

Shelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and quiet room
2024년 3월에 1박 숙박함
답변 제공: b 님, 2024년 4월 11일
Thank you for taking time to review our hotel. I was glad to see you enjoyed your stay and look forward for your return.Bryan

10/10 - 훌륭해요

Greg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was helpful and friendly
2024년 4월에 3박 숙박함
답변 제공: b 님, 2024년 4월 10일
Thank you for taking time to review our hotel. I was glad to see that you had an enjoyable stay and we look forward for your return.Bryan

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, this is a very nice hotel. The front desk staff were very helpful, and the housekeepers kept the room clean. I would have preferred that they had cleaned the room every day, since they cleaned it only two of the four nights I stayed there.
2024년 4월에 4박 숙박함
답변 제공: b 님, 2024년 4월 10일
Thank you for taking time to review our hotel. I was glad to see that you had an enjoyable stay and we look forward for your return.Bryan

10/10 - 훌륭해요

Christopher 님, Tustin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very nice and accommodating with me arriving later at night, which was important for my stay. A
2024년 4월에 1박 숙박함
답변 제공: b 님, 2024년 4월 10일
Thank you for taking time to review our hotel. I was glad to see that you had an enjoyable stay and we look forward for your return.Bryan

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good bar and restaurant downstairs. Friendly staff. Would def stay here again.
2024년 3월에 1박 숙박함
답변 제공: b 님, 2024년 4월 8일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

6/10 - 괜찮아요

Tyler

아이를 동반한 가족 여행
Well game room was out of service for the kids that they were looking forward to. Then the Starbucks machine was broken down, so my wife wasn't happy. Thankfully we stayed only 1 night because another night would have been not great. Won't return.
2024년 3월에 1박 숙박함
답변 제공: b 님, 2024년 4월 5일
Thank you for taking time to review our hotel. I apologize for the arcade being out of order as we had some testing going on in the meeting room adjacent to the arcade and they needed silence to complete their testing. While we cannot anticipate the Starbucks machine going down, we have scheduled an outside tech to service the machine and it will be back up and running by early next week. We hope you will provide us another opportunity in the future.Bryan

10/10 - 훌륭해요

Mark 님, Liberty

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value and location
2024년 3월에 1박 숙박함
답변 제공: b 님, 2024년 4월 2일
Thank you for taking time to review our hotel. I was glad to see that you had an enjoyable stay and we look forward for your return.Bryan

10/10 - 훌륭해요

Judy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved how convenient the location was to anything we needed. Restaurants,salons,shopping and drinks.
2024년 3월에 1박 숙박함
답변 제공: b 님, 2024년 4월 3일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and we look forward for your return.Bryan

10/10 - 훌륭해요

Ernest

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was awesome
2024년 3월에 1박 숙박함
답변 제공: b 님, 2024년 3월 27일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and we look forward for your return.Bryan

10/10 - 훌륭해요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and clean. For $300 a night it should be to this expectation.
2024년 3월에 1박 숙박함
답변 제공: Brian, Front Office Manager 님, 2024년 3월 25일
Thank you for the feedback. I will let housekeeping know and tell them to continue working to keep the rooms clean to our Guest standards.

4/10 - 별로예요

Kitagishi

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
There are some insect in my room
2024년 3월에 1박 숙박함
답변 제공: Brian, Front Office Manager 님, 2024년 3월 25일
I am so sorry, unfortunately with the private golf course next door sometimes insects do get to the hotel. Please next time let us know so we can help get them out.

8/10 - 좋아요

Teresa Louise 님, Liberty Hill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the price of this hotel they should have provided breakfast
2024년 3월에 4박 숙박함
답변 제공: b 님, 2024년 3월 11일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and appreciate the feedback provided. All brands have different standards and our brand standards do not include breakfast as complimentary. Our rates are based on demand in the area. Our hope is that you will provide us another opportunity in the future.Bryan

6/10 - 괜찮아요

Jana

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The hotel was just ok. The water pressure in the shower was horrible, the room was not overly clean, and every thing was very dated. The hotel could be nice with some TLC. The main level is nice but the rooms are lacking.
2024년 2월에 3박 숙박함
답변 제공: b 님, 2024년 3월 5일
Thank you for taking time to review our hotel. I wish your stay would have been better and sincerely appreciate the feedback provided. We will certainly discuss and make improvements. We hope you will provide us with another opportunity in the future.Bryan

10/10 - 훌륭해요

Cheryl

2024년 2월에 1박 숙박함
답변 제공: b 님, 2024년 3월 21일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and we look forward for your return.Bryan

6/10 - 괜찮아요

AARON

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Was overall good experince a few things went wrong and for paying over 400 i wpuld have expected emaculant but what do you do . Also should add breakfast ticket for price .
2024년 2월에 3박 숙박함
답변 제공: b 님, 2024년 2월 20일
Thank you for taking time to review our hotel. I wish your stay would have been better and appreciate the feedback. We price our hotel rooms based on supply the demand in the area during this time of year. Similar to the cost of a seat on an airplane that does not get anymore comfortable over the holiday season but the price of sitting in that seat certainly increases. Your feedback is very important to us and we will continue to ensure our hotel is up to the standards of DoubleTree and our guests. Bryan

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Dated facility, ac didn’t work very well.
2024년 2월에 4박 숙박함
답변 제공: b 님, 2024년 2월 19일
Thank you for taking time to review our hotel. I wish your stay would have been better and sincerely appreciate the feedback provided. We will certainly look into the air conditioning for our future guests as well we have scheduled some big projects in the near future and beyond that will assist us in moving forward with the look and feel of the guest rooms. We hope you will provide us another opportunity in the future.Bryan

10/10 - 훌륭해요

Jose

답변 제공: b 님, 2024년 2월 19일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and we look forward for your return.Bryan

10/10 - 훌륭해요

Greg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2024년 1월에 1박 숙박함
답변 제공: b 님, 2024년 2월 19일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and we look forward for your return.Bryan

6/10 - 괜찮아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had third party charging stations in the parking lot which were easy to access, improved for our EV
2024년 1월에 1박 숙박함
답변 제공: b 님, 2024년 2월 6일
Thank you for taking time to review our hotel. I wish your stay would have been better and appreciate the feedback regarding the charging stations. We hope you will provide us with another opportunity in the future.Bryan

10/10 - 훌륭해요

Beau

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: b 님, 2024년 1월 26일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and we look forward to seeing you again.Bryan

10/10 - 훌륭해요

Brad

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: b 님, 2024년 1월 24일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

2/10 - 너무 별로예요

Sarah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Found this in the top drawer of tv entertainment center
Hair on the walls inside of the shower
Hair on the walls inside of the shower
Hair on the walls inside of the shower
2024년 1월에 1박 숙박함
답변 제공: b 님, 2024년 1월 24일
Thank you for taking time to review our hotel. I wish your stay would have been better and we are sorry for the items mentioned. We wish you would have brought to our attention while you were at the hotel so we could have remedied for you. We will discuss and make improvements moving forward.Bryan

2/10 - 너무 별로예요

Ben

2024년 1월에 1박 숙박함
답변 제공: b 님, 2024년 1월 24일
Thank you for taking time to review our hotel. I wish your stay would have been better and would welcome any additional feedback as it would help us continue to improve. We hope to see you again in the future.Bryan

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cookies
Everything was great the thing about my stay was those delicious cookies!
2024년 1월에 2박 숙박함
답변 제공: b 님, 2024년 1월 24일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

4/10 - 별로예요

Kevin

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property is in desperate need of an update.
2024년 1월에 4박 숙박함
답변 제공: b 님, 2024년 1월 24일
Thank you for taking time to review our hotel. I wish your stay would have been better and appreciate the feedback. We hope to see you again in the future.Bryan

10/10 - 훌륭해요

Hugh 님, Boulder

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: b 님, 2024년 1월 24일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

10/10 - 훌륭해요

Gracelyn

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was a great place to stay. The staff was very friendly and happy to help.
2024년 1월에 2박 숙박함
답변 제공: b 님, 2024년 1월 24일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

10/10 - 훌륭해요

Claudia

2024년 1월에 1박 숙박함
답변 제공: b 님, 2024년 1월 29일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

10/10 - 훌륭해요

Mohammed

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff love it
2023년 12월에 5박 숙박함
답변 제공: b 님, 2024년 1월 24일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

10/10 - 훌륭해요

Juan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly!
2023년 12월에 1박 숙박함
답변 제공: b 님, 2024년 1월 24일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

2/10 - 너무 별로예요

Deborah

별로예요: 청결 상태, 직원 및 서비스
It was the noisiest place ever. It started with a couple with a child that talked/screamed at the top of his lungs(12:40 in the morning) He was even banging on the adjacent door. To cover up the noise his parents turned their TV up. Then thier was a group(I don't know how many) that laughed & played music. Then some men that partied late then their alarm went off early in morning. Then a sports team with young guys running up & down the hallway. We tried to call the front desk 5 times with no answer. My husband had to finally open the door & tell them to shut it down. With all, lots of slamming doors. People & the ice maker at all hours. Could hear the elevator every time it was used. Our room faced Hwy 60 so lots of traffic noise. Very expensive food ie: breakfast, supper, drinks. All in all we would never stay there again!
2023년 12월에 9박 숙박함
답변 제공: b 님, 2024년 1월 24일
Thank you for taking time to review our hotel. I wish your stay would have been better and appreciate the feedback provided. We will continue to look for ways to manage the kids and noise better.Bryan

10/10 - 훌륭해요

Fredric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: b 님, 2024년 1월 24일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

10/10 - 훌륭해요

Cody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hi
2023년 12월에 1박 숙박함
답변 제공: b 님, 2024년 1월 24일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

10/10 - 훌륭해요

Leticia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: b 님, 2024년 1월 24일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

6/10 - 괜찮아요

Ishmael and Praveena

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The amenities could be better for the price.
2023년 12월에 1박 숙박함
답변 제공: b 님, 2024년 1월 24일
Thank you for taking time to review our hotel. I wish your stay would have been better and would welcome any additional feedback as it would help us continue to improve. We hope to see you again in the future.Bryan

10/10 - 훌륭해요

Artur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: b 님, 2024년 1월 24일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

10/10 - 훌륭해요

Evelyn S.

2023년 12월에 1박 숙박함
답변 제공: b 님, 2024년 1월 24일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

2/10 - 너무 별로예요

Thuy

2023년 12월에 1박 숙박함
답변 제공: b 님, 2024년 1월 31일
Thank you for taking time to review our hotel. I wish your stay would have been better and would welcome any additional feedback as we discuss all feedback amongst the team to help us improve and move forward. We hope you will provide us another opportunity in the future.Bryan

10/10 - 훌륭해요

Juan

2023년 12월에 1박 숙박함
답변 제공: b 님, 2024년 1월 24일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

8/10 - 좋아요

na

2023년 12월에 1박 숙박함
답변 제공: b 님, 2024년 1월 24일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

10/10 - 훌륭해요

Nathan

가족 여행
Loved our spacious room!
2023년 12월에 1박 숙박함
답변 제공: b 님, 2024년 1월 24일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

10/10 - 훌륭해요

Bailey

2023년 12월에 2박 숙박함
답변 제공: b 님, 2024년 1월 24일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice
Everyone at the front desk was incredibly kind and understanding. I extended my trip twice and they helped me do that very easily. Wonderful lobby area!
2023년 12월에 2박 숙박함
답변 제공: B 님, 2024년 1월 24일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

8/10 - 좋아요

Ibukunoluwa

2023년 12월에 1박 숙박함
답변 제공: b 님, 2024년 1월 24일
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan