외관

코트야드 바이 메리어트 롱아일랜드 맥아더 에어포트 여행 후기

3 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 529개" "
평점 8 - 좋아요. 1001개 이용 후기 중 312개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 82개" "
평점 4 - 별로예요. 1001개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 39개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice to be close to the airport as well as LIRR. The pool and hot tub were clean and nice.
2024년 4월에 3박 숙박함
답변 제공: DawnB 님, 2024년 4월 6일
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Dawn BindrimDirector of Operations

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Kaitlyn 님, 2024년 4월 3일
Hello Robert, Thank you for taking the time to share you experience. We do hope to welcome you back again soon, thank you for choosing our hotel.

8/10 - 좋아요

Amin

가족 여행
Comfortable room and clean
2024년 3월에 1박 숙박함
답변 제공: DawnB 님, 2024년 3월 30일
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Dawn BindrimDirector of Operations

4/10 - 별로예요

Louis-philippe

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor staff service
2024년 3월에 1박 숙박함
답변 제공: Kaitlyn 님, 2024년 3월 25일
Hello Louis-philippe, I am so sorry to hear about the poor staff service you experienced. We are always looking for ways to improve and we will use this as a training tool.

10/10 - 훌륭해요

Ellen M

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful staff, took care of my mom’s oxygen delivery excellently. It was waiting for us in the room!😊. Friendly as well, especially the young man working in the Bistro. Staff at the desk were very nice as well & even welcomed us back to the hotel last night.
2024년 3월에 2박 숙박함
답변 제공: Kaitlyn 님, 2024년 3월 18일
Hello Ellen M, We are so glad to hear you had a great stay. We are so lucky to have such a wonderful team. We do hope to welcome you back again soon, thank you for choosing our hotel!

8/10 - 좋아요

Abigail

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay! Would definitely stay here again!
2024년 2월에 2박 숙박함
답변 제공: Kaitlyn 님, 2024년 3월 8일
Hello Abigail, I am so glad to hear you had a great stay! Thank you for choosing our hotel, we look forward to welcoming you again in the future.

10/10 - 훌륭해요

Alexis

2024년 3월에 1박 숙박함
답변 제공: Kaitlyn 님, 2024년 3월 25일
Hello Alexis, I am so glad to see you had a great experience! Thank you for choosing our hotel. We hope to welcome you back again soon.

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very accommodating
2024년 2월에 3박 숙박함
답변 제공: Kaitlyn 님, 2024년 2월 21일
Hello Joseph, Thank you for taking the time to share your feedback! We do hope to welcome you back again soon, thank you for choosing our hotel.

4/10 - 별로예요

Michael

연인과의 여행
The bathroom was cold and the room took a while to warm and have no good tv channels and the hot water took forever to get hot and you have too pay for parking your car for the price of the hotel room you should get free parking
2024년 2월에 2박 숙박함
답변 제공: DawnB 님, 2024년 2월 18일
Dear Michael, Thank you for taking the time to share your thoughts regarding your recent stay. Thank you for taking the time to let us know about your experience, we take all feedback and try our best to make the changes needed to enhance our guests' future stays. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.Sincerely, Dawn BindrimDirector of Operations

10/10 - 훌륭해요

Jaysoun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Kaitlyn 님, 2024년 2월 21일
Hi Jaysoun, 5 out of 5, looks like you had a great stay. Thank you for choosing our hotel, we do hope to welcome you again soon. Thank you for sharing your experience.

6/10 - 괜찮아요

Laura

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: DawnB 님, 2024년 2월 10일
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your review with my engineering team, and we are looking into what could have caused your negative experience. I truly am sorry for this inconvenience, i do hope you give us another chance again when your travels bring you back to our area. Thank you for bringing this to my attention.Sincerely,Dawn BindrimDirector of Operations

8/10 - 좋아요

James

2024년 2월에 1박 숙박함
답변 제공: Kaitlyn 님, 2024년 3월 22일
Hello James,Thank you taking the time to rate your experience. We do hope to welcome you back again soon, thank you for choosing our hotel!

10/10 - 훌륭해요

Kayla

연인과의 여행, 아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service
답변 제공: Kaitlyn 님, 2024년 1월 30일
Hello Kayla, I am so glad to see you were provided with excellent service. We are very lucky to have an awesome team, they all work so hard. We do hope to welcome you again soon, thank you for choosing our hotel.

8/10 - 좋아요

Kenneth

2024년 1월에 1박 숙박함
답변 제공: Kaitlyn 님, 2024년 3월 25일
Hello Kenneth, Thank you for taking the time to review your recent stay. We are always looking for ways to improve our guests experience and we will work harder to get to a 5 out of 5 score. Thank you for choosing our hotel, we hope to welcome you back again soon!

8/10 - 좋아요

Yiyoung

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The bed is way too soft and unstable. Feel like over 10 years old.
2024년 1월에 2박 숙박함
답변 제공: Kaitlyn 님, 2024년 1월 29일
Hello Yiyoung, I am so sorry to hear the bed was to soft for you. We did get new mattresses a couple of years ago, they are on the softer side. Most of our guests do enjoy this however we do have some that prefer a harder mattress. I will have engineering take a look to make sure there is nothing wrong just in case. Thank you for choosing out hotel, we hope you give us another chance in the future.

8/10 - 좋아요

Carl

좋아요: 청결 상태, 직원 및 서비스
The area was easy to get to the hotel
2024년 1월에 1박 숙박함
답변 제공: Kaitlyn 님, 2024년 1월 29일
Hello Carl, I am glad to see you enjoyed our area, we are prime location to mass transit and many attractions. We hope to welcome you back again in the future, thank you for choosing our hotel.

10/10 - 훌륭해요

Tayra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very welcoming. Comfortable stay.
2024년 1월에 3박 숙박함
답변 제공: Kaitlyn 님, 2024년 1월 29일
Hello Tayra, I am glad to see you had a comfortable stay. We are very lucky to have an awesome team, they all want to make sure our guests have a great experience. We hope to welcome you back again in the future, thank you for sharing your experience!

10/10 - 훌륭해요

kyung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Kaitlyn 님, 2024년 1월 24일
Hello Kyung, I am so glad to see you had a great experience. Thank you for taking the time to review your stay. We hope to welcome you back again soon, thank you for choosing our hotel.

2/10 - 너무 별로예요

Matthew

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Kaitlyn 님, 2024년 1월 22일
Hello Matthew, I am so sorry to see you had a poor experience. I will speak with our team and we will all work together to make sure we provide a better experience in the future for our guests. Thank you for letting us know so we can improve.

10/10 - 훌륭해요

Christina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Kaitlyn 님, 2024년 1월 22일
Hello Christina, I am so glad to see you had a great stay! We do hope to welcome you back again soon, thank you for choosing our hotel.

6/10 - 괜찮아요

Peter

좋아요: 직원 및 서비스
별로예요: 청결 상태
Charge for parking. Handicap bathroom
2023년 12월에 2박 숙박함
답변 제공: Kaitlyn 님, 2024년 1월 9일
Hello Peter, I am so sorry for your disappointment with your stay. Our property, and most hotels in our area do have a parking fee. This fee is listed on the Marriott Website along with the Expedia website as well. Your reservation did come through on our end as a reservation for a handicap room, I am sorry you did not need those amenities. We do hope you give us another chance again in the future.

4/10 - 별로예요

William G

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I paid 156 dollars for a room here plus parking and no breakfast? False advertising after taxes it was over $200 very disappointed
2024년 1월에 1박 숙박함
답변 제공: Kaitlyn 님, 2024년 1월 9일
Hello William G, I am so sorry for your disappointment, that is never how we want our guests to feel. We do try to make sure all of our information is listed on our websites along with the parking fee and ala carte menu at our Bistro. I hope you have a wonderful 2024, thank you for staying at our hotel.

8/10 - 좋아요

Stacy

좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Kaitlyn 님, 2024년 1월 9일
Hello Stacy, Thank you for choosing to stay at our hotel. We are so glad to see you enjoyed your stay. We hope to welcome you back again!

10/10 - 훌륭해요

Lisa

단체 여행, 연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the common area to watch the football game and celebrate the new year!
2023년 12월에 2박 숙박함
답변 제공: Kaitlyn 님, 2024년 1월 9일
Hello Lisa, We are so glad to hear you had a great experience! We do hope to welcome you and your family and friends back again to our hotel. Have a wonderful New Year!

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Kaitlyn 님, 2024년 1월 9일
Hello Kathleen, Thank you for taking the time to review your stay. We are so happy to see you had a great experience. We hope to welcome you back again soon!

10/10 - 훌륭해요

Elisa

2023년 12월에 1박 숙박함
답변 제공: Kaitlyn 님, 2024년 1월 22일
Hello Elisa, 5 out of 5, thats great! It looks like you had a great experience. We hope to welcome you again when your travels bring you back to our area. Thank you for choosing our hotel!

8/10 - 좋아요

Norma

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Parking FEE
Everything was good except they don’t say anywhere that there is a parking fee of $12 + tax a day. You just wake up next morning with a new charge on your credit card that the way you will find out.
2023년 12월에 1박 숙박함
답변 제공: DawnB 님, 2023년 12월 31일
Dear Norma,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We do include the parking fee on all booking channels, so you are aware at the time of booking, as well as including it in your confirmation. I have shared your feedback with our team, and we will work on providing a better experience in the future. I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Dawn BindrimDirector of Operations

8/10 - 좋아요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: DawnB 님, 2023년 12월 30일
Dear Susan, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.

8/10 - 좋아요

Marguerite

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Christmas stay
The room was very nice and clean and roomy. My only complaint was being charged for parking. Every hotel we have stayed at had complimentary parking. The original charge for the hotel was very good but adding on another $13 did not make the rate seem that good.
2023년 12월에 1박 숙박함
답변 제공: DawnB 님, 2023년 12월 30일
Dear Marguerite, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Sincerely,Dawn BindrimDirector of Operations

8/10 - 좋아요

Dianna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Location when flying in for short stay.
The staff is very helpful and friendly. Great location close to Airport. The room however was older and needed some nicer updating. Old Toothpaste splatter on the walls by the sink.
2023년 12월에 1박 숙박함
답변 제공: Kaitlyn 님, 2023년 12월 11일
Hello Dianna, Thank you for taking the time to let us know about your recent stay. We appreciate all feedback as we are always looking for ways to improve. We do hope you give us another chance again in the future. Thank you for choosing our hotel!

8/10 - 좋아요

Taraus

2023년 12월에 1박 숙박함
답변 제공: DawnB 님, 2023년 12월 10일
Dear Taraus, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.

8/10 - 좋아요

Tim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was nice and very clean. Bed was one the most comfortable ever. Here is the thing i have been noticing. Hotels now charging 12 bucks a night to park? I could see if it is downtown Manhatten, but it is in the middle of suburbia next to a highway. Didn’t notice this hidden or not so hidden fee when i booked room. I would have picked a different hotel and i will next time. Everything else was perfect. Kinda like how a "pound"of bacon is now 12 ounces. Just another way to squeeze more money out of us.
2023년 11월에 3박 숙박함
답변 제공: DawnB 님, 2023년 12월 1일
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Dawn BindrimDirector of Operations

10/10 - 훌륭해요

Ronnie

2023년 11월에 1박 숙박함
답변 제공: DawnB 님, 2023년 12월 10일
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Dawn BindrimDirector of Operations

10/10 - 훌륭해요

Suzanne

2023년 11월에 1박 숙박함
답변 제공: DawnB 님, 2023년 12월 10일
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Dawn BindrimDirector of Operations

10/10 - 훌륭해요

Elaine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Dawn B 님, 2023년 11월 13일
Dear Elaine, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered we are truly lucky to have the best staff. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Dawn BindrimDirector of Operations

2/10 - 너무 별로예요

Joseph

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No hot water
There was no hot water the next morning
2023년 11월에 1박 숙박함
답변 제공: Kaitlyn 님, 2023년 11월 13일
Hello Joseph, Thank you for bringing this to our attention. We are taking a look now at the room to see what could have caused this. We hope to welcome you back again in the future!

10/10 - 훌륭해요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient location. Excellent staff. Property kept clean.
2023년 11월에 3박 숙박함
답변 제공: Dawn B 님, 2023년 11월 12일
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 - 괜찮아요

Audrey

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not enough light in the room. Should have a mirror/light near an outlet to allow for hair drying, makeup etc outside the bathroom.
2023년 11월에 4박 숙박함
답변 제공: Kaitlyn 님, 2023년 11월 8일
Hello Audrey, Thank you for taking the time to let us know about your recent stay. We are always looking for feedback and appreciate this! We hope to welcome you back again in the future.

8/10 - 좋아요

Robins

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Kaitlyn 님, 2023년 11월 8일
Hello Robins, Thank you for letting us know about your recent stay. We hope to welcome you back again soon!

10/10 - 훌륭해요

marty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Kaitlyn 님, 2023년 11월 8일
Hello Marty, Thank you for choosing to stay at our hotel! We hope to welcome you back again in the future.

10/10 - 훌륭해요

Edward

2023년 10월에 1박 숙박함
답변 제공: DawnB 님, 2023년 12월 1일
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Dawn BindrimDirector of Operations

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Kaitlyn 님, 2023년 11월 8일
Hello Deborah, I am so glad to see you had a great stay at our hotel. We hope to welcome you back again in the future.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was charged $12 plus tax for self parking my car in an unsecured lot.
2023년 10월에 1박 숙박함
답변 제공: DawnB 님, 2023년 11월 1일
Dear Thomas, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Dawn BindrimDirector of Operations

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean property
2023년 10월에 2박 숙박함
답변 제공: DawnB 님, 2023년 11월 1일
Dear Joseph, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Dawn BindrimDirector of Operations

6/10 - 괜찮아요

Kenneth

연인과의 여행
Limited breakfast options and we were charged $12 a day for parking. Ridiculous considering a couple of days we had to park in the Smokey Bones Grill parking lot!
2023년 10월에 4박 숙박함
답변 제공: DawnB 님, 2023년 10월 28일
Dear Kenneth, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our team, and we will work harder to provide a better experience. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Cassandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family Party Stay
The hotel was well maintained- the staff was friendly- I felt safe at the location. We enjoyed our stay.
2023년 10월에 2박 숙박함
답변 제공: DawnB 님, 2023년 10월 22일
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Bibi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing place
2023년 10월에 2박 숙박함
답변 제공: DawnB 님, 2023년 10월 22일
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

steve

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff and room.
2023년 10월에 1박 숙박함
답변 제공: DawnB 님, 2023년 10월 22일
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 - 괜찮아요

Patricia

There was no hair dryer in the bathroom. This was very disappointing as we were here for a wedding. For such a quality hotel, it was surprising that they lacked this needed convenience.
2023년 10월에 1박 숙박함
답변 제공: Kaitlyn 님, 2023년 10월 9일
Hello Patricia, I am so sorry for your disappointment with no hair dryer. Our rooms do have them and they are located in the closet, yes, I do understand that is a weird spot. I will work with our team and see about adding signage in our rooms to direct our guests to the proper location. I do hope you give us another chance to provide you with a better experience in the future. Thank you for staying with us.

8/10 - 좋아요

Tim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dedicated staff
2023년 10월에 2박 숙박함
답변 제공: DawnB 님, 2023년 10월 6일
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.