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보더스 인 & 스위트 바이 코블스톤 호텔 - 콜럼버스 여행 후기

2 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 460개 이용 후기 중 179개" "
평점 8 - 좋아요. 460개 이용 후기 중 167개" "
평점 6 - 괜찮아요. 460개 이용 후기 중 72개" "
평점 4 - 별로예요. 460개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 460개 이용 후기 중 17개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

4/10 - 별로예요

Kenneth

I stayed here twice this week when traveling to see family and friends. First time I stayed in a room with a whirlpool and the second time in a regular room. When I filled the tub, the water was brown. Sure from rust in the plumbing. So I didn’t use the tub. Waste of extra money. Second stay in a regular room, the ceiling looked like it was about to fall in the shower. Then there were two remotes for one tv. Not sure what one to use as neither one really worked. Then I found stuff on the floor the cleaner should have found. Good for them it’s the only Hotel in Columbus, WI.
2024년 4월에 1박 숙박함
답변 제공: Kal 님, 2024년 4월 3일
We are extremely sorry for the inconvenience. We do clean whirlpool in room once a month, but because of slow season it is not being use, so to use it you have to empty the tub and refill it. We had tub overflow so ceiling in bathroom had some stain, we will take care of the ceiling in that bath room. Please contact us at gm.wi8800@stayboarders.com and we will help.

6/10 - 괜찮아요

Kenneth

2024년 3월에 2박 숙박함
답변 제공: Kal 님, 2024년 4월 3일
Thank you so much for your feed back. Hope to see you back soon.

10/10 - 훌륭해요

Jenna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Nice and clean facility. The whirlpool water was very discolored. Maybe hard water? The only downside for the price.
2024년 3월에 1박 숙박함
답변 제공: Kal 님, 2024년 4월 3일
We are glad to hear that your stay went great. Thank you so much for sharing your experience. The color of the floor of the whirlpool is different than pool that is why you see the water difference in pool and hot tub. We do empty out hot tub every Monday to maintain cleanliness. Once again thanks for the feed back, can't wait to see you back soon.

8/10 - 좋아요

Gregory

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs an update
2024년 3월에 1박 숙박함
답변 제공: Kal 님, 2024년 4월 3일
Thanks for the feed back, we really appreciate it. Our last update of case good was done in 2018 so end of this year we are replacing carpet and case good.

8/10 - 좋아요

Janet

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
At 8:30 am. the warm food pan I assumed had rggs possibly a meat was empty. Breakfast goes til 9:30. Other than that it was fine.
2024년 2월에 1박 숙박함
답변 제공: Kal 님, 2024년 4월 3일
Thank you so much for your feed back and we are extremely sorry for the breakfast supply and the inconvenience. We will ask our staff to maintain the breakfast bar and check very often. Hop to see you back soon.

8/10 - 좋아요

Cassy 님, Columbus

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

6/10 - 괜찮아요

Robert

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Cassy 님, Columbus

2023년 12월에 1박 숙박함

8/10 - 좋아요

Cassy 님, Columbus

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

RANDY

2023년 11월에 3박 숙박함

8/10 - 좋아요

Galen

2023년 11월에 1박 숙박함

8/10 - 좋아요

Kris

연인과의 여행
좋아요: 편의 시설/서비스
There are no curtains on the windows, just the light filtering blinds, the TV has Dish, but you can only watch about 10 channels. The shower doesn’t drain properly, there was water up to my ankles the whole time I was in the shower. I don’t think we would ever stay here again.
2023년 11월에 1박 숙박함
답변 제공: Kal 님, 2023년 12월 19일
Thank you so much for for your valuable feedback. We have install new roller shades in all our rooms each roller shade has two rollers one for light filtering and another for back out. There is two chains one for dark out shade and the other for sheer. We are sorry for the slow Darian we will advise our maintenance to routinely check on drains. We do have 40 channels including HBO. Once again than you so much for your feed back and hope you will give us second chance.

10/10 - 훌륭해요

Melinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect!
Stayed here two times in the past 6 months because we had a bike event in the area and we love love this hotel from the staff to the cleanliness and the breakfast! Definitely will book again when in the area
2023년 10월에 2박 숙박함
답변 제공: Kal 님, 2023년 12월 19일
Thank you so much for taking time to share you experience online, It gives motivation to our staff to perform their best. Than you so much for for positive feedback. We can not wait to see you back soon.

8/10 - 좋아요

Dennis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Kal 님, 2023년 12월 19일
Thank you so much for taking survey and sharing your experience.

10/10 - 훌륭해요

Jay 님, Haines City

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean!
2023년 10월에 1박 숙박함

8/10 - 좋아요

Melissa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly, kind and accommodating. Breakfast was great, pool was nice, rooms were clean. Only complaint is all creamer for coffee was spoiled when I brought it to staff attention she directed me to get new ones under the cupboard, she showed me under the cupboard. I explained to her that creamer has a short shelf life and should be refrigerated, like milk…..not stored under the cupboard. Her response, “oh, I don’t know anything about creamer, I just work here.”
2023년 10월에 1박 숙박함
답변 제공: Kal 님, 2023년 10월 15일
Thank you so much for sharing your experience. We will make sure our staff will be paying attention on entire breakfast bar to make sure all the items are unto date and stored properly. We will also make sure with our suppliers about storage of all the items. Once again thank you so much for the feedback.

10/10 - 훌륭해요

Jeremy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice accommodation
I stay at many hotels and this ones one of the better ive been to. Everything worked the facility was in good shape with no holes or damage that i seen. I did find a few black hairs under my pillow. But rest of the bed looked fine. So could have been from house keeping
2023년 10월에 1박 숙박함
답변 제공: Kal 님, 2023년 10월 15일
Thank you so much for your positive feed back. We are happy to hear that your stay was as you expected. We will definitely talk to our housekeeping department and make sure they perform their best. Can't wait to see you back.

6/10 - 괜찮아요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast was okay, coffee not warm. Beds were okay, not as comfortable as they could be. Woke up with backache. A bit pricey for the experience. But clean and functional.
2023년 10월에 2박 숙박함
답변 제공: Kal 님, 2023년 10월 15일
Thank you so much for bringing it to our attraction. It will give us a chance to improve and find out our weaknesses. Thank you so much and looking forward to get second chance.

8/10 - 좋아요

Ron

연인과의 여행
Just a stay
2023년 10월에 1박 숙박함
답변 제공: Kal 님, 2023년 10월 15일
Thank you so much for taking post stay survey and giving us positive feedback. We really appreciate your business and time. Thank you so much.

10/10 - 훌륭해요

Sara

2023년 10월에 1박 숙박함
답변 제공: Kal 님, 2023년 12월 19일
We really appreciate your positive feedback and thank you very much for sharing your experience.

8/10 - 좋아요

Bradley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean, beds were comfy, but hotels with mini-fridges in them really need to defrost them on a regular basis. None of the waters and ice pack i put in the fridge in the evening were any colder next morning. Bathroom sink and mirror had minimal lighting, could be better, probably more of a problem for the ladies than us guys. Otherwise a good value, and very short drive to Amtrak station.
2023년 9월에 1박 숙박함
답변 제공: Kal 님, 2023년 10월 3일
We really appreciate your feedback. Thank you so much for for expressing your recommendation. We will definitely talk to our Houskeeping staff regarding mini fridges. We will look into our option for extra light for vanity. Once again thank you very much for taking time to write a feed back. We will see back soon.

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently located and fast check-in and very casual setting
2023년 9월에 1박 숙박함
답변 제공: Kal 님, 2023년 10월 3일
Than you so much for taking time to review your experience at our hotel. We really appreciate your feedback and can't wait to see you back soon.

10/10 - 훌륭해요

Elaine

2023년 9월에 1박 숙박함
답변 제공: Kal 님, 2023년 10월 15일
We really appreciate your feedback. Positive feedback help us to stay focus and give our best. We will see you back soon.

8/10 - 좋아요

Paul

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Kal 님, 2023년 10월 3일
We really appreciate that you take time to do the survey. Thank you so much for rating our accommodation. We really appreciate your business and time at our hotel. Thank you so much. See you back soon!

8/10 - 좋아요

Ricky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Kal 님, 2023년 10월 3일
Thank you so much for rating 4 out of 5. We are sure that you enjoy the stay with us. Thank you so much for your feed back and we will host you back soon.

10/10 - 훌륭해요

Caitlin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was updated and clean.
2023년 9월에 1박 숙박함
답변 제공: Kal 님, 2023년 10월 3일
Thank you so much for taking a time to share your experience at your hotel. Your 5 out of 5 rating will inspire our staff to do their best. We are glade that your stay at our hotel went as you planed. we see you back soon.

10/10 - 훌륭해요

michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice affordable place
2023년 8월에 1박 숙박함
답변 제공: Kal 님, 2023년 10월 3일
We really appreciate your feedback and five star rating. Your feedback is our certification of best performance by our staff. We really thankful for your positive feed back, we will see you back soon.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Kal 님, 2023년 10월 3일
Thank you very much for taking our rating survey and giving us amazing rating. By your rating we can tell that you enjoyed your stay at our hotel. Thank you so much for rating your best for our hard work. We our proud of our best performing staff.

8/10 - 좋아요

Ruth

2023년 8월에 1박 숙박함
답변 제공: Kal 님, 2023년 10월 3일
We really appreciate your feedback. Thank you so much for using our facility and rating your best. We will see you back soon.

8/10 - 좋아요

Ron

2023년 8월에 1박 숙박함
답변 제공: Kal 님, 2023년 10월 3일
We are glade to see you positive feedback it will help us keep doing our best. Thank you so much for sharing your experience and we will see you back soon.

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Kal 님, 2023년 10월 3일
Reviews are feed for our staff to perform their best and thank you so much for feeding us your best rating. We really appreciate your rating and feedback and can't wait to see you back soon.

8/10 - 좋아요

Amy

좋아요: 직원 및 서비스
2023년 8월에 2박 숙박함
답변 제공: Kal 님, 2023년 10월 3일
Thank you so much for your amazing feedback. It help us to encourage our staff to perform their bast. WE are very thanks full of your generous feed back. Than you very much and we will be happy to host you back soon.

4/10 - 별로예요

Cassandra

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I don’t ever share reviews of places , but I’ll make an exception this time . We got put in a room right next to the laundry area , usually not an issue - but it was musty and smelled so bad . We were told they were booked solid , so couldn’t switch rooms . Tv didn’t work, we had to have the desk girl come and unplug everything and finally got it to work. (Not her fault). Bed was fine , everything was okay in the room besides the smell was atrocious , and the musty feeling of being in a laundry room that’s damp , was hard to sleep . Breakfast was basically out at 830, and they serve until 930. I asked if we could get cups, since all the silverware and utensils were out - they did refill about 20 minutes later , so it didn’t help much - we were done eating. Very limited food choices . I don’t usually complain, and have stayed in worse places . If you don’t plan to eat breakfast , the room is okay . Make sure you don’t get the room next to the laundry room . Otherwise fair hotel, but we will never stay again.
2023년 8월에 1박 숙박함
답변 제공: Kal 님, 2023년 8월 6일
Thank you very much for your feed back. We are extremely sorry to hear that your stay was uncomfortable. We will definitely address the issue to our staff. We do have timing for guest laundry use it is only available from 9am to 9pm. Musty small is from the new AC unite so we will replace that unite. For the breakfast we will have our staff pay more attention. Once again we are extremely sorry for the inconvenience.

10/10 - 훌륭해요

Paula

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was priced right for what we needed!
2023년 7월에 1박 숙박함
답변 제공: Kal 님, 2023년 8월 6일
We really appreciate your feedback. Positive feedback helps our staff to do their best. We are very pleasant to hear that your stay was convenient. Looking for word to see you back again.

10/10 - 훌륭해요

Ravishankar

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cozy. Very clean. Room was very comfy. Perhaps, they can put in slightly quieter exhaust fans in washroom. Internet was great. Good opportunity to make slight improvements on breakfast to make it 5 star. I.e eggs everyday. Staff was very positive and eager to assist. Good restaurants nearby. Overall great value!!
2023년 7월에 1박 숙박함
답변 제공: Kal 님, 2023년 8월 6일
We are very happy to hear positive words from you. Thank you so much for posting positive feed back. Looking forward to see you back soon.

8/10 - 좋아요

Karl 님, Peoria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was once a Super 8, but for the most part it's in good repair. There are a few chain restaurants nearby and a small general store. The town is nice enough. At check in, there was an error in billing which the motel was slow to correct. In the end, Expedia refunded the amount they had charged to compensate for the mistaken bill at the motel. I've stayed here once before, and despite the billing error, I'd be willing to try them again. The place was clean and the bed comfortable.
2023년 7월에 1박 숙박함
답변 제공: Kal 님, 2023년 8월 6일
Thank you so much for sharing your experience at our hotel, we really appreciate your feedback. Thank you so much on behalf of our staff and can't wait to see you back soon.

8/10 - 좋아요

Marlana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Kal 님, 2023년 8월 6일
Thank you so much for taking survey and going us a rating. we really appreciate your feedback and business.

6/10 - 괜찮아요

Becky

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Eggs were not great- tasteless. Sausage very good. Good selection at breakfast. Did not get to use pool. Property seemed old and needs to be updated. Beds were sooooo comfortable. Pillows were small- my son called them Leprechaun pillows. Over all an average experience.
2023년 7월에 1박 숙박함
답변 제공: Kal 님, 2023년 7월 26일
We really appreciate your feedback. Thank you so much for writing about your experience. we are extremely sorry about eggs, we will defiantly find out the matter about eggs. Once again thank you so much.

8/10 - 좋아요

Gericel

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay for the price paid.
Everything went pretty well. The only thing I we dislike was that the toilet was not properly cleaned, when we lift the seat cover there was a lot of urine from previous hosts.
2023년 7월에 1박 숙박함
답변 제공: Kal 님, 2023년 7월 26일
Thank you so much for sharing your experience. We are very sorry to hear that toilet was not clean. We will definitely talk to our housekeeping staff and make sure it is cleaned properly.

10/10 - 훌륭해요

Bonnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Bery nice hotel and staff. Breakfast was great.
2023년 7월에 1박 숙박함
답변 제공: Kal 님, 2023년 7월 26일
We are happy to hear that your stay was joyful. We really appreciate your feedback. Can't wait to see you back.

10/10 - 훌륭해요

Cindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Kal 님, 2023년 7월 26일
Thank you so much for positive feedback, we really appreciate your business. We will see back soon. Once again thanks for the feedback.

8/10 - 좋아요

dianne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Kal 님, 2023년 7월 4일
Thank you so much for your rating.

2/10 - 너무 별로예요

Susan

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Worst stay we’ve ever had at Borders. First day in room didn’t get cleaned till almost 4 and then it was just pick up garbage I already bagged and put out, picked up one set of towels we used and gave a new set, we got toilet paper, Kleenex, garbage liners, plastic cups as not enough after one day? Second day turned on hair dryer and it sparked, popped and blue out all electrical in our room. After trying to communicate with two staff who did not speak English, one maid that did got the manager up who reset the fuse. He left the property and discovered something happened to the tv. Could get only the weather channel. Satellite, cable, internet all not working. Three front desk people were told several times during day and manager out of town. One said she would text him as only option was move to a different room on a different floor in the fifteenth minutes we had before attending a family event. Who wants to pack up everything and move to another room? All electric had come back on but nobody knew anything about the cable/satellite/tv. Unacceptable! Gal said she texted manager several times but no answer. We requested a bill adjustment but only he could authorize that. When leaving at 6 this morning asked again about contact with manager-no notes on the incident and no contact but he would be in at 8. Lot of good that would do us. We have always stayed at that motel multiple times in the past without ever having an issue. Makes us wonder about owner?
2023년 6월에 3박 숙박함
답변 제공: Kal 님, 2023년 7월 4일
We are extremely sorry to hear, that your stay was not comfortable. We do not like to use excuse but we were short on staff for that weekend so there was some slack on managing the daily operation. We are extremely sorry for inconvenience. We will contact you and make sure that we will take care of you.

10/10 - 훌륭해요

Brandyn

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel staff was accommodating and friendly. Breakfast buffet was well stocked and delicious. Would stay here again!
2023년 6월에 1박 숙박함
답변 제공: Kal 님, 2023년 7월 4일
We are extremely happy to hear your experience at our hotel.Thank you very much for sharing your experience to online community. We can't wait to see you back. Once again thank you so much.

8/10 - 좋아요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 3박 숙박함
답변 제공: Kal 님, 2023년 7월 4일
We are happy to hear from you and thank you so much for taking survey and giving as appropriate rating.

10/10 - 훌륭해요

Jan Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only thing I would recommend is that they get higher quality ice bags and plastic cups. Both of mine broke and leaked. Also the ice bag was not replaced daily and i had to ask to get another.
2023년 5월에 3박 숙박함
답변 제공: Kal 님, 2023년 7월 4일
Thanks for taking time to share your experience, we are super happy to hear that your stay was pleasant. We will definitely replace our ICE bucket liner and clear plastic cup for better quality. Thank you so much for your positive feedback.

8/10 - 좋아요

Deena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms were clean, bed was comfortable
2023년 5월에 2박 숙박함
답변 제공: Kal 님, 2023년 7월 4일
Thanks for taking time to take survey and giving us rating. We really appreciate your feed back and business.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Kal 님, 2023년 7월 4일
Thank you so much for the five star rating, looking forward to see you back.

8/10 - 좋아요

Scott

가족 여행
좋아요: 청결 상태
Clean and quiet. Overall a good stay.
2023년 5월에 1박 숙박함
답변 제공: Kal 님, 2023년 7월 4일
Thank you so much for taking time to write a feedback, we really appreciate your kindness. Thank you very much.