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스피텔 워싱턴 디시 라피엣 스퀘어 여행 후기

5 out of 5
스피텔 워싱턴 디시 라피엣 스퀘어
806 15th Street NW, Washington, DC

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 644개" "
평점 8 - 좋아요. 1001개 이용 후기 중 211개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 86개" "
평점 4 - 별로예요. 1001개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 29개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

YOON HEE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 6박 숙박함
답변 제공: Karla 님, 2019년 12월 3일
Thank you Yoon Hee for taking the time to leave feedback , We hope your next visit will be as pleasant as the previous one. A bientot! -Karla Erales General Manager

8/10 - 좋아요

정란

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and good
1. It's good to have a bathtub and a shower booth. 2. The bed was comfortable, nice and clean. 3. They had an umbrella renting service for the customers. 4. There were two big mirrors even in the room. 5. Valet parking fee was too expensive: $ 65 + some resort fee a day + tax
2019년 10월에 2박 숙박함
답변 제공: Karla 님, 2019년 10월 15일
Thank you 정란 for taking the time to leave a review, I am very pleased to hear that you liked your accommodations and found your bed comfortable, nice and clean, and that you liked our bathroom style. I am also very happy that you liked our services. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Merci! -Karla Erales General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel in Washington DC
Service of Hotel is very good and the room was clean, relax to stay. Hotel's location is great to go to the many US Administration buildings including White House. there is little bit far from the covenience, drug store such as 7Eleven, CVS.
2019년 9월에 3박 숙박함
답변 제공: Karla 님, 2019년 9월 23일
Thank you for taking the time to leave a review, I am very pleased to hear that the service from the team was very good, and that your accommodations were clean and relaxing. I am also very happy to hear that you found our central location great. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. A bientot! -Karla Erales General Manager

8/10 - 좋아요

Leaman and Teresa

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Very nice hotel in a very convenient location. However, the room attendant and restaurant/bar staff were not attentive, long waits and food quality suspect.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Dora

Staff very friendly and helpful. Room clean and very comfortable - very nice hotel. Will definitely return and definitely recommend.
2024년 4월에 2박 숙박함
답변 제공: Veronique Stalport - Director of Operations 님, 2024년 4월 22일
Dear Dora, we are delighted to hear that you found our staff friendly and helpful, and enjoyed the clean and comfortable room. We look forward to welcoming you back and appreciate your recommendation. Warm regards,

10/10 - 훌륭해요

Flora

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its in great location, the staff super friendly. The food was great. I loved the bed it was very comfortable
2024년 4월에 2박 숙박함
답변 제공: Veronique Stalport - Director of Operations 님, 2024년 4월 22일
Dear Flora, thank you for your kind review. We are delighted to hear that you enjoyed our convenient location, friendly staff, great food, and comfortable beds. We look forward to welcoming you back soon. Best regards,

10/10 - 훌륭해요

Katherine 님, Tolland

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly and welcoming to our family even with a late arrival. Our room was beautiful and spacious for the four of us. The location is perfect for exploring the city and the museums. We will stay there again! Thank you for a wonderful experience.
2024년 4월에 5박 숙박함
답변 제공: Karla 님, 2024년 4월 15일
Dear Katherine,Thankyou for the wonderful review! We are so happy to read that you enjoyed the room, our fantastic location, and most importantly, our incredible team! We look forward to seeing you again.All the best,

10/10 - 훌륭해요

Veronika

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a very nice property close to attractions and residential parts of D.C. , which worked for us since we were visiting our adult children living close by. Great place to come to after a whole day out and about.
2024년 4월에 2박 숙박함
답변 제공: Karla 님, 2024년 4월 15일
Dear Veronika,We are delighted to read that you enjoyed your visit to DC and your stay at Sofitel. We look forward to welcoming you back on your next visit.Thank you,Karla

10/10 - 훌륭해요

Kristine

좋아요: 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Karla 님, 2024년 4월 15일
Dear Kristine,Thank you for the excellent rating! We are so happy that you enjoyed your stay at Sofitel DC. Hopefully this is the first of many future visits!Thank you again,Karla

10/10 - 훌륭해요

Philip

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, lovely rooms, very cozy beds! Would stay here again in a heartbeat!
2024년 4월에 1박 숙박함
답변 제공: Karla 님, 2024년 4월 11일
Dear Philip,Thank you so much for the wonderful review! We would be delighted to have you back again, so hopefully we will see you soon!All the best,Karla

10/10 - 훌륭해요

Graco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close proximity to all locations.
2024년 4월에 3박 숙박함
답변 제공: Veronique Stalport - Director of Operations 님, 2024년 4월 11일
Dear Graco,Thanks for the great review and feedback about our location.

10/10 - 훌륭해요

Mike 님, Dallas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Limited room service is a negative
2024년 4월에 4박 숙박함
답변 제공: Karla 님, 2024년 4월 10일
Dear Mike,Thank you so much for the excellent rating! We hope that means you will visit us again soon.All the best,Karla

10/10 - 훌륭해요

DOUGLAS

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its the oerfect place to stay. Its close enough yo wvrything, yet just far enough away that its not noisey or tourist trappy! The room was lovely and super immaculate! Plus they use Balmain products! So fun!!! The gym is nothing to be excited about at all! But its DC youre going to walk the calories off! Their in room dining was great and fast and their breakfast was DELISH!!! Super happy with this hotel!!!
2024년 4월에 4박 숙박함
답변 제공: Karla 님, 2024년 4월 8일
Dear Douglas,Thank you so much for the wonderful review! We are delighted that you enjoyed your stay and saw the beautiful sights. We would love to host you again should you return to DC.All the best,Karla

10/10 - 훌륭해요

Ashley 님, Zachary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 4박 숙박함
답변 제공: The Sofitel Team 님, 2024년 4월 4일
Thanks for the 5 stars!

10/10 - 훌륭해요

Patrick

2024년 3월에 8박 숙박함
답변 제공: Karla 님, 2024년 4월 22일
Dear Patrick,Thank you for giving us a perfect score! We hope that means we will welcome you back on a future visit.All the best from the Sofitel DC Team,Karla

8/10 - 좋아요

Riley 님, Chattanooga

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We spent a few days at the Sofitel DC in 2019, and this time we both noticed a decline in cleanliness. The hotel is nice, but could use some general updating and a focus on overall cleanliness. We had a nice stay and the staff was accommodating. Next visit to DC, however, may have us looking for another hotel, we are sad to say
2024년 3월에 4박 숙박함
답변 제공: Veronique Stalport Director of Operations 님, 2024년 4월 2일
Dear Riley,Thank you for your valuable feedback regarding your recent stay at Sofitel Washington DC Lafayette Square. We appreciate your kind words about our staff and your overall experience. Please rest assured that we take cleanliness very seriously and are continuously working on improving in this area. We hope you will consider giving us another chance to exceed your expectations on your next visit to DC. Warm regards,

6/10 - 괜찮아요

Sarah

좋아요: 청결 상태
별로예요: 편의 시설/서비스
The restaurant service was subpar.
2024년 3월에 3박 숙박함
답변 제공: Karla 님, 2024년 4월 1일
Dear Sarah,Thank you for taking the time to share your review. We value your constructive feedback and are working with our teams in order to continue to improve the dining experience. Thank you again for your review.Karla

6/10 - 괜찮아요

Theodore

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff Attentive & helpful Dated rooms & ameninties
2024년 3월에 2박 숙박함
답변 제공: Karla 님, 2024년 4월 1일
Dear Theodore,Thank you for taking the time to write your review, we appreciate your valuable feedback and are following up on the comments you were kind enough to leave.We hope to welcome you back on a future occasion.Thank you again,Karla

10/10 - 훌륭해요

Kelly

2024년 3월에 2박 숙박함
답변 제공: The Sofitel Team 님, 2024년 4월 22일
Dear Kelly,Thanks for the wonderful rating!

10/10 - 훌륭해요

Theresa 님, Brooklyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and walking distance to a lot of things
2024년 3월에 4박 숙박함
답변 제공: Karla 님, 2024년 4월 1일
Dear Theresa,We are delighted to read that you enjoyed your stay with us! We hope to welcome you back on a future visit.Thank you,Karla

4/10 - 별로예요

AEK

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I don’t consider this to be a five star hotel. The carpet is very worn as well as the furnishings in our room.
2024년 3월에 2박 숙박함
답변 제공: Karla 님, 2024년 4월 1일
Dear AEK,Thank you for your honest feedback, please know that we take your comments with great value and are in the process of making enhancements to the rooms.We appreciate your review and hope to welcome you back in the future.Sincerely,Karla

10/10 - 훌륭해요

Jonathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Classic boutique well done.
2024년 3월에 3박 숙박함
답변 제공: Karla 님, 2024년 4월 1일
Dear Jonathan,We are delighted that you enjoyed the hotel and our team! Thank you for the review and hope to welcome you back!All the best,Karla

6/10 - 괜찮아요

Emma 님, garland

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
.
2024년 3월에 3박 숙박함
답변 제공: Veronique Stalport - Director of Operations 님, 2024년 3월 28일
Dear Emma,Thanks for taking the time to review your stay at the Sofitel Washington DC.

10/10 - 훌륭해요

Annette Louise 님, Graford

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the room and solitude. Very quiet. We were charged for room service which we did not use but it was taken off the bill. Very friendly and kind staff.
2024년 1월에 4박 숙박함
답변 제공: The Sofitel Team 님, 2024년 3월 27일
Dear Annette Louise,thank you very much for your comment. We are happy you enjoyed the room and staff. Our apology for the mistake on the bill, we are happy the staff was able to fix it. We look forward to welcoming you back soon.

8/10 - 좋아요

Jing

가족 여행
좋아요: 직원 및 서비스
Very nice staff and service , but food is not well good and everything is old.
2024년 3월에 3박 숙박함
답변 제공: Veronique Stalport - Director of Operations 님, 2024년 3월 26일
Dear Jing,Thank you very much for your review. We are sorry to hear your disappointment with the food and are happy that the staff and service provided was great.

8/10 - 좋아요

William

2024년 3월에 1박 숙박함
답변 제공: Karla 님, 2024년 4월 15일
Dear William,Thak you for taking the time to fill this review out. We hope we have the pleasure of welcoming you back on another visit to DC.Thank you agian,Karla

10/10 - 훌륭해요

Francisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelent
2024년 3월에 4박 숙박함
답변 제공: Veronique Stalport Director of Operations 님, 2024년 3월 25일
Thanks for the wonderful rating and comment!

10/10 - 훌륭해요

Shielle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Sofitel is located right where you want to be in DC. It was a lovely stay. I would definitely stay here again.
2024년 3월에 2박 숙박함
답변 제공: Veronique Stalport - Director of Operations 님, 2024년 3월 25일
Dear Shielle,Thank you very much for the fantastic comment. We are delighted to read that you have a lovely stay and can't wait to welcome you back soon.

8/10 - 좋아요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, not sure I agree 5 stars the beds can be more comfortable and the bathroom needs upgrading: shower and bath tub. Overall nice place and friendly staff.
2024년 3월에 3박 숙박함
답변 제공: Veronique Stalport - Director of Operations 님, 2024년 3월 22일
Dear Kevin,Thank you for your feedback. We are glad you found our staff friendly. We value your input and apologize for any inconvenience caused. We will take note of your comments regarding the beds and bathrooms for future improvements. Looking forward to welcoming you back.

6/10 - 괜찮아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The air conditioning in the room did not work. Had to call multiple times to get it fixed. Also no fan in the bathroom, and the shower leaked over the floor each time.
2024년 3월에 2박 숙박함
답변 제공: Veronique Stalport - Director of Operations 님, 2024년 3월 19일
Dear Michael,Thanks for providing feedback. We are very sorry to hear the issues you encounter with the air conditioning as well as fan and shower in the bathroom. We thank you for sharing and hope you will give us the opportunity to better serve you in the future. Kind Regards,

10/10 - 훌륭해요

Emmanuel

2024년 3월에 2박 숙박함
답변 제공: Karla 님, 2024년 4월 8일
Dear Emmanuel,Thank you for sharing your positive review, we are delighted that you enjoyed your stay with us!All the best,Karla

10/10 - 훌륭해요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room bottle of wine with room Wonderful service Best location
2024년 3월에 2박 숙박함
답변 제공: The Sofitel Team 님, 2024년 3월 18일
Dear Susan,Thank you for the fantastic review. we are glad you enjoyed the bottle of wine, wonderful service and premium location!

10/10 - 훌륭해요

Sarkis

2024년 3월에 4박 숙박함
답변 제공: The Sofitel Team 님, 2024년 4월 2일
Thanks for the 5 stars!

8/10 - 좋아요

Carlos 님, Venetia

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast wasnt on top, could be better and the personnel more attentive. Anyway an very very good hotel in Washington's downtown.
답변 제공: Veronique Stalport - Director of Operations 님, 2024년 3월 12일
Dear Carlos,Thanks for providing feedback following your stay at the Sofitel Washington DC. We will ensure to share your comments with the team, as we continuously thrive to create exceptional experience for our guests.

10/10 - 훌륭해요

Charles Edward

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Karla 님, 2024년 4월 1일
Dear Mr. Edward,Thank you for the excellent rating! We hope that means you will be back on a future visit.Sincerely,Karla

10/10 - 훌륭해요

Rhashida C

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spot, amazing staff and we will be back.
2024년 3월에 2박 숙박함
답변 제공: The Sofitel Team 님, 2024년 3월 11일
Dear Rhashida,Thanks for the wonderful comment highlighting the great staff! We look forward to welcoming you back very soon!

10/10 - 훌륭해요

judith

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: The Sofitel Team 님, 2024년 3월 22일
Dear Judith,Thank you for taking the time to provide feedback and or the 5 stars rating!

10/10 - 훌륭해요

Emily

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff and valet parking were all very professional and kind! My boyfriend and I really enjoyed our stay here, and everything at the hotel room was very clean. Perfect location as well because we were able to walk to the best restaurants in DC. Highly recommend this hotel!
2024년 2월에 2박 숙박함
답변 제공: Veronique Stalport - Director of Operations 님, 2024년 2월 20일
Dear Emily,thank you for the fantastic review. We are so happy that you and your boyfriend enjoyed your time at the hotel. We are glad that the valet and front desk staff went above and beyond and that you enjoyed our premium location. We look forward to welcoming you back soon.Kinds Regards,

6/10 - 괜찮아요

Sion

아이를 동반한 가족 여행
좋아요: 청결 상태
2024년 2월에 3박 숙박함
답변 제공: The Sofitel Team 님, 2024년 2월 21일
Thanks for your rating!

10/10 - 훌륭해요

Victoria 님, Severn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel and staff close to many activities.
2024년 2월에 1박 숙박함
답변 제공: Veronique Stalport Director of Operations 님, 2024년 2월 20일
Dear Victoria,Thank you very much for your review, we are happy that you enjoyed the hotel staff and property location!

6/10 - 괜찮아요

Breanna

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was nice but a bit pricey for an average stay.
2024년 2월에 2박 숙박함
답변 제공: Veronique Stalport - Director of Operations 님, 2024년 2월 21일
Dear Breanna,Thank you for your review. We are sorry to hear your disappointment with the pricing. We will ensure to share your feedback with the team.Kind Regards

10/10 - 훌륭해요

Alex

2024년 2월에 1박 숙박함
답변 제공: Veronique Stalport - Director of Operations 님, 2024년 3월 22일
Thank you Alex for the 5 stars!

10/10 - 훌륭해요

Ryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Hotel!! We were very comfortable. We loved staying here, service was amazing!
2024년 2월에 5박 숙박함
답변 제공: Veronique Stalport - Director of Operations 님, 2024년 2월 8일
Dear Ryan,Thank you so much for the fantastic comment! We love to hear that you had a comfortable room and experienced amazing service during your stay. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Kenya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was an amazing experience the restaurants were nice in the area.
2024년 1월에 1박 숙박함
답변 제공: Veronique Stalport Director of Operations 님, 2024년 2월 8일
Dear Kenya,Thanks for the great review; it's great to read that you enjoy the hotel and the area!

10/10 - 훌륭해요

Iara

2024년 1월에 3박 숙박함
답변 제공: The Sofitel Team 님, 2024년 3월 21일
Thanks for the 5 stars!

10/10 - 훌륭해요

Robyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location. Friendly staff.
2024년 2월에 2박 숙박함
답변 제공: The Sofitel Team 님, 2024년 2월 6일
Dear Robyn,Thanks for the great review!

10/10 - 훌륭해요

Arsen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
10 out of 10
2024년 1월에 3박 숙박함
답변 제공: The Sofitel Team 님, 2024년 1월 30일
Dear Arsen,Thanks for the 5 stars!

6/10 - 괜찮아요

Katie

연인과의 여행
I've stayed at Sofitels in other cities so assumed the quality would be consistent. I will say the room size and location was great-- but this location had a few areas lacking which made it a subpar stay for us: water pressure / temp of the shower was off (could only get good pressure with cold water- the other option was hot and a trickle 👎), no fan in the bathroom, phone and in room Keurig didn't work and the bar in the lobby (which was beautiful!) closed so early (the staff referred us to Joe's across the street which also closed (this was ~10pm on a Saturday). A bit of a bummer for a weekend getaway in a decently sized city. Positives were the doorman, the scent of the body wash and the convenient location.
2024년 1월에 2박 숙박함
답변 제공: Veronique Stalport - Director of Operations 님, 2024년 1월 29일
Dear Katie,Thank you for taking the time to share your feedback with us. We appreciate your loyalty as a Sofitel guest and regret to hear that your recent experience fell short of your expectations. Your insights are valuable to us as they help us identify areas for improvement.We are pleased to hear that you enjoyed the room size and location. However, we sincerely apologize for the challenges you faced with the water pressure and temperature in the shower. We understand the importance of a comfortable and functional shower experience. Additionally, we apologize for the inconvenience caused by the lack of a bathroom fan, the malfunctioning phone and Keurig, and the early closure of the lobby bar. These concerns will be thoroughly investigated to prevent any recurrence and ensure a seamless experience for our guests.On a positive note, we are delighted to hear that you appreciated the service provided by our doorman, the pleasant scent of the body wash, and our convenient location. Your kind words regarding these aspects are truly encouraging for our team.Your feedback is instrumental in helping us enhance our services, and we hope to have the opportunity to welcome you back for a future stay, where we can provide the exceptional experience you deserve.Thank you again for sharing your thoughts with us.

6/10 - 괜찮아요

Xinghua

2024년 1월에 2박 숙박함
답변 제공: The Sofitel Team 님, 2024년 3월 22일
Dear Xinghua,Thank you for taking the time to rate your recent stay at the Sofitel Washington DC.

8/10 - 좋아요

Sherry 님, LA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were happy bot shower dirty
2024년 1월에 2박 숙박함
답변 제공: The Sofitel Team 님, 2024년 1월 30일
Dear Sherry,Thank you for your feedback. We are happy you enjoyed your stay and wanted to apologize that the shower was dirty. We take your comment very seriously and will ensure to address it. We look forward to welcoming you back soon.