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엠버시 스위트 바이 힐튼 인디애나폴리스 노스 여행 후기

3.5 out of 5
엠버시 스위트 바이 힐튼 인디애나폴리스 노스
3912 Vincennes Rd, Indianapolis, IN

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 423개" "
평점 8 - 좋아요. 1000개 이용 후기 중 261개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 135개" "
평점 4 - 별로예요. 1000개 이용 후기 중 87개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 94개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Curcinna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like that even at 11/12 kids were still running up and down the hallway, up and down the stairwell, and Knocking on door and running. I stay here at least once a month never had that problem. Otherwise, very nice place to stay
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Brenda

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Valerie 님, Gladwin

가족 여행
Kaitlin at the front desk was super helpful and friendly. We appreciated her warm welcome
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great space for the whole family.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Krystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

Laura

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We would definitely stay again. Room was nice. Pool is too small to handle a full weekend. Happy hour and breakfast were great. Lots of options for breakfast.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Jessica

단체 여행, 아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
I called before booking and was told that there was a hot tub and pool. I specifically asked because we were just having a small spring break getaway in town. There was NO HOT TUB and the pool was always cloudy as if the ph levels were off. I was told that I need to speak to the manager all the time but I never heard back from the manager. We could have booked with a hotel that had what we were looking for if we were given the correct information.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Toni

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Clean, friendly staff. Kids enjoyed the pool.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Kwanna

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok
2024년 3월에 1박 숙박함

4/10 - 별로예요

Kaetlin

2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Edith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

LaShawn 님, Indiantown

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is in a great location close to a lot of eateries
2024년 3월에 3박 숙박함

8/10 - 좋아요

April

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Although the website states that the hotel will shuttle you to nearby areas, the hotel has NO shuttle at all. This once was a very nice hotel, but is now showing its age and needs sprucing up
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jefferson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

8/10 - 좋아요

Hernan 님, Upper Arlington

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Jennifer

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

David

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property, very clean, fun pool and the staff was great!
2024년 3월에 1박 숙박함

8/10 - 좋아요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms are very outdated. The elevators were our favorite part. Breakfast was fantastic.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Guy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The girls at the front desk were very polite and kinda. The room was very hot. Please try to relocate your smokeing from next to the door to a side bench or some other area. When you walked up you could get the smell.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

chereka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It wasn’t enough salt put down after the snowed where you park at
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

8/10 - 좋아요

Randolph J

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very busy but pleasant environment. Friendly staff. TV in sitting room worked, TV in bedroom did not.
2024년 2월에 2박 숙박함
답변 제공: Katelyn Berry 님, 2024년 2월 20일
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry about the TV. We will take your comments under consideration as we continually work to improve our guest experience.

6/10 - 괜찮아요

Steven 님, Dublin

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Rooms were large and comfortable. The property was well worn and staff were not attentive to messes made by guests...as an example there was something dropped in the elevator on Sunday evening and it was still there Monday morning about 10:00am.
2024년 2월에 1박 숙박함
답변 제공: Katelyn Berry 님, 2024년 2월 20일
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

8/10 - 좋아요

Erin

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Have stayed here before. This trip, the rooms were not as clean as before and the overall state of the hotel was run down. Chairs in the room were peeling and breakfast was lackluster.
2024년 2월에 2박 숙박함
답변 제공: Katelyn Berry 님, 2024년 2월 20일
Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience.

10/10 - 훌륭해요

keirra

가족 여행
좋아요: 숙박 시설 상태 및 시설
Easy check in, spacious room but lots of Wear and tare on furniture and carpet, weird room smell and over 40 kids in pool. If they can update rules and units it would be amazing. Other than that it was decent
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Frankesha

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
Front desk receptionist was rude could not check in on time due to no clean rooms
2024년 2월에 1박 숙박함
답변 제공: Katelyn Berry 님, 2024년 2월 20일
Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience.

10/10 - 훌륭해요

Rebecca

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
First time staying. Was a great experience, breakfast was excellent!! Everything was very clean and well kept. Fast service, asked for extra towels and was at my door within 5 minutes. Very satisfied.. Will be back again if I'm in the area.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Patrick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place 5 stars
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Rex

2024년 1월에 1박 숙박함

8/10 - 좋아요

Summer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good breakfast. Nice room
2024년 1월에 1박 숙박함

8/10 - 좋아요

Janice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Carmela

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Rudeness
Everything was fine except for the front desk person. She seen me walk up and she left went off with some guy and i had to go ask her if she was open to help me. She came and checked me in with the worst attitude you could imagine!!! She wanted to continue her personal conversation. She was very very rude!!!!
2024년 1월에 1박 숙박함

4/10 - 별로예요

Angela

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Guest service was great
2024년 1월에 1박 숙박함
답변 제공: Paul 님, 2024년 1월 15일
Dear Angela,Thank you for your review of our hotel. We do hope to see you again in the future.Safe Travels

2/10 - 너무 별로예요

Theodore

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Tonya

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, big rooms,
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Ria

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tiring place to be
Loud noise and no room service but stated that there is a restaurant in the hotel
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

RuiRui

2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Durone

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
You can’t play your Bluetooth speaker in the lobby was not loud it kept coming back-and-forth the day to turn the speaker down and his New Year’s Eve people is up having fun that was a reason why I went to the hotel to have wine and celebrate my wife birthday lotta people was there The TV is not cable is digital like they have an antenna hooked up to it The bar wasn’t open on New Year’s Eve don’t think guy be going back there. I went there three years in a row this year was not fun
2023년 12월에 1박 숙박함
답변 제공: Front Office Supervisor Katelyn 님, 2024년 1월 3일
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again

6/10 - 괜찮아요

Debra

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room wasn’t ready at check-in time. 2 of four elevators broken. TV in bedroom had only 5 working channels. Fridge door wouldn’t stay closed. Chair in room was peeling vinyl. Hotel needs refurbishing. Breonna was excellent in customer service. Reception food was good.
2023년 12월에 1박 숙박함
답변 제공: Front Office Supervisor Katelyn 님, 2024년 1월 3일
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again

10/10 - 훌륭해요

Wayne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the breakfast it was great. the owners hr. was well organized.
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Ashley

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible guest experience
When I arrived at check in, my room was not ready . When I got in the room it was not cleaned and looked like someone still stayed in there. I came downstairs and got another room. My new room sink and shower was clogged. I spoke front desk and she brushed me off.
2023년 12월에 1박 숙박함
답변 제공: Front Office Supervisor Katelyn 님, 2024년 1월 3일
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again

6/10 - 괜찮아요

Lev

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Carrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Kris

2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Bria

좋아요: 편의 시설/서비스
별로예요: 청결 상태
My room had water damaged base boards that I noticed on the 2nd day of my stay. I noticed a sticky substance with a hair stuck in it on a wash cloth. The lighting was too dim in the bedroom. It was difficult to get the room to a good temperature. The deadbolt didn’t work on the lock. The only positive was the bar service. Very fun environment and a nice complement to the stay.
답변 제공: Front Desk Supervisor Katelyn 님, 2024년 1월 1일
Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future

6/10 - 괜찮아요

Tamyra 님, Philadelphia

좋아요: 직원 및 서비스
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

BRICE

2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Monsieur

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed my stay
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Terri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Telva

좋아요: 직원 및 서비스
2023년 12월에 2박 숙박함