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Reviews of Hotel Victoria

2.5 out of 5
Hotel Victoria
66, Sejong-daero, Jung-gu, Seoul, Seoul

Reviews

6.6
Rating 10 - Excellent. 16 out of 152 reviews" "
Rating 8 - Good. 64 out of 152 reviews" "
Rating 6 - Okay. 38 out of 152 reviews" "
Rating 4 - Poor. 16 out of 152 reviews" "
Rating 2 - Terrible. 18 out of 152 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

4.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

LS

Business traveler
Liked: Amenities, property conditions & facilities
Good value for money. Strategic location, near subway and bus stop as well as convishops
Stayed 5 nights in Feb 2019

4/10 Poor

Megan

Disliked: Cleanliness, property conditions & facilities, room comfort
This is a love hotel.
I booked a last minute room to take a quick trip to Seoul with my mom. The price was reasonable, and it in a good location (near Seoul Station and Namdaemun Market). I found out quickly that this place is what I've learned is called a "Love Hotel". First, they didn't check my ID or any verification, other than just confirming the name on the reservation before handing me a key. Second, the room was worn down and dirty, and fairly chilly. The walls were stained, there was mold all over the bathroom, and a generous used bar of soap and toothpaste were available on the sink. Apparently the heat is controlled by the rusty pipes located behind the toilet. As gross as that sounds (and it was) I tried to mess with them to at least make the room warmer, no luck. The walls were super thin. We heard every occupied room having sex. I could hear the rooms even at the end of the hallway...mostly because the women scream at the top of their lungs. And to be honest, it doesn't sound like they're super happy to be there. Needless to say, we barely slept. It was freezing, we didn't want to touch anything, and the noises never stopped until sometime before checkout. At least we can look back and laugh at the awkwardness now...gross. haha
Stayed 1 night in Jan 2019
Response from Michelle kim manager on Feb 13, 2019
I sinserely apologize. Couples will be staying on the second floor. Foreign guests will be served from the third froor.

4/10 Poor

Verified traveler

Stayed 1 night in Dec 2018

8/10 Good

kelly, ohio usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience, convenient to everything, great stuff
Stayed 1 night in Feb 2018

2/10 Terrible

Colin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly staff, but horrible experience.
Our experience was underwhelming. 1) The rooms were at a minimum tidy and clean, however, something about the place just didn't feel sanitary. You could see the swirl marks from the mopping on the laminate flooring, and some hair from the previous guests did remain. 2) This is Korea, so normally you'd expect that cleaning staff would smile or at least greet you in the hallway. My guess by appearance and by lack of professional deportment is that the cleaning staff were Chinese (so are the day and night attendants, although they are fluent in English, Korean, as well as Chinese; which leads to my next comment). 3. The Chinese guests in the room next to our and the one next down from theirs were loud up until 4am. My partner needed to go to work the next morning, and she was unable to get proper sleep. They kept their doors open as they packed their prized Korean cosmetics and fraternized loudly, laughing, shouting, having intercourse etc. When I complained to the front attendant, he tried to speak to them, but the guests became irate and aggressive. One made a passing comment that if I wanted peace and quiet that I should stay at a better hotel. He then muttered under his breath to his girlfriend that it was probably because we didn't have money. I do need to mention, however, that the staff were very polite and courteous and did everything they could to attempt to rectify the problem and to express their regret for the quality of our stay.
Stayed 1 night in Dec 2017

6/10 Okay

CHOWANOND

Disliked: Staff & service
Stayed 4 nights in Nov 2017

6/10 Okay

MR S J

Stayed in a 3rd floor twin room for one night. The hotel is good but nothing special. The location is good for the city centre and not too far from buses and subway but it is near some slightly shady establishments. The room was an ok size and the bedroom fixtures were good but the bathroom could really do with an update, it looked very dated. The air con worked very well, the bed was comfy and there was a kettle in the room - all big plus points. However it is a budget hotel, so as long as you come with reasonable expectations you will be fine.
Stayed 1 night in Jul 2017

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

J, Taiwan

Liked: Cleanliness, staff & service, room comfort
Great Budget Hotel
Good hotel if you simply need a clean hotel in a convenient area.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Wancy Ka Wing

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
transit hotel
it's just good fit for you if staying few hours but not for the trip instead. location is great as many coffee shops and restaurants nearby no matter day or night.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhelpul front counter staff
When i asked the staff(taiwan girl) how i can go to somewhere, she just kept watching the TV and told me "find it by yourself !!!". Fine, i can find it by myself but i have to rate this hotel as low as possible. Wish your business run successfully with an impolite staff.

8/10 Good

G, Oakland

Liked: Staff & service, property conditions & facilities
Roof garden near Seoul Station
There is a huge street market nearby where we bought all our gifts for family and friends. Lots of good food around the hotel, and a coffee shop adjacent to the lobby. Roof garden with two tables that have parasols.

8/10 Good

lucy, h

Liked: Cleanliness, staff & service, property conditions & facilities
Central Seoul hotel
Hotel Tong was in a brilliant location at an extraordinary price. Walking distance from many main tourist attractions it was great to know I could always easily get back. The staff were kind and helpful with my requests, sometimes they appeared unapproachable but as soon as you said hi they were ready to help. The room was spacious and clean. Unfortunately the beds were extremely hard, causing lack of sleep. Also the bath was far too small to have a comfortable bathe in. This was easy to overlook given the location, definitely check out the roof in the evening and peer to the left! Many thanks!

6/10 Okay

Minju, Korea

Disliked: Cleanliness
very convenient location

10/10 Excellent

Robert, Washington, DC, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and near many attractions
The hotel is in a great location within walking distance of many attractions. Would stay here again. We stayed in a triple room and it was fairly small, but for the price it was excellent. Internet was included in our rate and it was a strong connection. Note that it is located in a narrow street off the main street. Read the directions on the hotel's website and you should be fine locating it.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, kind staff. Yet, there was no sanitary except shampoo, soap, and towel provided (i.e. you should prepare your own toothbrush & toothpaste & razor if needed), and Wi-Fi was quite slow.

10/10 Excellent

Choi, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in convenient location
Good hotel with friendly staff. Comfortable and suited my needs. Free wifi which is great

4/10 Poor

Kevin, USA

Disliked: Cleanliness, property conditions & facilities
Great location, below average rooms
Great location--you're minutes away from City Hall subway station and food is aplenty near the hotel. However, on the third night of my stay I woke up with bug bites just above my ankles. Other people in my party did not have the same experience. Reception desk is okay--they can provide limited recommendations on where to eat and how to get to sightseeing locations. Nothing was done above and beyond though. Room size is okay. Bathroom was a bit surprising since the shower did not have a tub nor screen--the water can splash into the sink area (maybe I'm just not familiar with Korean hotels).

10/10 Excellent

Christopher, Christchurch, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very clean and comfortable
I stayed in a windowless room, which was fine. Although it was a little difficult to find (taxi drivers struggle) it is an excellent hotel, very clean and relaxing with very friendly staff. The only improvement I would suggest is an extractor fan for the bathroom as it fogged up quickly during a shower, and also a shower curtain as there was none. The neighbourhood is absolutely great for food and a drink, being next to Restaurantg Alley, and also has both Namdaemum market and City Hall as well as Seoul Station and the city centre very close by. In general, however, it was very good and I would not hesitate to stay again and recommend.

8/10 Good

SL, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Recommended Hotel, worth for value
The hotel is just nearby the airport bus station which is very convenience by taking airport bus 6005. There is nothing to criticise as the hotel equipped with all the basic necessities equivalent to the hotel rate. Very clean and the bed is comfortable. Small issue would be the room is relatively small but still comfortable. Very near to City Hall Subway station and 10 minutes walking distance to Myeondong street. There are many cafes around the hotel like Cafe Pascuci, Paris Baguette, Holys Cafe and many stalls around the hotel street. Overall is a good hotel and worth to stay.

6/10 Okay

Brian, Seattle

Liked: Cleanliness, staff & service, room comfort
Modern hotel near Namdaemun markets
We were hoping to visit the local markets during our brief stay in Seoul, and Hotel Tong is located right at the edge. The location allowed us to walk to several clothing, dry goods, and other small shops. Hotel Tong is accessible from the Hoehyeon station of the # 4 Line of the subway, just one stop from Seoul Station where the KTX train comes through. The prices were great for all rooms, and Expedia even got us a discount (effectively a free upgrade). The room has nice decorations, green tile bathroom, coffee maker, wireless internet per room, and I think the floors were heated!

8/10 Good

siuyeh, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay.
Convenient stay closed to Namdaemun and Myeongdong. Hotel room is clean with TV and refridgerator. Bathroom is big. Small boutique hotel feel.

8/10 Good

carmen, HK

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
what you paid, what you got
One of the stuff was very nice. He suggested the best transportation (airport bus) to the airport. He spoke fluent English and helped me to search the bus schedule. The room was really small. Just enough to open 2 luggage. You won't want to stay in the hotel room to chill. The location is quite good, 10mins walk to myeongdong. The room won't be cleaned if you don't ask them to. Even we asked everyday, they missed the cleaning once.

10/10 Excellent

HFU, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is convenient with enough choices of restaurant nearby to choose from. Subway is just couple min walk away. Room is clean but could be better if have daily cleaning the floor. Shower curtain should be added

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
교통이 좋아요
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ソウルへは、月1で行きます。色々なところをトライしていますが…今回は特に、受け付けはカウンター内に入りパソコンで確認しました。でも対応者はパナナを食べてテレビを見ていました。朝鍵を外出では預けます。しかし入った形跡、ごみ捨て等は一切ないのに扉が毎日あいていて、非常階段もあき❗明らかに気味の悪い感じで、お湯は出ませんでした
Stayed 3 nights in May 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
クリーニングサービス無し、エアコン壊れている、風呂トイレカビだらけ。壁が薄く、夜中の到着客の騒がしい声が室内に響く。
Stayed 2 nights in May 2019
Response from 미쉘 킴 매니져 on May 26, 2019
정말 죄송합니다. 사과 드립니다. 6월중 청소 직원 2명을 채용하고 부분 보수 예정 입니다. 새로 시작하는 마음으로 정성을 다하겠습니다.

2/10 Terrible

(=ﾟДﾟ=)さん, 名古屋市

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
もともと部屋が、清掃されていない。床が埃まみれ、バスタブに毛が付着など。部屋の掃除を依頼してもタオル交換のみで、床掃除・シーツ交換は無かった。冷蔵庫が小さく、物が僅かしか入らない。部屋の中央に、大きな（約１ｍ角）の柱がある。インターネットルームと表示があったが、それらしいものは無かった。スタッフは、愛想がない。（ルームキーは、自分でテーブルの上から持っていく。男性スタッフは、常時スマホ操作をしている。女性スタッフは、寝ている。部屋のエアコンが、壊れていた。宿泊費が安いが、オススメ出来ない。
Stayed 7 nights in Apr 2019
Response from 매니져 미숼 킴 on May 26, 2019
이용에 불편을 들려 진심으로 사과 드립니다. 직원은 해고하고 6월에는 새로운 청소 직원을 2명더 채용하겠습니다. 6월에는 비품도 새로 구입하고 시설도 보수 하겠습니다. 저렴한 비용과 편리성에 쾌적함을 더할수 있도록 문제점울 개선하겠습니다. 다시한번 사과드립니다.

8/10 Good

Mandy

Liked: Staff & service, property conditions & facilities, room comfort
交通方便，房間舒適，唯獨是水力不足
Stayed 4 nights in May 2019

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 4 nights in May 2019

8/10 Good

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不算差，可接受
基本也很好，只是浴室的花灑有點弱。還有馬桶跟洗手盆也太近了吧！ 最後就是電插位不是很多...
Stayed 6 nights in Apr 2019

2/10 Terrible

혹한기최우수병사, 철원철조망옆

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
일단 너무더럽습니다. 사용하라고 비치되어있던 수건에서 머리카락이 뭉태기로 나왔으며, 특히 세면장 청결상태가 상당히 안좋았습니다. 평상시 냄새를 잘 못맡아서 주변에서 둔하다고 얘기하는 저에게도 물비린내가 심하게 날정도이니, 민감하신분들은 구역질까지 하실지도 모릅니다. 핸드폰충전시스템 일체가 구비되어있지 않습니다. 와이파이 당연히 없구요. 혹여나 방문하시게 된다면 핸드폰충전케이블을 꼭 구비하고 가셔야 됩니다. 도심속에서 외부통신과 단절된 컨셉의 자연인 촬영을 하게된다면 저는 강력하게 호텔통을 추천드릴 수 있겠네요. 본인이 평소에 열이많거나, 더위를 잘 타시는분은 늦봄까지도 호텔통에서 시원하게 주무실수 있겠네요. 제가 덩치가좀 큰편이라 더위를 많이타는데, 방문시기가 늦봄이었음에도 불구하고 하룻밤 자고일어났는데 10여년전 혹한기 훈련장(강원도 과훈단)을 방불케하는 추위에 옛 전우들과의 추억을 강제로 느끼게 해주셔서 숙소 관계자분들께 심심치않게 이자리를 빌어서 감사의 말씀을 전합니다. 상사 문XX 행보관님 잘 지내고 계시죠? 위에 언급한 몇가지 사소한점들 제외하고는 저렴한가격에 적당히 하룻밤묵으시기엔 크게 문제없을것 같습니다. 이점 참고하세요.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
寝る時以外は外出してたので寝るだけなら十分でした。お風呂のカビや部屋の隅の埃は気になるけど値段も安かったからこんなもんなのかなっていう印象でした。壁が薄いのか隣の部屋のドアの開け閉めや廊下のバタバタ歩く音はうるさいです。それ以外は気になるところありませんでした。
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

離南大門市場方便，但隔音真的很不好 淺眠不適合住這！
Stayed 2 nights in Mar 2019

8/10 Good

rn

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
冷蔵庫が使えなかったうえに前の人の入れ忘れの食べ物が入っていたのが気になった。
Stayed 3 nights in Mar 2019

6/10 Okay

S

Traveled with family
Disliked: Cleanliness
立地は最高です。明洞にも歩いて行けるしけるし地下鉄も乗り換えなくどこにでもいけます！ しかし、清潔さはあまりなくて少し汚いです
Stayed 2 nights in Mar 2019
Response from 매니져 미쉘 킴 on Mar 16, 2019
이용에 불편을 들려 죄송합니다. 좋은 입지에서 저렴한 가격으로 최선을 다하겠습니다. 화장실및 욕조를 청소할 직원을 추가로 채용하겠습니다.

2/10 Terrible

peitzu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間真的很髒，洗澡蓮蓬頭的水超小，冷氣聲音像戰車，隔音也很差，樓下櫃台服務也不好，根本沒有代客叫計程車的服務，整體覺得住宿錢不能省
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
防音じゃないから隣の部屋の声が聞こえるけどそれ以外はよかった
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities
房間地板頭髮很多 浴室都發霉
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
大致上都不錯...
大致上都不錯。要離開的前一天晚上有先請櫃檯幫忙訂計程車，隔天我們等了15分鐘還是沒車，那個時候的櫃檯人員剛好英文不好，我們只好自行前往機場，沒趕上飛機......
Stayed 4 nights in Feb 2019

6/10 Okay

JoonYeob

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

2/10 Terrible

A, JAPAN TOKYO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
英語しか話さない。チェックアウトなどの詳細を理解してないおばさん従業員。タオル交換、掃除なし。お湯がちゃんとでたこと、暖房がよかったが、日中は探訪がいっさいつけてもらえない。お昼過ぎに一度戻り2時間ほど部屋にいたが17時まで暖房はつかないと言われた。
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
다른 숙소를 생각해보시는 건 어떨까요?
방음이 매우 안 됩니다 옆 방, 훨씬 떨어져 있는 방에서 이야기 나누는 소리나 발 소리 그런 거 다 들려요.. 벽지에 얼룩도 있어서 청소했어도 안 한 거 같고.. 화장실이 좀 추웠습니다 그리고 여기 사진에 올라와있는거랑 완전 달랐어요..ㅎ 침대 옆에 바로 현관이 보여서 찝찝해서 잠도 못 자고 최악이었습니다
Stayed 1 night in Jan 2019
Response from 총괄 지배인 킴 희정 on Feb 9, 2019
고객님의 안전사고 및 위급상황 발생시 신속하게 대응하기 위하여 소방법에따라 방음벽 설치를 할 수 없음을 양해 바랍니다. 보일러고장으로 모터를 수리하는 동안 아래층이 난방이 잘 되지 않았습니다. 진심으로 사과 드립니다.

2/10 Terrible

Verified traveler

Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

バス停が目の前です。
Stayed 2 nights in Jan 2019

8/10 Good

mayumi

Liked: Staff & service, room comfort
食事・カフェに不便のない立地
ホテルからは南大門も市庁も歩ける距離で飲食店、カフェ(チェーン系)が多く不便はありませんでした。駅もバス停も近いので移動にも便利。明洞にも歩いて行けます。 24時間対応フロントのためチェックイン前、チェックアウト後の荷物預けも頼みやすいし、日本語が少しですが話せるスタッフもいて安心。セキュリティ面でも不審者がホテル内に侵入することも無さそうです。ただ、部屋の鍵が危なっかしい簡易鍵でした。 シングル1泊を予約。窓付の部屋をリクエスト。しかし、空きがあったのか、窓付のツインになりました。チェックイン時に歯ブラシセットを受け取ります。 部屋は写真と違ってだいぶボロい。バスルームは清掃が追いつかないのか、水浸しのまま(笑)床には結構髪の毛が落ちまくってました。ベッドメイキングも時間に追われてたのかな？ホテルのロゴが内側だったり、頭側にあったり(笑) このエリアでこのプライスで宿泊できるなら文句無しですね。大きめのテレビと冷蔵庫もついているんですもの。ドライヤー(だいぶレトロ)と電気ポット、ボトルウォーター2本。お茶やインスタントコーヒーも置いてあります。 入室時にキーを差し込むとおそらく電源ONに連動してオンドルも入ります。窓付にしてよかった。暑がりなので窓を開けて温度調節。 廊下や近くの部屋で大声を出されると聞こえます。実際それで目が覚めたのは事実…まぁ仕方ない。 この立地でこの価格はコスパはいいかも。 衛生面や騒音？気になる人はどうかな？といった感じです。
Stayed 1 night in Dec 2018

8/10 Good

Peichi

Liked: Cleanliness, staff & service, room comfort
住宿體驗
生活機能便利，地鐵站3分鐘步行路程，機場大巴也在附近，房間簡單整潔，空間不小，唯一比較差的地方是隔音效果不好，cp值不錯
Stayed 5 nights in Oct 2018