외관

호텔 리보 볼칸 란사로테 여행 후기

5 out of 5
호텔 리보 볼칸 란사로테
Calle El Castillo, 1, Playa Blanca, Yaiza, Lanzarote

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 812개 이용 후기 중 529개" "
평점 8 - 좋아요. 812개 이용 후기 중 213개" "
평점 6 - 괜찮아요. 812개 이용 후기 중 46개" "
평점 4 - 별로예요. 812개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 812개 이용 후기 중 2개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Joon 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel.
We were on honeymoon. Great night view, food, service, location, etc

8/10 - 좋아요

Tarryn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitely the most beautiful hotel in the area!! We loved it
2024년 4월에 9박 숙박함
답변 제공: The management team 님, 2024년 4월 11일
Thank you very much for your coments! We have the best guest in the area too! We hope to see you soon coming back

10/10 - 훌륭해요

Rosanna Bernadette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 9박 숙박함
답변 제공: Cony 님, 2024년 4월 8일
Thank you very much for your opinion, it is very important to us. We hope to have you again in the not too distant future.

8/10 - 좋아요

inmaculada

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poco practico llegar en concreto a mi habitación poco limitada soectaculo de animación cena demasiado temprano el cierre
2024년 3월에 7박 숙박함
답변 제공: Cony 님, 2024년 4월 8일
Thank you very much for your opinion, it is very important to us. We hope to have you again in the not too distant future.

6/10 - 괜찮아요

Susanne

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
very good: yaiza Restaurant: service & very delicious food Not so good:towel situation, sunbeds were occupied right in the morning even though there was no one for hours. Kids club hours
2024년 3월에 9박 숙박함
답변 제공: Cony 님, 2024년 4월 8일
Thank you very much for your opinion, it is very important to us. We hope to have you again in the not too distant future.

10/10 - 훌륭해요

sarra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was beautiful, lovely and clean,staff were exceptional. Totally recommended
2024년 3월에 5박 숙박함
답변 제공: Cony 님, 2024년 4월 8일
Thank you very much for your opinion, it is very important to us. We hope to have you again in the not too distant future.

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautifully designed property Clean Different areas so you can always find a good spot sheltered from the wind
2024년 3월에 5박 숙박함
답변 제공: Cony 님, 2024년 4월 8일
Thank you very much for your opinion, it is very important to us. We hope to have you again in the not too distant future.

8/10 - 좋아요

jose fermin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
FANTASTICO
2024년 3월에 4박 숙박함
답변 제공: Cony 님, 2024년 4월 1일
Gracias por reservar en nuestro Hotel y por sus comentarios, son muy importantes para nosotros,Esperamos tenerlos nuevamente en un futuro no muy lejano.

10/10 - 훌륭해요

John 님, Livingston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: Dirección 님, 2024년 3월 31일
Dear John,Thank you very much for choosing us as a destination of your holidays.We are very happy to know you had a great time here with us. We hope to see you again in the near future.Kind regards,

10/10 - 훌륭해요

Matteo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Consigliatissimo, pulizia top, servizi top, ristorante ottimo e abbondante, personale cordiale e gentile sempre👍👍👍👍
2024년 3월에 6박 숙박함
답변 제공: Dirección 님, 2024년 3월 31일
Gentile Signor Matteo,La ringraziamo molto per aver compilato il questionario di soddisfazione sul Suo soggiorno presso l'Hotel Volcán Lanzarote.Vorremmo ringraziarla anche a nome di tutto il personale dell'hotel per i suoi commenti e le sue valutazioni positive. Siamo più che felici di leggere che i nostri servizi e le nostre strutture sono stati all'altezza delle vostre aspettative. È sempre un grande piacere per noi sapere che i nostri ospiti hanno lasciato l'hotel soddisfatti del loro soggiorno.Non esitate a contattarci per qualsiasi necessità, siamo a vostra completa disposizione.Cordiali saluti

10/10 - 훌륭해요

Rukhsana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel, lovely staff, and provide lots of subtle entertainment that you don’t have to get involved in. Rooms are beautiful but could do with an update, and some more comfy sunbeds, but it’s still a very good hotel.
2024년 3월에 4박 숙박함
답변 제공: Dirección 님, 2024년 3월 31일
Dear Rukhsana,We would like to thank you for sharing your experience at Livvo Volcán Lanzarote, thank you for taking the time to write a nice review of our hotel & staff.We are delighted to know that you have enjoyed our entertainment and the hotel.We hope to see again in the near future.Kind regards

8/10 - 좋아요

Ilva

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Dirección 님, 2024년 3월 31일
Dear Guest,We would like to thank you for sharing your experience at Livvo Volcán Lanzarote, thank you for taking the time to write a nice review of our hotel.We are delighted to know that we have fulfilled your expectations in every way from the start to the finish of your stay. We hope to see again in the near future.Kind regards

10/10 - 훌륭해요

Linda Ruth 님, Crowthorne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stylish hotel with fabulous staff. Was upgraded to a Master Suite on arrival and made the most of the spacious apartment and private garden with amazing views of the harbour, Fuerteventura, Papagayo beach and Castillo de las Coloradas. Enjoyed the relaxing environment of the adults only ‘Club Volcan’ which was definitely worth paying the extra for, and included extra perks such as a separate buffet breakfast, a sophisticated afternoon tea and a relaxed ‘help yourself’ mixology bar with various wines, beers, spirits and mixers. Huge choice with the buffet dinner but preferred to mix with dinner out in the marina which were close by. Would highly recommend.
2024년 3월에 7박 숙박함
답변 제공: Cony 님, 2024년 4월 8일
Thank you very much for your opinion, it is very important to us. We hope to have you again in the not too distant future.

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The exclusive nature of Club Volcan very good.
2024년 3월에 7박 숙박함
답변 제공: Dirección 님, 2024년 3월 18일
Dear Brian,Thank you very much for taking the time to rate your stay at the hotel Livvo Volcán Lanzarote.We are pleased to see through your positive review was as you expected and that you found in our facilities superb. We are happy to know that the Club Volcán including the breakfast, afternoon tean & Open bar were to your liking.We hope you will be able to visit us again in the not too distant future, if you have any questions we will be at your disposal.Kind regards,Management Team

6/10 - 괜찮아요

Maria

단체 여행
좋아요: 편의 시설/서비스
Great location but having returned again from November not worth the money . The standard of food was noticeably different . I asked if new chef since November and the staff said yes ! Really disappointed in food , generally poor , tasteless, very poor hygiene - pulled chef up about using same tongs with raw meet as cooked he didn’t understand what I said. Very very disappointing as returned for the food ! I think most guests felt the same it was at the best average ! I had two undercooked poached eggs , raw chicken and raw pork the chef tends to rush the cooking of the fresh meats ! The containers where the prunes and figs were were dirty daily I think the pots just refilled but never washed as finger prints all over the plastic and left over prunes and fig stains in the grey bowl part . Deserts tasteless and although plenty no taste at all as well as the cheese. Totally different experience with the food than November 2023 ! Please hotel volcan - take note it’s really noticeable and many people talking about it around the pool - regulars ! If I came again I’d never go half board . I honestly think it’s a real issue with health and food hygiene and could result in guests becoming ill ! Please stop cross contamination by using different tongs for the raw meet and picking and turning the cooked meat ! When I pointed it out two guests agreed and just said they just won’t listen ! Also if restaurant closes at 10 don’t make guests feel wrong asking for an omelette at 5 to 10 !
2024년 3월에 8박 숙박함
답변 제공: Dirección 님, 2024년 3월 18일
Dear Maria,First of all, we would like to thank you for choosing Livvo Volcan Lanzarote as your holiday destination again and for taking the time to share this review.We are saddened to know that we did not meet your expectations, we will inform the department concerned so that they can take your comments into consideration for future improvements. Please know that your feedback is important for us to improve in all aspects. Rest assured that our top priorities are the comfort, safety and satisfaction of our guests. We will inform the department concerned so that they can take your comments into consideration for future improvements. Our main aim is to offer our guests a wonderful holiday and we work hard every day to improve the service we offer.We would like you to visit us again in the future, we remain at your entire disposal.Kind regards,Management Team

10/10 - 훌륭해요

Nigel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved the design in the style of a Canarian village...and easy walking to the nearby marina with shops and restaurants
2024년 3월에 7박 숙박함
답변 제공: Dirección 님, 2024년 3월 18일
Dear Nigel,Thank you very much for choosing the Livvo Volcan Lanzarote for your stay in Playa Blanca.We are happy to hear that we have met your expectations and that you had a great stay.We hope to see you again in the near future, please do not hesitate to contact us.Kind regards,Management Team

10/10 - 훌륭해요

paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really pleasant stay - Thoroughly enjoyable
2024년 3월에 3박 숙박함
답변 제공: Dirección 님, 2024년 3월 18일
Dear Paul,Thank you for reviewing your recent stay in our Livvo Volcán Lanzarote. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return even more memorable.Kind regards,Management Team

10/10 - 훌륭해요

Sherry 님, Santa Rosa

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Dirección 님, 2024년 3월 18일
Dear Sherry,Dear Sherry,Thank you so much for taking the time to share your positive experience at our hotel. We're delighted to hear that you enjoyed your stay.We hope to welcoming you soon again to our hotel, and please feel free to reach out if there's anything we can do to make your next stay even more enjoyable.Kind regards,Management Team

10/10 - 훌륭해요

Theresa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our 2nd stay at this property which is a gem. The hotel is located within easy walking distance of many bars and restaurants but if that’s not for you, the dining at the hotel is excellent. Some garden view and pool view rooms may have a shady aspect so we book a sea view room. The staff are friendly and efficient. I wouldn’t hesitate in recommending this hotel.
2024년 2월에 11박 숙박함
답변 제공: Cony 님, 2024년 3월 10일
Thank you very much for choosing us and for your comments, they are very important to us. We hope to have you again in the not too distant future.

8/10 - 좋아요

Renske

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 7박 숙박함
답변 제공: Cony 님, 2024년 3월 10일
Thank you very much for choosing us and for your comments, they are very important to us. We hope to have you again in the not too distant future.

4/10 - 별로예요

Shihhan

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
(Room) We paid for extra to book room with partial ocean view. 1st night was put in the room did have partial ocean view but the balcony was occupied by aggressive penguins. Don't want hotel to kick out penguins and the potential new born coming soon. The hotel then changed us to a lately renovated room but NO ocean view for our remaining 3 nights. But as we hung out around the hotel most of the stay, we can tell they didn't have sold out condition as they claimed. This is not the worst. The worst is the door knot in the lately renovated room was not screwed well so I locked myself inside bathroom on day 3. Used the phone inside the toilet area to call hotel. No one immediately came. I called my partner who is in the sailing center nearby to come back and check status with the hotel. After half hour or more, a non-English speaker worker showed up our room and had to use some tools to let me out the toilet room. Without any expression, we believe he thinks his job is do so he left. After this terrible incidence, we received no inquiry or apology from hotel LIVVO staffs, like nothing ever happened. (Food) Besides, during 4 night stay, the buffet was poorly made and plain vanilla for the first 3 nights and only turns better the last night. Therefore, we conclude the breakfast and dinner buffet is only served with good quality when the hotel receives more guests. Overall, the buffet is a wild card and does not worth to dine in.
2024년 2월에 4박 숙박함
답변 제공: Cony 님, 2024년 3월 10일
We are very sorry not to live up to your expectations.

10/10 - 훌륭해요

Siegmund Johann

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 9박 숙박함
답변 제공: Cony 님, 2024년 3월 5일
Thank you for your time to rate us. We hope to have you again in the not too distant future.

10/10 - 훌륭해요

william

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed in the club suite room and facilities which were as expected first class
2024년 2월에 5박 숙박함
답변 제공: Cony 님, 2024년 3월 2일
Thank you for taking your time to rate your stay, it is very important to us.We hope to welcome you again in the not too distant future.

10/10 - 훌륭해요

Helen Jane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice, not perfect but certainly well worth a visit and we would cert Will go again. Nice food and located 5 mins from the Harbour and the market which is on Wednesdays and Saturdays. Lots of lovely place to eat too.
2024년 2월에 5박 숙박함
답변 제공: Cony 님, 2024년 3월 2일
Merci d'avoir pris le temps d'évaluer votre séjour, c'est très important pour nous.Nous espérons vous accueillir à nouveau dans un avenir pas trop lointain.

10/10 - 훌륭해요

Aurélie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel magnifique, conçu comme un petit village autour d'un volcan, d'une église et d'un lagon. Un plaisir pour les yeux. Tres calme et au coeur de la Marina rubicon, de ses commerces et restaurants. Plusieurs piscines chauffées dans lesquelles les enfants ont pied, des petits jeux extérieurs également dans l'hôtel et des jeux pour enfants plus élaborés à proximité.
2024년 2월에 7박 숙박함
답변 제공: Cony 님, 2024년 3월 2일
Merci d'avoir pris le temps d'évaluer votre séjour, c'est très important pour nous.Nous espérons vous accueillir à nouveau dans un avenir pas trop lointain.

8/10 - 좋아요

Dudley

좋아요: 숙박 시설 상태 및 시설
Character and design, all staff extremely helpful
2024년 2월에 14박 숙박함
답변 제공: Cony 님, 2024년 3월 2일
Thank you for taking your time to rate your stay, it is very important to us.We hope to welcome you again in the not too distant future.

10/10 - 훌륭해요

Ruth

연인과의 여행
좋아요: 편의 시설/서비스
Favourite hotel in Lanzarote. Calm peaceful atmosphere. Love the exercise classes. Great choice of areas to sunbathe, sun beds always available. Breakfast great. Been going for over 10yrs. Hotel seems able to retain staff as we are often greeted by familiar faces, always a good sign. Situated in good area plenty of bars and restaurants close by.
2024년 2월에 10박 숙박함
답변 제공: Cony 님, 2024년 2월 21일
Thank you very much for your comments, they are very important to us. We hope to have you again in the not too distant future.

10/10 - 훌륭해요

Gloria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was my second time staying at the Volcan, it is a lovely hotel and i definitely will be coming back.
2024년 2월에 6박 숙박함
답변 제공: Cony 님, 2024년 2월 20일
We greatly appreciate your comments and we hope to have you again at the Hotel in the not too distant future.

10/10 - 훌륭해요

Chi Hwa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed 4 nights in the adults only area (Club Volcan) in mid February, The hotel overall is very clean, not too busy, and the Club Volcan area is exclusive with excellent breakfast, afternoon tea, and evening bar, all inclusive with the price. The outdoor heated pool, sunbed and jacuzzi are clean and well maintained. There is fast WiFi, but only in certain areas, and not really in our room. Overall, an excellent experience with very efficient and helpful staff.
2024년 2월에 4박 숙박함
답변 제공: Cony 님, 2024년 2월 20일
We greatly appreciate your comments and we hope to have you again at the Hotel in the not too distant future.

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Large comfortable rooms, lovely views, Club comes with jacuzzis on adult only terrace, open bar and peace and quiet. recommended !
2024년 2월에 7박 숙박함
답변 제공: Cony 님, 2024년 2월 20일
We greatly appreciate your comments and we hope to have you again at the Hotel in the not too distant future.

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 7박 숙박함
답변 제공: Cony 님, 2024년 2월 20일
We greatly appreciate your comments and we hope to have you again at the Hotel in the not too distant future.

10/10 - 훌륭해요

Sally

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous hotel. Quality of food good. Short walk to the marina. Lots of pool areas and places to sit in beautiful well kept gardens
2024년 2월에 5박 숙박함
답변 제공: Cony 님, 2024년 2월 20일
We greatly appreciate your comments and we hope to have you again at the Hotel in the not too distant future.

10/10 - 훌륭해요

Anthony Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful hotel ina superb location. Welcoming staff, with excellent facilities (not all the restaurants were open yet plenty within 5-10 minutes walk). Clean, great rooms. Nothing to complain about
2024년 1월에 7박 숙박함
답변 제공: Cony 님, 2024년 2월 13일
Thank you very much for your time. We appreciate your comments and hope to have you again at the hotel in the not too distant future.

10/10 - 훌륭해요

Andrea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gorgeous hotel. Loved our stay here and would visit again. Thank you!
2024년 2월에 3박 숙박함
답변 제공: Cony 님, 2024년 2월 11일
Good morning,Thank you very much for giving us your time. Your opinion is very important for us. We hope to see you again in the not too distant future.

10/10 - 훌륭해요

Roderick Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were delighted with LIVVO Volcán. The hotel has a fine setting close to the newly developed Marina Rubicon and is stunningly designed, with a replica church, volcano and Canarian architecture. Our room was very comfortable with attractive garden view, spacious and peaceful. Food in the Florida buffet restaurant is excellent. All hotel staff were very friendly and helpful. We had a great holiday and look forward to a return visit.
2024년 1월에 7박 숙박함
답변 제공: Cony 님, 2024년 2월 11일
Good morning,Thank you very much for giving us your time. His opinion is very important to us. We hope to see you again in the not too distant future.

10/10 - 훌륭해요

didier

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tres bel hotel bien placé, avec une architecture locale très agréable. Bonne qualite du buffet le soir. L'option club volcan permet de disposer d'une salle dédiée pour le petit dejeuner, le tea time et l'apéritif (que vous preparez vous meme avec les alcols et les softs proposés)
2024년 1월에 7박 숙박함
답변 제공: Cony 님, 2024년 2월 11일
Bonjour,Merci beaucoup de nous avoir accordé votre temps. Votre avis est très important pour nous. Nous espérons vous revoir dans un avenir pas trop lointain.

8/10 - 좋아요

brenda

연인과의 여행
좋아요: 청결 상태
Hotel very clean and easy parking Substantial buffet breakfast
2024년 1월에 3박 숙박함
답변 제공: Cony 님, 2024년 2월 11일
Good morning,Thank you very much for giving us your time. Your opinion is very important to us. We hope to see you again in the not too distant future.

10/10 - 훌륭해요

Christine Hazel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hotel and staff - beautiful area with lots of lovely restaurants. I’ve been going to Playa Blanca for 30 years and to the Hotel Volcan for over 20 years. It’s my happy place and my second home - it’s where my soul is at peace. I’ll be back soon!
2024년 1월에 7박 숙박함
답변 제공: Cony 님, 2024년 2월 11일
Good morning,Thank you very much for giving us your time. Your opinion is very important to us. We hope to see you again in the not too distant future.

10/10 - 훌륭해요

Alan Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good hotel, excellent breakfast and good sized room. Only stayed as B&B guests as prefer dining out.
2024년 1월에 7박 숙박함
답변 제공: Cony 님, 2024년 2월 11일
Good morning,Thank you very much for giving us your time. Your opinion is very important to us. We hope to see you again in the not too distant future.

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic location, lovely hotel and staff
2024년 1월에 14박 숙박함
답변 제공: Cony 님, 2024년 2월 11일
Good morning,Thank you very much for giving us your time. Your opinion is very important to us. We hope to see you again in the not too distant future.

10/10 - 훌륭해요

gordon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Full of nooks and crannies with character and excellent facilities service meals and entertainment instead of a boring clinical contemporary monolith.
2024년 1월에 7박 숙박함
답변 제공: Cony 님, 2024년 2월 11일
Good morning,Thank you very much for giving us your time. Your opinion is very important to us. We hope to see you again in the not too distant future.

10/10 - 훌륭해요

Rhys

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel
Our second stay at this amazing hotel. Facilities, staff, food, ambience, location all excellent. Will return and recommend to others.
2024년 1월에 5박 숙박함
답변 제공: Cony 님, 2024년 1월 13일
Thank you very much for your comment and for visiting us. We hope to have you again at the Hotel in the near future.

10/10 - 훌륭해요

Kellie

좋아요: 청결 상태
Lovely
답변 제공: Cony 님, 2024년 1월 13일
Thank you very much for your comment and for visiting us. We hope to have you again at the Hotel in the near future.

8/10 - 좋아요

Kirsten

2023년 12월에 7박 숙박함
답변 제공: Cony 님, 2024년 2월 11일
Good morning,Thank you very much for giving us your time. Your opinion is very important to us. We hope to see you again in the not too distant future.

8/10 - 좋아요

Ann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel. Good location. Clean. Good size room. Friendly staff.Easy to book excursions. We found food not hot enough in the restaurant. Plates not always hot. Cafe by the pool produced hot tasty meals.
2023년 12월에 10박 숙박함
답변 제공: Cony 님, 2024년 1월 13일
Thank you very much for your comment and for visiting us. We hope to have you again at the Hotel in the near future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Aufenthalt 4 Nächte: Zimmer werden täglich gereinigt aber Wasserflasche für Teekocher oder WC Utensilien nicht nachgefüllt, da erwarte Ich mehr bei einem 5 Sterne Hotel. Anlage schön aber allgemein schon etwas älter.
2023년 12월에 4박 숙박함
답변 제공: Cony 님, 2024년 1월 13일
Vielen Dank für Ihren Kommentar. Es tut uns leid, dass wir Ihre Erwartungen nicht erfüllt haben.

10/10 - 훌륭해요

DANIELA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed for a week over Christmas and loved this hotel and everything about it. The entrance was like entering a Church, very unique and very christmassy. The Bali beds by the pool were my favourite with amazing views over the sea to the various islands and a bar provided if you wanted drinks but there were many pools throughout the hotel. Breakfast, which was included in our package, was lovely (you could add on extra items for a small cost) and went to the hotel restaurant buffet where the choice was amazing. Room was lovely and kept very clean. The hotel is also close to some lovely restaurants, bars and shops and only a short walk to the hustle of the bars in Playa Blanca. All in all, I would definitely recommend this hotel and would love to come back again.
2023년 12월에 7박 숙박함
답변 제공: Cony 님, 2024년 1월 13일
Thank you very much for your comment and for visiting us. We hope to have you again at the Hotel in the near future.

10/10 - 훌륭해요

Emmanuelle

2023년 12월에 5박 숙박함
답변 제공: Cony 님, 2023년 12월 31일
Thank you very much for taking the time to rate us, it is very important to us. We hope to welcome you in the not too distant future.

8/10 - 좋아요

Fabienne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très belle établissement, ravie de mon séjour. Je mets néanmoins un bémol pour le personnel de salle au restaurant, à de rare exception .
2023년 12월에 14박 숙박함
답변 제공: Cony 님, 2023년 12월 31일
Merci beaucoup d'avoir pris le temps de nous évaluer, c'est très important pour nous. Nous espérons vous accueillir dans un avenir pas trop lointain.

10/10 - 훌륭해요

Savitha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good ambiance
2023년 12월에 5박 숙박함
답변 제공: Cony 님, 2023년 12월 31일
Thank you very much for taking the time to rate us, it is very important to us. We hope to welcome you in the not too distant future.