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Reviews of Hotel Rivemar

2.5 out of 5
Hotel Rivemar
Avenida Tulúm con Crisantemos, lotes 49-51Sm 22 Mz7, Cancun, QROO

Reviews

7.6

Good

Rating 10 - Excellent. 63 out of 240 reviews" "
Rating 8 - Good. 84 out of 240 reviews" "
Rating 6 - Okay. 68 out of 240 reviews" "
Rating 4 - Poor. 17 out of 240 reviews" "
Rating 2 - Terrible. 8 out of 240 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Wataru

Stayed 2 nights in Mar 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

sukhwinder singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 7 nights in Dec 2023

2/10 Terrible

Sheng

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

JATINDER

Liked: Cleanliness, staff & service, property conditions & facilities
that is really enjoyful place
Stayed 7 nights in Dec 2023

2/10 Terrible

Komal

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good but the room and Hotel were not upto the mark for price. - Room and bathroom was not clean and not in good shape. -Locker was not working. -No Towels were provided - Only positive part was location.
Response from RM on Jan 10, 2024
Dear Guest , We are sorry to hear we didn’t met your expectations. Towels are always provided , If for some reason there was not one in your room , we would have gladly provided one , if asked .Your review is going to be share with staff to improve our service.Thank you

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

6/10 Okay

Damaris

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

YIBIN

Liked: Staff & service
The hotel is worth its cost if you are shoes
Stayed 3 nights in Dec 2023

10/10 Excellent

jesus

Stayed 2 nights in Dec 2023

10/10 Excellent

Marjorie

Stayed 1 night in Dec 2022

10/10 Excellent

Bruce, Black Diamond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fine location if you're going to use the ADO bus. Nothing fancy, but great for short stays.

6/10 Okay

William

Traveled with family
Liked: Cleanliness
Location was great. Didn't like the ants in the bed. The place is in need of a revamp. Staff could be a little more caring.
Stayed 3 nights in Oct 2022

8/10 Good

Junior

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2022

4/10 Poor

Kathryn

Traveled with partner
Disliked: Staff & service
Average room, great air conditioning and location. Only warning is the old men that work there WILL stare at you inappropriately if you’re a women. Every time they were in the lobby they would be looking at my chest and making me feel uncomfortable. Maybe don’t stay here if this type of stuff makes you uncomfortable. Especially as you’re paying for a service.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Apr 2022

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
good location
Stayed 5 nights in Apr 2022

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

Ceceile

Liked: Cleanliness, staff & service
It is a place to take a shower and rest up. Plenty of places to eat and activities around the hotel. Transportation available all the time.
Stayed 4 nights in Mar 2022

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to land for the night.
Nice little hotel. Friendly front clerk. He helped us with our bags, up to the second floor, which felt like the third floor. Clean room, no wifi to speak of, even with the password. The bed was extremely hard. Didn't sleep great. Clean bathroom, nice shower Further from the Centro bus station than indicated on the website. Decent value for the money
Stayed 1 night in Jan 2022
Response from Maria on Jan 12, 2022
Dear Guest, Thank you for your comments. If you had said about the WiFi during your stay, we would have gladly helped you connect. We will review and take into account what you say about the bed. The Hotel is 8 blocks from the ADO terminal, walking is about 10-15 minutes. We look forward to serving you on your next visit to Cancun.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great location and the shower had hot water which was important to me.
Stayed 2 nights in Dec 2021

6/10 Okay

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for one night
Stayed overnight in Cancún last minute as our flight was delayed and we missed our connection. Pretty basic hotel but decent enough for one night. Quick, easy check in. Beds were comfortable enough. There is AC but we didn’t use it as the fan was cool enough. Good location right next to a Chedraui supermarket and easy walking to various bars and restaurants. Not bad for what we paid
Stayed 1 night in Dec 2021

4/10 Poor

Emmanuel Arias

Stayed 4 nights in Oct 2021

8/10 Good

william

Liked: Cleanliness, staff & service
Central
Stayed 5 nights in Sep 2021

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
the location is great, it is close to the bus terminal, grocery stores, restaurants, local transportation. The area seemed very safe as well. What I did not like where the rooms, however, if you are just looking for a place to stay as you will be out on tours all day, it can make sense.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and good customer service.
Stayed 5 nights in Jul 2021

10/10 Excellent

Johnny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy stays here 😊.
Stayed 6 nights in Dec 2020

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Home away from home 😊.
Stayed 5 nights in Nov 2020

10/10 Excellent

Mooi

Liked: Cleanliness, staff & service, property conditions & facilities
Always happy to stay in this hotel.
Stayed 5 nights in Sep 2020

4/10 Poor

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019

8/10 Good

Oswald A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good low budget friendly hotel.
Good low budget friendly hotel in the heart of downtown Cancun. Good housekeeping, friendly staff, good restaurants nearby, plenty of hot water with good pressure, close to ADO bus terminal, and public transportation right outside. If you’re looking to save $$, and enjoy Cancun, Isla Mujeres, playa del Carmen and even Cazumel, I highly recommend this hotel.
Stayed 5 nights in Feb 2019

6/10 Okay

Alexander

Liked: Staff & service
Return customer
This hotel is providing outstanding value for your dollar. It is clearly “No Frills”. However, it is located right downtown in the heart of Cancun. This was my second stay at this Hotel and I will more than likely book it again as long as the price remains the same.
Stayed 1 night in Oct 2018

6/10 Okay

Alexander

So-so ...
For a last second hotel booking this Hotel room was ok. Unfortunately, I arrived right during the Independence day celebration and the hotel was not easy to reach, as the Streets were all blocked off in the area. About the Hotel: The staff were friendly, ...however, the hotel does not have an elevator and it was quite hot. The room smelled bad, but the bed had fresh sheets on and bathroom was fairly clean. For the price I paid, I am NOT complaining.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Ove, Oslo Norwat

Liked: Cleanliness, staff & service, room comfort
Nice location friendly recepction good price wi fi
Stayed 3 nights in Aug 2018

6/10 Okay

TravelingEd, New Mexico

a useful refuge
I needed to speak Spanish to deal with the clerk, finding out that his credit card machine wasn't working, but he was as helpful as he could be. The room is basic, but things worked and the air con was quiet and efficient. The location is excellent if you want to explore central Cancun. A great choice for a seasoned traveler, not good for a novice. But the price was great.
Stayed 1 night in May 2018

6/10 Okay

Doug

1 day stay aok ,not a long term stay hotel ,everything works ,but worn out hotel ,could find better if staying in cancun beyond clse to bus depot

4/10 Poor

easeri, minneapolis

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
not recommended
Really bad neighborhood. Lots of vandalism and graffiti right around the hotel. Nightclub right across the street that was very loud all night. Room was outdated and smelled musty. We couldn’t get any hot water. No parking for guests. We parked on the street right outside the hotel’s front door and our car was broken into. Do not try to save money by staying here. Find another downtown hotel.
Stayed 1 night in Feb 2018

8/10 Good

glen

Liked: Cleanliness, staff & service
Good basic lodgings
Good for an overnight, Noisy
Stayed 4 nights in Feb 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Good location, but won’t stay there again
No hot water in the room. A friend was coming up to say hi, but he had to pay 100 pesos (even though he was not staying)!
Stayed 1 night in Feb 2018

10/10 Excellent

Oswald A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay at an affordable price!
I like this hotel a lot, it’s in the heart of downtown, very clean and affordable, close to transportation and in a safe area
Stayed 3 nights in Jan 2018

8/10 Good

Wendy, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good.
I took a couple day trip and like the closeness of bus stop ADO.
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
No real parking unless you dont mind leaving it on the streets in front of the hotel where its really busy. There is bar/restaurant beside the front desk so that can be handy.
Stayed 3 nights in Jun 2017

8/10 Good

Hector H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceptable
It was perfect for me. I just need a room with good air conditioner and a decent bed and bathroom Very inexpensive.righ in the center of downtown Cancun
Stayed 2 nights in Jul 2017

8/10 Good

Dee

Liked: Cleanliness, property conditions & facilities
Spacious room, over priced tours
Spacious room. Clean and tidy. Hot showers. 8-10 mins walk Ados bus station, good location. Reasonable price for room. Exuberant and super pricy tour packages. I was double charged for a tour which cost half the price. Very disappointing. Be careful when booking tours from the hotel because the information given may not be true. Check and compare price with other vendors as you get better bargain with the same quality and service.

6/10 Okay

Luis

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Located close to bus depot stores and restaurants. Fast check in and check out. Rooms older but weLL kept. I would return here.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort