3 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

바이아 프린시페 그랜드 툴룸 - 올 인클루시브 여행 후기

4 out of 5
바이아 프린시페 그랜드 툴룸 - 올 인클루시브
Crta Chetumal - Cancun Km 250, Akumal, QROO

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1333개 이용 후기 중 747개" "
평점 8 - 좋아요. 1333개 이용 후기 중 295개" "
평점 6 - 괜찮아요. 1333개 이용 후기 중 145개" "
평점 4 - 별로예요. 1333개 이용 후기 중 70개" "
평점 2 - 너무 별로예요. 1333개 이용 후기 중 76개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

6/10 - 괜찮아요

Carlos Ernesto

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was ok. Expedia has it that they do room service. But the hotel does not. Thats false advertisement.
2024년 3월에 3박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 27일
Dear guest, We are glad to know that you have spent a nice vacation in our hotel, we thank you for choosing us and for sharing your words and observations through this important medium. Best regards!

10/10 - 훌륭해요

Chantal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was extremely friendly and helpful. Rooms were very clean and property is very well maintained.
2024년 3월에 7박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 27일
Dear Guest, We are happy to read that you had a good vacation with us enjoying all our services. Kind regards !!!

10/10 - 훌륭해요

Debra

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The different pools thaught there was not a lot of service staff by the pools and around the beach
2024년 3월에 7박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 25일
Dear Guest, We are happy to read that you had a good vacation with us enjoying all our services. Kind regards !!!

10/10 - 훌륭해요

Rafael guzman

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall this resort is wonderful to visit the staff very cordial very clean very beautiful gretel and cristian erick the master of ceremony all the music animators excellent...angel chef from coba peru/Japanese restaurant very professional and attentive also we love the tequila restaurant 10
2024년 3월에 7박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 25일
Dear Guest, We are happy to read that you had a good vacation with us enjoying all our services. Kind regards !!!

10/10 - 훌륭해요

Kongsurk 님, annandale

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
,very friendly
2024년 3월에 4박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 25일
Dear Guest, We are happy to read that you had a good vacation with us enjoying all our services. Kind regards !!!

10/10 - 훌륭해요

Gabriela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me gusto mucho la comida .. El ambiente de la alberca y sus actividades ... No me gusto que casi no tienes derecho a los restaurantes de especialidades ..
2024년 3월에 2박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 20일
Estimado huésped. Muchas gracias por manifestar su opinión acerca de su reciente estancia en nuestro Hotel. Agradecemos mucho los comentarios de mejora que serán enviados a los departamentos correspondientes. ¡Esperamos que vuelva pronto! Saludos cordiales.

10/10 - 훌륭해요

Yvonne Laurie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 8박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 20일
Dear Guest, We are happy to read that you had a good vacation with us enjoying all our services. Kind regards !!!

8/10 - 좋아요

Adam

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property, staff and food was all good/excellent. The shuttle to and from the airport was expensive and very shady. We were given a price if we wanted to wait 2 to 3 hours for a ride, than a different much more expensive price if we wanted a ride within 10 minutes!!! That is just not right.
2024년 3월에 7박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 19일
Dear guest, We are glad to know that you have spent a nice vacation in our hotel, we thank you for choosing us and for sharing your words and observations through this important medium. Best regards!

2/10 - 너무 별로예요

RICARDO ERNESTO

2024년 3월에 5박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 27일
Dear guest,We are grateful for having chosen us, we would have liked to know his observations through this important medium.Kind regards!

10/10 - 훌륭해요

Brandon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great resort.
2024년 3월에 7박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 19일
Dear guest, We appreciate you taking time to express your comments about your stay with us. Kind regards.

10/10 - 훌륭해요

Nauni

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We absolutely loved this resort and will be coming back !!!
2024년 3월에 8박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 17일
Dear Guest:We would like to express our appreciation for your comments and for mentioning our staff. It was honor for our entire team to be at your service.Thank you once again for your choice and we are looking forward to your next visit in order to repeat this awesome experience. Best regards,

8/10 - 좋아요

Timothy

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff. Great food. The bathroom in the room had zero privacy. Did not like the rooms bathroom. The only negative of this stay.
2024년 3월에 5박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 17일
Dear guest,We are very pleased to know that you have spent some fabulous days on vacation at our hotel, we thank you for choosing us and for sharing your words through this important medium.Regards !!!

10/10 - 훌륭해요

Deanna K

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 17일
Dear guest, We appreciate you taking time to express your comments about your stay with us. Kind regards.

10/10 - 훌륭해요

Jason Richard

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful resort, would go again! Bathroom/room setup a little weird but great place.
2024년 3월에 5박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 17일
Dear Guest, We are happy to read that you had a good vacation with us enjoying all our services. Kind regards !!!

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only complaint I have is that there wasn’t very much shade over the pool, so you couldn’t be in the water and out of the sun. Otherwise it was a perfect vacation!!!
2024년 2월에 10박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 14일
Dear Guest, We are happy to read that you had a good vacation with us enjoying all our services. Kind regards !!!

10/10 - 훌륭해요

jillian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
beautiful large resort, very friendly staff (Edwin in the buffet area was the best!!!) and great food especially the al a carte restaurants. we went to la grand tortuga, tequila portofino and they were all amazing! we would love to go back again:)
2024년 3월에 6박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 13일
Dear guest, We appreciate you taking time to express your comments about your stay with us. Kind regards.

10/10 - 훌륭해요

Francois

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Staff In general the staff was super friendly and helpful. Special shoutout to Salvador at the Mexican restaurant for exceptional service! We did however had an issue with the safe box in our room which had a dead battery when we arrived. We had to call room services 4 times for someone to finally come and fix it. During one of our call, the person on the phone even told us someone came multiple time, knocked on our door and even called the room phone, which was simply not true since we were there waiting the whole time. When we told them they probably had the wrong room number, they kept saying it was impossible in a condescending way. A similar thing happened when we tried to get an extra blanket for the kids, which took 3 different requests. Cleanliness Our room, the restaurants, pools, bar and other public spaces were all kept super clean. The food The main buffet was fantastic with a great variety! Unfortunately we could only try the Mexican restaurant as all the others we're fully booked from the day we arrived. Property condition & facilities The facilities in general were great. Being there with small kids, we mostly spent time around the pools, which were very nice. Our kids especially enjoyed the kids pool and the water slides. We had no problem finding shaded seating all week, which was great. Unfortunately the kids playground was closed all week. Overall, we absolutely loved our stay at Grand Bahia and are already planning to return!
2024년 3월에 6박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 13일
Dear guest, It is a pleasure to know that you enjoyed the attention of our staff very much, for all of us a pleasure to be at your service! In the same way, we thank you for your comments that are of utmost importance to improve us more every day. We hope to have you back soon. Regards!

8/10 - 좋아요

Louie

연인과의 여행
좋아요: 청결 상태
Had good options and activities. Schedule services need to be better and more readily available
2024년 3월에 5박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 13일
Dear guest, We appreciate you taking time to express your comments about your stay with us. Kind regards.

10/10 - 훌륭해요

Sohaib

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing time, recommend!
2024년 3월에 6박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 10일
Dear guestWe are glad to know that you have spent a nice vacation in our hotel, we thank you for choosingus.Best regards!

10/10 - 훌륭해요

Liane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Food, beach access, multiple pools, entertainment: spectacular evening shows
2024년 3월에 7박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 11일
Dear Guest, We are happy to read that you had a good vacation with us enjoying all our services. Kind regards !!!

8/10 - 좋아요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 2월에 5박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 10일
Dear guestThank you for your comments abour your stay!

8/10 - 좋아요

Chandra Jean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff were very attentive and friendly. Rooms were spacious. No shortage of food, drinks and activities. The rooms need a bit of maintenance- toilet doesn't flush well, shower head loose, etc. The only other complaint is how busy the walking paths are with vehicles. Between the multiple different shuttles and staff buggies, as a walking patron, we were constantly having to move over and stop. There needs to be better division between driving and walking lanes, and enforcement of a slower speed limit for vehicles. It also contributes to a great deal of noise in the room, as this path is very close to most of the accommodations.
2024년 2월에 5박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 5일
Dear guest, We are glad to know that you have spent a nice vacation in our hotel, we thank you for choosing us and for sharing your words and observations through this important medium. Best regards!

6/10 - 괜찮아요

Stephanie

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
The whole point of an all inclusive is for everything to be all inclusive. They wanted to charge extra for so many things! Extra for beers or special drinks, extra for transportation around the property (if you didn’t want to wait 30 mins), and this hotel is not cheap! The bellboys just leave your luggage at the front in the open unattended where anyone could easily take it. No service at the pools, you have to go wait in long lines to get drinks or snacks which took forever. No room service. Went on a complimentary bike ride which ended up just being an upsell of all the places you could go or things you could do that cost extra, very little bike ride lol. The outlets in the room barely worked, wifi was terrible, and their app for “express check-in/out” and booking things didn’t work so had to wait at the front desk for an hour for the staff to fix it. And if you book through Expedia they can’t modify your reservation, you have to do that through Expedia which is impossible because Expedia needs to communicate with the hotel, which is impossible lol so good luck with that. For the price, this is honestly the worst all inclusive. The only good things were the room was nice, the cleaning staff were great, and the pools were nice, but you can find that anywhere. I would not stay again.
2024년 2월에 3박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 4일
Dear Guest, We really appreciate that you are taking the time to share us some valuable comments about your stay with us. The suggestions we receive from our guests are very important to maintain the quality and service. All comments, observation and suggestion are welcome in our work team, they help us to improve the area needed. We really regret you were not impressed with some of our services, we have taken note of these comments in order to take proper measures to guarantee our guests' enjoyment. Our best regards!

10/10 - 훌륭해요

Leticia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent 👍
2024년 2월에 2박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 3일
Dear Guest, We are happy to read that you had a good vacation with us enjoying all our services. Kind regards !!!

10/10 - 훌륭해요

Fraser John

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was just very nice place to stay and relax
2024년 2월에 7박 숙박함
답변 제공: Online Reputation 님, 2024년 2월 29일
Dear guest, We appreciate you taking time to express your comments about your stay with us. Kind regards.

2/10 - 너무 별로예요

cindy Lynne

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No full bar in the rooms maybe 2 beers in the fridge withe 1 pop. Walking was ridiculous. Waiting for the trolly every 10 min was not true.also pools were were so cold never got in beaches were dirty never again waste of money
2024년 2월에 4박 숙박함
답변 제공: Online Reputation 님, 2024년 2월 27일
Dear Guest: First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. It is a pity that we have not exceeded your expectations; accept our sincere apologies, it certainly does not reflect the commitment and the quality that we have exhibited for many years. We hope to have the opportunity to change your perception in the future as we believe you will enjoy our services. Regards !!!

10/10 - 훌륭해요

Dennis Patrick

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are tremendous, especially breakfast at Grand Turtogo
2024년 2월에 9박 숙박함
답변 제공: Online Reputation 님, 2024년 2월 27일
Dear Guest, We are happy to read that you had a good vacation with us enjoying all our services. Kind regards !!!

6/10 - 괜찮아요

Pamela

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 7박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 21일
Dear guest, We appreciate you taking time to express your comments about your stay with us. Kind regards.

10/10 - 훌륭해요

Piotr Michal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was excellent !
2024년 2월에 6박 숙박함
답변 제공: Online Reputation 님, 2024년 2월 25일
Dear Guest, We are happy to read that you had a good vacation with us enjoying all our services. Kind regards !!!

10/10 - 훌륭해요

Sheldon 님, Gatineau

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Resort was good. It was advertised as an Aduts Only but was not. Too many kids. PGA Riviera Maya golf course is not worth the cost. Not a PGA quality course.
2024년 2월에 7박 숙박함
답변 제공: Online Reputation 님, 2024년 2월 25일
Dear guest, It is a pleasure to know that you enjoyed the attention of our staff very much, for all of us a pleasure to be at your service! In the same way, we thank you for your comments that are of utmost importance to improve us more every day. We hope to have you back soon. Regards!

8/10 - 좋아요

Tracey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the staff, so helpful and accommodating. My only complaint is the beds in the room, they were very very firm and not very comfortable at all
2024년 2월에 10박 숙박함
답변 제공: Online Reputation 님, 2024년 2월 25일
Dear guest,We are very pleased to know that you have spent some fabulous days on vacation at our hotel, we thank you for choosing us and for sharing your words through this important medium.Regards !!!

10/10 - 훌륭해요

Leana M

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place and large. Loved the beach and the food. Wish there was more places to eat.
2024년 2월에 5박 숙박함
답변 제공: Online Reputation 님, 2024년 2월 23일
Dear Guest, We are happy to read that you had a good vacation with us enjoying all our services. Kind regards !!!

6/10 - 괜찮아요

Frank

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The food needs to improve.
2024년 2월에 4박 숙박함
답변 제공: Online Reputation 님, 2024년 2월 23일
Dear guest,We are grateful for having chosen us, we appreciate your comments through this important medium.Kind regards!

10/10 - 훌륭해요

Randy Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice resort
2024년 2월에 14박 숙박함
답변 제공: Online Reputation 님, 2024년 2월 23일
Dear Guest, We are happy to read that you had a good vacation with us enjoying all our services. Kind regards !!!

8/10 - 좋아요

Ashutosh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet property, staff were good. Building and rooms give a bit old vibes. Beach was good but not my style. Pool was awesome. Could do some more varieties in buffet and at least different choices each day. Buffet felt like it was the same things every day. Speciality restaurants are decent. Portions could do better. Overall, easy 4*.
2024년 2월에 6박 숙박함
답변 제공: Online Reputation 님, 2024년 2월 20일
Dear guest, It is a pleasure to know that you enjoyed the attention of our staff very much, for all of us a pleasure to be at your service! In the same way, we thank you for your comments that are of utmost importance to improve us more every day. We hope to have you back soon. Regards!

8/10 - 좋아요

Sheri Lillian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Online Reputation 님, 2024년 2월 21일
Dear guestWe thank you for choosing us and we would have liked to hear your comments through this important medium.Best regards!

10/10 - 훌륭해요

Dayton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함
답변 제공: Online Reputation 님, 2024년 2월 20일
Dear Guest, We are happy to read that you had a good vacation with us enjoying all our services. Kind regards !!!

10/10 - 훌륭해요

YING

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice view from our room balcony, warm staff and awesome food. Wonderful trip !
2024년 2월에 4박 숙박함
답변 제공: Online Reputation 님, 2024년 2월 19일
Dear Guest, We are happy to read that you had a good vacation with us enjoying all our services. Kind regards !!!

10/10 - 훌륭해요

Stephanie

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were upgraded to a villa and it was beautiful! We had an amazing vacation.
2024년 2월에 2박 숙박함
답변 제공: Online Reputation 님, 2024년 2월 18일
Dear guest, We appreciate you taking time to express your comments about your stay with us. Kind regards.

8/10 - 좋아요

Alan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We spent 9 days here over Christmas and very much enjoyed our stay. The buffet was good, if you can’t find something to eat, you’re too picky. The restaurants were probably the best we’ve eaten at, at large all inclusives. The New Year’s Eve celebration was a lot of fun! The staff was very kind and helpful. Unfortunately a lot of guests treat them poorly though. We are planning to do the same trip next year.
2023년 12월에 9박 숙박함
답변 제공: Online Reputation 님, 2024년 2월 18일
Dear Guest,We want to thank you very much for sharing with us your comments regarding his recent stay, it was truly a delight to have been his host and we hope that our services and work team lived up to his expectations.Best regards from the Riviera Maya

10/10 - 훌륭해요

Shayne

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good!
2024년 2월에 7박 숙박함
답변 제공: Online Reputation 님, 2024년 2월 18일
Dear guest, We appreciate you taking time to express your comments about your stay with us. Kind regards.

10/10 - 훌륭해요

Preston Gerard

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing resort! Just the best people working there, taking pride in their work and providing an excellent experience for all ages. Not one bad meal or bad experience of any kind. 10 out of 10, we’ll definitely be back. Thank you Bahía Príncipe Grand Tulum☀️🌴❤️
2024년 1월에 10박 숙박함
답변 제공: Online Reputation 님, 2024년 2월 18일
Dear guest. Thank you very much for expressing your opinion about his recent stay at our Hotel. For all staff it is always a pleasure to be at your service.Best regards from the Riviera Maya

10/10 - 훌륭해요

sukhdeep

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome Place for Holidays . Excellent Service and Friendly Staff.
2024년 2월에 4박 숙박함
답변 제공: Online Reputation 님, 2024년 2월 18일
Dear guest, We appreciate you taking time to express your comments about your stay with us. Kind regards.

8/10 - 좋아요

Alishahdad

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay at the resort. The staff was friendly, and the amenities were decent. However, there were some minor issues with room cleanliness that could be improved. Overall, it was a satisfactory experience.
2024년 2월에 5박 숙박함
답변 제공: Online Reputation 님, 2024년 2월 16일
Dear guest, We are glad to know that you have spent a nice vacation in our hotel, we thank you for choosing us and for sharing your words and observations through this important medium. Best regards!

8/10 - 좋아요

Lidia

2024년 2월에 9박 숙박함
답변 제공: Online Reputation 님, 2024년 3월 21일
Dear guest, We appreciate you taking time to express your comments about your stay with us. Kind regards.

10/10 - 훌륭해요

Tatiana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing Hotel , great food, nice beach We had a wonderful time so much fun
2024년 2월에 7박 숙박함
답변 제공: Online Reputation 님, 2024년 2월 15일
Dear guest, It is a pleasure to know that you enjoyed the attention of our staff very much, for all of us a pleasure to be at your service.We hope to have you back soon. Regards!

10/10 - 훌륭해요

Barbara Lynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic family vacation! Plenty to do if you wanted with lots of entertainment. Quiet relaxing areas if the activities weren’t for you. Kids (13,12, & 9) loved it and there was plenty do them to do as well. Staff was great and engaging. Food was delicious and the beach was beautiful. Definitely something for everyone at the property. We can’t wait to come back!
2024년 2월에 6박 숙박함
답변 제공: Online Reputation 님, 2024년 2월 14일
Dear Guest:It is always encouraging to read your reviews.We are more than happy to know that you enjoyed the services, the staff and our facility.It is a great pleasure to receive so encouraging reviews that give our team energy to keep up great work every day.Best regards!

6/10 - 괜찮아요

Young Hee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dining options were difficult to book reservations. Food presentations in the buffet were mundane, food selections were average and unexciting. The beach was rough and not too swimmable. Occidental at Excaret had a better beach.
2024년 2월에 6박 숙박함
답변 제공: Online Reputation 님, 2024년 2월 14일
Dear guest, It is a pleasure to know that you enjoyed the attention of our staff very much, for all of us a pleasure to be at your service! In the same way, we thank you for your comments that are of utmost importance to improve us more every day. We hope to have you back soon. Regards!

10/10 - 훌륭해요

Reed

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The upgraded room was incredibly spacious. The beds were pretty hard
2024년 2월에 3박 숙박함
답변 제공: Online Reputation 님, 2024년 2월 14일
Dear Guest, We are happy to read that you had a good vacation with us enjoying all our services. Kind regards !!!

8/10 - 좋아요

Diana 님, amsterdam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Beautiful hotel with wonderful people and awesome food. The initial room we got was not great and needed to be upgraded - the curtains had holes in them and the bathroom had a moldy smell. We requested an upgrade and they were kind enough to move us the next day to a much better room
2024년 2월에 4박 숙박함
답변 제공: Online Reputation 님, 2024년 2월 12일
Dear Guest:It is always encouraging to read your reviews.We are more than happy to know that you enjoyed the services, the staff and our facility.It is a great pleasure to receive so encouraging reviews that give our team energy to keep up great work every day.Thank you once again for your choice and we are looking forward to your next visit in order to repeat this awesome experience. Best regards,