테라스/파티오

솔이마르 나마 베이 여행 후기

4 out of 5
솔이마르 나마 베이
Naama Bay, PO Box 312, Sharm El Sheikh, South Sinai Governorate

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 129개 이용 후기 중 51개" "
평점 8 - 좋아요. 129개 이용 후기 중 51개" "
평점 6 - 괜찮아요. 129개 이용 후기 중 12개" "
평점 4 - 별로예요. 129개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 129개 이용 후기 중 8개" "

7.8/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
리셉션 직원이 굉장히 불친절했다. 영어할줄아냐? ㅋ 이러면서 ㅡㅡ 내가 지금 영어로 말하잖아ㅡㅡ? 하니까 오 ㅋ ~~잉글리시 뉘예뉘예 이런 표정과 말을해서 진짜 네가지가 없어서 체크인할때 기분 나빴지만 (저는 캐나다 유학생으로 영어못한다는 소리 처음 들었음) 시설은 좋았다.
2019년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
직원은 무례하지만 시설은 좋음
리셉션 직원이 굉장히 불쾌함 하지만 숙소는 전반적으로 매우매우 만족
2019년 2월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
오지마세요 최악~~~~짜증나는 이집션들의 천국~~~~
재수없는 매니저와 동양여자를 만만하게 보고 머리를 만지는 행위가 너무 역겨웠다. 분명 더블룸을 예약했는데 싱글베드가 있는 방을 주면서 침대를 합치면 된다니...결국 원래 방을 받았는데 어떠한 보상도 없었음 정말 짜증나는 숙소였다
2018년 6월에 1박 숙박함

2/10 - 너무 별로예요

Yehia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I arrived around 6 pm but the room was not ready. The receptionist tried to bully me into going to dinner first to cover the fact that the room was not ready. When I asked why the room was not ready the manager came and offered a room upgrade. The upgraded room was lousy and I can not imagine what would the original room would be like. The next morning I wanted to go to the beach. I saw the listed shuttle schedule and I timed my self to catch the 9;30am shuttle. I got there a few minutes early and asked one of the employees if this is the shuttle going to beach and he confirmed. When I arrived at the beach I was refused entry because I did not have a ticket. No body mentioned that I need to get a ticket to enter the beach. I took a look at the beach and was not worth going to any way. Too many security guys interrogating any body who look non European. The reception area is tiny with malfunctioning currency change machine. Food of average quality but most of the guests are the kind of tourists who look like they never seen food before and who never miss a meal.
답변 제공: Ahmed Hamama 님, 2023년 12월 30일
Dear Valued Guest,Thank you for choosing Solymar Naama Bay to spend your holiday, and for taking the time to write to us.Please be sure that the whole team is highly committed to providing each & every single guest with a perfect holiday experience and that we relentlessly and continuously work on enhancing the services that we offer.In appreciation of these efforts, the hotel received many prestigious awards that only go to hotels and organizations that excel in providing the highest levels of service.In regards to the negative comments about the hotel in your review; If you take the time to further investigate the websites, you will find a large number of very positive comments about the hotel, some of which even praise the same remarks that other comments criticized.Nevertheless, we truly value and appreciate these negative comments that we consider crucial for our development and improvement. We always use them as a means to identify and rectify the service quality; as we strive to achieve the highest ever level of our future guests’ satisfaction.We look forward to welcoming you soon at Solymar Naama Bay and we assure you that we will do our best to meet your expectations during your stay if not exceed them.Amr GamalHotel Manager

10/10 - 훌륭해요

Nada

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Struttura che consiglio al massimo! In primis per il rapporto qualità-prezzo ottimo (ho soggiornato a novembre) Personale super cordiale e disponibile, ringraziamo particolare allo chef per la gentiliezza e prontezza su tutto! Cibo vario e con alcune serate “speciali” con molta varietà di dolci I dintorni della struttura ottimi! Sharm é tutta molto bella
2023년 11월에 5박 숙박함
답변 제공: Ibrahim Hizema 님, 2023년 12월 21일
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high-class service and utmost comfort. We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

10/10 - 훌륭해요

SEMIH

2023년 11월에 8박 숙박함
답변 제공: Ibrahim Hizema 님, 2023년 12월 7일
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high-class service and utmost comfort. We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

10/10 - 훌륭해요

Sandrine

2023년 11월에 14박 숙박함
답변 제공: Ahmed Hamama 님, 2023년 12월 30일
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high-class service and utmost comfort.We are looking forward to your future visits,Best Regards,Amr GamalHotel General Manager

10/10 - 훌륭해요

Francesca

좋아요: 직원 및 서비스
Great resort in Naama bay!
2023년 11월에 4박 숙박함
답변 제공: Ibrahim Hizema 님, 2023년 11월 11일
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high-class service and utmost comfort. We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

10/10 - 훌륭해요

Gülüstan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Biz Solymar Naama Bay'ı çok sevdik ❤
2023년 9월에 7박 숙박함
답변 제공: ibrahim Hizema 님, 2023년 10월 26일
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high-class service and utmost comfort. We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

8/10 - 좋아요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
super rapport qualité prix
hello, j'ai passé 4j au Solymar, la chambre était spacieuse, les draps ainsi que la salle de bain étaient propres. (j'ai eu la chance d'avoir une bonne chambre) pour le prix que j'ai payé je trouve que le rapport qualité prix est impeccable
2023년 10월에 3박 숙박함
답변 제공: Ibrahim Hizema 님, 2023년 10월 26일
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high-class service and utmost comfort. We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

6/10 - 괜찮아요

erik

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
답변 제공: Amr Gamal 님, 2023년 9월 10일
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. we truly value and appreciate these negative comments that we consider crucial for our development and improvement. We always use them as means to identify and rectify the service quality; as we strive to achieve the highest ever level of our future guests’ satisfaction. We look forward to welcoming you back Best Regards, Amr Gamal Hotel General Manager

10/10 - 훌륭해요

ELIF

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Betül ve Elif
2023년 8월에 4박 숙박함
답변 제공: Amr Gamal 님, 2023년 9월 2일
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high-class service and utmost comfort. We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

8/10 - 좋아요

Ismaeil

المكان جيد والتعامل بالكامل جيد
2023년 8월에 5박 숙박함
답변 제공: Ahmed 님, 2023년 8월 25일
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort.We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

4/10 - 별로예요

daniel

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Ahmed 님, 2023년 8월 25일
Dear Valued Guest,Thank you for choosing Solymar Naama Bay to spend your holiday, and for taking the time to write to us.Please be sure that the whole team is highly committed to providing each & every single guest with a perfect holiday experience and that we relentlessly and continuously work on enhancing the services that we offer.In appreciation of these efforts, the hotel received a number of prestigious awards that only go to hotels and organizations that excel in providing the highest levels of service.In regards to the negative comments about the hotel in your review; If you take the time to further investigate the websites, you will find a large number of very positive comments about the hotel, some of which even praise the same remarks that other comments criticized.Nevertheless, we truly value and appreciate these negative comments that we consider crucial for our development and improvement. We always use them as means to identify and rectify the service quality; as we strive to achieve the highest ever level of our future guests’ satisfaction.We look forward to welcoming you soon at Solymar Naama Bay and we assure you that we will do our best to meet your expectations during your stay if not exceed them.Amr GamalHotel Manager

10/10 - 훌륭해요

Canberk

2023년 7월에 2박 숙박함
답변 제공: Amr Gamal 님, 2023년 7월 30일
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort.We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

10/10 - 훌륭해요

Aylin

2023년 6월에 4박 숙박함
답변 제공: Ahmed 님, 2023년 7월 6일
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort.We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manage

8/10 - 좋아요

Nicolas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 6월에 7박 숙박함
답변 제공: Amr Gamal 님, 2023년 6월 21일
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort.We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manage

8/10 - 좋아요

Selcan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rahat bir tatil
Yemekleri, kahvaltısı ve ikramları çok güzeldi 8 kişi eğlenceli bir tatil yaptık.
2023년 6월에 3박 숙박함
답변 제공: ibrahim hizema 님, 2023년 6월 18일
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort.We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is perfectly situated for a relaxing holiday but close enough to the vibrant city centre. The staff are incredible and go over and above anything I’ve experienced before. Thoroughly enjoyed this trip despite sleazyjets best efforts to ruin it.
2023년 4월에 10박 숙박함
답변 제공: Amr Gamal 님, 2023년 4월 17일
Dear Valued Guest, Greetings from sunny Sol Y Mar Naama Bay Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our facilities and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort.We are looking forward to your future visits, Best Regards,Amr GamalHotel General Manager

8/10 - 좋아요

Dilek

단체 여행
좋아요: 직원 및 서비스
All invlusive heist getränke bis 00 uhr danach muss man zahlen Essen nur zu den essenszeiten Beach restaurant kostet alles extra Wlan sehr schlecht und nur in der lobby od bar verfügbar Im zimmer kein wlan Sauberkeit: boden wischen gibt es nicht Alles muss man extra fragen sowie kaffe affüllen im zimmer oder wlan passwort jedentag aufs neue einloggen. Service war sehr nett und hilfsbereit. Leider sehr viele kinder bzw jugendliche die arbeiten und befehle bekommen. Jeden tag eine wasserflasche pro zimmer ( viel zu wenig) Hotel anlage war sehr schön doch leider die massagen oder trips oder beauty alles sehr sehr überteuert. Da bin ich in deutschland besser aufgehoben mit massage und beauty. Man muss dort wirklich ausdrücklich nein sagen damit die leute von trips etc dich beim sonnen, relaxen oder ausruhen nicht stören. ( gilt nicht für hotel personal).
2023년 3월에 8박 숙박함
답변 제공: Ahmed Hamama 님, 2023년 3월 31일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ahmed HamamaAssistant front office manager.

10/10 - 훌륭해요

Camilla

2023년 3월에 3박 숙박함
답변 제공: Ahmed 님, 2023년 3월 25일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ahmed HamamaAssistant front office manager.

10/10 - 훌륭해요

Ossama

2023년 2월에 1박 숙박함
답변 제공: Ibrahim Hizema 님, 2023년 3월 7일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Rooms Division Manager

10/10 - 훌륭해요

Tigran

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 4박 숙박함
답변 제공: Ahmed 님, 2023년 1월 30일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Rooms Division

10/10 - 훌륭해요

Gonca

2023년 1월에 4박 숙박함
답변 제공: Ibrahim Hizema 님, 2023년 1월 30일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Rooms Division Manager

8/10 - 좋아요

Pathama

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed for 5 nights, Staff are extremely friendly and helpful. I felt very comfortable staying at the hotel. Breakfast buffet: lots of choice for cereals, breads, pastries, and my favourite is live cooking such as omelettes, fried eggs, pancakes to order. Dinner buffet: lots of choice for meats and vegetarian, live cooking Pasta for children. Staffs are working very hard to maintain garden and keep pool area clean. However, there are some areas that need to be improved: the bath room requires a renovation, in my room the shower tray is very small no space to move around, to get hot water for showering is to keep it running for a while before it get hot. Wi-Fi is very poor and only available at reception area. Hotel has a free minivan, every 1 hour from hotel to the beach & VV. you will require to get a voucher from receptionist for free desk chair on the beach. Hotel/Beach: 1st transfer is at 0830, the last one is at1430. Beach/Hotel: 1st transfer is at 0845-1445 and the last transfer is at 1630. Note that a minivan is base on first come first served basis can take max 12paxs 1 seat in front with the driver. Overall I did enjoy and felt safe staying at Solymar Naama Bay. Definitely will stay here again.
2023년 1월에 5박 숙박함
답변 제공: Ahmed 님, 2023년 1월 12일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

8/10 - 좋아요

sarmand 님, Schwetzingen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
War gemischt
답변 제공: Ibrahim Hizema 님, 2023년 1월 5일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

8/10 - 좋아요

Kamal

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Service top,essen ist sehr gut , sehr freundlichen Personal Pool ist sauber
답변 제공: Ibrahim Hizema 님, 2023년 1월 5일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

6/10 - 괜찮아요

Feroz

2022년 12월에 1박 숙박함
답변 제공: Ibrahim Hizema 님, 2023년 1월 5일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

8/10 - 좋아요

Feroz

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2022년 12월에 1박 숙박함
답변 제공: Ibrahim Hizema 님, 2023년 1월 5일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

2/10 - 너무 별로예요

Jamil

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The rooms are old and outdated. The rooms aren't cleaned correctly and are dirty
답변 제공: Ahmed 님, 2023년 8월 25일
Dear Valued Guest,Thank you for choosing Solymar Naama Bay to spend your holiday, and for taking the time to write to us.Please be sure that the whole team is highly committed to providing each & every single guest with a perfect holiday experience and that we relentlessly and continuously work on enhancing the services that we offer.In appreciation of these efforts, the hotel received a number of prestigious awards that only go to hotels and organizations that excel in providing the highest levels of service.In regards to the negative comments about the hotel in your review; If you take the time to further investigate the websites, you will find a large number of very positive comments about the hotel, some of which even praise the same remarks that other comments criticized.Nevertheless, we truly value and appreciate these negative comments that we consider crucial for our development and improvement. We always use them as means to identify and rectify the service quality; as we strive to achieve the highest ever level of our future guests’ satisfaction.We look forward to welcoming you soon at Solymar Naama Bay and we assure you that we will do our best to meet your expectations during your stay if not exceed them.Amr GamalHotel Manager

8/10 - 좋아요

Rahel

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2022년 12월에 1박 숙박함
답변 제공: Ibrahim Hizema 님, 2022년 12월 5일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

8/10 - 좋아요

ANSSAF

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함
답변 제공: Ibrahim Hizema 님, 2022년 12월 1일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay at Solymar for COP27- NBI team, South Africa
In November 2022, our team travelled to Sharm el Sheikh for COP27 and booked accommodation at Solymar with only criteria: we had a lot of work to do and we needed somewhere comfortable, clean to stay. After a rocky start, we learned that this hotel's priority is to ensure that guests feel valued and that their stay is a pleasant one. By the time we left, we felt like we were part of the Hotel Solymar family. As 6 women travelling alone, we felt completely safe and respected in this space. The hotel staff were friendly and accommodating and responded to our concerns swiftly. The kitchen and dining areas are clean and the buffet is excellent. The restaurant is extremely well managed and the chefs and bakers make and serve their food with care. We stayed for nearly 3 weeks and no-one in our team got sick from the food. We looked forward to coming "home" each evening to dinner. Fresh fruit and vegetables, juices and ice are all washed with/made with clean water. While we heard horror stories from COP27 delegates staying at other hotels with regards to inflated prices, we felt the pricing for transport and accommodation at Solymar was fair and services rendered were delivered at the expected level of quality. There is also a good doctor on standby at the hotel 24/7 which was very convenient as one on our team needed medical assistance. Overall we had a fantastic stay at this hotel and it made the hard work at COP27 more enjoyable. Thank You for taking care of us!
2022년 11월에 7박 숙박함

4/10 - 별로예요

Danai

2022년 11월에 7박 숙박함

8/10 - 좋아요

Deborah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff lovely. Rooms pretty basic - hot shower, TV and Aircon all there.Balcony views wonderful. Noise from aircons runnings and sometimes music around the pool and nearby hotel music into the night, did disturb my sleep over a number of nights. If you need internet, it's not good - ask the reception for help. Breakfast, lunch and dinner all in - and first class. Pool area (aside from non stop music) really lovely. Hotel surroundings absolutely lovely. Aside from very poor internet (if you need it) basic rooms and night music noise, I would recommend Solymar.
2022년 11월에 7박 숙박함
답변 제공: Ibrahim Hizema Front Office Manage 님, 2022년 11월 21일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards

8/10 - 좋아요

Maan

2022년 3월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Great place, staff are awesome , clean and reasonably easy to get to town. Only feedback I’d say is no hair dryer or iron in the room + we were given 2 single beds
2022년 11월에 2박 숙박함
답변 제공: ibrahim Hizema 님, 2022년 11월 13일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 - 훌륭해요

LATORIA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The grounds are beautiful. The staff are very nice and helpful. The food in the restaurant was REALLY good and the rooms are clean.
답변 제공: Ibrahim Hizema 님, 2022년 11월 2일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 - 훌륭해요

Emad 님, Martinez

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is very friendly. It is great staff. They tried their best to make us happy. We really enjoyed it.
2022년 10월에 4박 숙박함
답변 제공: Ibrahim Hizema 님, 2022년 11월 2일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 - 훌륭해요

Gürkan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mukemmel bir deneyimdi odalar tertemiz banyosu mukemmel her gun oda temizlik var calisanlar sizin icin seferber oluyor Cesit cesit yemekler tatlilar Meyve ler her sey cok guzel di denize 500 metre Yürume messafesi var ayriyaten saat basi servis hizmet I Mevcut havuzu guzel
2022년 9월에 4박 숙박함
답변 제공: Ibrahim Hizema 님, 2022년 9월 16일
ear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 - 훌륭해요

Rania

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff, good service and nice place.
2022년 8월에 4박 숙박함
답변 제공: Ibrahim Hizema 님, 2022년 8월 28일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 - 훌륭해요

Ratib

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nous avons passé 20 jours exceptionnel à l hôtel solimar ,tout le personnel de l hôtel est au petit soin pour vous durant tout le séjour; Ils sont d une GENTILLESSE inouïe , merci à l ensemble de l équipe , nous avons passés de merveilleuses vacances dans votre établissement, je vous conseille cet hôtel pour le cadre et le calme et la verdure qui est très reposant Je ne peux pas citer tout le monde car je risque d en oublier certains : quelques noms: les 2 responsables des serveurs qui nous demandent à chaque fois si tout va bien et si tout ce passe bien (quel professionnalisme !), tous les serveurs… le grand chef Mohamed Moustafa avec ses excellents repas qui ravi mon fils avec ses patates frites, la réception: les 3 Ahmed, Alaa l’exceptionnel qui prends bien soin de nous et nous demande à chaque fois si on a besoin de quoi que ce soit, Mohamed au bar, sa gentillesse va nous manquer, Kheyrat, super gentil, Kareem le chef de la piscine avec Maher qui ont veillé à mes deux enfants (il a les mêmes à la maison) Ahmed et Islam les hommes de chambres qui prenaient bien soin de nos affaires et nous réserver quelques surprises. Islam du pool bar un vrai professionnel. Issam alias Luka pour ses excursions exceptionnelles merci beaucoup Issam c’était magnifique et Bilal pour ses massages merci !!!!! l’animatrice Ula pour son animation, son sourire et sa bonne humeur. Merci!!!!!! Nous avons fait de grands hôtels dans le monde mais j ai rarement vu une aussi belle équipe ! c'était TOP
2022년 7월에 20박 숙박함
답변 제공: Ibrahim Hizema 님, 2022년 8월 18일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

8/10 - 좋아요

Eldad

2022년 5월에 3박 숙박함
답변 제공: Ibrahim Hizema 님, 2022년 6월 16일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 - 훌륭해요

Samer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best service ever..
Friendly staff..always smiling..staff are really professional and helpful..
2022년 4월에 4박 숙박함
답변 제공: ibrahim Hizema 님, 2022년 4월 29일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

8/10 - 좋아요

Ronald 님, Cookeville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very helpful and responsive. The rooms were large. There is a nice swimming pool on the property. The hotel is very close (walking distance) to a lot of good restaurants, cafes, and shopping.
2022년 3월에 7박 숙박함
답변 제공: Ibrahim Hizema 님, 2022년 4월 12일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

4/10 - 별로예요

Regula

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Chambre froide, mobilier très vétuste, mal nettoyé, porte/fenêtre vers balcon mal fermable, env. 3 millimetres despace pour air et lumière. Nourriture très répétitive. Grand besoin de renovation (image sur le site date d’il y a env. 40 ans, lors de la construction - fassade repeinte ok. ) Personnel très sympathique.
2022년 3월에 12박 숙박함
답변 제공: Ibrahim Hizema 님, 2022년 4월 12일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your comments and we will do our best to correct. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

6/10 - 괜찮아요

Mohamed

2022년 3월에 3박 숙박함
답변 제공: Ibrahim Hizema 님, 2022년 4월 12일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 - 훌륭해요

Norma 님, Kearns

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are big and comfortable. Food was good, Pool area is big, restaurant is nice. Internet only works in reception area. The hotel is far from beach and Main areas but they offer shuttles every 30 mins to the beach. Everyone was super friendly and always checking on you to see if there is anything you would need.
2022년 2월에 4박 숙박함
답변 제공: Ibrahim Hizema 님, 2022년 4월 12일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

8/10 - 좋아요

Olivier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 6박 숙박함
답변 제공: ibrahim Hizema 님, 2022년 3월 8일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage

10/10 - 훌륭해요

Mahmoud

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stuff was so helpful
2021년 12월에 4박 숙박함
답변 제공: Ibrahim Hizema 님, 2021년 12월 15일
Dear Valuable Guest, Greetings from sunny Sol Y Mar Naama Bay We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. best regards Ibrahim Hizema Front Office Manage