Dear Sonya,Thank you for your kind review. We look forward to serving you during your next visit should your travels bring you to again to the Houston area.

Dear Ayanna,Thank you for your kind review. We look forward to serving you during your next visit should your travels bring you to again to the Houston area.

Dear Lisa,Thank you for your kind review. We look forward to serving you during your next visit should your travels bring you to again to the Houston area.

Dear Quintella,Thank you for your kind review. We look forward to serving you during your next visit should your travels bring you to again to the Houston area.

Dear Diana,Thank you for your kind review. We look forward to serving you during your next visit should your travels bring you to again to the Houston area.

Dear Laura,Thank you for your kind review. We look forward to serving you during your next visit should your travels bring you to again to the Houston area.

Dear Lisa;Thank you for your comments elaborating on your experience at the Hilton Garden Inn during your recent stay. Please know that it is comments such as yours that help us better serve all of our valuable guests. We do apologize that your experience was less than stellar not within the high service levels we strive to maintain. Regarding the pool, you are correct in that it was closed as unfortunately we were forced into this situation due to emergency repairs however, only for a very short period from October 16th - 31st, 2023, which, unfortunately fell over the dates of your recent visit. Regarding our breakfast in our restaurant, we offer both a continental buffet and a variety of ala-carte menu items for which we normally hear very positive comments. We would look forward to any additional detail so we could research your unfortunate experience. Please feel free to contact us directly should you have the opportunity. Please know that our goal is to not just to meet all of our valuable guests needs but, to exceed them. We hope you that you give us another chance to prove that what you experienced was the exception and not the rule at the Hilton Garden Inn Houston NW Willowbrook.

Dear Karl, Thank you for your kind comments. Unfortunately, it seems your experience at the hotel was a perfect storm and we certainly appreciate your patience and understanding that these events are not the norm for us at the Hilton Garden Inn Houston NW Willowbrook. Again, many thanks for sharing your experience with us and should you find yourself in our area again in the near future, I look forward to the opportunity to meet and personally take care of your stay.

Dear Karen, Thank you for your kind words and thank you for choosing the Hilton Garden Inn Houston NW Willowbrook while visiting Houston and we look forward to serving you again in the near future.

Thank you so much for your feedback, Sandra! We look forward to seeing you in the future.

Thank you for your kind review. it was a privilege having had the opportunity to serve you during your stay at the Hilton Garden Inn Houston NW Willowbrook. Should the need arise, we would look forward to serving you again in the near future.

It was a pleasure to have recently had you as a valued guest in our hotel. We hope you found your stay with us as enjoyable as we did serving you. We look forward to your potential return in the near future.

Dear Vanessa, Thank you for choosing the Hilton Garden Inn Houston NW Willowbrook and we look forward to serving you again in the near future.

Thank you for your comments and for bringing your experience to our attention. It is our goal to ensure that all of our valuable guests enjoy their stay at the hotel and receive the attention and service they deserve. Please know that it is comments such as yours that helps us to better serve all of our guests and assure you that your experience is the exception and not the norm. We hope that your give us a second opportunity in the near future to prove to you that our claim has merit and that we sincerely value your patronage.

It was a pleasure to have recently had you as a valued guest in our hotel. We hope you found your stay with us as enjoyable as we did serving you. We look forward to your potential return in the near future.

Thank you for your comments. Please know that it is comments such as yours that help us to better serve all or our valuable guests. We only could have hoped that you would have given us the opportunity to address and fix the AC issue prior to your departure. We would look forward to the opportunity to serve you again in the near future. Again, many thanks for bring this to our attention.

It was a pleasure to have recently had you as a valued guest in our hotel. We hope you found your stay with us as enjoyable as we did serving you. We look forward to your potential return in the near future.

Dear Erica,Thank you for your kind review. it was a privilege having had the opportunity to serve you during your stay at the Hilton Garden Inn Houston NW Willowbrook. Should the need arise, we would look forward to serving you again in the near future.

Dear Karla,Thank you for your kind review. it was a privilege having had the opportunity to serve you during your stay at the Hilton Garden Inn Houston NW Willowbrook. Should the need arise, we would look forward to serving you again in the near future.

Dear Christofer,Thank you for your kind review. it was a privilege having had the opportunity to serve you during your stay at the Hilton Garden Inn Houston NW Willowbrook. Should the need arise, we would look forward to serving you again in the near future.

Thank you for your kind review. it was a privilege having had the opportunity to serve you during your stay at the Hilton Garden Inn Houston NW Willowbrook. Should the need arise, we would look forward to serving you again in the near future.

Dear Zachary,Thank you for your kind review. it was a privilege having had the opportunity to serve you during your stay at the Hilton Garden Inn Houston NW Willowbrook. Should the need arise, we would look forward to serving you again in the near future.

Dear Ruediger,Thank you for your kind review. it was a privilege having had the opportunity to serve you during your stay at the Hilton Garden Inn Houston NW Willowbrook. Should the need arise, we would look forward to serving you again in the near future.

Dear Ceteria,Thank you for your review of the hotel and for bringing your experience to our attention. Please know that it is comments such as yours that help us better serve all of our valued guests. It was a privilege having had the opportunity to serve you during your stay at the Hilton Garden Inn Houston NW Willowbrook. Should the need arise, we would look forward to serving you again in the near future.

Dear Phil,Thank you for your kind review. it was a privilege having had the opportunity to serve you during your stay at the Hilton Garden Inn Houston NW Willowbrook. Should the need arise, we would look forward to serving you again in the near future.

Dear Kimberly,Thank you for your kind review. it was a privilege having had the opportunity to serve you during your visit at the Hilton Garden Inn Houston NW Willowbrook. Should the need arise, we would look forward to serving you again in the near future.

Dear Michelle,Thank you for your kind review. it was a privilege having had the opportunity to serve you during your visit at the Hilton Garden Inn Houston NW Willowbrook. Should the need arise, we would look forward to serving you again in the near future.