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쉐라톤 그랜드 호텔, 두바이 여행 후기

5 out of 5
쉐라톤 그랜드 호텔, 두바이
3 Sheikh Zayed Road, Dubai

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 639개" "
평점 8 - 좋아요. 1000개 이용 후기 중 266개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 47개" "
평점 4 - 별로예요. 1000개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 23개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

kim

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The hotel facilities and everything were good, but it was a little absurd to open the door and organize the snack bar when the hotel staff was in the room without the guest's permission. Apart from the room cleaning time, the hotel where the Mastakiro room service staff opens and enters without permission seems to be a mess here. It was very unpleasant.
2023년 10월에 6박 숙박함
답변 제공: Olha Melnyk 님, 2023년 11월 6일
Dear kim,Thank you for taking the time to review your recent experience with us. We are glad to know that overall, you had a pleasant stay and enjoyed hotel's facilities.However, it saddens us to know that room servicing was not up to your expectations. It is a standard hotel's procedure to replenish minibar items during the stay unless guest requested for a privacy. Nevertheless, we apologize for any inconveniences cause and sincerely hope to have another opportunity to welcome you back in the near future.Best Regards,

8/10 - 좋아요

Deuk Jae

2023년 9월에 5박 숙박함
답변 제공: Olha Melnyk 님, 2023년 10월 30일
Dear Deuk Jae,Thank you for your rating and we hope to have another opportunity to welcome you back in the near future.Best Regards,

10/10 - 훌륭해요

Henry Hyunsoo

2023년 6월에 2박 숙박함
답변 제공: Anna Collier (General Manager) 님, 2023년 7월 3일
Dear Henry Hyunsoo, Thank you for rating your experience at the Sheraton Grand Hotel, Dubai. We appreciate your feedback and we look forward to welcoming you again soon. Kind regards,Anna Collier General Manager

10/10 - 훌륭해요

Co LTD

2022년 2월에 4박 숙박함
답변 제공: Sheraton Grand Hotel, Dubai 님, 2022년 3월 7일
Dear Co LTD, Thank you for leaving us with a perfect rating. We are delighted to know that you enjoyed your stay and we can't wait to welcome you again soon. Kind regards,

8/10 - 좋아요

HWANGHYUN

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Sheraton Grand Hotel, Dubai 님, 2021년 12월 29일
Dear HWANGHYUN, Thank you for rating your visit. We hope that you had a wonderful experience and we can't wait to welcome you again soon. Kind regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행 추천
가족여행하기 딱 좋은 숙소예요!
2020년 1월에 1박 숙박함
답변 제공: ling 님, 2020년 2월 6일
We are delighted to have been your chosen hotel during your recent stay in Dubai. It was truly a pleasure to serve you. Commitment to service and guest satisfaction is a main focus and we are delighted to receive a 10 out of 10 rating from you. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you for staying at the Sheraton Grand Hotel, Dubai and we hope you choose to create more memories with us whenever your travels bring you back to Dubai.

10/10 - 훌륭해요

MINSUNG

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Place to stay
Good Hotel as you can see in its name. Good People and nice service. What i remember after my stay is that the crew at the breakfast were the best! As for the location you have the metro station 5~10 min walk or taxi at the front of the hotel, which they staff at the bell desk are very kind!
2020년 1월에 6박 숙박함
답변 제공: General Manager 님, 2020년 1월 26일
Dear valued guest, Thank you for taking time to write us a review. We are delighted to know you had such a wonderful time while at the hotel. Thank you for mentioning our ideal location as well as the service provided by our associates. We look forward to welcoming you back again soon. Kind regards, General Manager Sheraton Grand Hotel, Dubai

8/10 - 좋아요

Donghun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 4박 숙박함
답변 제공: General Manager 님, 2020년 1월 26일
Dear valued guest, Thank you for rating us. We look forward to welcoming you back again soon! Kind regards, General Manager Sheraton Grand Hotel, Dubai

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행으로 추천합니다.
방2개, 화장실3개 있는 아파트형으로 사용했는데, 전자렌지 등 편의시설이 있어 가족 여행으로 매우 만족스러웠습니다.
2019년 12월에 5박 숙박함
답변 제공: General Manager 님, 2020년 1월 26일
소중한 손님 여러분, 시간을내어 평가 해 주셔서 감사합니다. 호텔에서 즐거운 시간을 보냈다는 것을 기쁘게 생각합니다 곧 다시 만나기를 기대합니다. 친절하다, 총지배인 쉐라톤 그랜드 호텔, 두바이

10/10 - 훌륭해요

EUNCHEOL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not too bad. Slight far from the city but good location with Gitex.
2019년 10월에 1박 숙박함
답변 제공: General Manager 님, 2019년 10월 10일
Dear valued guest, Thank you for taking time to write us a review. We are delighted to know you had such a wonderful experience at the hotel and you loved our location for your business trip. We hope to welcome you back again soon for an even better experience. Kind regards, General Manager Sheraton Grand Hotel, Dubai

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 2박 숙박함
답변 제공: General Manager 님, 2019년 9월 6일
Dear valued guest, Thank you for rating us. We hope to welcome you back again for an even better experience. Kind regards, General Manager Sheraton Grand Hotel, Dubai

10/10 - 훌륭해요

JINYEONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함
답변 제공: General Manager 님, 2019년 6월 9일
Dear Jinyeong, Thank you for giving us a perfect rating. We look forward to welcome you back again soon! Kind regards, General Manager Sheraton Grand Hotel, Dubai

8/10 - 좋아요

TOUR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 2박 숙박함
답변 제공: General Manager 님, 2019년 4월 15일
Dear valued guest, Thank you for taking time to give us a rating. We are delighted to know you had a great stay at the Sheraton Grand Hotel, Dubai and you loved your overall experience. We hope to welcome you back again soon! Kind regards, General Manager Sheraton Grand Hotel, Dubai

10/10 - 훌륭해요

GAYOUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 7박 숙박함
답변 제공: General Manager 님, 2019년 2월 19일
Dear valued guest, Thank you for taking time to give us a perfect rating. We hope to welcome you back again soon for another amazing experience! Kind regards, General Manager Sheraton Grand Hotel, Dubai

10/10 - 훌륭해요

John 님, Parker

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is beautiful, the rooms are well designed for comfort and convenience. There is a nice exercise facility and a beautiful pool on the top level. I was very impressed by the positive attitude of the staff that cleaned my room (Sange and Narendra), the wait staff in the hotel dining room (Gagan, Sweety, Abbasi, Dipesh and Hunny), and Don the pool manager.
2024년 4월에 2박 숙박함
답변 제공: Olha Melnyk 님, 2024년 4월 14일
Dear John, Thank you for taking the time to review your experience with us. We are thrilled to read your positive comments about our facilities and our team members. We will definitely share your feedback with the team and it will serve as encouragement to deliver even better services. Thank you once again and we look forward to welcoming you back in the near future. Kind Regards,

10/10 - 훌륭해요

Whatkekeyi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe hotel to stay at very luxury. Very quiet. Transportation it’s right on their door train or tax. They have restaurant inside and bar, jacuzzi and so on very awesome place to stay at if you’re in Dubai I recommend it.
2024년 2월에 3박 숙박함
답변 제공: Olha Melnyk 님, 2024년 4월 8일
Dear Whatkekeyi,Thank you for posting your review.We'd like to thank you for this amazing feedback and review after your recent stay at Sheraton Grand Hotel Dubai.We're glad to hear that we exceeded your expectations and very thrilled to hear you enjoyed every moment of your stay with us. Your highlight on our hotel facilities is truly appreciated and please know that your great feedback will be shared with our team.Thank you once again for sharing your experience with us, and we hope to serve you again in the future.Kind Regards,

8/10 - 좋아요

Hilina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Beautiful hotel. Great staff. Great room. However, the toilet in the half bathroom constantly runs after you flush unless you press the flush a certain way or press it a few times to stop the water running. The shower door does not close properly which caused our bathroom floor to constantly be wet and slippery after a shower and we we’re constantly having to put multiple towels on the floor to soak up all the water. The maintenance man came to fix these but nothing was actually fixed.
2024년 3월에 6박 숙박함
답변 제공: Olha Melnyk 님, 2024년 4월 4일
Dear Hilina,Thank you for taking the time to review your recent experience with us. It is a pleasure to know that overall, you have enjoyed your stay. We very much appreciate your recognition on the service as well as the overall hotel facilities and it was a pleasure to have you as our guest.Please be assured that your constructive comments are taken on board positively and we sincerely do apologize for any inconveniences caused.Thank you once again for taking the time to provide us with feedback of your recent stay and we sincerely do hope that we would have the opportunity of welcoming you back again as our guest.Kind Regards,

6/10 - 괜찮아요

Jagtar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had to request to adjust bill several time. Price quoted on arrival was different then they added $1100 AED for extra owrson even though that was already add
2024년 3월에 6박 숙박함
답변 제공: Olha Melnyk 님, 2024년 4월 4일
Dear Jagtar,Thank you for taking the time to review your recent stay at the Sheraton Grand Hotel Dubai and it saddens us to know that your experience was not up to your expectations. Kindly accept our apologies for any inconveniences caused to you with the payment. Rest assured, your comments have been shared with concerned department since we always aim to improve our services.Thank you once again and we sincerely hope to have another opportunity to welcome you back in the near future.Kind Regards,

8/10 - 좋아요

Dainius

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Helpful and friendly staff, especially at the pool bar.
2024년 3월에 6박 숙박함
답변 제공: Olha Melnyk 님, 2024년 4월 1일
Dear Dainius, Thank you for posting your review. We are pleased to know that you found our team members helpful and friendly. Thank you once again and we look forward to welcoming you back. Kind Regards,

10/10 - 훌륭해요

RICARDO

2024년 3월에 2박 숙박함

8/10 - 좋아요

Maria Elena

2024년 3월에 4박 숙박함

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff. Very well run property. I enjoyed the dining facilities, workout room, and pool. Highly recommend.
2024년 3월에 4박 숙박함
답변 제공: Olha Melnyk 님, 2024년 3월 29일
Dear John,Thank you for taking the time to review your recent experience with us. We are delighted to know that our facilities fully met your expectations and our team members ensured a pleasant stay for you. Thank you once again and we look forward to welcoming you back in the future. Kind Regards,

10/10 - 훌륭해요

Marianne

좋아요: 편의 시설/서비스
Immaculate hotel. Really every corner of the room was clean and I have OCD. Very comfortable stay and wonderful staff.
2024년 3월에 1박 숙박함
답변 제공: Olha Melnyk 님, 2024년 3월 26일
Dear Marianne,Thank you for posting your review.It was a pleasure to have you as our guest at Sheraton Grand Hotel Dubai and we are happy to read from your comments that you very much enjoyed your stay.Your kind feedback is very much appreciated and we look forward to welcoming you back again soon.Kind Regards,

10/10 - 훌륭해요

Mohammed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It looks very nice and clean
2024년 2월에 4박 숙박함
답변 제공: Olha Melnyk 님, 2024년 3월 21일
Dear Mohammed, Thank you for taking the time to review your recent experience.We are delighted to read your comments and to know that stay with us was up to your expectations. We look forward to welcoming you back in the near future. Kind Regards,

8/10 - 좋아요

Yee Man

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If the water they provided is mineral water but not filter water would be better
2024년 3월에 4박 숙박함
답변 제공: Olha Melnyk 님, 2024년 3월 15일
Dear Yee Man,Thank you for taking the time to review your recent experience with us. It saddens us to know that water which we offer did not meet your expectations. Rest assured, we have shared your feedback with concerned departure as we are constantly working on enhancements of our services.Thank you once again and we look forward to welcoming you back in the near future.Kind Regards,

10/10 - 훌륭해요

Hazel Anne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the best places
2024년 3월에 7박 숙박함
답변 제공: Olha Melnyk 님, 2024년 3월 15일
Dear Hazel Anne,Thank you for your rating. Happy to know that you had an enjoyable stay and we look forward to welcoming you again in the near future.Kind Regards,

6/10 - 괜찮아요

Marco

단체 여행, 출장 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The people at the reception was apparently kind but gave confusing information and did not answer properly to our questions and did not check if we have understood. Tea at the entrance was the best surprise but, for the price, you can find better around
2024년 2월에 4박 숙박함
답변 제공: Olha Melnyk 님, 2024년 3월 5일
Dear Marco, Thank you for taking the time to review your recent experience with us. It saddens to know that some moments of your stay did not meet your expectations. Please accept our apologies for any inconveniences caused. Rest assured, we have shared your feedback with concerned departments as we are constantly working on improvement of our services. Thank you once again and we hope to have another opportunity to welcome you back in the future. Kind Regards,

10/10 - 훌륭해요

Zine el abidine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All Oki
2024년 2월에 2박 숙박함
답변 제공: Olha Melnyk 님, 2024년 3월 3일
Dear Zine el abidine, Thank you for taking the time to review your recent experience with us. We are pleased to know that your stay was up to your expectations and we look forward to have another opportunity to welcome you back in the near future. Kind Regards,

10/10 - 훌륭해요

Benoit

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bon hotel
2024년 2월에 6박 숙박함
답변 제공: Olha Melnyk 님, 2024년 2월 29일
Dear Benoit, Thank you for your review. We are happy to read that you have enjoyed your stay with us.Thank you once again and we look forward to welcoming you back in the future. Kind Regards,

10/10 - 훌륭해요

kevin

2024년 2월에 3박 숙박함
답변 제공: Olha Melnyk 님, 2024년 3월 21일
Dear kevin,Thank you for your rating. Happy to know that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards,

10/10 - 훌륭해요

Suhaa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Olha Melnyk 님, 2024년 2월 18일
Dear Suhaa,Thank you for taking the time to review your recent experience with us. We are delighted to know that you enjoyed your stay and we look forward to welcoming you back in the near future.Kind Regards,

8/10 - 좋아요

Ali

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Central. Clean
2024년 2월에 1박 숙박함
답변 제공: Olha Melnyk 님, 2024년 2월 11일
Dear Ali,Thank you for posting your review.We are happy to hear that you enjoyed your stay with us and will be looking forward to seeing you again.Kind Regards,

8/10 - 좋아요

LIYTH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Olha Melnyk 님, 2024년 2월 6일
Dear LIYTH,Thank you for posting your review.It was a pleasure to have you as our guest at Sheraton Grand Hotel Dubai and we are happy to read from your comments that you very much enjoyed your stay.Your kind feedback is very much appreciated and we look forward to welcoming you back again soon.Kind Regards,

10/10 - 훌륭해요

Michael James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A few mins walk from a metro, great facilities, lovely breakfast, really enjoyed the rooftop jacuzzi and the spa area was amazing. The staff were lovely but as i was there for a weeks it became a little repetitive that someone would ask for a google review personally naming them, when that was the first they spoke to me. Happy to give to reviews when someone deserves this, just not because that was the first encounter we had e.g they did not help with anything but just came up to me to ask for a review etc.
2024년 1월에 7박 숙박함
답변 제공: Olha Melnyk 님, 2024년 2월 6일
Dear Michael James,Thank you for posting your review.It was a pleasure to have you as our guest at Sheraton Grand Hotel Dubai and we are happy to read from your comments that you very much enjoyed your stay.Your kind feedback is very much appreciated and we look forward to welcoming you back again soon.Kind Regards,

10/10 - 훌륭해요

Hussain

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean,uodated
2023년 12월에 5박 숙박함
답변 제공: Olha Melnyk 님, 2024년 1월 30일
Dear Hussain,Thank you for posting your review. Happy to read that your stay was comfortable and enjoyable. Thank you once again and we look forward to welcoming you back in the near future. Best Regards,

10/10 - 훌륭해요

Fenella

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service was great and location was very convenient!
2024년 1월에 4박 숙박함
답변 제공: Olha Melnyk 님, 2024년 1월 25일
Dear Fenella,Thank you for posting your review. It is such a pleasure to know that our services and location met your expectations. Thank you once again and we look forward to welcoming you back in the near future. Best Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Olha Melnyk 님, 2024년 1월 24일
Dear Guest,Thank you for taking the time to rate your recent experience with us.We are thrilled to know that you enjoyed your stay and we look forward to welcoming you back in the near future.Best Regards,

10/10 - 훌륭해요

Tamara

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
I met up for a friends’ weekend. The room was lovely and the club was good. Pool area was beautiful. Staff were friendly and helpful. Had a massage on the last day with Rahma-great experience. I would definitely stay again.
2024년 1월에 3박 숙박함
답변 제공: Olha Melnyk 님, 2024년 1월 21일
Dear Tamara, Thank you for posting your review. We are thrilled to read that you had such a great experience while staying with us. We will share your comments with the entire team as it will serve as encouragement to serve you even better. Thank you once again and we look forward to welcoming you back in the near future. Best Regards,

10/10 - 훌륭해요

Gloria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hotel , good food and service . Staff are super nice
2023년 12월에 5박 숙박함
답변 제공: Olha Melnyk 님, 2024년 1월 10일
Dear Gloria,Thank you for posting your review.We are delighted to know that you had an enjoyable stay and especially highlighted our staff service.We appreciate you sharing your feedback and look forward to welcoming you back in the near future.Best Regards,

10/10 - 훌륭해요

VENKATESH GOUTHAM

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
well located ,only One Drawback is it gets too crowded at the Main Entrance parking Porch ,difficult at times to get in to the Hotel
2023년 12월에 3박 숙박함
답변 제공: Olha Melnyk 님, 2024년 1월 8일
Dear VENKATESH GOUTHAM,Thank you for posting your review.It was a pleasure to have you as our guest at Sheraton Grand Hotel Dubai and we are happy to read from your comments that you very much enjoyed your stay.Your kind feedback is very much appreciated and we look forward to welcoming you back again soon.Kind Regards,

10/10 - 훌륭해요

TAD

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed at the Sheraton Grand Hotel for a week in April, during which time we were shown the utmost kindness and respect by every staff member we came across. The check-in process was simple; our hotel room was neat, modern, with decent views of the city and also proved to be soundproof (apparently there are 3 nightclubs on the premises?). The Sheraton Grand is central to most attractions, which was important to us as we wanted to be close to the airport, Dubai mall, the Museum of the Future and a metro station. Concierge was always helpful in assisting us with directions and best route options to our planned activities. Additionally, we used Uber for most of our trips and it was very convenient. For those times we were too lazy to leave the hotel, the 24-hr room service came in clutch. While looking for some snacks, we stumbled upon a grocery store across from the hotel’s side entrance that sells freshly baked pastries like pain au chocolat, pain au chocolate and also…..pain au chocolat. Special thanks to all the staff, and especially Koushima — who ensured our stay was comfortable and gave us a reason to return to the same hotel whenever in Dubai.
답변 제공: Olha Melnyk 님, 2024년 1월 8일
Dear TAD,Thank you for taking the time to review your recent experience with us.We are delighted to hear that you found the hotel comfortable and the service excellent. We at Sheraton Grand Hotel Dubai strive to provide all our guests with the highest standards of service at all times and we are proud to hear that the team ensured a pleasant stay for you. Once again thank you very much for taking the time to share your experience and we look forward to welcoming you back.Kind Regards,

10/10 - 훌륭해요

DINESH

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always enjoying at Sheraton grand Dubai
Very friendly staff. Always there to assist/ serve you.
2023년 12월에 4박 숙박함
답변 제공: Olha Melnyk 님, 2023년 12월 29일
Dear Dinesh,Thank you for taking the time to review your recent experience with. We are delighted to read your comments about friendliness of our associates and willingness to assist. Thank you once again and we look forward to welcoming you back in the near future. Kind Regards,

10/10 - 훌륭해요

Russell

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Olha Melnyk 님, 2023년 12월 17일
Dear Russell,Thank you for your rating and we are delighted to know that you had a pleasant experience with us.Thank you once again and we look forward to welcoming you back in the near future.Best Regards,

10/10 - 훌륭해요

Russell

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Olha Melnyk 님, 2023년 12월 12일
Dear Russell,Thank you for your review.We are delighted to know that you had a pleasant stay.Thank you for sharing your experience and we are looking forward to welcome you back in the near future.Best Regards,

10/10 - 훌륭해요

Sagar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing service! Had the pleasure of meeting Zohaib at the sheraton and he was an amazing help throughout my whole trip.
2023년 12월에 3박 숙박함
답변 제공: Olha Melnyk 님, 2023년 12월 9일
Dear Sagar,Thank you for taking the time to review your recent experience with us.We are delighted to know that overall, you had a pleasant stay and our colleague Zohaib made it a memorable one.Thank you once again and we look forward to welcoming you back in the future.Best Regards,

10/10 - 훌륭해요

Omilla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good. Dining in the hotel was expensive
2023년 11월에 4박 숙박함
답변 제공: Olha Melnyk 님, 2023년 11월 15일
Dear Omilla, Thank you for taking the time to review your recent experience with us. We are pleased to know that your stay was as you expected. Rest assured we will be sharing your feedback with the team and hope to have another opportunity to welcome you back in the near future. Kind Regards,

8/10 - 좋아요

Raneya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thank You
I would appreciate warm welcoming from Sheraton grand CEO and caring me personal follow for any request Great ambassador for Sheraton grand
2023년 11월에 1박 숙박함
답변 제공: Olha Melnyk 님, 2023년 11월 12일
Dear Raneya, Thank you for posting your review. Happy to read that overall you had a pleasant stay. We are looking forward to welcome you back. Best Regards,

10/10 - 훌륭해요

Mehdi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Olha Melnyk 님, 2023년 11월 8일
Dear Mehdi,Thank you for posting your review. We are delighted to know that you had an excellent stay.We appreciate you sharing your experience and look forward to welcoming you back in the near future.Best Regards,

10/10 - 훌륭해요

Jamie

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
5* stay, amazing staff and facilities.
2023년 10월에 6박 숙박함
답변 제공: Olha Melnyk 님, 2023년 11월 2일
Dear Jamie,Thank you for taking the time to review your recent experience. We are delighted to know that you had a pleasant stay and especially highlighted our services and facilities.Thank you once again and we look forward to welcoming you back soon.Best Regards,

10/10 - 훌륭해요

Hooshang

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location Close to Metro Wonderful manager and Staff
2023년 10월에 9박 숙박함
답변 제공: Olha Melnyk 님, 2023년 10월 30일
Dear Hooshang,Thank you for taking the time to review your recent experience with us.We are delighted to know that you had a pleasant stay and especially highlighted our location and service.Thank you once again and we look forward to welcoming you back in the near future.Best Regards,