야외 스파 욕조

슈어스테이 호텔 바이 베스트 웨스턴 로스랜드 레드 마운틴 여행 후기

2.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 207개 이용 후기 중 90개" "
평점 8 - 좋아요. 207개 이용 후기 중 79개" "
평점 6 - 괜찮아요. 207개 이용 후기 중 25개" "
평점 4 - 별로예요. 207개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 207개 이용 후기 중 6개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

Kimberley

연인과의 여행
Convenient to Red mountain but everything closes early in Rossland even on a Friday night.
2024년 3월에 3박 숙박함
답변 제공: Guest Service Manager 님, 2024년 3월 26일
Hi Kimberly. Thank you for your review. I look forward to seeing you again in the future. Have a fantastic day.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy and convenient.
2024년 3월에 1박 숙박함
답변 제공: Guest Service Manager 님, 2024년 3월 25일
Hi James, thank you for your kind review. I'm delighted that you enjoyed your stay at the SureStay Hotel by Best Western Rossland Red Mtn and hope you'll stop by again soon. Have a terrific day.

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to skiing. Michael, the manager, was very helpful.
2024년 3월에 3박 숙박함
답변 제공: Guest Service Manager 님, 2024년 3월 25일
Hi Christopner, thank you for leaving a review. I appreciate the feedback and am very pleased you liked staying with us at the SureStay Hotel by Best Western Rossland Red Mtn. I hope you stay with us again soon. Have a fantastic day.

10/10 - 훌륭해요

Frank 님, Gloucester

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very reasonable, standard motel rooms on highway less than a mile from Rossland and easy drive to Red Mountain. Has a very nice rooftop hot tub and offers continental breakfast.
2024년 3월에 1박 숙박함
답변 제공: Guest Service Manager 님, 2024년 3월 23일
Hi Frank, thank you for you excellent review. I'm overjoyed that you ejoyed your stay at the SureStay Hotel by Best Western Rossland Red Mtn. I hope you'll stop by again soon. Have a wonderful day.

10/10 - 훌륭해요

Zachary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Neat
2024년 3월에 4박 숙박함
답변 제공: Guest Service Manager 님, 2024년 3월 19일
Hi Zachary, I appreciate your excellent review. I'm very happy that you enjoyed your stay with us at the SureStay Hotel by Best Western Rossland Red Mtn. I hope you'll stop by again very soon. Have a wonderful day.

10/10 - 훌륭해요

Kelsey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome affordable option for staying in Rossland! Staff were very friendly and accommodating, room was clean and bed comfy.
2024년 3월에 1박 숙박함
답변 제공: Guest Service Manager 님, 2024년 3월 20일
Hi Kelsey, it was a pleasure hosting you at our property. Thank you for your kind review. I'm very pleased that you enjoyed your stay at the SureStay Hotel by Best Western Rossland Red Mtn and look forward to seeing you again soon. Have a wonderful day

10/10 - 훌륭해요

Christian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, friendly staff and close to Red mountain
2024년 3월에 7박 숙박함
답변 제공: Guest Service Manager 님, 2024년 3월 19일
Hi Christian, thank you for your kind review. I'm pleased that you enjoyed your stay at the SureStay Hotel by Best Western Rossland Red Mtn, and look forward to hosting you again soon. Have a fantastic day.

10/10 - 훌륭해요

John

.
2024년 3월에 2박 숙박함
답변 제공: Guest Service Manager 님, 2024년 3월 12일
Hi John, I appreciate your review tremendously. I'm very please you enjoyed your stay with us at the SureStay Hotel by Best Western Rossland Red Mountain. I look forward to seeing you again very soon. Have a wonderful day.

8/10 - 좋아요

John

Breakfast was below average
2024년 2월에 4박 숙박함
답변 제공: Guest Service Manager 님, 2024년 3월 6일
Hi John, thank you for your review. Your comment has been passed on to management. I hope you have a fantastic day.

8/10 - 좋아요

Jennifer

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Guest Service Manager 님, 2024년 2월 13일
Hi Jennifer, thank you for staying at the SureStay Hotel by BW Rossland Red Mtn. I appreciate your review. I'm very happy you enjoyed your stay and look forward to hosting you again. Have a terrific day.

10/10 - 훌륭해요

Meredith

Great location, clean and friendly staff!
2024년 1월에 4박 숙박함
답변 제공: Guest Service Manager 님, 2024년 2월 7일
Hi Meredith. I'm very happy that your enjoyed your stay with us at the SureStay by Best Western Rossland Red Mtn. I hope you'll stop by again soon. Don't forget to look into our stay and play packages for our local golf courses this summer. Have a terrific day!

8/10 - 좋아요

Allene

2024년 2월에 1박 숙박함
답변 제공: Guest Service Manager 님, 2024년 3월 20일
Hi Allene, thank you for your kind review. I'm glad that you had a pleasant stay with us and look forward to hosting you again. Have a fantastic day.

10/10 - 훌륭해요

kevin

2024년 1월에 1박 숙박함
답변 제공: Guest Service Manager 님, 2024년 1월 31일
Hi Kevin, thank you for your excellent review. I'm extremely pleased that you enjoyed your stay at the SureStay Hotel by Best Western Rossland Red Mtn. I look forward to seeing you again. Have a wonderful day.

10/10 - 훌륭해요

John

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice little place to stay!
2024년 1월에 1박 숙박함
답변 제공: Guest Service Manager 님, 2024년 1월 20일
Hi John, thank you for staying at the SureStay Hotel by Best Western Rossland Red Mountain. Your review is greatly appreciated. I'm very happy that you enjoyed your stay with us, and hope to see you again soon. Have a wonderful day.

10/10 - 훌륭해요

Ada

2023년 12월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 1월 11일
Hi Ada, thank you for your review. I am very happy that you enjoyed your stay at the SureStay Hotel by Best Western Rossland Red Mtn. I hope you'll stay with us again very soon. Have a fantastic day.

10/10 - 훌륭해요

Brian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and comfortable with all the important amenities. The tub/shower was ok except for the water turning cold in the middle of a shower - good thing I go for a cold plunge every day. Breakfast in the dining room was simple and nutritious.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 28일
Hi Brian, thank you for your kind review. I'll have someone look into the shower going cold as that is abnormal. I hope you'll stay with us again soon. Have a terrific day.

10/10 - 훌륭해요

Pat

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hi Pat, thank you for your kind review. it's greatly appreciated. I'm very glad you enjoyed your stay, and hope you'll stop by again soon. Have a terrific day. -Manager

10/10 - 훌륭해요

Rhonda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Renovated motel, lots of space in the room, neat and tidy and everything we needed. The outdoor hot tub is in a little gated area and didn't have a bathroom attached, so the ambience wasn't awesome, but the hot water still was! Good view of the land from up at the motel (we stayed on the backside) Evening front desk attendant was friendly and funny and helpful.
2023년 11월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 11월 7일
Hi Rhonda, your review is appreciated. I'm very glad that you enjoyed your stay and our hot tub. We update things regularly so check back for more renovations. We look forward to seeing you again. Have a terrific day.

6/10 - 괜찮아요

Megan

출장 여행
별로예요: 숙박 시설 상태 및 시설
If you have mobility issues I highly discourage your stay here in the winter. They do not plow their parking lot of snow and allow it to get very unsafe. Their policy is to let the snow melt, which it did not while I was there. I did not feel like they were considering their customers safety and this is an ableist mind set. Hot tub was dirty and the room was only kind of clean, many areas not being wiped for a while.
2023년 10월에 3박 숙박함
답변 제공: Michael Browell 님, 2023년 11월 7일
Hi Megan, your opinion is important to us, and we appreciate your feedback. Thank you for staying at our hotel. We would love to see you again so we can exceed your expectations. Have a wonderful day.

2/10 - 너무 별로예요

Vance

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stairs to the upper level was out of service and the Continental breakfast didn't open until 7 so if you worked no breakfast should open at 6
2023년 10월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 10월 28일
Hi Vance, thank you for your review. We appreciate your feedback. Have a fantastic day.

10/10 - 훌륭해요

Kerry-Ann

2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hi Kerry-Ann, I'm happy your stay was enjoyable. Thank you for your excellent review. We look forward to hosting you again. Have a fantastic day.

8/10 - 좋아요

Verm

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Clean well kept rooms.
2023년 10월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 10월 12일
Hi, Vern. Thanks for you review. I'm happy that you enjoyed your stay, and look forward to seeing you again soon. Have a fantastic day.

10/10 - 훌륭해요

Felicitas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to downtown
2023년 9월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 10월 10일
Hi Felicitas, thank you for your kind review. I greatly appreciate you excellent score. I am very happy that you enjoyed your stay and look forward to seeing you again soon. Have a terrific day.

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Standard and well kept property. Everything was clean and in its place. Note that check-in after a certain time (9pm?) will require a phone call and a bit of a wait. View around the property is nice. Overall, no complaints.
2023년 10월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 10월 5일
Hi, David. Thank you for your kind review. I'm pleased that you enjoyed your stay, and I look forward to seeing you again soon. Have a terrific day.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff and very nice rooms.
2023년 9월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 9월 29일
Hi, Paul. Thank you for your kind review for our staff. Your review is greatly appreciated. We look forward to seeing you again soon. I hope you have a fantastic day

8/10 - 좋아요

Ernie

2023년 9월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 9월 14일
Hi, Ernie. Thank you for your very kind review. I'm extremely happy you enjoyed your stay. I look forward to hosting you again. Have a wonderful day.

4/10 - 별로예요

Nolan 님, Kelowna

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is hit and miss here. The guy is much friendlier than the young gal! She cared zero on my golf story! What a waste of time just starting to talk to her on that it was! The hot tub has one of six jets that are powerful enough and NOT one plastic chair so you have to put your towel and shirt etc on the ground! I did not like this! Breakfast options are cereal and toast and muffin pretty much ONLY. Ran out of juice early into the 7 am to 9 am short time to even get breakfast. Can factor in say bananas and hard boiled eggs etc, yes? Was down to very last yogurt too! I can deal with very super limited breakfast options but cannot deal with the laziness of not keeping the outside clean and up to standards and up to PAR at least! Cig butts everywhere! There was an invention called the broom so long ago for use in such cases of other guest's utter ignorance! Cannot say to be rushing back! Internet was even super slow and lagging! That is the very least to offer guests these days I think.
2023년 9월에 2박 숙박함
답변 제공: Michael Browell 님, 2023년 9월 14일
Hi, Nolan. Thank you for your review. We take all of our reviews very seriously. Especially critical ones as they help us to improve the guest experience. I hope you will choose to stay with us again so we can exceed your expectations. Have a fantastic day.

10/10 - 훌륭해요

stan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good clean with friendly and helpful staff.
2023년 8월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 8월 31일
Hi, Stan. I really appreciate your review. Thank you for your kind words for our staff. We pride ourselves in providing clean accommodations at a reasonable rate. I look forward to seeing you again. Have a fantastic day.

8/10 - 좋아요

Melissa

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pros: Nice hotel, was able to get an upgrade to a king bed, clean, small jacuzzi hot tub outdoors available, friendly staff, pet friendly. Couldn’t hear the road traffic either. Cons: Booking for 2 adults and one baby I was only given the option for a room with two double beds (we had a playpen for baby), to book the king it had to only be 1 person staying the night for it to show available to book, the bathroom was extremely small with the sink outside in the main room. Very shallow tub as well (although great for small kids).
2023년 8월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 8월 23일
Hi, Melissa. Thank you for your review. We look forward to seeing you again. Have a fantastic day.

8/10 - 좋아요

Harriet

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Comfortable bed, great smelling bathing products, small accommodations but kept in great shape.
2023년 8월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 8월 18일
Hi, Harriet. Thank you for your kind review. I'm very happy you enjoyed your stay. We look forward to seeing you again. Have a wonderful day.

10/10 - 훌륭해요

Troy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and modern. Bed was very comfortable. I would definitely stay again.
2023년 8월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 8월 16일
Hi, Troy. Thank you for your excellent review. We hope you'll stop by again soon. Have a fantastic day.

10/10 - 훌륭해요

Tami

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
room was clean and well equipped for our needs.
2023년 7월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 8월 5일
Hi, Tami. Your kind review is greatly appreciated. I'm very happy to hear that you enjoyed your stay with us. We pride ourselves with providing a clean comfortable stay for a reasonable price. We look forward to seeing you again soon. Have a wonderful day.

10/10 - 훌륭해요

sheree G

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This Property is an older style 2 story motel that has been renovated It is well looked after and the staff was pleasant .The room was small but clean and the Bed was comfortable .Complimentary brkfst.was adequate . The cost was reasonable for the one night and I would return again .
2023년 7월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 8월 3일
Hi, Sheree. I'm very happy that you enjoyed your stay with us. I appreciate your excellent review. I hope you'll stay with us again. Have a terrific day.

6/10 - 괜찮아요

Cathy-Ann

가족 여행
The property was close to my fathers. Enjoyed the continental breakfast. Rossland museum was right across the street. Gas station right next door, which was convenient. Room had an odor which smelt a little of wet dog.
2023년 7월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 8월 3일
Hi, Cathy-Ann. Thank you for your review. We like feedback both good and bad as it helps us to improve the guest experience. We hope you'll stay with us again. Have a fantastic day.

6/10 - 괜찮아요

Derek

Ok
2023년 7월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 8월 3일
Hi, Derek. Thank you for your review. Have a terrific day.

10/10 - 훌륭해요

Ashleigh

2023년 7월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 8월 16일
Hi, Ashliegh. I'm very happy you enjoyed your stay. We look forward to seeing you again soon. Have a terrific day.

6/10 - 괜찮아요

James

2023년 7월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 8월 16일
Hi, James. Thank you for your review. I hope you will return soon so we can exceed your expectations. Have a wonderful day.

10/10 - 훌륭해요

Janinne

2023년 7월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 7월 21일
Hi, Janine. Thank you so much for your kind review. We look forward to accommodating you again in the near future. Have a wonderful day.

8/10 - 좋아요

Suzanne

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Traveling with my 4 kids and dog this was a good place to stop. We stayed in a room with two queen beds and a pullout couch and everyone was comfortable. I would stay here again when looking for an economical hotel.
2023년 7월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 7월 18일
Hi, Suzanne. Your excellent review is appreciated. I'm happy that we were able to provide you spacious accommodation while travelling with your family. We look forward to hosting you again soon. Have a wonderful day.

10/10 - 훌륭해요

Erika

연인과의 여행
Hotel has functioning hot tub that was clean
2023년 7월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 7월 14일
Hi, Erika. Thank you for your review. I'm happy your enjoyed our hot tub, and we look forward to hosting you again soon. Have a wonderful day.

6/10 - 괜찮아요

Darren

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only main downside was size of rooms. Traveled with a pet and generally youd have a little more space. It functioned, but was very cramped. No amenities nearby, need to go to Trail for whatever you needed.
2023년 6월에 3박 숙박함
답변 제공: Michael Browell 님, 2023년 7월 6일
Hi, Darren. Thank you for the review. We really appreciate it. Hope you'll come stay with us again so we can exceed your expectations.

10/10 - 훌륭해요

Wendi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff. Clean and quiet rooms. Great price. Love staying here whenever I am in the area
2023년 6월에 4박 숙박함
답변 제공: Michael Browell 님, 2023년 7월 6일
Hi, Wendi. It was great to see you again. We hope you'll come back soon. Thank you for your kind words for our staff. I'll make sure it's passed on. Have a fantastic day.

10/10 - 훌륭해요

Sarwo

2023년 7월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 8월 3일
Hello. Thank you for your kind review. It's greatly appreciated. I'm happy you enjoyed your stay with us, and we hope to see you again soon. Have a wonderful day.

10/10 - 훌륭해요

Timothy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Professional staff clean room
2023년 7월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 7월 6일
Hi, Timothy. Thank you for your kind review. I'll pass on your compliments to the staff. We would love to see you again. Have a wonderful day.

10/10 - 훌륭해요

Kerry

2023년 7월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 7월 6일
Hi Kerry, your review is greatly appreciated. We look forward to hosting you again in the near future. Have a terrific day.

10/10 - 훌륭해요

Les

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, great value. Will stay here again.
2023년 6월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 6월 29일
Hi, Les. Thanks for the kind review. We pride ourselves on providing clean comfortable accommodations at a fair price. We look forward to seeing you again. Have a terrific day.

10/10 - 훌륭해요

Wendi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Michael Browell 님, 2023년 6월 29일
Hi Wendi, your review is greatly appreciated. We look forward to accommodating you again. Have a fantastic day.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms were clean and warm. Excellent convenience on the Hwy.
2023년 6월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 6월 27일
Hi John, we appreciate your review and look forward to accommodating you again soon. We pride ourselves in being clean and comfortable at a reasonable rate. Have a wonderful day.

10/10 - 훌륭해요

John 님, Santa Barbara

2023년 6월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 7월 14일
Hi, John. Your kind review is greatly appreciated. I hope you'll stop by again soon.

8/10 - 좋아요

Steve 님, kelowna

2023년 6월에 1박 숙박함
답변 제공: Michael Browell 님, 2023년 7월 14일
Hi, Steve. Thank you for your excellent review. We look forward to accommodating you again soon. Have a wonderful day.