슈피리어 트윈룸, 침대(여러 개) | 고급 침구, 미니바, 객실 내 금고, 각각 다르게 가구 비치

머큐어 파리스 오페라 루브르 여행 후기

4 out of 5
머큐어 파리스 오페라 루브르
95 Rue De Richelieu, Paris, Paris

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 696개 이용 후기 중 193개" "
평점 8 - 좋아요. 696개 이용 후기 중 318개" "
평점 6 - 괜찮아요. 696개 이용 후기 중 124개" "
평점 4 - 별로예요. 696개 이용 후기 중 40개" "
평점 2 - 너무 별로예요. 696개 이용 후기 중 21개" "

8.6/10

청결 상태

8.0/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
타월이 이상해요
2019년 2월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 여행이었습니다.
무난하니 괜찮았습니다 다만, 방이 조금작아 아쉬웠어요ㅕ
2018년 7월에 6박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
10일을 묵는 장기투숙자였는데 1층에 맨끝방 여기서부터 한숨이 절로 나와요 문열어보면 이끼낀 화분이 굴러다니고 곰팡이에 옆건물 윗층에서 그방안이 훤히보이고요 호텔위치는 좋아요 근데 거기데스크 흑인직원 진짜불친절해요 다른 직원들은 괜찮아요 좋은기억은 아니에요 다시는 안가요

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
부티끄 호텔 느낌의 메르큐어 호텔
오페라, 마들렌 광장, 루브르 박물관, 콩코드 광장 등 관광지와의 접근성은 매우 좋음 그러나 가격 대비 조식이 좀 부실한 편이고 (야채류는 하나도 없음),호텔에 슬리퍼 등 어매너티가 많이 부족함. 전반적으로 부티끄 호텔 느낌.

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location
2024년 4월에 1박 숙박함

8/10 - 좋아요

Bernadette

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Lovely hotel and great location.
2024년 3월에 3박 숙박함
답변 제공: Guest Relation. 님, 2024년 3월 29일
Dear Bernadette,This is very touching feedback and we very appreciate.Our goal is to let you feel like home with the great expected services.All staff want to thank you for have been stay with us and we hope to welcome you in near future.Thank again for your lovely comment.Sincerely,Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

8/10 - 좋아요

JEAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함

2/10 - 너무 별로예요

SHINJI

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Christine

The hotel is a 5/10 minute walk from Lafayette and right by a metro station. The rooms are rather small but the bathroom facilities are modern albeit basic. Our room looks into someone else’s rooms so there is no privacy without the shades being drawn.
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

NIKEL

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Chambre tres spacieuse, aucun bruit, tres confortable
2023년 11월에 2박 숙박함
답변 제공: Service Guest relation Mercure Paris Opéra Louvre 님, 2023년 12월 5일
Cher Nikel,Nos équipes vous remercient pour votre gentillesse.Nous avons été enchantés de vous compter parmi nous.Merci encore pour ce retour positif d'expérience.Nos portes restent ouvertes pour vous accueillir prochainement.Bien à vous.Service Guest relationMercure Paris Opéra Louvre95, Rue de Richelieu 75002 ParisFacebook Mercure Paris Opéra Louvre.

2/10 - 너무 별로예요

Francisco

2023년 10월에 5박 숙박함
답변 제공: Guest Relation. 님, 2023년 12월 5일
Dear Francisco,We are sorry to read that your experience did not live up to your expectations.Without any further informations it is difficult for us to understand what happened.We remaining at your disposal.RegardsService Guest relationMercure Paris Opéra Louvre95, Rue de Richelieu 75002 ParisFacebook Mercure Paris Opéra Louvre.

2/10 - 너무 별로예요

Georgina 님, México

답변 제공: Service relation clients Mercure Paris Opéra Louv 님, 2023년 10월 3일
Dear Georgina,Thank you for your feedback. We have taken note of your valuable comments and apologize for any services that did not meet your expectations.We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We hope to have the opportunity to welcome and better serve you in the near future.Thank you again for your comment. Sincerely,

10/10 - 훌륭해요

sergio

2023년 9월에 2박 숙박함
답변 제공: Service relation clients Mercure Paris Opéra Louvr 님, 2023년 9월 26일
Monsieur Sergio,Merci infiniment pour ce joli commentaire et cette belle note.Nous espérons avoir l'occasion de vous accueillir de nouveau.Bien à vous.Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

4/10 - 별로예요

Ricardo Montoya

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor cleaning and old instalations
2023년 8월에 4박 숙박함
답변 제공: Service relation client Mercure Paris Opéra Louvre 님, 2023년 9월 1일
Dear Ricardo Montoya,We appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Louvre. It is always important for us to receive the guest feedback. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We hope to have the opportunity to welcome and better serve you in the near future.Looking forward to welcome you again.Sincerely,

10/10 - 훌륭해요

Saima

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Mercure Opera Louvre 님, 2023년 8월 29일
Bonjour Madame Orbitz,Nous vous remercions pour votre message et espérons vous revoir bientôt.Toute l'équipe vous souhaite une bonne journée.Bien cordialement,La réception

10/10 - 훌륭해요

Elisa

2023년 8월에 6박 숙박함
답변 제공: Service relation clients 님, 2023년 9월 4일
Dear Elisa,This is very touching feedback and we very appreciate.Our goal is to let you feel like home with the great expected services.All staff want to thank you for have been stay with us and we hope to welcome you in near future.Thank again for your lovely comment.Sincerely,Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

10/10 - 훌륭해요

Mimo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel that I have been in Paris
2023년 8월에 2박 숙박함
답변 제공: Mercure Opera Louvre 님, 2023년 8월 7일
Dear guest, All the Mercure Opera Louvres team thanks you for the time you took to give us a great note. It will be a pleasure to have you again. Best regards

6/10 - 괜찮아요

Peter

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Location BUT
Location is excellent. Very small slow lift. No shelving for clothes. Room had .2 single beds but barely enough room to swing a cat. Two carry-on bags would be OK but more than that is really tight. Clean.
2023년 7월에 10박 숙박함
답변 제공: Guest Relation. 님, 2023년 8월 2일
Dear M Location But,Thank you for your feedback and we are delighted that you enjoyed the hotel location which in the heart of Paris. We have taken note of your valuable comments and apologize for any services that did not meet your expectations.We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. .We hope to have the opportunity to welcome and better serve you in the near future.Thank you again for your comment. Sincerely, Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

10/10 - 훌륭해요

Xenia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Das Hotel ist für einen Städtetrip super geeignet. Die Lage ist top.
2023년 6월에 2박 숙박함
답변 제공: Guest Relation. 님, 2023년 7월 12일
Dear XeniaThank you very much for your good feedback.It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciation with our team. We are so glad that your stay with us meet what you expected for.We do hope to welcome you next time.RegardsGuest Relation.Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

8/10 - 좋아요

Pascal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location in Paris. Close to many sites and shops. Subway stop very close. Rooms and bathrooms are small.
2023년 6월에 3박 숙박함
답변 제공: Guest Relation. 님, 2023년 7월 12일
Dear PascalThank you very much for your feedback.It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciation with our team. We are so glad that your stay with us meet what you expected for.We do hope to welcome you next time.RegardsGuest Relation.Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

6/10 - 괜찮아요

Gurdeep

연인과의 여행
별로예요: 직원 및 서비스
Room was ok. No slippers and robes. Requested towels, coffee and tea. Despite being told they would provide them didn’t and had to go and get them yourself. Also safe didn’t work. Told someone would come fix it but they too never arrived.
2023년 6월에 2박 숙박함
답변 제공: GB 님, 2023년 6월 18일
Dear Gurdeep,Thank you very much for your comment.We apologize for the inconveniences you encountered during your stay at our hotel. It is disheartening to learn that we did not meet your expectations regarding the amenities and services provided.We regret that slippers and robes were not available in your room. We understand that these are essential amenities for your comfort, and we apologize for the oversight. We will review our procedures to ensure that all necessary items are provided in our rooms consistently.We are sorry to hear that your requests for towels, coffee, and tea were not promptly addressed. Our team should have fulfilled these requests promptly as promised, and we apologize for the inconvenience caused. We will remind our staff of the importance of delivering requested items in a timely manner to enhance the guest experience.We also apologize for the malfunctioning safe in your room and the lack of follow-up to fix it. This is not indicative of our usual standard, and we apologize for the inconvenience caused. We will investigate this matter to identify the breakdown in communication and ensure that it does not happen again in the future.Your feedback is invaluable to us, and we appreciate you bringing these matters to our attention. We will take immediate steps to address the issues raised and work towards providing a more satisfactory experience for our guests.If there is anything else you would like to discuss or if you have any further concerns, please do not hesitate to contact us directly. We are committed to resolving the guest issues and making things right.Once again, we apologize for the inconveniences you experienced during your stay. We hope to have the opportunity to welcome you back in the future and provide you with a significantly improved experience.Guest Relation.Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris

4/10 - 별로예요

Riikka Elina

2023년 6월에 3박 숙박함
답변 제공: Service relation clients Mercure Paris Opéra Louv 님, 2023년 8월 2일
Dear Mrs Riikka,Thank you for your feedback and we are delighted that you enjoyed the hotel location which in the heart of Paris. We have taken note of your valuable comments and apologize for any services that did not meet your expectations.We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to have the opportunity to welcome and better serve you in the near future.Thank you again for your comment. Sincerely, Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

10/10 - 훌륭해요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great clean place in a great location
2023년 5월에 4박 숙박함
답변 제공: Guest Relation. 님, 2023년 7월 12일
Dear Madam Diana,Thank you very much for your good feedback.It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciation with our team. We are so glad that your stay with us meet what you expected for.We do hope to welcome you next time.RegardsGuest Relation.Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

6/10 - 괜찮아요

David

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room felt dated and tired. Bathroom door would not close and would swing open filling up space in what is a very tiny room. Breakfast was disappointing given the price.
2023년 5월에 3박 숙박함
답변 제공: Guest Relation. 님, 2023년 8월 17일
Dear Davidt, All the Mercure Opera Louvres team thanks you for the time you took to give us a great note. It will be a pleasure to have you again. Best regards

10/10 - 훌륭해요

Winston

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Will come back
2023년 5월에 5박 숙박함

6/10 - 괜찮아요

Steven Bauer

2023년 4월에 8박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
My room was painfully small. Because o where it was located, two beams were sloped in the room, making about half of the floor unusable. No counter space in the bathroom. The breakfast buffet was supposed to be included in the reservation, but either the property or the travel agent made an unfortunate change.
답변 제공: Front Deskk 님, 2023년 5월 4일
Dear Sir, Madam,Thank you very much for have been stay with us and thank you for your feedback.The property got the reservation rate without breakfast. We do remininga at your disposal.Regards

10/10 - 훌륭해요

Massimo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 2박 숙박함
답변 제공: Guest Relation. 님, 2023년 8월 17일
Dear Massimo, All the Mercure Opera Louvres team thanks you for the time you took to give us a great note. It will be a pleasure to have you again. Best regards

10/10 - 훌륭해요

Bryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, 20 mins walk from Louvre, 25 mins from Montmartre, 20 mins from Gare du Nord. Comfortable family room for couple and 10 year old. Staff friendly and helpful.
2023년 4월에 4박 숙박함
답변 제공: Service relation clients Mercure Paris Opéra Louv 님, 2023년 5월 4일
Dear Bryan,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Louvre. It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 - 좋아요

Livia 님, Bogota

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The property is in a convenient location, near transportation, landmarks and restaurants. The room was nice and comfortable.
2023년 4월에 3박 숙박함
답변 제공: Service relation clients Mercure Paris Opéra Louv 님, 2023년 5월 4일
Dear Livia,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Louvre. It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Amit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel in a very good location, good staff. Breakfast options could be better.
2023년 3월에 3박 숙박함
답변 제공: Service relation clients Mercure Paris Opéra Louv 님, 2023년 5월 4일
Dear Ammit,Thank you very much for your good feedback.We are at your disposal to welcome you agin and feel free to contact us.Thank you again.Regards

8/10 - 좋아요

JEAN-YVES

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함
답변 제공: Guest Relation. 님, 2023년 8월 17일
Dear Jean-Yves, All the Mercure Opera Louvres team thanks you for the time you took to give us a great note. It will be a pleasure to have you again. Best regards

8/10 - 좋아요

Pierre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함
답변 제공: Guest Relation. 님, 2023년 8월 17일
Dear Pierre, All the Mercure Opera Louvres team thanks you for the time you took to give us a great note. It will be a pleasure to have you again. Best regards

10/10 - 훌륭해요

Yuka

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Kristian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 7박 숙박함
답변 제공: GB 님, 2021년 10월 28일
Cher Christian, C'est avec un grand plaisir que nous recevons votre appréciation après votre séjour parmi nous. Nous vous remercions infiniment pour cette belle note et espérons avoir vivement l'opportunité de vous accueillir prochainement. Bien à ous. Giové B

8/10 - 좋아요

Jayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 3박 숙박함
답변 제공: Guest Relation. 님, 2023년 8월 17일
Dear Jayne, All the Mercure Opera Louvres team thanks you for the time you took to give us a great note. It will be a pleasure to have you again. Best regards

10/10 - 훌륭해요

GREGORY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
L'hôtel est très bien situé au centre de Paris. Il est très propre et les chambres relativement spacieuse pour Paris. Notre chambre était sur cour donc très calme. Petit bémol, un peu cher et surtout 19 euros le petit déjeuner semblent exagérés au vu du prix de la chambre qui n'est déjà pas donnée
2021년 7월에 2박 숙박함

8/10 - 좋아요

Eric

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bien mais peut mieux faire...
Hôtel parfaitement situé pour rayonner dans le centre de Paris Confort classique pour un hôtel 4 étoiles Point positif la bouilloire n’a pas été retirée comme cela peut être le cas dans certains hôtels Accès à l’hôtel pourrait être amélioré (attendre plusieurs minutes devant l’entrée où à ’accueil n’est pas des plus agréable...) Petit déjeuner facturé 15€
2021년 2월에 3박 숙박함
답변 제공: Giové B 님, 2021년 2월 25일
Chère Madame, Cher Monsieur, Nous tenons à vous remercier d'avoir choisi le Mercure Paris Opéra Louvre pour votre récent séjour. C'est avec plaisir que nous recevons votre commentaire. C'est une belle note de votre part et nous en sommes plus que satisfait. En effet l'hotel est ouvert 24h/24; il peut arriver pour des raisons de sécurité que le sas d'entrée soit fermé, mais une sonnerie disponible à l'entrée de l'hotel et reliée directement à la réception permet à nos équipes de vous accueillir rapidement. Vos précieuses remarques ont été prises en considération. Une fois encore merci pour votre commentaire. Nous espérons avoir de nouveau l'occasion de vous accueillir. Belle journée à vous.

2/10 - 너무 별로예요

Jean-Baptiste

2020년 3월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour 1 nuit
Séjour agréable d'une nuit, chambre confortable, calme, et petit déjeuner au top. J'ai apprécié mon séjour!
2020년 2월에 1박 숙박함
답변 제공: Guest Relation. 님, 2023년 8월 17일
Dear guest, All the Mercure Opera Louvres team thanks you for the time you took to give us a great note. It will be a pleasure to have you again. Best regards

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Lovely clean room with everything you needed. Plenty of space. Many bars, restaurants and shops nearby too. Definitely would return and recommend. Paris is beautiful.
2020년 2월에 4박 숙박함
답변 제공: Guest Relation. 님, 2023년 8월 17일
Dear guest, All the Mercure Opera Louvres team thanks you for the time you took to give us a great note. It will be a pleasure to have you again. Best regards

10/10 - 훌륭해요

Sarah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Adresse à retenir
Hôtel de charme , très agréable, toute commodité, personnel souriant et aimable . J'ai apprécié et je recommande !
2020년 1월에 1박 숙박함

8/10 - 좋아요

Monika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Komfortabel und zentral gelegeb
Gute Lage, schönes komfortables Zimmer. Frühstück überschaubar, aber alles da, was wir gerne mögen.
2019년 12월에 2박 숙박함
답변 제공: Guest Relation. 님, 2023년 8월 17일
Dear Monika, All the Mercure Opera Louvres team thanks you for the time you took to give us a great note. It will be a pleasure to have you again. Best regards

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location within walking distance of Gare du Nord and near shops in nice quiet district. Small but well equipped and comfortable room. Decent breakfast.
2019년 12월에 4박 숙박함

8/10 - 좋아요

Mao

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The location is very good and the room is clean!!
2019년 11월에 3박 숙박함
답변 제공: Giové Beyeth/ Quality Manager. Mercure Paris Opéra 님, 2019년 12월 25일
Dear Madam, Sir, Thank you for taking time the leave the comment after your stay in Mercure Paris Opera Louvre. It's a really pleasure to read that you very much like the hotel location and room cleanliness Your feedback is important for us and we are happy to see that you enjoyed your stay with us. It's Seems like your stay was an overall positive experience. We all time doing our best to make your stay accommodating to your needs Thank you again for have sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giové Beyeth/ Quality Manager. Mercure Paris Opéra Louvre. 95, rue de Richelieu. 75002 Paris.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lift out of order while my 3 nights stay, the room smelt holible, I had to open the window every time when I came back. Serection of amenities were very poor, I ended up went to shop HEMA to get some staff.
2019년 10월에 3박 숙박함
답변 제공: Giové Beyeth/ Responsable Qualité. Mercure Paris O 님, 2019년 12월 25일
Dear Madam, Sir Thank you for taking the time to tell us about your experience at the Hotel Mercure Paris Opéra Louvre. We are sorry that your experience regarding the elevator did not meet your expectations; please allow us to express to you our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns; your satisfaction is our goal. We hope that you will give us the opportunity to better serve you in the near future. Regards Giové Beyeth/ Responsable Qualité. Mercure Paris Opéra Louvre. 95, rue de Richelieu 75002 Paris

8/10 - 좋아요

Antonio C.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muito bom
Hotel muito bem localizado ; bom café da manhã ; equipe de atendimento na recepção excelente . A única coisa que nos incomodou foi a demora para consertarem o elevador , chegamos na sexta-feira tivemos que subir as malas pelas escadas , o elevador só foi na manhã da quinta-feira seguinte . Mas , isso acontece . Seguramente nos hospedaremos novamente. Destaco o bom atendimento do time da recepção.
2019년 10월에 6박 숙박함
답변 제공: Giové Beyeth/ Quality Manager. Mercure Paris Opéra 님, 2019년 12월 25일
Dear Sir, We want to tank you for have leave a comment after your stay in Mercure Paris Opera Louvre. We are happy to hear that you much liked the location, the room, the breakfast and the hotel staff. This is very important for us and we are happy to see that you enjoyed your stay with us. Seems like is an overall positive experience except unfortunately the elevor which is beyond our control sometime. Thank you again for have sharing your experience, and we hope your next visit will be as pleasant more than the previous one. Sincerely Giové Beyeth/ Quality Manager. Mercure Paris Opéra Louvre. 95, rue de Richelieu. 75002 Paris.

8/10 - 좋아요

Paolo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good Experience
Good experience, Good Ratio Price-Quality, expecting a bit more in terms of facilities.
2019년 9월에 3박 숙박함
답변 제공: Giové Beyeth/ Quality Manager. Mercure Paris Opéra 님, 2019년 12월 25일
Dear Sir, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris Opéra Louvre, thank you. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we hope to welcome you for your next stay in Paris. Sincerely, Giové Beyeth/ Quality Manager. Mercure Paris Opéra Louvre. 95, rue de Richelieu. 75002 Paris.