저녁 식사 제공

버스톤 인, 어센드 호텔 컬렉션 여행 후기

3 out of 5
버스톤 인, 어센드 호텔 컬렉션
1777 Burrstone Rd, New Hartford, NY

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 937개 이용 후기 중 424개" "
평점 8 - 좋아요. 937개 이용 후기 중 305개" "
평점 6 - 괜찮아요. 937개 이용 후기 중 119개" "
평점 4 - 별로예요. 937개 이용 후기 중 53개" "
평점 2 - 너무 별로예요. 937개 이용 후기 중 36개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

Randy 님, LANGLEY

가족 여행
We stayed 5 days and didn’t have our room cleaned once even though they said every 3 days. Other than that place fine
2024년 3월에 7박 숙박함
답변 제공: Nicole, front desk agent 님, 2024년 3월 28일
Thank you for taking the time to complete our survey, we appreciate your feedback! I am glad to hear that you enjoyed your stay even with the mishap in housekeeping. ): We are trying to get back to full service daily once we have enough staff. :) You are correct, it is only every 3rd day of stay right now with the opportunity to get new items daily just not full service. They normally are set up upon check in and we do take cleanliness very seriously on property, so I apologize, it must have slipped right by the desk agents. ): We are very sorry for the inconvenience. We hope that you may return to us in the future so we can provide you with an excellent stay! Until then, we wish you safe travels and we hope you have a great weekend!

8/10 - 좋아요

Jim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Burrstone Inn was in a convenient location for our needs, being near Utica University. The building itself is starting to show it's age a bit and the breakfast choices could be expanded with a little more variety, such as fruit. That being said, the staff is friendly and attentive and it is clean.
2024년 3월에 2박 숙박함
답변 제공: Nicole, front desk agent 님, 2024년 3월 28일
Thank you for taking the time to complete our survey, we appreciate your feedback! We will use this feedback to further support our guests' enjoyment! I am so glad to hear that you had a great stay with us! I am glad the staff were all helpful and attentive. I will be sure to let them know to keep up their good work. :) We appreciate your patience and understanding with us while we work on renovating the property inside and out. We have a lot of ideas and a lot of cool things happening to the hotel this year we just have to have the right timing. :) I will bring the breakfast issues to the attention of the restaurant manager, as I am sure she can think of something to expand those options for the continental. :) We hope that you may return to us in the future when everything is freshly updated and renovated! Until then, we wish you safe travels and we hope you have a great weekend!

8/10 - 좋아요

Angel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Nicole, front desk agent 님, 2024년 3월 27일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay on the property. We hope that we my have the opportunity to host you again in the future! Until then, we wish you safe travels and hope you have a great week!

8/10 - 좋아요

Yan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Great
2024년 3월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2024년 3월 25일
Thank you for taking the time to complete our survey, we appreciate your feedback! I am so glad to hear that you enjoyed your stay with us and everything went smooth! We hope that we may see you again in the future! Until then, we wish you safe travels and we hope you have a great week!

10/10 - 훌륭해요

Martha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our 2nd stay at this property. We enjoy eating at the restaurant on site, and the rooms are always clean and comfortable.
2024년 3월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2024년 3월 25일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us and everything went smooth. :) We hope to see you again in the future! Until then, we wish you safe travels and we hope you have a great week!

8/10 - 좋아요

Mary Kay

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Easy to find, very clean, parking was very convenient, nice to have breakfast included in our stay, My only negative comment would be the room did not appear to be sound proof as voices in hallway passed 11:00 and doors closingclosing
2024년 3월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2024년 3월 25일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope that you may return in the future for another excellent stay! Until then, we wish you safe travels and hope you have a great week!

10/10 - 훌륭해요

Stacey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice area; safe and quiet.
2024년 3월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2024년 3월 19일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope to see you again in the future for another great stay! Until then, we wish you safe travels and we hope you have a great week!

10/10 - 훌륭해요

Anne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were only there for one night but the room was very clean and comfortable. The breakfast options were great as well.
2024년 3월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2024년 3월 19일
Thank you for taking the time to complete our survey! We appreciate your feedback and will use it to further support our guests' happiness on property. :) We are so glad that you had a great stay and were able to enjoy complimentary breakfast! I will be sure to let the staff know to keep up their hard work! We hope to see you again in the future to provide you with another great stay! Until then, we wish you safe travels and we hope you have a great week!

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet, reasonably priced, efficient.
2024년 2월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2024년 3월 5일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! Glad we could host you! :) We hope to see you again in the future in order for us to provide with another great stay! Until then, we wish you safe travels and we hope you have a great week!

10/10 - 훌륭해요

Alexis 님, Syracuse

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed for one night due to the hotel being close to my testing area and it was clean, quiet, and convenient! I would Highly recommend
2024년 2월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2024년 3월 4일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! I will be sure to let the staff know that they are doing a wonderful job and to keep up the good work! :) We hope you got to enjoy all the hotel has to offer, like breakfast and the bar/restaurant! We hope to see you again in the future! Until then, we wish you safe travels and we hope you have a great week!

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2024년 3월 4일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We will use your feedback to further support the enjoyment of our guests! We hope to see you again in the future to provide you with another great stay! Until then, we wish you safe travels and we hope you have a great week!

10/10 - 훌륭해요

Natalie

2024년 2월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2024년 3월 25일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope to see you again in the future! Until then, we wish you safe travels and we hope you have a great week!

8/10 - 좋아요

denise

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Inn was very clean, particular notice of snap off shower curtain for cleaning, grab bars, soaps etc and trash liners appreciated. The only negative was extraordinary heat coming
2024년 2월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2024년 2월 23일
Thank you for taking the time to complete our survey, we appreciate your feedback! We will use this feedback to further support the enjoyment of our guests! I am glad to hear that you enjoyed your stay with us on the property. :) I will be sure to let the staff know to keep up the good work! I will also have maintenance check in to the room and make sure the heater is in working condition. We hope to see you again in the future, until then we wish you safe travels and we hope you have a great weekend!

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved it
2024년 1월에 4박 숙박함
답변 제공: Nicole, front desk agent 님, 2024년 2월 9일
Thank you for taking the time to complete our survey, we appreciate your feedback! We will use your feedback to further support the enjoyment of our guests. I am so glad that you enjoyed your stay with us and had a great time! We hope to see you again in the future, and until then, we wish you safe travels and we hope you have a great weekend!

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was pleasant, friendly and great
2024년 2월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2024년 2월 7일
Thank you for taking the time to complete our survey, we appreciate your feedback! We will use this feedback to further support the enjoyment of our guests! We are so glad to hear that you enjoyed your stay with us on the property! I will be sure to let the staff know that they are doing a great job. Thank you for choosing The Burrstone Inn and we hope to see you again in the future! Until then, we wish you safe travels and we hope that you have a great week and weekend!

8/10 - 좋아요

kimberly

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent property and room was clean and bed comfy! Only problem I had was body wash in shower empty. Overall pretty good
2024년 1월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2024년 1월 23일
Thank you for taking the time to complete our survey, we appreciate your feedback! I am so glad to hear that most everything went well with your stay! I am sorry about the body wash being empty, I will have housekeeping replace this if it has not been done already. :) Thank you for your feedback! We use it to further support our guests and staff on property. :) We hope to see you again in the future to provide you with another great stay! Until then, we wish you safe travels and we hope that you have a happy and healthy new year! :)

10/10 - 훌륭해요

Rami

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2024년 1월 16일
Thank you for taking the time to complete our survey, we appreciate your feedback! I am so glad to hear that you enjoyed your stay with us on the property! We are so glad we were able to host you and we hope to see you again in the future! Until then, we wish you safe travels and we hope that you have a happy and healthy new year! :)

10/10 - 훌륭해요

DANICK

2024년 1월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2024년 2월 9일
Thank you for taking the time to complete our survey, we appreciate your feedback! We will use your feedback to further support the enjoyment of our guests! We are so glad you enjoyed your stay with us on property, and we hope to see you again in the future! Until then, we wish you safe travels and we hope you have a great weekend!

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2024년 1월 12일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear you enjoyed your stay with us! We are glad we could host you! We hope that we may see you again in the future to offer you another great stay! Until then, we wish you safe travels and hope you have a happy and healthy new year!

6/10 - 괜찮아요

Brian

2024년 1월에 2박 숙박함
답변 제공: Nicole, front desk agent 님, 2024년 1월 8일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are glad to hear you enjoyed your stay with us. We hope that we have an opportunity to host you in the future. :) Until then, we wish you safe travels and we hope you enjoy the new year!

8/10 - 좋아요

Timothy

2023년 12월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2024년 1월 2일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope that we may see you again in the future! Until then, we wish you safe travels and hope you have a safe and happy new year!

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Nicole, front desk agent 님, 2024년 1월 2일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope that we may see you again in the future! Until then, we wish you safe travels and we hope you have a safe and happy new year! :)

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
No service of room during 3-night stay.
Three night stay. No room servicing during the stay. Same towels and ran out of TP and coffee of course. Nice hotel with staff off one day for Xmas but on the next day most of hotel got cleaned but our room was not serviced once.
2023년 12월에 3박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 12월 28일
Thank you for taking the time to complete our survey, we appreciate your feedback! Please allow me to explain how housekeeping services work on property, since this should always be explained upon check in and I am terribly sorry this wasn't told to you. ): Our staff does not clean every day, only every third day of stay will you receive a full service of your room. Other than that, guests should be given housekeeping tags that are placed on the outside of the doors to let housekeeping know you need new items. :) We appreciate your patience and understanding with us while we work on new housekeeping strategies for all our guests and staff. :) Thank you again for the kind review and letting us know what is going on. We hope that we will see you again in the future to provide you with another great stay! Until then, we wish you safe travels and we hope you have a happy New Year! :)

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 12월 26일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope that we will see you again in the future in order to provide you with another excellent stay! Until then, we wish you safe travels and have a happy new year! :)

10/10 - 훌륭해요

Phyllis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The facility was very nice. Breakfast was good. Beds were very comfortable.
2023년 12월에 2박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 12월 26일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope that we will see you again in the future in order to provide you with another excellent stay! Until then, we wish you safe travels and a happy new year! :)

10/10 - 훌륭해요

Scott

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place and value
2023년 12월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 12월 24일
Thank you for taking the time to complete our survey, we appreciate your feedback! On behalf of the entire team, we thank you for staying with us and we are so glad you had a great time! We hope to see you again in the future to provide you with another excellent stay! Until then, we wish you safe travels and we hope that you have happy holidays!

10/10 - 훌륭해요

Shain

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice clean hotel
My stay here was great. The staff was very friendly. The hotel is not in a busy area so it was quiet but close enough to food and stores if you need them. The room was spacious and clean. They have a great free breakfast spread. They even have a restaurant/bar on site. I would stay there again.
2023년 12월에 2박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 12월 24일
Thank you for taking the time to complete our survey, we appreciate your feedback! On behalf of the entire team, we thank you for staying with us and are so glad you enjoyed your stay on the property! So glad to hear you popped into the restaurant as well! I will be sure to let the staff know that they are doing a great job! We hope to see you again in the future to provide you with another excellent stay! Until then, we wish you safe travels and we hope you have happy holidays!

8/10 - 좋아요

scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 12월 24일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope that we will see you again in the future to provide you with another great stay! Until then, we wish you safe travels and we hope you have happy holidays!

10/10 - 훌륭해요

Joseph

단체 여행
2023년 12월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 12월 8일
Thank you for taking the time to complete our survey! We appreciate your feedback! I am so glad to hear you enjoyed your stay with us! We hope we see you again in the future! Until then, we wish you safe travels and we hope you have happy holidays!

2/10 - 너무 별로예요

Mary

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Food was expensive and pretty terrible Ordered a martini during the Happy Hour time slot as well as appetizers which were not the reduced pricing as I was told
2023년 12월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 12월 18일
Thank you for taking the time to complete our survey. We would like to apologize for failing to exceed your expectations in the restaurant. ): I will be sure to bring this to their manager's attention and see if we cant flip this around. :) We hope that we may see you again in the future to offer you an excellent stay and great food in the restaurant! Until then, we wish you safe travels and hope you have happy holidays! :)

10/10 - 훌륭해요

David

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 12월 6일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear you enjoyed your stay with us! We hope that we may see you again in the future! Until then, we wish you safe travels and we hope you have happy holidays!

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 12월 6일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear you enjoyed your stay with us! We hope that we may see you again in the future! Until then, we wish you safe travels and we hope you have happy holidays!

6/10 - 괜찮아요

Arlene

가족 여행
좋아요: 직원 및 서비스
This is a basic place to stay. Staff was very friendly and polite
2023년 11월에 6박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 12월 6일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are glad you enjoyed your stay with us and we hope to see you again in the future! Until then, we wish you safe travels and we hope you have happy holidays

10/10 - 훌륭해요

Gerard 님, West Warwick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the Beer garden sports bar restaurant.
2023년 11월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 12월 4일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are glad you had a great time! We thank you for your kind review and your business. :)

10/10 - 훌륭해요

Gerard 님, West Warwick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location. Great price and love the Beer Garden sports bar and restaurant.
2023년 11월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 11월 29일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope that you may return in the future for another great stay! Until then, we wish you safe travels and hope you have happy holidays! :)

6/10 - 괜찮아요

Andrew

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Not good greeting.
Did not like when we first got there we happen to get there alittle early Usually we get there at her after three. they weren’t busy we walked in not realizing the time, and the two women at the desk came off a very odd. They said you’re early there will be a fee I said were early really usually were late and she said yeah she goes. It’s at 3 o’clock is checking. You can check in at 2:30 without a fee we got there at maybe 210 205 so she was very rude. I said well let’s see usually we come at or after three and we have to wait for our room. Do you refund our money for that time that we had to wait? I didn’t understand why she was being so rude so we left and came back and then the rest of the state was OK, but that initial when you walked in and left a bad taste in my mouth and we’ve stayed there numerous times.
2023년 11월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 11월 27일
Thank you for taking the time to complete our survey, we appreciate your feedback! I am so sorry to hear this about my staff at the desk. Normally, hey are cherry and ready to work! I can only assume she was training our newest agent and wanted things done correctly, and there is normally a 20.00 early check in fee for anyone arriving at 2 pm or before. There was a much nicer way of putting things and I will speak to the agents involved and make sure this miscommunication doesn't happen again. We really appreciate your patience and understanding in this situation. We hope this does not deter you from staying with us in the future. We hope to provide you with an excellent and pleasant stay. Until then, we wish you safe travels and we hope you have happy holidays!

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스
Beds were comfy... staff wasnt quick enough to replensih breakfast as there were 2 basketball teams there.
2023년 11월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 11월 21일
Thank you for taking the time to complete our survey, we appreciate your feedback! I am glad you enjoyed your stay with us and the room was cozy! :) I am sorry to hear about breakfast! I will make sure they are better equipped next time. :) We hope that we may have th opportunity to host you again in the future! Until then, we wish you safe travels and hope you have happy holidays! :)

10/10 - 훌륭해요

Dylan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 11월 20일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope everything went accordingly and hope you had a great time! We hope that we may see you again in the future for another great stay! Until then, we wish you safe travels and we hope you have happy holidays! :)

10/10 - 훌륭해요

John

2023년 11월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 12월 8일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay! We hope that we see you again in the future! Until then, we wish you safe travels and we hope you enjoy your holidays!

6/10 - 괜찮아요

Damien

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Okay but basic maintenance detail missing!
Hotel was Nice. Restaurant not open for dinner. All else was okay. However the bathroom was excessively noisy! The when running the water in the sink or flushing the toilet was VERY LOUD! The shower was even worse! Louder and the faucet vibrated loosening the faucet cover plate.
2023년 11월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 11월 20일
Thank you for taking the time to complete our survey, we appreciate your feedback! I am glad to hear that everything went mostly smooth for you on the property. Ahh, yes I am so sorry about the restaurant, we had to close that day due to unforeseen circumstances with employees. ): They're back up and running fully staffed now thank goodness! I am sorry that your room was noisy! That sounds and vibrations are usually caused by air in the lines somewhere, a quick fix with a member of our maintenance department! I will have them check into that room as soon as they can and fix that up for our future guests. :) We thank you for your patience and understanding at this time. We hope that you may return to us in the future! Until then, we wish you safe travels and hope you have happy holidays! :)

8/10 - 좋아요

Sharon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Other than a line to wait to check in, this place was a wonderful spot to stay. We will be back!
2023년 11월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 11월 13일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad you enjoyed your stay! Thank you for your patience in line, sometimes it can get hectic. :) We hope to see you again in the future! Until then, we wish you safe travels and we hope you have a great week!

8/10 - 좋아요

Danielle

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff went above and beyond to try and accommodate my needs. Would stay here again if I was in the area.
2023년 11월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 11월 10일
Thank you for taking the time to complete our survey, we appreciate you feedback! We are so glad to hear that you enjoyed your stay with us! We hope that we may see you again in the future! Until then, we wish you safe travels and we hope you have a great weekend! :)

10/10 - 훌륭해요

john

Clean , Quiet, Great coffee, microwave, refrigerator nice Television Very very Nice and affordable
2023년 10월에 7박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 11월 8일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad that you enjoyed your stay with us and we hope to see you again in the future! Until then, we wish you safe travels and we hope you have a great week! :)

4/10 - 별로예요

gabriel

별로예요: 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 11월 8일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad that you enjoyed your stay with us and we look forward to seeing you again in the future! Until then, we wish you safe travels and we hope you have a great week! :)

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 11월 2일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad that you enjoyed your stay with us! We hope that we will see you again in the future! Until then, we wish you safe travels and we hope you have a great weekend!

8/10 - 좋아요

Rick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here many times, and generally always satisfied. During our last stay, our single queen bed probably has seen it's better days. Not very comfortable and lumpy top piece. Other than that, a great room for the price.
2023년 10월에 2박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 10월 30일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are glad you enjoyed your over all stay! We hope that you may return t us in the future, until then, we wish you safe travels and we hope that you enjoy your week!

8/10 - 좋아요

Debbie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 10월 30일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are glad to hear you enjoyed your stay with us! We hope you return us in the future! Until then, we wish you safe travels and hope you enjoy your week! :)

10/10 - 훌륭해요

Jean 님, Northville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly, room was clean, and the bed was incredibly comfortable. Free breakfast was awesome, hot options, very tasty. Would definitely stay again!
2023년 10월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 10월 30일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad you enjoyed your stay with us and we hope to see you again in the future! Until then, we wish you safe travels and we hope you enjoy your week! :)

8/10 - 좋아요

Kristine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ooops resolved and great overnight
After not being able to find our reservation, all was resolved and we enjoyed our stay. Great bar on site with very friendly staff.
2023년 10월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 10월 26일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear all was resolved and you had a great time! We hope to see you again in the future! Until then, we wish you safe travels and we hope you enjoy the weekend! :)

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Nicole, front desk agent 님, 2023년 10월 25일
Thank you for taking the time to complete our survey, we appreciate your feedback! We are glad to hear you enjoyed your stay with us! We hope that you return to us in the future! Until then, we wish you safe travels and we hope that you have a great week! :)