Staff are all amazing, helpful, knowledgeable and so friendly. Hotel super clean, my suite was a lot more modern than the pictures, which was a pleasant surprise. Lacking are: breakfast - some pastries, coffee, tea, juice and granola.. nothing hot, nothing made to order, no kitchen or pool service. The Cafe Marquesa Restaurant (dinner only) is the best in the island, I went 3 times during my stay... one of the best restaurants I've ever visited, so worth a try even if you decide to stay elsewhere.