실내 수영장, 야외 수영장
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베스트 웨스턴 그레고리 테라스 브리즈번 여행 후기

3.5 out of 5
베스트 웨스턴 그레고리 테라스 브리즈번
397 Gregory Terrace Spring Hill, Spring Hill, QLD

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 811개 이용 후기 중 273개" "
평점 8 - 좋아요. 811개 이용 후기 중 338개" "
평점 6 - 괜찮아요. 811개 이용 후기 중 136개" "
평점 4 - 별로예요. 811개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 811개 이용 후기 중 20개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

Jeongho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 1월에 1박 숙박함
답변 제공: Management 님, 2021년 2월 5일
Thank you for taking the time to review your stay.

10/10 - 훌륭해요

darren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
good secure parking, nice staff, clean room All is good :)
답변 제공: BWPLUS GT 님, 2016년 7월 7일
Thanks Darren We are thrilled you enjoyed your stay and hope to see you again when you are next in Brisbane

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: General Manager 님, 2017년 1월 2일
Thank you for your feedback, it is greatly appreciated

6/10 - 괜찮아요

Roberto

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Property looks neglected... Definitely not a 4 star hotel
2021년 9월에 1박 숙박함

8/10 - 좋아요

Ferdinand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value hotel
This was my 2nd stay at the hotel. I was given a much better room this round with a fantastic view of the city- especially at night. Reception staff were very helpful and friendly and the ladies that cleaned the room did a good job. I choose this hotel because of it's proximity to where I needed to be. My only issue were the carpets- which needed a good steam clean or replacing. But overall i enjoyed my stay and it's a decent little hotel.
2021년 8월에 6박 숙박함

2/10 - 너무 별로예요

Mohammed Irfan

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is not safe at all, Someone at mid night entered into my room and stolen my personal items including the cards, and property manager find him on CCTV footage but i I haven’t got any help from him, at the end i suffered a lot, it’s all about the security system, which is not safe.
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

david

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to hwy and hospital
2021년 8월에 1박 숙박함

8/10 - 좋아요

Ferdinand

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Reasonable Hotel
Not the best but for me it was fine. It was easy to find and on a main road. Room was large and reasonably clean but the carpets we're bit grubby. Staff were friendly and helpful. Location was ok as I needed something close to the hospital but really no shops or food places around, although to China Town it was just a 20min walk. If you Google- there are places to eat within walking distance. It clearly isn't 4 star but it served my purpose. Overall it was ok for a short stay and it wasn't pricey - I give it 6.8/10
2021년 8월에 5박 숙박함

6/10 - 괜찮아요

Emily

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2021년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was tidy
2021년 7월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Clean & tidy. Open & airy surroundings.
2021년 7월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good clean rooms and no noise from road or other rooms. Some of the fixtures and furniture were a little tired but it was very clean and comfortable and the staff were friendly and helpful
2021년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The bath/shower was filthy. Bath was black with scum and mould. Rooms were clean, sheets fresh but carpet was stained. Sorry, won’t be going back again.
2021년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was a nice size and comfy beds with good force on the shower. But.. one yellowing on the pillowcase, yellow stains on a towel, curtain hooks missing so curtains sagging hanging down, bath discoloured and cracks and dirty, hair ball in the corner, all needs rennovating and painting and repairing. Very disappointing.
2021년 7월에 1박 숙박함

8/10 - 좋아요

Heath

2021년 6월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2021년 6월에 2박 숙박함

10/10 - 훌륭해요

Teagan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
I am absolutely appalled at the service at the Best Western Gregory Terrace. I arrived and my booking had been cancelled. I had no where else to stay and they could not accommodate me as they were fully booked. The manager was rude and I will never be going back there again.
2021년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff. Polite and helpful. Convenient location with free parking. Beautiful view and lovely room, the most comfortable bed I have ever slept in!!! Very clean. Price so reasonable, I couldn’t believe it as I would have paid double for a place of that standard. I never leave reviews but I was so impressed. Will definitely stay there again.
2021년 6월에 3박 숙박함
답변 제공: Management 님, 2021년 8월 6일
Dear Anonymous, We appreciate you taking the time to review your recent stay. By telling us what you did and didn't like about your recent stay, we are able to provide a superior experience to both you and other guests in the future.

6/10 - 괜찮아요

Hannah

2021년 6월에 3박 숙박함
답변 제공: Management 님, 2021년 8월 6일
Dear Hannah, Thank you for taking the time to review your experience with us. We look forward to seeing you on your next visit.

6/10 - 괜찮아요

Anthony

2021년 6월에 1박 숙박함
답변 제공: Management 님, 2021년 8월 6일
Hi Anthony, Thank you for taking the time to review your experience with us. We look forward to seeing you on your next visit.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large room, comfy bed
2021년 6월에 1박 숙박함
답변 제공: Management 님, 2021년 8월 6일
Dear Anonymous, Thank you for taking the time to review your recent stay with us. We appreciate you telling us what you did and did not like about your stay. We hope to see you back here in the near future so we can have the opportunity to provide you with another superior experience.

8/10 - 좋아요

Glenda

2021년 6월에 1박 숙박함
답변 제공: Management 님, 2021년 8월 6일
Hi Glenda, Thank you for taking the time to review your experience with us. We look forward to welcoming you back on your next visit to Brisbane.

2/10 - 너무 별로예요

Karen

2021년 6월에 1박 숙박함
답변 제공: Management 님, 2021년 8월 6일
Hi Karen Thank you for taking the time to review your experience with us. We look forward to welcoming you back on your next visit to Brisbane.

6/10 - 괜찮아요

실제 이용하신 고객

2021년 6월에 4박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room smelled and I started coughing as soon as I walked in to my room
2021년 6월에 1박 숙박함
답변 제공: Management 님, 2021년 6월 6일
Thank you for taking the time to review your stay with us, your feedback is greatly appreciated. On behalf of the entire team, we would like to apologize for not meeting your expectations.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pretty embarrassing setup.. staff are quite rude
2021년 5월에 1박 숙박함
답변 제공: Management 님, 2021년 6월 6일
Thank you for taking the time to review your stay with us, your feedback is greatly appreciated. On behalf of the entire team, we would like to apologize for not meeting your expectations.

8/10 - 좋아요

desmond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good location.
gr8 stay..comfortable rooms.quiet location..20 min walk to city centre...
2021년 5월에 1박 숙박함
답변 제공: Management 님, 2021년 5월 28일
Thankyou Desmond for taking the time to comment on your stay. I am very pleased to read that you found us comfortable and quiet.

6/10 - 괜찮아요

Michael

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Fine for a short stay
It is very basic. If all you need is a bed then it’s fine. If you are looking for more then most likely you will be disappointed
2021년 5월에 4박 숙박함
답변 제공: Management 님, 2021년 5월 28일
Thank you Michael for taking the time to comment on your experience with us. On behalf of the team, I would like apologize for not exceeding your expectations. I hope that the renovations we have started will address the concerns you had during your stay. I hope you will stay again in future to see our new improvements

8/10 - 좋아요

Andrew

2021년 5월에 4박 숙박함
답변 제공: Management 님, 2021년 5월 28일
Thank you Andrew for taking the time to review your stay!

10/10 - 훌륭해요

Michelle

2021년 5월에 1박 숙박함
답변 제공: Management 님, 2021년 5월 28일
Thank you very much Michelle for taking the time to review your stay!

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Liked. Right in the city . Close to buses , not far from trains. Not liked. Microwave not included in the fee. No kitchenette. A bit on the old side.
2021년 4월에 8박 숙박함
답변 제공: Management 님, 2021년 5월 28일
Thank you, Anonymous for taking the time to leave some feedback on your stay. Our renovations are underway. Our new rooms have a kitchenette and a microwave included in the rate. Hopefully, you will stay with us again to enjoy these new improvements!

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, clean, conveniently located, free parking and great value for money.
2021년 5월에 2박 숙박함
답변 제공: Management 님, 2021년 5월 28일
Thank you, Anonymous, for reviewing your stay. We are glad found our property to be of good value and our hotel's location worked well for your stay!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to city. Good value.
2021년 5월에 1박 숙박함
답변 제공: Management 님, 2021년 5월 28일
Thank you, Anonymous for reviewing your stay. We are glad found our property to be good value and our hotel's location worked well for your stay!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thumbs Up for Best Western
Best Western is visually appealing, clean and well-situated, with lovely city views. The staff at reception are friendly, polite and helpful. Our stay was peaceful and trouble-free. The room we had was well-appointed, clean and comfortable. We feel we received excellent value for the low price of our overnight experience.
2021년 5월에 1박 숙박함
답변 제공: Management 님, 2021년 5월 28일
Thank you, Anonymous for reviewing your stay. We are glad found our property to be good value and the staff friendly. We would be very happy to welcome you again!

10/10 - 훌륭해요

실제 이용하신 고객

2021년 4월에 1박 숙박함
답변 제공: Management 님, 2021년 5월 28일
Thank you Anonymous for reviewing your stay!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, easy walk to & from Suncorp Stadium
2021년 4월에 1박 숙박함
답변 제공: Management 님, 2021년 5월 28일
Thank you, Rachel, for taking the time to review your experience with us. We look forward to seeing you on your next visit.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had great city view from my room which was spacious.
2021년 4월에 2박 숙박함
답변 제공: Management 님, 2021년 4월 12일
Thank you Anonymous, for taking the time to review you stay. I am very pleased to read you enjoyed your experience!

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Pros: -clean & tidy room and quite spacious -onsite free parking -very basic accommodation Cons: -pictures of property certainly did not reflect actual experience -pool was not clean on arrival nor during stay -very dated property -door keys /locks need to be updated / changed - hard to open doors at times -would not stay here again - pehaps suited for backbackers
2021년 3월에 3박 숙박함
답변 제공: Management 님, 2021년 4월 5일
On behalf of the team, I would like to apologize for not exceeding your expectations. I am pleased to inform you that the renovations our property has started will address all of your concerns. We appreciate you taking the time to comment on you experience with us

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
I’ve stayed here a few times. I’ll stay again when I need too as well. Rooms are comfortable and staff are friendly. Unfortunately the water pressure is terrible but the hot water is a lovely temperature which made up for the terrible pressure. The rooms could do with a bit more attention to detail when being cleaned. Walls are not the cleanest, but it’s something that can be addressed easily. The carpets need a good deep clean/shampoo or maybe even new carpet would be better as they are worn out and let’s the room down. You get what you pay for, but the above mentioned ... don’t let that put you off of booking here. I’ll definitely be back. Apart from those few things, it’s comfortable, convenient, staff are friendly, and it’s affordable.
2021년 3월에 7박 숙박함
답변 제공: Management 님, 2021년 4월 5일
On behalf of the team, I would like to apologize for not exceeding your expectations during your stay. Your feedback is important to us and will be used during our renovations to make improvements. I am pleased to let you know that the renovations will address your concerns. I hope that you will come to stay to see our improvements in the near future. Thank you for taking the time to review and constructively comment on your stay.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Staff were excellent issues with beds though But overall ok
2021년 3월에 2박 숙박함
답변 제공: Management 님, 2021년 4월 5일
Thank you, Anonymous. I am very glad to read you found our staff to be efficient in dealing with your issue. I am grateful for your supportive review.

8/10 - 좋아요

Teresa

2021년 3월에 2박 숙박함
답변 제공: Management 님, 2021년 4월 7일
Thank you Teresa for taking the time to review your stay!

10/10 - 훌륭해요

A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to rest.
Great hotel. Nothing to complaint of.
2021년 3월에 1박 숙박함
답변 제공: Management 님, 2021년 4월 5일
Thank you, A. I am very pleased that we were able to exceed your expectations. I hope we have the pleasure of welcoming you again in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2021년 3월에 2박 숙박함
답변 제공: Management 님, 2021년 4월 5일
Thank you Anonymous

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great views of Brisbane city. Close to everything. Good prices
2021년 3월에 1박 숙박함
답변 제공: Management 님, 2021년 4월 5일
Thank you Anonymous for taking the time to comment on your stay

6/10 - 괜찮아요

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좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
the overall cleanliness of the room was below average as for the rest of the motel was above average
2021년 3월에 2박 숙박함
답변 제공: Management 님, 2021년 4월 5일
Thank you, Anonymous for taking the time to review your stay. We appreciate your feedback

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, well presented. No soap holder in shower. Close to Suncorp Stadium
2021년 3월에 1박 숙박함
답변 제공: Management 님, 2021년 4월 5일
Thank you, Anonymous for leaving constructive feedback. We have started our renovations to our rooms, your comments will be used to improve our services.

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Accomodation was comfortable. Michelle at reception was lovely and helpful and went out of her way to be of assistance.
2021년 3월에 1박 숙박함
답변 제공: Management 님, 2021년 4월 5일
Thank you, Anonymous for taking the time to review your stay. I am pleased to read that you enjoyed your stay

8/10 - 좋아요

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연인과의 여행
좋아요: 청결 상태
It was central to everything, walking distance. Rooms were clean, and neat, tidy
2021년 3월에 1박 숙박함
답변 제공: Management 님, 2021년 4월 5일
Thank you Anonymous for taking the time to review your stay

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property location was good but restaurant was closed and room had a slight smell and carpeting had stains. Was told undergoing carpet cleaning throughout
2021년 2월에 2박 숙박함
답변 제공: Management 님, 2021년 3월 1일
Thank you Michael for taking the time to review. Our hotel is doing its annual carpet cleaning currently, we regret you did not get to enjoy one of our freshly done carpets. We are perplexed by your restaurant comment as we do not advertise having one. We do however have a covid safe continental breakfast available every day. Thank you again for taking the time to review your stay.