숙박 시설의 전망
예약 가능 여부 확인

파이어사이드 인 산타크루즈 여행 후기

2 out of 5
파이어사이드 인 산타크루즈
311 2nd Street, Santa Cruz, CA

이용 후기

6.8
평점 10 - 훌륭해요. 705개 이용 후기 중 155개" "
평점 8 - 좋아요. 705개 이용 후기 중 190개" "
평점 6 - 괜찮아요. 705개 이용 후기 중 178개" "
평점 4 - 별로예요. 705개 이용 후기 중 106개" "
평점 2 - 너무 별로예요. 705개 이용 후기 중 76개" "

6.8/10

청결 상태

7.6/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Kristen

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were in terrible condition. Many outlets and lights did not work. The heaters just blew cool air. The manager was nice about it but acted as if there was no problem - like because the heaters turned on they were fine even if no heat came out. I had to get a different place to stay at 8 pm with 2 kids, so I did not call Expedia until the next day. Expedia and the motel determined I could not get a refund for that first night because I did not call that first night.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Derek

좋아요: 청결 상태, 직원 및 서비스
Great location for a one night stop in Santa Cruz.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Sarn Poo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Smh
2024년 3월에 1박 숙박함

4/10 - 별로예요

Sophia

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함

8/10 - 좋아요

Stefan

연인과의 여행
좋아요: 직원 및 서비스
Sehr Zentral gelegen. Alt aber sauber.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Wilson

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is a nightmare. Loud, dirty, cold (no heat and it’s 49 degrees outside). Hope it gets leveled and replaced with something you can sleep in.

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place close to restaurants, beach
2024년 3월에 4박 숙박함

8/10 - 좋아요

Sara

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very accommodating. Quiet and clean. Will stay again
2024년 3월에 1박 숙박함

8/10 - 좋아요

Sara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place was right next to the board walk and the staff was accommodating and friendly. Will stay again
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous close to the pier walking distance.
2024년 2월에 4박 숙박함

2/10 - 너무 별로예요

Lydia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Cecilia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our first stay together in Santa Cruz went amazing ! We will definitely book again at fireside inn when we come back.
2024년 2월에 1박 숙박함
답변 제공: FRONT DESK 님, 2024년 2월 29일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Mike

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Jesse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff
2024년 2월에 1박 숙박함
답변 제공: FRONT DESK 님, 2024년 2월 29일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Zachary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice service!
2023년 12월에 5박 숙박함
답변 제공: FRONT DESK 님, 2024년 2월 1일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

Gabrielle

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff was lovely the accomodations not so much.
2023년 12월에 1박 숙박함
답변 제공: FRONT DESK 님, 2024년 2월 1일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Nishad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great

4/10 - 별로예요

jeff 님, Galt

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a bed to sleep in was not comfortable place was dirty has a ggod location
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

Irene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The property is located on a hill. Walking up and down to get to boardwalk. Very close to boardwalk.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
You get what you pay for - don’t pay over $100
Amazing location! Thin walls, air conditioning helps create white noise. Television worked with occasional cut outs like the signal was lost, but infrequently an issue. WiFi was not a problem. Shower had good water pressure and temp, but tub base was peeling and it drained slowly. Grout areas seemed dusty. No bathroom fan (a window could open). Depressing lighting unless the curtains are open. Must have patience and a little bit of friendly negotiating with management. They were accommodating, but I also had to be. Parking was fine unless you have a large vehicle. Read the reviews and look at pictures. Water or soda could be purchased from front desk. No coffee maker or coffee provided. Toiletries are bar soap and shampoo/conditioner combo. Room fridge and microwave were handy.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Patricia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stood one night and the experience was great! It was perfect for my family, the motel is literally right across the street from the boardwalk !!! It’s quiet, we sleep well! The safe is so nice and friendly! I recommend this motel. We will be back!!!!
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Run down, cheap in the area, got the job done
2023년 10월에 1박 숙박함

4/10 - 별로예요

Streeta

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Dome

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel may be not Ritz-Carlton but it makes up for it for being so close to the pier and the Boardwalk and free safe parking is included! so grateful that I was able to check in early. If I come back to Santa Cruz I will stay here again.
2023년 10월에 1박 숙박함

4/10 - 별로예요

mehdi

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very worn down motel. Needs to be torn down and rebuilt
2023년 10월에 1박 숙박함
답변 제공: FRONT DESK 님, 2023년 10월 16일
We're sorry for any of the inconvenience that you had faced while staying with us. We will do our best. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Roberto

좋아요: 직원 및 서비스, 편의 시설/서비스
For the price of $73 it was a great place to stay. Building some kind of old same with the mattress for again for the price I can’t complain.
2023년 9월에 1박 숙박함
답변 제공: FRONT DESK 님, 2023년 9월 23일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

Aaron

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The folks there are nice, but my room was terrible. The smell of pinesol and bleach barely overpowered the mildew and cigarette smoke. I couldn’t breathe in my room. The floor was sticky and damp and I didn’t want to touch and of the surfaces.
2023년 9월에 3박 숙박함
답변 제공: FRONT DESK 님, 2023년 9월 23일
We're sorry for any of the inconvenience that you had faced while staying with us. We will do our best. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

Joseph

2023년 9월에 2박 숙박함
답변 제공: FRONT DESK 님, 2023년 9월 23일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

Sara

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Meh
Bed was hard as a rock. The bed in the bedroom is a twin so if you were thinking you were gonna get some alone time with your husband you can forget it. The ac didnt work. However, the location was perfect ! Happy travels!
2023년 9월에 1박 숙박함
답변 제공: FRONT DESK 님, 2023년 9월 11일
We're sorry for any of the inconvenience that you had faced while staying with us. We will do our best. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

Akilah

2023년 8월에 1박 숙박함
답변 제공: FRONT DESK 님, 2023년 9월 23일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Tara

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Property was in an wonderful location. It was easy and close to everything - if we forgot anything it was quick to pop back to the room. It was a bit over priced for what it was - but the convenience. The room was decently clean, but we had to wear our shoes the whole in inside or we would have had black, dirty feet !!
답변 제공: FRONT DESK 님, 2023년 8월 26일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

Julio

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Although the manager was very friendly, the hotel itself was run down, old and smelled. I would never recommend this place.
2023년 8월에 2박 숙박함
답변 제공: FRONT DESK 님, 2023년 9월 11일
We're sorry for any of the inconvenience that you had faced while staying with us. We will do our best. Thank you for bringing this to our attention.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
施設は古いけど清潔です
ダウンタウンの中心部までは遠いですが、近くにトレーダージョーズやレストランもあり便利です。
2023년 8월에 2박 숙박함
답변 제공: FRONT DESK 님, 2023년 8월 20일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Tamara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The motel is very close to the boardwalk and the wharf, which was perfect for us. The staff was excellent and very helpful, even looked after our luggage when we checked out as we had a later flight. We are only giving 4 stars for the room condition as the motel is currently getting renovated so our room was a bit outdated but can’t wait to stay there again once it’s been done to see it’s new look.
답변 제공: FRONT DESK 님, 2023년 8월 17일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Ana 님, Union City

연인과의 여행
좋아요: 직원 및 서비스
Sheets and towels were dirty. Bathroom shower was not working. Hair dryer didn't work. Carpet was dirty. Bed head rest had stains. Room was dirty.
2023년 8월에 1박 숙박함
답변 제공: FRONT DESK 님, 2023년 8월 17일
We're sorry for any of the inconvenience that you had faced while staying with us. We will do our best. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: FRONT DESK 님, 2023년 8월 3일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: FRONT DESK 님, 2023년 8월 3일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Kit

가족 여행
좋아요: 직원 및 서비스
We’ve been coming to this hotel for over 10 years and we love the convenience of walking to the Boardwalk. Nothing fancy but great owners! We’ll be back again soon :)
2023년 7월에 1박 숙박함
답변 제공: FRONT DESK 님, 2023년 7월 27일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not worth the money
I chose Fireside because of it’s location. A very short walk to the Boardwalk and surrounding area. Even with that I wouldn’t stay here again. The room smelled of stale cigarettes and bleach. We had to leave the door open for awhile to try and get some of the stank out. There were cigarette butts shoved into the peep hole. I discovered those little gems when I had to answer the door for one of the maintenance guys. Had to get maintenance there because our tv wasn’t working. Not a huge deal and they ended up replacing the whole thing which was nice. Thumbs up for that. The AC units were a tad difficult to manage because buttons were broken on them. The bathroom sink was pretty stained and dirty. Almost like they forgot to clean it. The place is in need of a major renovation. For the price they charge per night you would think they could afford it. At some point in the middle of the night we were woken up by a couple in an intense domestic dispute which left us wide awake and a tad scared. Not necessarily the hotels fault, but it went on for quite some time. I’m an easy going person and normally say it’s just a place to sleep, but I really didn’t care for this place. Spend your money someplace else.
2023년 7월에 1박 숙박함
답변 제공: FRONT DESK 님, 2023년 7월 25일
We're sorry for any of the inconvenience that you had faced while staying with us. We will do our best. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

Michael

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DRUG ADDICTS &TRAFFIC
It was a horrible experience, There was constant traffic in and out all night. On the side of the building, there's a homeless population that uses drugs out and open. It's definitely not worth the price.
2023년 7월에 2박 숙박함
답변 제공: FRONT DESK 님, 2023년 7월 25일
We're sorry for any of the inconvenience that you had faced while staying with us. We will do our best. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

Mayra

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
My room that i had reserved was sold after i called to confirm i was going to check in but have a late check in
2023년 7월에 2박 숙박함
답변 제공: FRONT DESK 님, 2023년 7월 20일
We're sorry for any of the inconvenience that you had faced while staying with us. We will do our best. Thank you for bringing this to our attention.

8/10 - 좋아요

victor

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: FRONT DESK 님, 2023년 7월 20일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

James

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Transients living there. Police activity Quiet at night. Close to boardwalk Ample parking
2023년 7월에 3박 숙박함
답변 제공: FRONT DESK 님, 2023년 7월 16일
We're sorry for any of the inconvenience that you had faced while staying with us. We will do our best. Thank you for bringing this to our attention.

4/10 - 별로예요

Carol

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nice location, but dirty, with sketchy people hanging around.
2023년 7월에 1박 숙박함
답변 제공: FRONT DESK 님, 2023년 7월 16일
We're sorry for any of the inconvenience that you had faced while staying with us. We will do our best. Thank you for bringing this to our attention.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Hopefully plumbing is fixed, not bad place
Check in was super easy. Clerk was super nice. We reserved and then promptly got an email that the following week there was going to be emergency construction and I needed to call them. I did and she said we were good to go. We got into the room which looked somewhat remodeled. Shower and sink backed up so our large family after being on the road and walking around San Fran had to take the quickest showers on record. The street side was very unkept and didn't feel super safe. PS If you're a light sleeper the trash truck on Mondays will scare the crap outta you if you stay on the street side. Great location close to the boardwalk.
2023년 7월에 1박 숙박함
답변 제공: FRONT DESK 님, 2023년 7월 16일
We're sorry for any of the inconvenience that you had faced while staying with us. We will do our best. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

Scott

2023년 7월에 1박 숙박함
답변 제공: FRONT DESK 님, 2023년 8월 3일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

Stacio

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Looked like the place was in Stockton
2023년 6월에 1박 숙박함
답변 제공: FRONT DESK 님, 2023년 6월 4일
Thanks for staying with us. We appreciate your feedback!