숙박 시설의 전망
예약 가능 여부 확인

비치컴버 비치프론트 호텔, 바이 더 시 리조트 여행 후기

2.5 out of 5
비치컴버 비치프론트 호텔, 바이 더 시 리조트
17101 Front Beach Rd, Panama City Beach, FL

이용 후기

6.4
평점 10 - 훌륭해요. 1032개 이용 후기 중 215개" "
평점 8 - 좋아요. 1032개 이용 후기 중 235개" "
평점 6 - 괜찮아요. 1032개 이용 후기 중 226개" "
평점 4 - 별로예요. 1032개 이용 후기 중 177개" "
평점 2 - 너무 별로예요. 1032개 이용 후기 중 179개" "

6.2/10

청결 상태

6.8/10

직원 및 서비스

6.2/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Kwangsoo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Allison 님, 2022년 1월 10일
Kwangsoo, thank you for taking the time to leave a rating. We are sorry we did not meet expectations. We sincerely apologize for any mess or inconvenience you experienced as we update the property.

2/10 - 너무 별로예요

Tammy

가족 여행
We showed up and was transferred to a different hotel which was nothing like the hotel I originally booked. I can’t even begin to explain how rude the check in clerk was and how awful the hotel we were transferred to was. We booked a hotel on the beach with a view and balcony and what we got was a run down hotel across the street from the beach, no balcony, the room was disgusting with bugs everywhere and extreme mold. My kids woke up itching most the night. If we weren’t so tired and had other options we would have left immediately.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 - 별로예요

RACHEL

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’m all about a decent deal for decent price. Price was good. However hot tub was broke. Heater in pool was not working. That usually would not be to big of a deal but I booked expecting that. Also the beach was double red flagged so it would have been nice to enjoy both. Kids swam in pool but they would swim in any degrees lol. Hard to get someone to deliver send towels up and a new remote due to ours not working. Over all decent place, great location.
2024년 4월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 - 훌륭해요

Kristine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very knowledgeable, great place to stay. There is a little work going in front but still easy to access.
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

10/10 - 훌륭해요

April

It was a nice stay. If I could repeat my days i would..
2024년 4월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

2/10 - 너무 별로예요

surendra

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff during the night time is very very rude. Suddenly , at 3 am in the night , there was a leakage from the bathroom ceiling and entire floor was flooded. They suggested us to pack everything and move to other nearby properties. The staff also said you can sleep in the flood if you wish to. Very bad service, they didn't even acknowledge that we had to go through tough time at night but rather spoke very rudely.
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 - 좋아요

Darlisha

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff was amazing beach view was amazing but pool could have been cleaned and the Jacuzzi was disgusting so the fact that told me at check in that it was one but got to it and it looked like it hadn't been cleaned in some time
2024년 4월에 3박 숙박함
답변 제공: Sherri Scott 님, 2024년 4월 13일
We are sorry to hear that you did not enjoy your stay. Please let us know how we could have improved your experience.

2/10 - 너무 별로예요

Thomas

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed in the Jacuzzi suite on floor 7 for 4 nights, 2 of wich was with a shower that only had cold water. Jacuzzi and shower had a lot of black mold, bathroom didn't have a toilet paper holder or a waste bin in the bathroom. Window to the balcony was stained and couldn't see through it. First night I complained 3 times to the front desk about loud base at midnight from the room next door before it was finally handled. Pool was disgusting... I'm so let down and feel my money was so wasted staying here
2024년 3월에 4박 숙박함
답변 제공: Sherri Scott 님, 2024년 4월 13일
We are sorry to hear that you did not enjoy your stay. Please let us know how we could have improved your experience.

10/10 - 훌륭해요

Joshua

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had an amazing view! The room was nice. I would definitely stay another time.
2024년 4월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 12일
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

10/10 - 훌륭해요

Oceanna

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tony was amazing at check in!! Nice place and totally worth the price! Convenient to fast food and pier park.
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 10일
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I felt at home, it was truly a wonderful place.
2024년 4월에 1박 숙박함
답변 제공: Sherri Scott 님, 2024년 4월 11일
Thank you so much for your kind review! We hope to see you again soon!

6/10 - 괜찮아요

Alicia

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Sherri Scott 님, 2024년 4월 8일
We are sorry to hear that you did not enjoy your stay. Please let us know how we could have improved your experience.

2/10 - 너무 별로예요

Charity 님, Franklinton

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One elevator was broke most of the time but at one point both elevators were broke and we were on the 7th floor. There was an oven but no pans to bake with. The kitchen sink didn’t drain. No one ever came to give fresh towels or take the trash. When I went to check in they had my phone number under a different name which they blamed on Expedia.
2024년 3월에 5박 숙박함
답변 제공: Sherri Scott 님, 2024년 4월 6일
We are sorry to hear that you did not enjoy your stay. We will address your experience internally.

6/10 - 괜찮아요

Ynita

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The ice machines don't work. The bathroom had a big pile of hair under the sink. The outdated phone in the bedroom section was broken. There was only one remote to use for two different tvs.
2024년 3월에 2박 숙박함
답변 제공: Sherri Scott 님, 2024년 4월 5일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 - 별로예요

Kerri

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room had black mold, broken doors and broken parts on the stove. It worked fine for a last minute reservation for one night but I would not recommend this hotel at all. I was a little scared and grossed out to stay. The pool is also freezing cold and not heated and the hot tub is not functional.
2024년 3월에 1박 숙박함
답변 제공: Sherri Scott 님, 2024년 4월 5일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 - 너무 별로예요

Robbie

가족 여행
The ocean view I loved but the cleanness room was terrible, water leakage at faucet in kitchenette, carpet looked very dirty and dingy., hair in the shower and floor in bathroom looked like it had mold, floors stained bad and hot tub was nasty and unclean
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 5일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 - 너무 별로예요

Jessika

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
If I could leave 0 stars I would. The room was disgusting. The bathroom looked like it hadn’t been cleaned since the property opened & there were roaches. NEVER AGAIN! I wouldn’t book beachcomber by the sea for my dog.
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 5일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 - 괜찮아요

Nicholas

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
At checkin it cost me 700 more the what it showed online
2024년 3월에 7박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 4일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 - 좋아요

Shane

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My daughters love the big pool and it’s not to busy but still close to pier park.
2024년 3월에 5박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 3일
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

4/10 - 별로예요

Katie

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Housekeeping was terrible, room was dirty, water was cold, no ice machibe worked, check in was terrible.
2024년 3월에 4박 숙박함
답변 제공: Sherri Scott 님, 2024년 4월 1일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 - 별로예요

Artavious

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property needs a total rehab. Short on staff a lot of things not working.
2024년 3월에 1박 숙박함
답변 제공: Sherri Scott 님, 2024년 4월 1일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 - 너무 별로예요

Cheri 님, Ocala

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was undoubtedly the worst experience I have ever had with a hotel property. First, I asked to pay in two installments so when I got to the date j would only pay half- they charged me the full amount; second, after driving 5 hours they are an hour and half behind on check ins; I wait by pool; then no towels, no hot water and no ice on property. The floors in the room were filthy- I cleaned them myself with the one bathmat they provided and Clorox Cleanup. I thought ok …I’ll head to the beach and saw lounge chairs there- only to find out they are $10/hr rentals doing was asked to move.. I work hard for a living and was really looking forward to a nice beach getaway. There was no food on property and finding breakfast was a challenge. Last but not least, the road in front of hotel was under construction full of rocks, potholes. The whole building was run down and dirty. The rates weren’t cheap either so overall..it was a “never again” experience.
2024년 3월에 2박 숙박함
답변 제공: Sherri Scott 님, 2024년 3월 30일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 - 좋아요

Erik

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The beachfront view was awesome. The road construction is a hot mess but not the hotels fault. The staff was welcoming and pleasant. Overall a great trip.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 27일
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

10/10 - 훌륭해요

Essie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Ok
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 25일
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

6/10 - 괜찮아요

Jennifer

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was not friendly when I called or at check in. I was not informed that the heater of the pool and hot tub were not working. My back was really looking forward to the hot tub after a 6 hr drive. Another guest came up and complained as I was finishing so that’s how I found out. Location was good. Took my kids for smoothies while my husband and I had a drink as the sun was setting, that’s was great until the bartender started smoking pot while we were still there and stunk up the hole place. No one else was around so it was obviously him.very frustrating for those of us that don’t want our kids exposed to that. At least we were finishing up, but still 10 more minutes and we would have been out of there for him to smoke as he pleases. No shower curtain in the room so we couldn’t shower. Wall falling apart in room but otherwise ok and clean. Overall mediocre stay with some frustrations. Night time was loud on the street until after 3 am, but that’s not hot hotels fault. Not sure if I would stay there again. Location and price were convenient.
2024년 3월에 1박 숙박함
답변 제공: Sherri Scott 님, 2024년 3월 30일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 - 훌륭해요

justin

단체 여행
좋아요: 청결 상태, 직원 및 서비스
not bad at all pool wasn’t open though:/
2024년 3월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 25일
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

2/10 - 너무 별로예요

Brian L

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 9박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 25일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 - 너무 별로예요

Ashley

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 25일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 - 너무 별로예요

Kimberly

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was not prepared for the spring break rush. we waited an hour after check in for our room to be ready. Even after waiting it was not very clean. They refused to give us more than two bath towels when we had booked for four people to stay. They did not provide a fully stocked kitchen as advertised. Overall just disappointing and gross.
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 19일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 - 훌륭해요

Briosha 님, barneville

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Everything was amazing top Tier 10/10 recommend
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 18일
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

4/10 - 별로예요

Joshua

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was right on the beach and the room was comfortable. The rooms weren't ready for many guest including ourselves until 1hr and 45 min after check in due to being understaffed for cleaning crews. Our cards stopped working the morning we were leaving which made going to the beach early that morning not possible. the TV remote for the TV in the bedroom of the master suite was missing the whole time. The staff acted like all of this was our problem to deal with. the lobby bathrooms were not clean at all. The pool was under construction which was a hassle to go around for beach access and a let down that we paid the price for a hotel with a pool/hot tub and didn't have one that was usable.
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 18일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 - 괜찮아요

Grayson

2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 19일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 - 괜찮아요

Linda

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room we got was dirty wasn’t cleaned. The pool or hot tub wasn’t opened
2024년 3월에 5박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 15일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 - 훌륭해요

William 님, Florissant

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Location of the property made for a quick ride too and from the airport
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 12일
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

2/10 - 너무 별로예요

Justin

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had limited parking and they don’t allow any smoking not even on the patio. And the hotel needs a major update with the rooms.
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 11일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 - 좋아요

Stanley

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Location , price and dining out options
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 11일
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

2/10 - 너무 별로예요

Kristen

단체 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bath faucet ran continually. Floors were so dirty you couldn’t walk around the room without having black feet. The balcony door had to be dead bolt locked to shut. There was no sugar or creamer for the coffee. The pool and hot tub were out of commission completely. There should have been a discount for that. It should have been advertised as that too. Rooms were not ready until like 9pm and check in was 4! Really should have gotten some of a refund for that too! Sheets were damp. Toilet paper wasn’t changed. The lady at the front desk was so nice though. Both of them at night and morning. But definitely don’t judge a book by its cover because it looks a lot better than it is! Wasted money.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 11일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 - 별로예요

Cheri Hill

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room had not been cleaned properly. it was missing several basic supplies. The room was "beat-up" and had not been upgraded. The two outside doors did not fit properly. When the wind blew at night it whistled in the room. The inside door was broken and would not close. The deck had not been cleaned in quite a while. Basically, this property needs a major upgrade!!!
2024년 2월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 11일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 - 너무 별로예요

Shalene

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we checked in and got in our room, there was no hot water. No remote for the tv's. No linens for the pull out bed. There were wires hanging out of the wall where the smoke detectors were supposed to be. The pool looked like a swamp. If you walked barefoot on the carpet you were instantly black. It smelled horrible. One bed was completely broken. It was late so we stayed that night. Woke up the next morning and still no hot water until 11:30 when I checked out to go to another hotel. This was by far the worst hotel I have ever stayed at. They did not refund the first night, even though there was no hot water and all of the other issues. Do yourself a favor and do not book this hotel. There are plenty of other nice hotels for the same price to stay at in PCB.
답변 제공: Hotel Management 님, 2024년 3월 8일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 - 너무 별로예요

Jordan

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was upset when we got there and the pool and hot tub was down. I was not told this in advance. I booked here specifically for the “heated pool”. Also we were told our room would be ready at 3:30 and was not until 5:30.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 6일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 - 괜찮아요

Lynn

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The property didn’t have enough parking and you had to park across the street. However, the roads were under construction so you got your feet dirty just getting to your vehicle. The roads were all under construction. They stayed that they had a heated pool and spa however, it was out of order. The staff was very friendly and helpful l. Unable to use what we expected and that’s not the staff problem. That’s an owner problem. We could have booked somewhere with all amenities available.
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 6일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 - 별로예요

Cody 님, HEMLOCK

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I couldn't get any hot water in my room for the three days I was there. They said they always have issues with the water in the room I was in, as well as another. Then why rent them out until it's fixed? Pool and Hot tub were both out of commission, that would have been nice to have been notified of.
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 6일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 - 별로예요

Kayla

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I called and asked for an early check in, which was not available, but they allowed us to leave our bags at the front desk which was helpful. However, when we went to check in at the normal check in time, there was not a room ready for us. We had to wait 45 minutes to get into our room. The pool and hot tub were also not in service and there was no prior knowledge of this. The people next to us were partying all night so we kept waking up. We were told that we could have a late check but housekeeping showed up at the normal check out time (and we’re obviously not made aware of this).
2024년 3월에 1박 숙박함
답변 제공: Beachcomber Management 님, 2024년 3월 4일
Thank you for your feedback We will look into this and find a way to make this better going forward. Thank you.

4/10 - 별로예요

Makenna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Hotel Management 님, 2024년 3월 4일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 - 별로예요

Lenette

단체 여행, 출장 여행
This was not a 5 star hotel. The rooms weren’t anything special. The staff was rude. They tried to charge my credit card 24 before arrival. They didn’t wait till I actually arrived. I am terribly disappointed.
2024년 2월에 4박 숙박함
답변 제공: Beachcomber Management 님, 2024년 3월 2일
Thank you for your feedback. We charge 24 hours in advance as is the policy to hold a room. We are sorry you misunderstood that. Again thank you for your feedback.

6/10 - 괜찮아요

OnnieBell

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Need a good cleaning even though it's old and inexpensive it can be cleaner. Key card stops working at 9:30am and check out at 10:00am make sure you leave door open when removing your bags from room back to transportation.
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 1일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 - 좋아요

Promise

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 1일
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

4/10 - 별로예요

Jeremy

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 28일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 - 괜찮아요

Stephanie 님, Show Low

별로예요: 숙박 시설 상태 및 시설
Pool was out of service, green and gross, but the price was right. Just stayed one night. Bed was comfortable.
2024년 2월에 1박 숙박함
답변 제공: Beachcomber Management 님, 2024년 2월 26일
Thank you for your feedback, we are working on the pool. Again thank you.

6/10 - 괜찮아요

Carolyn

가족 여행
별로예요: 청결 상태
The pool wasnt up and running
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 14일
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.