허니문룸 | 객실 내 금고, 노트북 작업 공간, 암막 커튼, 다리미/다리미판

베스트 인 & 스위트 여행 후기

2.5 out of 5
베스트 인 & 스위트
8530 Beach Blvd, Buena Park, CA

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 2745개 이용 후기 중 965개" "
평점 8 - 좋아요. 2745개 이용 후기 중 628개" "
평점 6 - 괜찮아요. 2745개 이용 후기 중 428개" "
평점 4 - 별로예요. 2745개 이용 후기 중 288개" "
평점 2 - 너무 별로예요. 2745개 이용 후기 중 436개" "

6.8/10

청결 상태

7.6/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

YOULIM

2022년 11월에 1박 숙박함
답변 제공: BradF 님, 2022년 11월 15일
Hi Youlim,Thanks so much for the high marks. It is greatly appreciated.Thanks

8/10 - 좋아요

Duckhee

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
편리하지만 청결은 문제
위치는 도로 코너라 편리하지만 소음이 좀 심하다. 카페트가 더러워서 맨발로 잠시 걸으면 발바닥이 더러워진다. 수영장관리가 제대로 안되어 타올도 가져가야 하고 청소가 안되어 지저분하다. Duckhee
2022년 6월에 1박 숙박함
답변 제공: Best Host Inn Buena Park 님, 2022년 6월 22일
Thank you for your feedback and for choosing to stay at our hotel. We apologize your stay was less than perfect. Your experience is not representative of our usual performance We would like to regain your trust and hope to serve you again in the future.

2/10 - 너무 별로예요

jonguk

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 3월에 1박 숙박함
답변 제공: Best Host Inn Buena Park 님, 2022년 6월 11일
Your feedback is very important to us, and I am saddened to hear that we could not meet all of your expectations. It is our hope that you will consider staying with us in the future for a much better outcome.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 2박 숙박함

8/10 - 좋아요

ryu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조용하고 깨끗한 호텔
생각보다 조용하고 깨끗했습니다. 다음에도 재 예약하고싶습니다.
2021년 12월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Damn it this hotel
Cockroaches came out, it was dirty and cold. The heater dosen't work and check-out was at 11am, but I knocked on the door at 10am and asked if I wanted to check out or stay. He even opened my door. I was about to report it to the police. It was very unpleasant.
2021년 12월에 1박 숙박함

8/10 - 좋아요

ryu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함

2/10 - 너무 별로예요

jude

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: Best Host Inn Buena Park 님, 2021년 7월 17일
Your feedback is very important to us, and I am saddened to hear that we could not meet all of your expectations. It is our hope that you will consider staying with us in the future for a much better outcome.

8/10 - 좋아요

실제 이용하신 고객

2021년 7월에 1박 숙박함
답변 제공: Best Host Inn Buena Park 님, 2021년 7월 22일
Thank you for choosing the Best Host Inn for you travel plans!

10/10 - 훌륭해요

Sean

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and never bothered. Usually have the ability to space out guests so there isnt any noise through the walls
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Angelica

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Too much activity in the property people hanging around the parking lot, poor staff service will not stay here again
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Marco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really recommend this hotel 5 stars on my opinion
2024년 4월에 3박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 24일
Thank you for taking the time to write this review and share your experience. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We appreciate your positive feedback!

10/10 - 훌륭해요

Jorge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 24일
We appreciate your five-star review, Jorge! Thank you for being a guest at the Best Inn & Suites, Buena Park.

2/10 - 너무 별로예요

Joel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was old and smelly. The bathtub was plugged and the water didn't go down.
2024년 2월에 1박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 23일
Joel, please let us know if you are not happy with your accommodations. We have no record of you complaining to us. Thank you for your review.

10/10 - 훌륭해요

Francisco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walking distance to just about everything
2024년 4월에 1박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 22일
We are thrilled our location worked out well for you, Francisco! And we look forward to your next visit to us.

8/10 - 좋아요

Corina

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Inn was literally across the street from Knott's Berry Farm - walking distance!! Staff was friendly and helpful checking me in, and my room was clean and cozy. The only downside was the angry bee in my room, but I caught it with an empty cup and released it outside. My room was close to a busy pathway so peiple walking by could be a little liud, but that's a common courtesy issue, not a property issue.
2024년 4월에 1박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 21일
We're so happy to hear that you found our location convenient for your needs and our staff friendly. We look forward to your next visit to us!

6/10 - 괜찮아요

Angelica

별로예요: 숙박 시설 상태 및 시설
Avía mucho ruido en la noche por el aire acondicionado se escuchaba como si estuviera goteando toda la noche
2024년 4월에 1박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 20일
We're sorry to hear about the noisy air conditioner and we have sent your feedback to the General Manager for their review. We do hope you will be back again in the future for a better outcome.

10/10 - 훌륭해요

Flor 님, Compton

It oooked nice and clean
2024년 4월에 1박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 18일
Thank you for your feedback, Flor! We're pleased you found your accommodations clean and we look forward to welcoming you back again soon!

10/10 - 훌륭해요

Gloria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are spacious and clean. The staff is very friendly and helpful!
2024년 4월에 4박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 17일
We're so glad you enjoyed your stay and you found all the staff was very friendly and your accommodations were great. All of us look forward to having the pleasure of welcoming you back again the next time you are in our area.

2/10 - 너무 별로예요

Gerardo 님, north las vegas

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the listing didn’t match the room. there were unsavory stains on the walls, the tub stop didn’t work, the shower head had so much hard water build up it impaired the flow of water. when i arrived the lobby was closed, i had to call to let them know i was there. when i got into the room, there was lights on the bed frame, railings around the top and a mirror directly above the bed. It was unsettling. some might enjoy that, i don’t. some warning as to what was included in the room would have changed my choice to book there .
2024년 4월에 1박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 16일
We sincerely apologize for your experience with us. At any point in your stay, we would have recommended reporting the issues in the room to the front desk so that we could have accommodated to switch rooms or sent a maintenance to fix the issues.

10/10 - 훌륭해요

Randy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
close to Knotts berry farm
2024년 4월에 1박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 16일
We're pleased you found our location convenient for your trip to Knotts Berry Farm! We look forward to welcoming you back.

10/10 - 훌륭해요

David

가족 여행
Check in was easy, room was clean and cozy! Very close to knotts which is a huge plus! Will be staying again in the future
2024년 4월에 1박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 15일
Thank you for your recommendation, David. We look forward to your return to us!

8/10 - 좋아요

Dennis

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Would stay again
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 16일
We are thrilled that you enjoyed your stay with us! We look forward to your next visit.

2/10 - 너무 별로예요

madalyn

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible, dirty and loud
2024년 4월에 2박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 15일
We're sorry you were unhappy. Thank you for your review.

6/10 - 괜찮아요

Jannet

It needs to be cleaner and had very strange smells
2024년 4월에 1박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 15일
We appreciate all feedback here at the Best Inn & Suites and we will be addressing your concerns.

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Police & tow truck was there for a while outside of the building with too much noise
2024년 4월에 1박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 14일
We are committed to providing each and every customer with a positive experience and are proud of our track record in offering good service. However, it does seem that we failed to meet your expectations. We apologize for the noise level during your stay.

10/10 - 훌륭해요

theresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was more reasonable that Knott hotel. It was noisy, but for the price it wasn't that bad
2024년 4월에 1박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 14일
Thank you for your feedback. We're happy to hear that our price for value met your needs. We look forward to welcoming you back again.

10/10 - 훌륭해요

Heidi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the location to Knotts Berry Farm. Five minute walk from the hotel. The staff at the hotel were very friendly and helpful. The rooms were clean. Went for a swim in the pool. It was lovely especially because I had it all to myself. I definitely would recommend, my friends and family to stay at this hotel. And I would come back and stay here in the future as well.
2024년 4월에 1박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 11일
Thank you for your great review! We're so glad you enjoyed your stay at the Best Inn & Suites, Buena Park and we hope to see you return again to us soon.

2/10 - 너무 별로예요

Stephanie

2024년 4월에 1박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 13일
Stephanie, we're sorry you were not satisfied with your stay at the Best Inn & Suites Buena Park. We hope to have another opportunity to welcome you back in the future.

10/10 - 훌륭해요

Hugh

2024년 4월에 3박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 11일
We appreciate your five star recommendation of the Best Inn & Suites Buena Park! Thank you for being our guest and leaving us feedback.

10/10 - 훌륭해요

Joseph

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am grateful for the stay. I appreciate your staff. You run a good business. Good work
2024년 4월에 2박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 11일
Thank you so much for your kind review. We appreciate your comments and look forward to making your next visit to the Best Inn & Suites Buena Park excellent!

8/10 - 좋아요

Kimberly

아이를 동반한 가족 여행
It was good convient to where i was goin
2024년 4월에 2박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 8일
We're so glad our location was convenient for you, Kimberly. It was a pleasure serving you and we look forward to your next visit to us!

6/10 - 괜찮아요

Ludy Ann

가족 여행
별로예요: 숙박 시설 상태 및 시설
Very old property but they are trying their best to clean and maintain it. Need renovation..walking distance to Knotts berry farm. Accessible
2024년 4월에 2박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 8일
Thank you for your feedback and for choosing to stay at our hotel. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always a good place to stay when going to Knott’s
2024년 4월에 2박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 7일
Your business means a lot to us! We appreciate you sharing your review with us and other travelers, and we are delighted you were satisfied with our service, location and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

6/10 - 괜찮아요

Amina

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 7일
We’re so glad you had a good experience. Thank you and we look forward to welcoming you back again next time you are in our area.

10/10 - 훌륭해요

Alina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and nice staff! The man who came to fixe our TV was very kind and helpful.
2024년 4월에 1박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 5일
Thank you for taking the time to review your stay. I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. I will pass on your compliments to our team! If there are any specific areas where we can improve upon during your next visit, please do let us know as feedback is always welcome here.

10/10 - 훌륭해요

SERGIO OCTAVIO IBARRA

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Henry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 5일
We are happy to hear you had a positive experience with us! We value your input and we look forward to another opportunity to serve you in the future.

6/10 - 괜찮아요

TAURU

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Il serait préférable que l'hotel soit clôturé car il est en bord de route. Dommage qu'il n'y ai plus de pdj.
2024년 3월에 3박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 2일
Thank you for staying with us recently. We would love to have another opportunity to welcome you back again to the Best Inn & Suites Buena Park!

10/10 - 훌륭해요

Glenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 3일
We are happy to hear you had a positive experience with us! We value your input and we look forward to another opportunity to serve you in the future.

8/10 - 좋아요

Marcie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the second time we’ve stayed here for a visit at Knott’s Berry Farm. It’s basic and a bit weathered, but it’s clean and convenient. For only a few dollars more than what you pay for premium parking at Knott’s, you can stay and park here. It is located across from the park so it makes sense for us to pay for a room instead of driving three to four hours round trip and paying for parking. The management has been friendly as well.
2024년 3월에 2박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 1일
Thank you so much for your great review, Marcie! It's always a pleasure having you stay with us and we look forward to your next visit to us.

10/10 - 훌륭해요

Tinielle

2024년 3월에 2박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 4월 21일
We are delighted you were satisfied with our service and accommodations! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.

8/10 - 좋아요

Carolina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient
2024년 3월에 1박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 3월 30일
Your business means a lot to us at the Best Inn & Suites Buena Park! We appreciate you sharing your review with us and other travelers, and we are delighted you were satisfied with our service and convenient location! Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 - 훌륭해요

Lauren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved it!!
2024년 3월에 1박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 3월 30일
Thank you, Lauren! We loved having you as our guest and the entire staff at the Best Inn & Suites Buena Park looks forward to welcoming you back again in the near future.

8/10 - 좋아요

Hanivai

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 3월 29일
Thank you for being our guest. We are happy to know that you were impressed with your accommodations overall at the Best Inn & Suites Buena Park. We value your business and hope to welcome you back soon.

8/10 - 좋아요

Josh

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Good area staff was nice and helpful right next to knotts berry farms
2024년 3월에 1박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 3월 26일
Josh, thank you for being our guest at the Best Inn & Suites Buena Park, Ca. We are pleased our location was ideal for your plans and we look forward to welcoming you back again.

10/10 - 훌륭해요

Francisco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is always great here. Makes the stay better
2024년 3월에 1박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 3월 25일
Thank you for staying with us recently. We appreciate your recommendation!

10/10 - 훌륭해요

Jacie

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
It’s extremely close to Knotts, which i find to be a good thing. You can actually hear the screams!! Other than that, the stay was alright for a night. I would probably stay here again.
2024년 3월에 1박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 3월 28일
Thanks for the review! The team at Best Inn & Suites Buena Park is thrilled you’re so happy with your time spent at our hotel. We look forward to another great stay with us.

2/10 - 너무 별로예요

Chaitali

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place has really hit the bottom. I was here pre-Covid and it was beginning to go down, but it’s absolutely run down now. My room was filthy, did not have an alarm or any table clock and the furniture was bare minimal. I like the location but unfortunately this was my last time here.
2024년 3월에 1박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 3월 25일
We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.

8/10 - 좋아요

Arturo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Second time staying at Best inn for our Disneyland trip. We will most likely be staying at this hotel for our Disney trips now that we became Disney Magic key pass holders. Hotel is very convenient and 10 minute drive to the park. Friendly staff. Highly recommended.
2024년 3월에 3박 숙박함
답변 제공: Best Inn & Suites Buena Park 님, 2024년 3월 25일
We very much appreciate your comments regarding your stay at the Best Inn & Suites Buena Park. I will be sure to share your feedback with our team who always enjoys hearing from our guests.