We're so pleased you enjoyed your stay with us, and hope to see you again when you come to ski in Big Sky!

Devan,Thank you for the great rating 10 out of 10! We really appreciate it!

Jean,Sorry you had to cut your trip short, but certainly hope to see you in the future, when the weather cooperates!

Thank you for the great score!

John,We're terribly sorry that your arrival and stay did not meet your expectations. An issue arose that night with our water system, which went down and we did have to move guests out of that wing the next day, there are definitely challenges with wells and hard water in more remote areas like ours, and bugs can be problematic in the summer by the river. Again we very much care about the experience of our guests and wish yours would have met all your expectations.

We should have done better!Our Sincere Apologies!

Thank you for the 5 Star Rating!

Thank you for the 5 out of 5 Rating!

Michael,I am very sorry that you could not stay with us, because of a glitch with the Expedia booking system, that was out of our control, but our GM Thomas went above and beyond to connect with you and be gracious while you were in town, which is more than most establishments would do. Again, we were sorry for something that was not our fault, your irritation should have been directed at Expedia.These reviews definitely hurt business, so if hurting our business somehow elevates your disappointment of not getting to stay with us,mission accomplished. We truly wish your experience had been different!

James,We glad you enjoyed your stay with us at Rainbow Ranch and hope you'll come and visit us again very soon!

James,We so pleased that you enjoyed your stay with us, and hope you're able to come and visit us again soon!

Brian,We're so pleased that you had an outstanding stay with us---we look forward to you visiting us again in the future.

Kim,We're so pleased that you enjoyed your stay with us and hope you'll come visit the ranch soon!

Abel,Thank you for the kind words and we're so pleased you enjoyed your stay with us!

Thank you for staying with us at Rainbow Ranch Lodge, and so happy that you enjoyed your time with us!

Shana,We're so pleased that you enjoyed your stay with us at the ranch!Please come and visit us again when you can!

Donna,We're so pleased that your stay with us was wonderful, and we hope you'll be able to visit us again very soon!

Thank you for the outstanding review Colleen! We look forward to you coming back to see us again, hopefully very soon!

Peter,Thank you for the great review! Please come visit us again!

George,Thank you for the great review! We look forward to seeing you again next time you travel to the area!

Thank you, Jody for the great review! We hope you're able to come visit us again very soon!

Minnie,Thank you for taking the time to give us your honest feedback and impressions, we appreciate and always try to learn and improve. Hope you were able to enjoy the beauty of our snowy Spring weather and Big Sky.

Thank you for your great review!

Thank you so much for your feedback, and we hope to see you again!

We're so pleased you enjoyed your stay with us!Please come again!

Tamara,Thank you for the kind review, and we're so happy that you had a lovely stay with us! Look forward to seeing you again!

Denis,Thank you for your feedback, we always try to learn and improve from our guest's experiences. We've certainly struggled with staffing and turnover the last year and have further to go so that our staff handle their work well and efficiently. We're pleased that you enjoyed the other aspects of the property during your stay, and hope you will travel our way again!

So happy that you enjoyed your stay with us! We look forward to the next time you come this way!

Elizabeth,Thank you so much for visiting us! It's a quieter time of year, but so beautiful as you witnessed! We look forward to see you again!

Alison, We are glad you enjoyed you stay. Thank you for the kind words.

Sandrine, Our sincere apologies for the mistake of checking you into this room instead of a prepared room. We are finishing up with the remainder of two months of renovation to our rooms and property, and by mistake you were assigned to the wrong room! Of course we would never wish for this to be your experience...

Mary, Thank you so much for your kind words regarding your stay with us, during such an epic time for Yellowstone and the Gallatin Valley. Glad you were tucked in safely with your accommodations and a hearty breakfast. Please come visit us again when you can stay longer!

Marjorie, Thank you for taking the time to send a note on your stay with us. We hope to see you again in the future!

Thank you for taking time to share your thoughts, we're very sorry that our restaurant was closed and you were unaware ahead of time. Hopefully you were able to have dinner in Big Sky town center at one of the restaurants and do a bit of exploring. During the shoulder times of year are staffing levels can be challenging. Again our apologies!

Robert--we always appreciate well intended feed-back. We truly wish we would have met your expectations in all areas. Thank you for taking the time to share your thoughts...

Rebecca, Thank you for your kind words and we're delighted that you enjoyed your stay at Rainbow Ranch Lodge. We look forward to seeing you next time you come back!

Benjamin, Always appreciate our guests feedback and certainly try to learn from our mistakes. Our sincere apology that your stay was not all that you expected. Regarding safety, the wires that you saw are due to our current upgrades to the smoke and carbon monoxide detectors. We're in the process of hardwiring those in all of our rooms, and have the battery operated ones in the room until the project is completed. Due to changes during covid and current staff shortages in our area, refreshes have been done upon request, not automatically, and with a quick call to the front desk we would have been happy to bring you robes and more towels. Regarding the bathrooms, we understand they are very tired, and that's why in April we will be gutting and renovating them which we are very excited about. We hope you will plan to try us again in the future so that we can leave you with an outstanding experience second time around.

Brandi, Thank you for your kind words and so pleased that you enjoyed your time at Rainbow Ranch! Hope to see you next time you travel our way...

Julia, Thank you for your feedback and so glad you enjoyed your stay at the ranch. Apologies for lack of room refresh, during the pandemic we have limited our in room services as a precaution, but should certain be more transparent. Hope your travels will bring you back our way again...

Thank you for the nice review! So glad you enjoyed the peaceful setting and soaking in the hot tub!

Thank you Theodore and we look forward to you visiting us again soon!

Randy, We are so sorry that this was your experience, on Valentine's day no less. It won't change your experience, but we had numerous staff both front of the house and in the kitchen that called out sick that morning, and we're already running very thin due to the ongoing staffing crisis. Instead of calling and cancelling everyone's reservations we did try to rally and do our best to take care of guests, tough decision either way. Again we apologize for not meeting your expectations, and hope you'll consider trying us again in the future, we truly care and want our guests to have exceptional experiences at the ranch.

Thank you for staying with us, please visit us again!