실내 수영장

베스트 웨스턴 플러스 윌밍턴/캐롤라이나 비치 여행 후기

2.5 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 725개 이용 후기 중 276개" "
평점 8 - 좋아요. 725개 이용 후기 중 214개" "
평점 6 - 괜찮아요. 725개 이용 후기 중 103개" "
평점 4 - 별로예요. 725개 이용 후기 중 65개" "
평점 2 - 너무 별로예요. 725개 이용 후기 중 67개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Verna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved this placed I brought my mom and friend and we had so much fun in the pool in hot tub and I haven’t had the breakfast yet but I’m ready for it
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Hannah

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff, great indoor pool, local to a lot of stores and restaurants
2024년 2월에 1박 숙박함

8/10 - 좋아요

Christian

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
💁
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Marisa

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I was told o couldn’t check in because I’m a local. The front desk denied my daughter and I when we were there to celebrate her 6th birthday and wanting to use the pool. If I pay for a stay that should be enough. At first we left and as my daughter is crying hysterical because she’s been waiting weeks for this day I had to go back in and give it one more try. Then the front desk said, ooh the only way we rent to locals is a $250 deposit….. understandable but WHY DIDNT SHE TELL ME THAT TO BEGIN WITH?! By far the most frustrating hotel experience I have ever had.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Jim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Lot of places close by to eat, shop and drink
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The young lady at the front desk was very friendly and helpful!!
2024년 1월에 1박 숙박함

4/10 - 별로예요

Dilia

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스
Bad service
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Rosemary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Andrew

가족 여행
좋아요: 직원 및 서비스
The property was convenient to my sons home. The room was big enough but just did not smell quite fresh. There was a roach carcasse behind the door in bathroom.
2023년 11월에 2박 숙박함

4/10 - 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Poor and unsatisfied stay at this Hitel
Had impossible time trying to change rooms for upgrade. 2 days later got the upgrade to bigger bed and the room had recently “ supposedly “ been exterminated but I ended up killing 3 cockroaches in the night time hours. Manager of property was no help whats so ever. Will not be using Best Western plus again
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our choice when we visit Wilmington
The property and room was clean, always is. There was a stale smell in the room, never had that before. Staff is always friendly and helpful.
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Sophie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Grossed Out
The front desk people were very friendly and great to work with. My issue was the cleanliness of the room. Upon check in, they make you sign a document committing to not staining furniture, towels, break furniture, leave large amounts of trash etc. They charge your credit card a fee for incidentals. I walked in the room to find the couch like it was in the picture. I wouldn’t have sat on that couch even with a hazmat suit on. That is just completely unacceptable to charge for a room in that condition. As a result, I wiped down every counter and surface in the room (to include bathroom), which wasn’t better. Luckily I had Lysol wipes and spray with me. In hind sight, I should’ve asked for a refund and stayed somewhere else. I’ve stayed in a lot of hotels and this one was by far the worst in terms of cleanliness. The front desk rep was great to work with to make sure the incidentals fee was credited to my credit card. I explained to her that they should not ask their customers to sign off on things that are already wrong in the room, and to expect people to stay in a room like this is unacceptable.
Couch in the room
2023년 11월에 1박 숙박함

8/10 - 좋아요

Melissa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Haley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great hotel , very nice and clean and the breakfast was amazing
2023년 10월에 1박 숙박함

8/10 - 좋아요

judith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked the hotel so I could use the hot tub and exercise room. the hot tub was downright disgusting. The exercise room was barely usable. Treadmill not plugged in, elliptical made a clunking sound with each rotation.
2023년 10월에 3박 숙박함

2/10 - 너무 별로예요

Dustin

별로예요: 청결 상태
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

wienda

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice and clean hotel will stay there again
2023년 10월에 2박 숙박함

8/10 - 좋아요

Kyle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable place. Hot tub was fine. Comfortable bed.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Becky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel hostess went out of her way to help us.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Jerry

2023년 10월에 1박 숙박함

8/10 - 좋아요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the distance from the beach (10 minutes), the great breakfast and clean rooms. The check I. And out process felt a little too long because of an issue with the machines, and the hot tub doesn’t really seem clean but I would stay here again because the staff was friendly and the it was safe and convenient.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Phillip

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was very spacious we loved it!
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Colton

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
The air conditioner leaked in our first room. The woman at the front desk was really nice and was able to get us into another room for no additional cost. The second room was bigger but it had an out of order hot tub in it and the room smelled musty, possibly from previous water damage from the out of order hot tub. I was able to get some spray from maintenance to help mask the smell a little bit but still got a headache. Overall it was a place to stay for the night and it wasn’t so bad, but could’ve been better too.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

Oby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice area, good breakfast, Good customer service, room need a little bit more attention on cleaning.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Alta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean, staff was really nice and the bed was comfortable.
2023년 9월에 1박 숙박함

4/10 - 별로예요

RONALD

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was musty and difficult internet connections
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Evelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always great!
Consistently meets our expectations. Always clean and comfortable.
2023년 9월에 2박 숙박함

4/10 - 별로예요

NEILL 님, Greensboro

별로예요: 청결 상태, 숙박 시설 상태 및 시설
This property is an unkempt, unsanitary place. I would never recommend this property.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Jewel

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We had roaches in our room. Staff was awesome with helping us with situation
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Nancy 님, Goodyear

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs to be updated

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

christopher

좋아요: 직원 및 서비스
별로예요: 청결 상태
The smell of damp and mould is very strong, overpowering. A health hazard? Miss Vanessa and team are very good, very helpful.
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was clean, staff were friendly and it was very convenient to shopping.
2023년 8월에 3박 숙박함

8/10 - 좋아요

Vikki

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is excellent! The manager, Vanessa is top teir!!
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

David

2023년 8월에 3박 숙박함

8/10 - 좋아요

Faye

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was a spur of the moment trip and was fortunate to get this property. It was clean and the bed was only a full size bed but comfortable, although I was thinking we were suppose to have a queen size bed.I did not like the smell and seemed to be very humid.
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room, clean, comfortable bed, nice linens. Got assigned room at check in, take luggage up, door key wont work. Back to front desk Checked it out, had to assign new room, next floor up, next day, same thing, go to room, key wont work, back to front desk........magnetic key out of order. Me? Up and down, front desk....update computer???.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Odessa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
“3 Peas in a Pod”
My Sister, my Granddaughter, and I enjoyed our stay at BW PLUS. We were welcomed by Gracie who was so gracious, informative, polite, attentive, businesslike, a great spirit and addition to your team! Our room was clean and if we needed anything, the TAT was fast to resolve. The site was close to all the main attractions (Carolina Beach,Kure Beach,and Downtown) not to mention all the eatery options as well as grocery stores. The lady that prepared the breakfast every morning was so kind and easy to talk to. I apologize for not knowing her name. We will stay again. The only thing I wished for was a better sleeping mattress. We felt safe, BW was clean, and the area was quiet which speaks volumes in my book.
2023년 8월에 4박 숙박함

8/10 - 좋아요

Obdulio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good Rooms, Good breakfast,
2023년 8월에 1박 숙박함

4/10 - 별로예요

Steven

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Lynn

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
As soon as we walked into the room, there was a terrible odor and musty smell. We requested another room and it was the same. Within a short while, my son (who suffers with allergies) was struggling with allergies. Eyes were swelling, nose was running, and other symptoms were coming on. We decided to check out and find another place to stay. Unfortunately, although Expedia has tried to contact management about this, we still do not have any sort of refund or resolution for this. Do not visit this hotel of you are sensitive to odors or have allergies to dust or mold!
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Cynthia 님, Bellevue

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy to find and nice area. Staff was very friendly
2023년 7월에 1박 숙박함

8/10 - 좋아요

Beatriz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
❤️❤️
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay...
Stay was amazing. Everyone friendly. Smelled amazing when got there and checked in. Always helpful when asked for anything at front desk. Rooms clean and comfortable. Breakfast great. Pool clean and amazing. Located in a great spot. Highly recommend. Would stay here again
2023년 7월에 3박 숙박함

6/10 - 괜찮아요

Tyler

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Good over all, only issues was the AC in the rooms were not very great. Had to have rooms switched out due to AC not working at all in one of them and barely working in the new room. The hallways had a weird smell to them at times and also smelled like smoke.
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rude staff
The front desk manager is rude. She would not let me get a word in while trying to discuss my dissatisfaction with the room. She continually talked over me. I tried to tell her that her staff did not notify me of a room change at check in. She stated because I did not come down and express my dissatisfaction then and get my money back she didn’t have to refund me anything. After being in a car for 15 hours and having the person who checked me in tell me I got the last room in the city, I thought it’d be pointless. I made the mistake of following the proper channels to get this resolved and it’s turned into a nightmare. Again, anything I tried to say she would talk over me. I asked to speak to the General Manager twice and she responded by hanging up on me. For the price you are better off staying somewhere else. This hotel was a glorified Motel 6. The rooms were mediocre at best. As my adult daughter stated, the bathroom looked like it belonged to a gas station, they just added the shower.
2023년 6월에 1박 숙박함