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베스트 웨스턴 프리미어 카이저/세일럼 호텔 여행 후기

3 out of 5
베스트 웨스턴 프리미어 카이저/세일럼 호텔
5188 Wittenberg Lane Ne, Keizer, OR

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 543개 이용 후기 중 341개" "
평점 8 - 좋아요. 543개 이용 후기 중 125개" "
평점 6 - 괜찮아요. 543개 이용 후기 중 48개" "
평점 4 - 별로예요. 543개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 543개 이용 후기 중 13개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

Wilson

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worked for for out of town work
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Front Desk Agent, Brandi 님, 2024년 4월 22일
Hello Jose, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Heather, Front desk 님, 2024년 4월 18일
Hi Daniel, Thank you so much for your positive review.We hope you stay with us again in the future!

8/10 - 좋아요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place, clean quiet and friendly staff.
2024년 4월에 1박 숙박함
답변 제공: Colton Hiebert 님, 2024년 4월 4일
Thank you for your positive review Chris.

8/10 - 좋아요

Brian

연인과의 여행, 출장 여행
Close to everything food , drinks, walking
2024년 3월에 4박 숙박함
답변 제공: Colton Hiebert 님, 2024년 4월 4일
Thank you for your positive review Brian.

10/10 - 훌륭해요

Jim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The time we were there was pretty short but it was very comfortable. The mattress was very nice and the breakfast gave us a good start to the day. We'll be back.
2024년 3월에 1박 숙박함
답변 제공: Front Desk Agent- Brandi 님, 2024년 4월 2일
Hello Jim, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 - 훌륭해요

Melina

2024년 3월에 1박 숙박함
답변 제공: Front Desk Agent - Kat 님, 2024년 4월 20일
Thanks for the feedback Melina! We Hope to see you again!

8/10 - 좋아요

Aisha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location close to Keizer Station shopping and lots of dining options. Clean, safe, and updated property. Huge parking lot. Front drsk was super friendly and nice at check in and check out. Brealfast ended too early and we didn't get to have breakfast. Lawn mowing/leaf blowing started eay too early in the morning! Not very happy about being woken up at 8am to leaf blowers. Can you at least wait til 9?? TV had sound but no picture on the morning of check-out which was a bummer. Guests upstaurs from our room was stomping around at 1am...wish these hotel floors were soundproof.
2024년 3월에 1박 숙박함
답변 제공: Colton Hiebert 님, 2024년 4월 4일
Thank you for your positive review Aisha. I will absolutely look into the areas of concern you mentioned and attempt to find a solution.

10/10 - 훌륭해요

Eric

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay while in the Salem, OR area!
2024년 3월에 7박 숙박함
답변 제공: Colton Hiebert 님, 2024년 3월 27일
Thank you for your positive review. We hope to see you again in the future!

10/10 - 훌륭해요

Laurel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly helpful staff, very clean room.
2024년 3월에 1박 숙박함
답변 제공: Front Desk Agent, Brandi 님, 2024년 3월 24일
Hello Laurel, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

4/10 - 별로예요

Kathren 님, REDMOND

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Lots of plumbing issues and other maintenance challenges in my room. I ended up leaving early even though I couldn’t receive a refund for early departure.
2024년 3월에 4박 숙박함
답변 제공: Colton Hiebert 님, 2024년 3월 18일
I am so sorry to hear that your stay was less than satisfactory. I will make sure my maintenance team gets into this room and makes the repairs needed. We hope to see you again in the future to provide you with a much better experience.

10/10 - 훌륭해요

broc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Colton Hiebert 님, 2024년 3월 18일
Thank you Broc for your positive review.

10/10 - 훌륭해요

Jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was great
2024년 3월에 3박 숙박함
답변 제공: Front Desk Agent- Brandi 님, 2024년 3월 17일
Hello Jane, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 - 훌륭해요

Wilson

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
worked out great for my employees out of town
2024년 2월에 4박 숙박함
답변 제공: Front Desk Agent, Brandi 님, 2024년 3월 12일
Hello Wilson, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 - 훌륭해요

Cheyenne

단체 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel in a good area with plenty of parking and a great gym! But our room smelled like perfume over cigarette smoke and staff was hit and miss, really nice evening worker when I checked in but a couple other times I needed things from the desk and no one was round for 10 minutes, I finally had to give up waiting without being helped.
2024년 3월에 3박 숙박함
답변 제공: Colton Hiebert 님, 2024년 3월 11일
Thank you, Cheyenne, for your review. I value all guest feedback. I am glad you enjoyed your stay. I apologize about the smell in your room and lack of an available front desk agent. I will definitely look into both of these issues in order to resolve them in the future for you or any other guest.

10/10 - 훌륭해요

Sky

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a mistake in booking and they really made us comfortable and were very accommodating.
2024년 2월에 4박 숙박함
답변 제공: Front Desk Agent- Brandi 님, 2024년 3월 5일
Hello Sky, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 - 훌륭해요

Christina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love the shower and the spacious of the room.
2024년 1월에 1박 숙박함
답변 제공: BWP Front Desk 님, 2024년 3월 2일
Thanks for the feedback Christina!We are very glad to hear that you were happy with your room!We hope to get the chance to see you again the next time you are in the area.Best of wishes until then!

10/10 - 훌륭해요

Daniel

2024년 2월에 1박 숙박함
답변 제공: Colton Hiebert 님, 2024년 3월 20일
Thank you for your review!

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 1일
Hey Kimberly!Thanks so much for the great review! We hope to see you again sometime!

10/10 - 훌륭해요

Jim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check-in was quick and the young lady was friendly and efficient. The room was clean and spacious and the bed was very comfortable. A good, hot breakfast was supplied, a great start to the day. One note, I've never seen a suite with two TVs, one on either side of the partition, about 11' apart. We didn't use both but it was unique. I'm sure we'll be back again.
2024년 2월에 1박 숙박함
답변 제공: Front Desk Agent, Brandi 님, 2024년 2월 28일
Hello Jim, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

4/10 - 별로예요

Cheyenne

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Mike Brown GM 님, 2024년 2월 27일
Hello Cheyenne. I see we did not meet your expectations during your stay. I would greatly appreciate it if you could let me know what went wrong. We take great pride in taking care of our guests and want to see what we could do to make it better. Please call me if you would.

10/10 - 훌륭해요

Rozanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Front Desk Agent, Brandi 님, 2024년 2월 28일
Hello Rozanne, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

6/10 - 괜찮아요

Bethany

2024년 2월에 2박 숙박함
답변 제공: Colton Hiebert 님, 2024년 3월 20일
Thank you for your review!

10/10 - 훌륭해요

Jessica and Jeff

가족 여행
The gal that checked us in was absolutely amazing!!
2024년 2월에 1박 숙박함
답변 제공: Front Desk Agent, Brandi 님, 2024년 2월 28일
Hello Jessica and Jeff, Thank you so much for taking your time to leave us/myself a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

8/10 - 좋아요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice updated property , pleasant staff. However, Expedia charged me incorrectly, added a tax/fee in addition to price that was to already the fees were to be included
2024년 2월에 1박 숙박함
답변 제공: BWP Front Desk 님, 2024년 2월 24일
Hello Catherine! We appreciate your feedback! On behalf of the staff here at the Best Western Premier Keizer/Salem, we are all are very glad to hear that you enjoyed your stay with us! The staff here take pride in assuring that every guest we have, receives the best service possible!We are very sorry to find out about your pricing issues with Expedia, but hope that you wont hesitate to come back and see us the next time you're in the area!We look forward to seeing you again.

10/10 - 훌륭해요

Tiffany

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The girl at the front desk was honestly so sweet. I made a mistake and booked a room with a king bed instead of a queen and they were full so we had to make do but you would think that she was the one who messed up. She went above and beyond and it was very much appreciated.
2024년 2월에 1박 숙박함
답변 제공: Front Desk Agent, Brandi 님, 2024년 2월 20일
Hello Tiffany, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 - 훌륭해요

Kim

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was so friendly and responsive and helpful!!! Hotel room was excellent, quiet and very Clean!! Area/neighborhood was safe. Breakfast/ coffee was great !!!
2023년 12월에 4박 숙박함
답변 제공: Front Desk Agent, Brandi 님, 2024년 2월 18일
Hello Kim, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 - 훌륭해요

Giselle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reception staff was amazing and helpfull.
2024년 2월에 1박 숙박함
답변 제공: Front Desk Agent, Brandi 님, 2024년 2월 12일
Hello Giselle, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 - 훌륭해요

Les

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Front Desk Agent, Brandi 님, 2024년 2월 6일
Hello Les, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 - 훌륭해요

James

가족 여행
This was a well run hotel. We as a couple were very pleased with our two night stay. Thank you!
2024년 1월에 2박 숙박함
답변 제공: Front Desk Agent, Brandi 님, 2024년 2월 4일
Hello James, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 - 훌륭해요

Scottie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and remodeled
2024년 1월에 1박 숙박함
답변 제공: Front Desk Agent, Brandi 님, 2024년 2월 4일
Hello Scottie, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mmm
2023년 12월에 1박 숙박함
답변 제공: Front Desk Agent, Brandi 님, 2024년 1월 27일
Hello John, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 - 훌륭해요

Nicholas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Front Desk Agent, Brandi 님, 2024년 1월 27일
Hello Nicholas, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

8/10 - 좋아요

Mitchell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: BWP Front Desk 님, 2024년 1월 22일
Hello Mitchell, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 - 훌륭해요

Min

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
EV Charging Station - though only one. I lucked out and was able to charge. Brandy had a lot on her plate being the only front desk staff at the time of my check-in. But she was courteous and professional. I enjoyed my short interaction with her. She deserves a bonus
2024년 1월에 1박 숙박함
답변 제공: Front Desk Agent, Brandi 님, 2024년 1월 21일
Hello Min, Thank You so much for leaving me/us a great review! We definitely try our best to make your stay with us as comfortable and easy as possible! We hope to see you again on your next trip! Safe Travels home!

8/10 - 좋아요

Susan

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 편의 시설/서비스
Very convenient for I5 in ice storm. Clean and quiet rooms, close to shopping and restaurants. Great pool, hot tub, fitness rooms. Very large rooms so good for 2 plus dog. Great breakfast. Only negative was lack of wifi in bedroom, fine in lobby and if you stood outside bedroom door, not very handy. Staff seem aware of problem and supposed to be getting fixed.
2024년 1월에 1박 숙박함
답변 제공: Front Desk Agent, Brandi 님, 2024년 1월 21일
Hello Susan, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

8/10 - 좋아요

Brian

출장 여행
Really in joyed my stay with you guys thanks
2024년 1월에 6박 숙박함
답변 제공: Front Desk Agent, Brandi 님, 2024년 1월 15일
Hello Brian, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I got this hotel for a,friend and he loved it!
2024년 1월에 1박 숙박함
답변 제공: Front Desk Agent, Brandi 님, 2024년 1월 15일
Hello Sandra, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and quiet - nice facility
2023년 12월에 1박 숙박함
답변 제공: Front Desk Agent, Brandi 님, 2024년 1월 15일
Hello Thomas, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

8/10 - 좋아요

Valentin

좋아요: 청결 상태, 편의 시설/서비스
Perfect place for an overnight stay on the way to final destination.
2024년 1월에 1박 숙박함
답변 제공: Front Desk Agent, Brandi 님, 2024년 1월 15일
Hello Valentin, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 - 훌륭해요

Janice

2024년 1월에 1박 숙박함
답변 제공: Front Desk Agent, Brandi 님, 2024년 1월 15일
Hello Janice, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

8/10 - 좋아요

Kimberly

2023년 12월에 1박 숙박함
답변 제공: Front Desk Agent, Brandi 님, 2024년 1월 22일
Hello Kimberly, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 - 훌륭해요

yimlin

2023년 12월에 1박 숙박함
답변 제공: Front Desk Agent, Brandi 님, 2024년 1월 21일
Hello Yimlin, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 - 훌륭해요

Maria V

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved my stay here staff was friendly and went out if their way to make my stay welcoming.
2023년 12월에 3박 숙박함
답변 제공: Front Desk Agent, Brandi 님, 2024년 1월 7일
Hello Maria, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 - 훌륭해요

Cal

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and comfortable room. Friendly staff. Great breakfast. We travel through Salem often and this hotel will be our go-to choice. First rate!
2023년 12월에 1박 숙박함
답변 제공: BWP Front Desk 님, 2024년 1월 7일
Hello Cal, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

8/10 - 좋아요

Nicole 님, Everett

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A solid, standard hotel. I've stayed here a few times when visiting. Will likely continue. Occasionally, the room hasn't been ready on time, but the staff is really good about it. It's usually quiet, unless a bunch of children are staying there.
2023년 12월에 2박 숙박함
답변 제공: BWP Front Desk 님, 2024년 1월 7일
Hello Nicole, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

8/10 - 좋아요

Janice

좋아요: 청결 상태, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: BWP Front Desk 님, 2024년 1월 7일
Hello Janice, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: BWP Front Desk 님, 2024년 1월 7일
Hello Barbara, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Salem trip
Great area, safe to walk around even at night.
2023년 12월에 3박 숙박함
답변 제공: BWP Front Desk 님, 2024년 1월 7일
Hello Susan, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

6/10 - 괜찮아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Decent property not fabulous
Older property with noisy ac, no coffee at the time of stay, no internet which is no big deal however very clean!
2023년 12월에 1박 숙박함
답변 제공: Mike 님, 2023년 12월 27일
I am sorry about the issues. I will personally look into ac. I am sorry about the internet and coffee is fixed. Please come see us again.