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예약 가능 여부 확인

데이즈 인 바이 윈덤 샬럿 노스레이크 여행 후기

2 out of 5
데이즈 인 바이 윈덤 샬럿 노스레이크
4924 Sunset Rd, Charlotte, NC

이용 후기

4.4
평점 10 - 훌륭해요. 720개 이용 후기 중 50개" "
평점 8 - 좋아요. 720개 이용 후기 중 64개" "
평점 6 - 괜찮아요. 720개 이용 후기 중 130개" "
평점 4 - 별로예요. 720개 이용 후기 중 162개" "
평점 2 - 너무 별로예요. 720개 이용 후기 중 314개" "

4.4/10

청결 상태

5.4/10

직원 및 서비스

4.0/10

편의 시설/서비스

4.0/10

숙박 시설 상태 및 시설

4.6/10

친환경

이용 후기

8/10 - 좋아요

kookho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great
great!!
2018년 12월에 2박 숙박함

4/10 - 별로예요

David

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
rooms smelled, paper thin walls, plumbing didn’t work
2024년 3월에 1박 숙박함
답변 제공: Stefan 님, 2024년 3월 25일
I have received a copy of the survey that you filled out about your recent stay at the Days Inn Charlotte Northlake. Thank you for taking the time to let us know about your experience and also for providing feedback of your stay.I am sorry to hear about the room smelled and the plumbing did not work. I will address these issues with my housekeeping and engineering team. So these problem would not occur again. Once again, I am sorry for the inconvenience. Thank you and have a great day!GM

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk JJ was pleasant and very helpful! I would stay here again.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 19일
Thank You for choosing the Days Inn Charlotte Northlake. I hope you enjoyed your stay with us.We strive for exceptional customer service. Kindly contact me, if you have any questions and/or comments regarding your stay.I look forward to seeing you again soon!Warmest Regards,

2/10 - 너무 별로예요

Savannah

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you don’t mind having crummy floors, beds that were just remade with dirt in them and what ever crumbs were left behind from the previous occupants then this is the place is great. Walked in to trash on the floor and Made the egregious mistake of going barefoot for 2 minutes from the bed to the bathroom and my feet were black on the bottom by the time I got back to the bed. Slept on top of the covers because when I opened up I saw visible dirt in and on the sheets I guess they don’t clean after every guest? Staff was mildly friendly overall just a place to rest if you can lower your standards. Wanted to rate it 0/5 but I apparently can’t go as low as their cleaning quality.
2024년 2월에 1박 숙박함
답변 제공: Stefan 님, 2024년 2월 19일
I have received a copy of the survey that you filled out about your recent stay at the Days Inn Charlotte Northlake. Thank you for taking the time to let us know about your experience and also for providing feedback of your stay.Please feel free to contact me, so we can discuss any problems you may have experience during your stay. I am sorry to hear about the crummy floors and the beds that look like they were remade. I will investigate the matter and speak with my housekeeping staff, so that this issue will not happen again. Once again, I am sorry for the inconvenience. Thank you for choosing the Days Inn Charlotte Northlake and I hope we have another opportunity to serve you.GM

6/10 - 괜찮아요

Nancy

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The people that I dealt with were OK I’m not saying that they were bad at people. They were just nonchalant and very strictly straightforward not trying to help, but there was only one young lady with some glasses and she was a really nice girl.
2023년 12월에 3박 숙박함
답변 제공: GM 님, 2023년 12월 19일
Good morning, I have received a copy of the survey that you filled out about your recent stay at the Days Inn Charlotte Northlake. Thank you for taking the time to let us know about your experience and also for providing feedback of your stay. I'm sorry for the inconvenience about my staff. I will address the issue with my staff, so this will not happen again. Once again, I'm sorry for the inconvenience. Thank you and have a great day!

2/10 - 너무 별로예요

Kathryn

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
AWFUL, DIRTY, DANGEROUS. RUN - DON'T WALK IN THE OTHER DIRECTION! Check in clerk was fine, bed was (hopefully) clean and comfortable, and other than that this was the filthiest, most godawful motel I've ever stayed at. Sharp, broken tile on bathroom floor threshold, moldy soft spot above shower head, dead bolt did not work, 1/2" gap between door and floor, very dangerous outlets and light switches, and yep - the best yet - COCKROACHES, AND ANTS on the bathroom floor in the middle of the night, and big bugs crawling around on the window curtains. I mean, why wouldn't they come in to a nice, safe environment with a critter freeway right under the room door! The walkways outside are filthy, and the ceiling panels in the elevator were broken and almost falling out. Aesthetically - weird different colored paint spots on walls, and chipped bathtub. We were exhausted after a long day of travel so just grabbed a somewhat reasonably priced motel right off I-77 - and didn't read the reviews. HUGE mistake. If I can muster the energy I will report them to the health department.
2023년 11월에 1박 숙박함
답변 제공: Stefan 님, 2023년 11월 15일
I have received a copy of the survey that you filled out about your recent stay at the Days Inn Charlotte Northlake. Thank you for taking the time to let us know about your experience and also for providing feedback of your stay. I will investigate the matter and I will meet with the maintenance and housekeeping staff. Once again, I am sorry for the inconvenience.Thank you and have a good day!

2/10 - 너무 별로예요

Paul

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The police were there upon our arrival delaying our check in time till 4:00 not 3;00 as advertised. No explanation as to reason of their presence. Walls we’re dirty a foot or more high . Pubic hair on toilet lid. Feces spot on toilet lid seat. Air conditioner sounded like a train running through our room when running all night. Thank goodness there was a latch and deadbolt on door , as it didn’t close properly. My wife wanted to jam a chair under door handle to feel more secure. We arrived down for breakfast at 8:30 AM only to find one slice of bread !! No fruit, muffins, nothing. I asked the staff where danish anything other one slice of bread and he said he would get me another piece of bread and I could make a peanut butter sandwich!! He went and got me another slice of bread , that clearly had been in freezer. Coffee was ice cold . Elevator started it had not been inspected since 2020. Since we had to use it to get to our 3rd floor room , it was unnerving. Shouldn’t they have had yearly inspections?? We’ve stayed in Days Inn many times and have never been so disappointed in total experience.
2023년 10월에 1박 숙박함
답변 제공: Stefan 님, 2023년 10월 30일
Good morning, I have received a copy of the survey that you filled out about your recent stay at the Days Inn Charlotte Northlake. Thank you for taking the time to let us know about your experience and also for providing feedback of your stay. I am truly sorry for the inconvenience. I will be investigating this matter. I also be talking to the housekeeping department and maintenance staff about these issue. Once again, I am sorry for the inconvenience.Thank you and have a great day!

10/10 - 훌륭해요

lewis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing late night front desk clerk always!
Amazing front desk staff very nice, helpful and knowledgeable as always! Travel frequently for work, and always a delight to stay here It may not be the newest property or swankiest, but functionality and a staff that actually makes the experience personable and enjoyable makes up for the difference and some! Even at 4am when I arrived in town, I was greeted with the same kindness that I would have been earlier in the evening, as this was after the night audit was done so i usually get attitude from most properties, not here! Had great customer service skills and he always strikes up a great conversation! Thanks again!
2023년 10월에 1박 숙박함
답변 제공: Stefan 님, 2023년 10월 26일
Thank You for choosing the Days Inn Charlotte Northlake. I hope you enjoyed your stay with us.We strive for exceptional customer service. Kindly contact me, if you have any questions and/or comments regarding your stay.I look forward to seeing you again soon!Warmest Regards,General Manager

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very worn down place. Check in is 3pm stated on website get their and he informs me their sign says 4pm. come back at 5 and told we dont take cash very rudely by a different associate, have to go 20 mins out of my way to deposit cash in bank to use card. Finally check in at last minute room is dreary and smells. Not in the best area unfortunately. Then all night all you can hear is others around and non stop sirens. Come to find out when I checked out the next morning they had trouble in the front office. Also when the phone was picked up to be moved over the line had been cut so NO PHONE! Thankful we didn't have an emergency during the night as we didn't know there was no working phone in room.
2023년 10월에 1박 숙박함
답변 제공: Stefan 님, 2023년 10월 23일
I have received a copy of the survey that you filled out about your recent stay at the Days Inn Charlotte Northlake. Thank you for taking the time to let us know about your experience and also for providing feedback of your stay. I am currently investigating this matter and I am truly sorry, for the inconvenience.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed it
2023년 9월에 4박 숙박함
답변 제공: Stefan 님, 2023년 9월 25일
Thank You for choosing the Days Inn Charlotte Northlake. I hope you enjoyed your stay with us.We strive for exceptional customer service. Kindly contact me, if you have any questions and/or comments regarding your stay.I look forward to seeing you again soon!

6/10 - 괜찮아요

yeimy

가족 여행
별로예요: 청결 상태
estaba sucia
2023년 7월에 1박 숙박함
답변 제공: Stefan 님, 2023년 8월 2일
Lo siento por las molestias. Por favor, infórmenos de inmediato, para que podamos hacerlo bien. Una vez más, lamento las molestias.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The AC wasn’t working at all and the room was hot. We were so tired after a 12 hours drive to complain or change room. Most outlets weren’t working. Cleanness of the room was just ok. When we told the person in the counter about it they just said “ok, we will take care of it”, seems like they already know about the problem.
2023년 7월에 1박 숙박함
답변 제공: Stefan 님, 2023년 8월 2일
I am sorry for the inconvenience. Next time please let us know and we will try to make it right. Once again, I am sorry for the inconvenience.

2/10 - 너무 별로예요

Trevor

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
The pool had bags of trash in it. There was windows with OSB board covering them the bath tub had a stain on the bottom of it like it hadn’t been cleaned in months. There were stains on the bedding and bugs crawling under the mattress. Pictures posted on hotels.com are no where near what this roach motel looks like. Definitely not a recommended stay.
2023년 5월에 4박 숙박함
답변 제공: Stefan 님, 2023년 7월 15일
Good morning, please note that there is no pool at our property.

2/10 - 너무 별로예요

Porsha

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was dirty, front desk assigned me two rooms that were already occupied. Got water didn't work.
2023년 5월에 2박 숙박함

4/10 - 별로예요

Taio

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The photos in the advertisement are misleading.

2/10 - 너무 별로예요

Rick

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
hotel under construction, scary area. I do not recommend this hotel.
2023년 4월에 3박 숙박함

2/10 - 너무 별로예요

Kimberly

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Staff os nasty in the office
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Jeannie

2023년 2월에 1박 숙박함

4/10 - 별로예요

James

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
close to freeway. dirty with bugs and holes in blanket. outside people walking around asking for cigs.

2/10 - 너무 별로예요

Melanie

별로예요: 청결 상태, 숙박 시설 상태 및 시설

2/10 - 너무 별로예요

Michael

2022년 10월에 1박 숙박함

10/10 - 훌륭해요

michael

2022년 10월에 1박 숙박함

8/10 - 좋아요

Danielle

2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Albert

아이를 동반한 가족 여행
Okay for short sleep over
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Samuel

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Nothing
2022년 8월에 1박 숙박함

4/10 - 별로예요

Crystal

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like that I was lied to about the pool, had to switch rooms bc mine had 2 leaks in the bathroom, very unclean, rude and inattentive staff.
2022년 7월에 3박 숙박함

2/10 - 너무 별로예요

Jeanne

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible Hotel
It was horrible. Very dirty and the door conditioner was so loud you couldn't sleep and it was too hot to try to sleep without it. They offered to change rooms but the 2nd room was the same issue. Plus just outside or door was a disgusting used condom. Still never study there again.
Used condom
2022년 6월에 1박 숙박함

6/10 - 괜찮아요

Ralph

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Only available hotel I could find on a terrible Charlotte airport travel weekend. A place to sleep and shower, that’s about it. Room was generally clean, but sheets had cigarette burns. Breakfast area is “under construction” but there’s trash and other junk that looks like its been in there for years. Breakfast is coffee, 2 kinds of cereal, and toast. Eating area is filthy. Any port in a storm. If my wife had been with me we would have been looking for another place. I got a few hours of sleep and moved in. Any port in a storm!
2022년 6월에 1박 숙박함

6/10 - 괜찮아요

Julison

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
We needed a cheap place to stay as out days changed and the place we were at before could not accommodate, with that said you usually get what you pay for. The room was average size the bathroom small, the issue was mostly with the bathroom, the toilet did not flush correctly and each time you flushed it would leak. There was also bugs discovered, called a silverfish, though it was a harmless bug still not something I'd like to wake up too. The staff was friendly no issues with check in, for some reason I was checked out a day early so that caused some issues but they sorted it out quickly.
2022년 6월에 2박 숙박함

2/10 - 너무 별로예요

Joy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 3박 숙박함

4/10 - 별로예요

william

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The whole property was dirty with cigarettes' butts the outside area. The room was a non-smoking but it had a faint smell of cigarette smoke. The attendant when checking in was not very friendly.
2022년 5월에 1박 숙박함

8/10 - 좋아요

Álejandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

Álejandra

좋아요: 직원 및 서비스
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

Amber

가족 여행
별로예요: 청결 상태, 직원 및 서비스
The guy working the front desk wasn’t that pleasant he was even sleeping on the job when I had to go back up there. My reservation said there was 4 guest 2 adults and 2 children so I was annoyed when there was only 2 towels and 2 wash cloths and when I went to the front desk to get more they said they didn’t have any. My daughter left her phone and we didn’t realize it until a couple hours later and the lady that let us back in the room to look for it was nice. It was ok for the night
2022년 5월에 1박 숙박함

2/10 - 너무 별로예요

Tamara

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will never stay here! Better off at a motel 6! Very very dirty, peeling paint, dirty walls, no standard pillows, misleading amenities, nonchalant staff upon check in, not well lit, felt unsafe, looked unsafe, given dirty linen, etc.
2022년 4월에 1박 숙박함

2/10 - 너무 별로예요

Darlena

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Roach infested rooms
Rooms had raoches parking lot had alot of traffic neighbors slammed doors all night
2022년 4월에 3박 숙박함

6/10 - 괜찮아요

Kelly 님, nassau

단체 여행
별로예요: 편의 시설/서비스
The WiFi was not working.
2022년 4월에 2박 숙박함

2/10 - 너무 별로예요

Paul

2022년 4월에 1박 숙박함

8/10 - 좋아요

Christy

좋아요: 직원 및 서비스, 객실의 편안함
Everything good except bathroom.
2022년 3월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함

6/10 - 괜찮아요

Julie

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was okay
2022년 2월에 2박 숙박함

8/10 - 좋아요

octavia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
it was quite
2022년 2월에 1박 숙박함

10/10 - 훌륭해요

amy

2022년 1월에 1박 숙박함

2/10 - 너무 별로예요

Jonetta

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing else to say
2021년 11월에 1박 숙박함

4/10 - 별로예요

VIRGINIA

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
when I booked the room, the photos shown were not even close to what the property looked like; room was lacking, very poor condition, breadfast was a joke---stale bread and cereal----the whole thing was a disappointment and if I hadn't just driven 12 hrs, I would have gone somewhere else.
2021년 10월에 1박 숙박함

4/10 - 별로예요

Katelyn

가족 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
2021년 10월에 1박 숙박함

2/10 - 너무 별로예요

Jorge A

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Malooooo
Mala no vuelvo a hospedarme hay el encargado es un grosero y racista creo que es así en la forma como se conporto con migo tocando la puerta duro y cuando fuy a servir el desayuno guardó todo sin yo servir el mío es mi experiencia a lo mejor la suya sea mejor gracias
2021년 10월에 1박 숙박함

8/10 - 좋아요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함

2/10 - 너무 별로예요

LaDonna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
UPSET ABOUT RESERVATION
Got ready to check in was told by front desk staff that my reservation was cancelled.Called hotels.com to see why I wasn't able to check in was told by hotels.com that somebody would be getting in touch with but never heard from anyone.I would like to get a refund since I didn't stay at this location had to pay for another room at a different location...was very UNSATISFIED
2021년 9월에 1박 숙박함

6/10 - 괜찮아요

Robert

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lobby was still under construction, limited continental breakfast amenities. The room - walls and light switches were dirty with visible grime and smudges. The sheets were yellow from smoke (I requested non-smoking) and had holes in it. I did get clean sheets when I asked.
2021년 9월에 2박 숙박함