룸, 퀸사이즈침대 2개, 금연 | 객실 내 금고, 각각 다른 스타일의 인테리어, 각각 다르게 가구 비치, 책상

퀄리티 인 & 스위트 캐논 시티 여행 후기

2.5 out of 5
퀄리티 인 & 스위트 캐논 시티
3075 E US 50, Canon City, CO

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 611개 이용 후기 중 182개" "
평점 8 - 좋아요. 611개 이용 후기 중 189개" "
평점 6 - 괜찮아요. 611개 이용 후기 중 111개" "
평점 4 - 별로예요. 611개 이용 후기 중 71개" "
평점 2 - 너무 별로예요. 611개 이용 후기 중 58개" "

7.4/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good to stay
Very nice hotel. I stayed one night with my family. Wide room with 2 queen beds. Very clean. But breakfast is not so good.

10/10 - 훌륭해요

Florencia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very spacious
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 22일
Hi Florencia,Thank you for taking the time to share your wonderful rating. Pleased to hear that our hotel is very spacious. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 - 너무 별로예요

Karen

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room smelled and we had to ask for a different room which wasn’t too much better but we tolerated it
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 15일
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our housekeeping team for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean and well maintained.
2024년 3월에 5박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 5일
Hi Michael,Thank you for taking the time to leave your feedback! We are happy to hear that you found our property clean and well-maintained. Providing a comfortable and welcoming environment for our guests is always our top priority. We hope to have the pleasure of hosting you again in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

10/10 - 훌륭해요

Mayankkumar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 7일
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 - 훌륭해요

alison

2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 22일
Hi Alison,Guest satisfaction is our number one objective, we appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

8/10 - 좋아요

Stephanie

Heated outdoor pool was great
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 26일
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

10/10 - 훌륭해요

brianna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I really enjoyed the friendliness of the staff and how welcoming and helpful they were. The room was a lot more spacious than I expected and it was just a great stay all around.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 16일
Dear Guest,We are happy to hear that you had such a positive experience during your stay with us! Our team takes great pride in providing friendly and welcoming service to all our guests, and we're delighted that you felt well taken care of. It's wonderful to hear that the room exceeded your expectations in terms of space and comfort. Thank you for choosing to stay with us, and we look forward to welcoming you back for another great stay in the future!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It is a historical hotel where many famous movie stars stayed.
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 14일
Hi Michael,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 - 별로예요

Andrew

아이를 동반한 가족 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rude staff at breakfast. Don't stay unless you have to
2024년 2월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 26일
Hi Andrew,It is disheartening to read your opinion about our hotel. We apologize for the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 - 괜찮아요

Gwen M.

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 27일
Dear Guest,Ensuring guest satisfaction is our top priority, and we genuinely value your fantastic rating. Please don't hesitate to share any suggestions you may have for further enhancing our guests' experiences. We eagerly anticipate your next visit!

6/10 - 괜찮아요

Tania 님, Las cruces

아이를 동반한 가족 여행
The room we got was dirty and had mold
2024년 2월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 26일
Hi Tania,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

10/10 - 훌륭해요

Tiffany

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The place was a little dated, but the service was excellent! It was quiet and easy to get to conveniences for snacks and things we needed!
2024년 2월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 24일
Hi Tiffany,Thank you for taking the time to rate and review our services. We are committed to continuously delighting you with our facilities and offerings. Your valuable feedback will be shared with our team for further enhancements. We eagerly anticipate the opportunity to host you again in the near future!

2/10 - 너무 별로예요

Mae

2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 21일
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

8/10 - 좋아요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious, clean. No hot tub, pool not as big as the picture. Good place overall though
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 1일
Hi David,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

6/10 - 괜찮아요

Linda

출장 여행
좋아요: 직원 및 서비스
Average
Desk ppl were great! Room was ok… needed a few fixes. No elevader… not a good thing
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 24일
Hi Linda,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are so sorry to learn that you were not able to fully enjoy your stay due to the situations you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. I hope you will give us another opportunity to provide you with a better stay.

10/10 - 훌륭해요

Michelle

2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 12일
Hi Michelle,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 - 훌륭해요

donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 23일
Hi Donna,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 - 괜찮아요

Kimberly

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Filthy!!! Same coffee spills on the lobby stairs/floor for 3 days straight, along with all the dirty track marks. Sent me to the 2nd floor and there are no elevators. The ice machine has been broken since summer! They don't take very good care of it.
2024년 1월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 20일
Hi Kimberly,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

2/10 - 너무 별로예요

samir

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 17일
Hi Samir,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 - 괜찮아요

Perla

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 16일
Hi Perla,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

10/10 - 훌륭해요

Olga

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
vacation2023
Always a pleasure to stay at the Quality Inn & Suites. Thank you!
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 7일
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 - 너무 별로예요

Sandeep

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel
Rooms were not clean and heat is was not working properly. One of the worst hotel I stayed in.
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 7일
Hi Sandeep,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

4/10 - 별로예요

Saleh

2023년 12월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 15일
Hi Saleh,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Adrien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Been here many times!
We love staying here. We come here often to get away for the night. Rooms are always clean, staff is nice, and breakfast is good. We will continue to stay here for our special date nights.
2023년 12월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 27일
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

6/10 - 괜찮아요

Heath

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is situated in a good spot. The facilities were clean, but old. Our bed was extremely uncomfortable.
2023년 12월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 18일
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

2/10 - 너무 별로예요

Kyle

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not good
Worse smelling hotel room ever. We were in a pet room so wasn’t expecting the nicest room but this was so bad. We walked across the street to Walmart and bought a wax warmer just to barely survive. People around us smoking cigarettes and slamming doors all hours of the night.
2023년 12월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 11일
Hi Kyle,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Barbara

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 6일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 - 좋아요

Penelope

2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 20일
Hi Penelope,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great place just a lil dated
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 28일
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 - 훌륭해요

Robert

2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 16일
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 - 좋아요

Kortni

2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 11일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 - 너무 별로예요

Samantha

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When I got too the hotel I had too sit there for 90 min while I waited on someone too get tho and check me in. They left the premises. The front desk work was completely off premises for 90 minutes. I was a female there at night waiting and it was very uncomfortable and scary. I don’t think I should have had too pay fir my room.. I would like a refund. I didn’t get too check in till after midnight and was gone by 7 am . It’s was a horrible experience
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 20일
Dear Guest,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are so sorry to learn that you were not able to fully enjoy your stay due to the situations you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. I hope you will give us another opportunity to provide you with a better stay.

10/10 - 훌륭해요

Robert

2023년 11월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 8일
Hi Robert,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

6/10 - 괜찮아요

Suzanne

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The outside of the hotel is older looking but that was to be expected. The room itself was also pretty average, only real complaint is the walls were pretty dirty with splashes all over. The rest of the room was decent. I had to make a quick run to Walmart and when I was getting into my car, the parking lot had several homeless people camped out. As a solo female traveler, it didn’t make me feel super safe. I was going to check out and change my reservation, but I spoke to Teresa and she was amazing and made me feel better. The second night there were kids screaming and crying from about 9pm to 8am next door to my room. The walls are very thin and I did not get any sleep. I didn’t go to the bar or breakfast area, so I cannot rate those. Overall, not horrible but I would not stay here if I was in town again.
2023년 11월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 6일
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 - 훌륭해요

Patrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our coffee pot was not working, and we asked the staff to replace it. They replaced it really quickly. Breakfast was very good as well.
2023년 10월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 31일
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

10/10 - 훌륭해요

Maria

단체 여행
Loved Warm outdoor Pool . Kindly got free upgrade. To poolside room. Greatful. No ice machine anywhere☹️
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 25일
Hi Maria,A hearty thanks for your review with generous appreciation. We always welcome our guest's ideas and suggestions and will surely forward your valuable feedback to our team for improvements. We will always ensure that we keep delighting you with our facilities and services.

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 25일
Hi Gary,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

6/10 - 괜찮아요

Justin

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 19일
Dear Guest,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

6/10 - 괜찮아요

Alexandra

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 12일
Dear Guest,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

10/10 - 훌륭해요

Kirk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 9일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4/10 - 별로예요

Corina

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk associate wasn't there. I walked around looking for someone. Even calling out without a response. I waited a while before I turned my watch timer on and it was another two minutes before a person showed up. Lights in the hallway were not on. It was eerie.
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 6일
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

8/10 - 좋아요

Corey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This place was clean and worth staying at .
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 3일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 - 좋아요

Dotti

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The location was perfect (right between Walmart and the winery where the festival was). Our room was perfect for a pet; we were able to sit outside our room in lawn chairs. The hotel was kept clean, but needs upgrades and some are in progress. Our shower had peeling fiberglass and a leaky faucet; the bathroom door was broken where the knob goes. The halls have uneven floors. The pool area is nice but had no functioning hot tubs. However the staff was accommodating, pleasant, cheerful and eager to please. Food options for breakfast were good and the person stocking them did an awesome job. Overall we had an awesome stay and will stay there again next year (when we hope to see some upgrades -- some are in process now). The bar staff is also great and make great drinks.
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 27일
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 - 훌륭해요

donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 28일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

4/10 - 별로예요

Darrin

가족 여행
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 27일
Hi Darrin,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

8/10 - 좋아요

Mable

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Old
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 27일
Dear Guest,It is disheartening to read your opinion about our hotel. We apologize for the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 - 별로예요

Karen

단체 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Cold showers and noisy room
Staff was very friendly. My issue was with the room. No hot water and the air conditioner was so loud i had to turn it off. The lady working in the restaurant turned off the heat because "she gets hot" even though everyone who walked in complained about the cold. Biggest issue for me was lack of hot water and poor sleep because of the noise.
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 25일
Dear Guest,Thank you for sharing your feedback. We are glad to know that you were pleased with the staff. However, we apologize for the inconvenience faced by you regarding these issues and will surely forward your valuable feedback to our team for improvements. Our Team hopes to serve you better in the future.

8/10 - 좋아요

Barbara

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff was great both at the front desk and in the bar. We like that the hotel is pet friendly. The room was clean but seemed a bit worn, outdated and smelled of cigarette smoke.
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 23일
Hi Barbara,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 - 훌륭해요

Wesley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to our work location. Stayed several times. Staff remembered us and always friendly.
2023년 9월에 6박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 23일
Hi Wesley,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.