정원

고머살 로지 호텔 여행 후기

3 out of 5
고머살 로지 호텔
189 Spen Lane, Gomersal, Cleckheaton, England

이용 후기

6.2
평점 10 - 훌륭해요. 67개 이용 후기 중 21개" "
평점 8 - 좋아요. 67개 이용 후기 중 7개" "
평점 6 - 괜찮아요. 67개 이용 후기 중 13개" "
평점 4 - 별로예요. 67개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 67개 이용 후기 중 20개" "

6.4/10

청결 상태

6.4/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

5.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Stephen

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked a room in this property and was phoned an hour or 2 later to say it was double booked. I was then told that they had an annex down the road that I could stay in, I asked what it was like and they said it was comfortable so I drove to the lodge to be met at reception and was told to follow a guy to the annex, I was expecting to walk but then had to follow him in my car where he took me to the gateway crossroads in Cleckheaton which looked like a drug den it was disgusting, I asked him what it was and he said it was more like a HMO. Needless to say I refused to stay and ended up staying at somewhere much more expensive but nicer. I am extremely disappointed with the Gomersal lodge and found their treatment disgusting.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Jules

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Simon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Value for money
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

NUreha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

4/10 - 별로예요

Paul

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Why do i get two requests for a review ... place was dirty and rundown. No remote for the TV. Paper thin wall hence noisy neighbours ruined sleep. Offered another room that was not cleaned or still occupied .. it wasnt clear. neveer again. No one around the next day to relay this to.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

alishia

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
when i arrived at the property, there was no staff in sight for around 20 minutes, then when someone came in they could not find room 6 key for over half an hour i was waiting in reception. when we eventually went to the room, we was made aware that the door would not lock as there was no key. therefore we felt unsafe to leave the room, or even sleep in it as door was unlocked all night. when i asked for an extra towel as there was only one provided for 2 people, i was told no, same with the milk after paying for bed and breakfast, i only asked for milk. privacy was terrible as my friend was stood in the room after showering only wearing a towel not even in anybody’s view, we looked out of the window to see multiple staff members trying to glance through our window which was very disturbing and uncomfortable as we are young women in our 20s. overall this hotel experience was the worst i’ve ever had, would not ever return.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

RICHARD JAMES

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Julie

2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Joanne

별로예요: 청결 상태, 직원 및 서비스
Not so nice l, unfortunately
When we arrived the room wasnt ready and there was linen and crockery on the check in desk.. totally in disarray! The room was ok, in their haste, they must have forgot to dust the bedside cabinets or clean the toilet and when i mentioned the toilet on going out, it still hadnt been cleaned when we arrived back later in the evening. There was no one to check us out and ended up just leaving the keys on the bar sink... There was a nice room overlooking the grounds and a marquee which looked nice. It could be a stunning venue but needs a lot of love and attention
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Roger

2023년 6월에 1박 숙박함

8/10 - 좋아요

Evelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old Country Location
Check in was easy Front desk girl VERY personable Nothing was a bother for her Hotel is a big old house Lovely location No food at all but close to eateries Has bar facilities Clean room Tea/coffee in rooms En-suite very snug but works Good value for money and would stay again if in area
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Paul

2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

Carina

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The house keeper was really lovely and did a great job setting up my room which had not been sorted despite arranging early check in. The views are lovely around the grounds and I slept well in my room (number 2). It was spacious and comfortable. My only suggestion would be that as you guys don't do breakfast, I would give it a try. I think your guests would really appreciate it.
2023년 3월에 1박 숙박함

4/10 - 별로예요

kalsoom

2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Jamie

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Emma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

Lorricia

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Never again.
We found the room so small,it was very difficult to move around, we found the linen wasn't that clean and the bathroom hand basin was rusty,there was also a hole in the window and no heating in the room.
2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Teresa

2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was really nice, bathroom a little on the small side but not a deal breaker. It was quite in the room even though there was a wedding on the grounds 🙂
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Pete

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Annie

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Disappointed
Very disappointed he couldn’t really be bothered checking us in . Didn’t even tell us where we could get breakfast . We didn’t see anyone when we checked out .
2022년 9월에 1박 숙박함

4/10 - 별로예요

Steven

연인과의 여행
Nice location but quests very noisy and no one to monitor noise level
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Jessica

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Kelly

2022년 7월에 1박 숙박함

4/10 - 별로예요

Mark

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Appauling from start to finish il never stsy here again
2022년 7월에 1박 숙박함

4/10 - 별로예요

Amy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poor quality and service!
There was a garden party on and our room was facing it. Even with blind down and window closed the disco lights beamed through the blind and the music echoed around our room. There was only a used bar of soap in the shower with a hair on it. No tea/coffee products to use the tea/coffee facilities. Only one towel despite booking for two adults and the one we did have was tatty and worn. On check in, we were informed that the key to our room had been stolen and therefore they unlocked and opened for us but stated that if we needed to leave the room, we had to let them know.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Mantvidas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Christopher

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid at all costs.
I was turned away when I arrived. They offered me alternative accommodation but I refused. They tried to trick me into cancelling- I would have lost all my money if I did that. They still haven't agreed to a refund.
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

James

출장 여행
좋아요: 직원 및 서비스
2019년 12월에 1박 숙박함

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함

8/10 - 좋아요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight in Cleckheaton
Stayed overnight at this converted country house. Sadly I arrived at night and left before dawn and so could not see the full extent of the grounds or eat in the restaurant. Room was fine for an overnighter on business in this part of Yorkshire.
2019년 10월에 1박 숙박함
답변 제공: Rebecca saville 님, 2019년 11월 7일
Thank you for your review, i hope you will come and stay with us again soon and hopefully be able to take full advantage of our kitchen and grounds.

10/10 - 훌륭해요

June

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly and good value
Lovely location in beautiful grounds within easy walk of the town. Staff go the extra mile to look after guests. Nice to find a hotel with a bit of character.
2019년 10월에 2박 숙박함
답변 제공: rebecca saville 님, 2019년 11월 7일
Thank you for your feedback we appreiate it and we hope you come and stay with us again soon

10/10 - 훌륭해요

Liam

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic New Owner
This was booked last minute, and what a gem of a find. The best nights sleep i had had in a long while. Furthermore, talking to the new owner, the vision she has for the business, will ensure success for years to come. I will definitely be coming back
2019년 10월에 1박 숙박함
답변 제공: Mr Cameron 님, 2019년 10월 17일
Thank you for your kind review and feedback, I am Glad your visit to Gomersal Lodge Hotel was memorable and met your expectations. We are currently going through renovation, we will aim to complete all areas of the hotel soon as we can. I Shall look forward to seeing you again hopefully in the near future. Kind Regards Cameron

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 10월에 1박 숙박함
답변 제공: Management 님, 2019년 10월 17일
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the hotel number. Thank you for staying with us, and we look forward to another chance to serve you. Kind Regards Management

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely old building and nice gardens . Bus stop just up the road was ideal for me to get into Leeds . Comfortable bed but very small bathroom
2019년 8월에 2박 숙박함
답변 제공: Mr Cameron 님, 2019년 8월 26일
Thank you for your kind review and feedback, I am Glad your visit to Gomersal Lodge Hotel was memorable and met your expectations. I Shall look forward to seeing you again hopefully in the near future. Kind Regards Cameron

2/10 - 너무 별로예요

Katie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
TOOK PAYMENT TWICE AND IGNORES MY EMAILS AND CALLS
I was charged twice for my room as they advised my payment hadn’t gone through when I arrived. As I booked though hotels.com they should not have been trying to take any money from my card in the first place. I have been trying to get in contact with someone for 1 week to resolve the payment issue however my emails and phone calls are being ignored. The room was not ready when we arrived (two hours later than allowed) however they still gave us to the key and advised the room was clean. We had to climb over a pile of dirty bedding and a hoover to even get to the room.
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

mick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel suited us fine room could do with a coat of paint but no complaints.
2019년 7월에 1박 숙박함
답변 제공: Mr Cameron 님, 2019년 7월 29일
Thank you for your kind review and feedback, I am Glad your visit to Gomersal Lodge Hotel was memorable and met your expectations. We are currently going through renovation, we will aim to complete all areas of the hotel soon as we can. I Shall look forward to seeing you again hopefully in the near future. Kind Regards Cameron

10/10 - 훌륭해요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant Business trip
Spent four nights at Gomershall lodge Bed was very comfortable .Cameron the manager Made you feel very welcome, and was always on hand if you needed anything. Nice quiet surroundings , good parking would definitely stay again
2019년 7월에 3박 숙박함
답변 제공: Mr Cameron 님, 2019년 7월 16일
Thank you for your kind review and feedback, I am Glad your visit to Gomersal Lodge Hotel was memorable and met your expectations. We are currently going through renovation, we will aim to complete all areas of the hotel soon as we can. I Shall look forward to seeing you again hopefully in the near future. Kind Regards Cameron

2/10 - 너무 별로예요

Ian

별로예요: 직원 및 서비스
Disastrous dangerous shambolic and uncaring
This was a shambles. Check -in was just about OK but it deteriorated from there. First morning breakfast was delayed because they had run out of bacon and had to drive to the shop. Second and third morning had to wait until nearly the scheduled finish-time because no staff had turned up. Not "the relevant staff" failed - there was NO staff on the premises. On the the third night I could not get into the building on return at midnight because the security code was not working - after a phone call to the main number it was clearly re-set remotely and worked. The final morning, Monday (breakfast 7 till 9 supposedly) I went downstairs at just after 8 to eat and check-out. The whole hotel was deserted; I seemed to be the only guest, and alone in the building. At around 8.30 I admitted a workman who had arrived to install some equipment, neither of us could find anyone but he discovered a side door unlocked. At 9.30 I had given up and was leaving unbreakfasted when the so-called manager arrived; I suggested that at very least I should receive a refund of some of my charges but to date nothing received. This hotel is worse than a disgrace: if I was alone in the building overnight with a side door unlocked, the security and safety implications do not bear thinking about and I am tempted to place a report with the licensing authorities. never, ever stay there!
2019년 7월에 4박 숙박함
답변 제공: Management 님, 2019년 10월 17일
Dear Ian, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the hotel number. Thank you for staying with us, and we look forward to another chance to serve you. Kind Regards Management

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Lovely setting but shabby
This hotel has so much potential. It set in the most beautiful grounds. However, although the room was clean, it was quite shabby and cobwebs in the corners. The young man who checked me in was extremely polite and helpful. I didn't feel totally comfortable being there on my own, as there was screaming from guests coming in late and doors slamming right up until 2.30am. Some guests were also smoking downstairs in the early hours which I could smell in my room. Breakfast was good but as a solo traveller, I don't think I would stay there again.
2019년 7월에 1박 숙박함
답변 제공: Mr Cameron 님, 2019년 7월 9일
Thank you for your kind review and feedback, I am Glad your visit to Gomersal Lodge Hotel was memorable and met your expectations. I Shall look forward to seeing you again hopefully in the near future. Kind Regards Management

10/10 - 훌륭해요

dave

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
great stay
2019년 6월에 1박 숙박함
답변 제공: Mr Cameron 님, 2019년 6월 30일
Thank you for your kind review and feedback, I am Glad your visit to Gomersal Lodge Hotel was memorable and met your expectations. I Shall look forward to seeing you again hopefully in the near future. Kind Regards Cameron

6/10 - 괜찮아요

Jessica

좋아요: 직원 및 서비스
Mixed feelings.
This hotel has so much potential, it just needs some extra love and care. Garden area from first view is really nice however a lot of areas are still unfinished. The hotel is small only 7 rooms, if busy and people are in the bar drinking or checking in this can be heard from the rooms. During our stay we didnt have an issue as we were the only people staying at that time. There was a funny smell too the room and a flashing light right outside above our bedroom window which flashed continuously. The rooms did not have curtains only a blind which did still let light through. The tv was fixed to the wall high up which meant you couldn't fit a HDMI cable in if you were wanting to do so which was quite a big issue for us. If the rooms and grounds were given some extra care and love this would make so much of a difference.
2019년 4월에 1박 숙박함
답변 제공: Mr Cameron 님, 2019년 4월 23일
Thank you for your kind review and feedback, I am Glad your visit to Gomersal Lodge Hotel was memorable and met your expectations. We are currently going through renovation, we will aim to complete all areas of the hotel soon as we can. I Shall look forward to seeing you again hopefully in the near future. Kind Regards Cameron

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just the job
Welcoming and comfortable nights stay
2019년 4월에 1박 숙박함
답변 제공: Cameron 님, 2019년 4월 4일
Thank you for your kind review and feedback, I am Glad your visit to Gomersal Lodge Hotel was memorable and met your expectations. I Shall look forward to seeing you again hopefully in the near future. Kind Regards Cameron

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to stay in the area - recommended!
A very nice place. Authentic old house with very friendly staff.
2019년 3월에 1박 숙박함
답변 제공: Cameron 님, 2019년 4월 2일
Dear Paul, Thank you for your kind review and feedback, I am Glad your visit to Gomersal Lodge Hotel was memorable and met your expectations. I Shall look forward to seeing you again hopefully in the near future. Kind Regards Mr Cameron General Manager

6/10 - 괜찮아요

Naseem

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Naseem
Nice n clean. Peaceful surroundings
2019년 3월에 1박 숙박함
답변 제공: Mr Cameron 님, 2019년 3월 3일
Thank you for your kind review and feedback, I am Glad your visit to Gomersal Lodge Hotel was memorable and met your expectations. I Shall look forward to seeing you again hopefully in the near future. Kind Regards Cameron

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel very quiet location and very private, if your looking for a nice night away an excellent choice
2019년 2월에 1박 숙박함
답변 제공: Cameron 님, 2019년 2월 3일
Thank you for your kind review and feedback, I am Glad your visit to Gomersal Lodge Hotel was memorable and met your expectations. I Shall look forward to seeing you again hopefully in the near future. Kind Regards Cameron

10/10 - 훌륭해요

Rachael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great place to stay!
A lovely little hotel I selected mainly as it was close to where I needed to be for my one night business trip. The room had everything that I needed, including a hairdryer that I had forgotten to bring with me. What makes it an excellent overall stay, was not only the very reasonable price, but mostly because of the very friendly person on the front desk, (sorry, I have forgotten his name) who was so helpful! Thank you.
2019년 1월에 1박 숙박함
답변 제공: Cameron 님, 2019년 1월 22일
Thank you for your kind review and feedback, I am Glad your visit to Gomersal Lodge Hotel was memorable and met your expectations. I Shall look forward to seeing you again hopefully in the near future. Kind Regards Cameron

6/10 - 괜찮아요

Ian

좋아요: 객실의 편안함
Over night stay
Pretty basic .... no breakfast... restaurant not open .... no concierge upon leaving all operated via cctv. Local pub ... no food no crisps etc Nearest food Chinese ten mins walk ok Conveniece store 20 mins walk Easy parking Comfortable bed Tiny shower could be a lot cleaner
2018년 8월에 1박 숙박함

6/10 - 괜찮아요

CG 님, Yorkshire

좋아요: 청결 상태, 직원 및 서비스
Nice and convenient setting
Setting in quiet pretty area surroundee by lawn, field, trees. One of typical old stone Yorkshire buildings. Room was basic with small bathroom. Shower was very good. Furniture could use replacement: table/cabinet for coffee setup, old, covered with scratch type markings. Bed comfortable. All very clean. Staff friendly and helpful. Would note that owners offer wedding facilities: large tent area for ceremonies and receptions...extensive area for event. Would want to keep this in mind if booking weekend stay...check to see if ceremony scheduled for evening which could be disruptive to rest, sleep. Basic older, small hotel with rooms which remind one of some of older family run B and B's with older furnishings.