외관

하얏트 센트릭 키 웨스트 리조트 앤 스파 여행 후기

4 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1014개 이용 후기 중 632개" "
평점 8 - 좋아요. 1014개 이용 후기 중 247개" "
평점 6 - 괜찮아요. 1014개 이용 후기 중 75개" "
평점 4 - 별로예요. 1014개 이용 후기 중 40개" "
평점 2 - 너무 별로예요. 1014개 이용 후기 중 20개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

4/10 - 별로예요

sungjin

2023년 3월에 1박 숙박함
답변 제공: KP 님, 2023년 3월 7일
Hello sungjin! We are so sorry to see this review and would like to know more and speak with you directly about it. At your convenience, please contact us directly at the hotel and ask to speak with one of our Operations Leaders. Thank you very much.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치는 좋아요
위치는 좋으나 전반적인 시설은 낙후됨요
2020년 11월에 1박 숙박함
답변 제공: Hyatt Centric Key West Resort & Spa 님, 2020년 11월 3일
우리와 함께 머물고 피드백과 함께 리뷰를 남겨 주셔서 감사합니다.

10/10 - 훌륭해요

Robert 님, Abita Springs

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location
2024년 3월에 3박 숙박함
답변 제공: KP 님, 2024년 3월 28일
Hello Robert! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

10/10 - 훌륭해요

David Ronald 님, Dana Point

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The facilities and rooms were in magnificent condition, and the people from top to bottom could not have been nicer and more accommodating. The high quality of the food was also a big surprise. Definitely, THE place to be in Key West
2024년 3월에 5박 숙박함
답변 제공: KP 님, 2024년 3월 28일
Hello David Ronald! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

8/10 - 좋아요

Olaf Arne

좋아요: 청결 상태, 직원 및 서비스
The old loud air conditioning boxes didn't work right
2024년 3월에 10박 숙박함
답변 제공: KP 님, 2024년 3월 28일
Hello Olaf Arne! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

2/10 - 너무 별로예요

Rosanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: KP 님, 2024년 3월 28일
Hello Roseanne! Thanks so much for taking the time to complete an online review. We are disappointment to see such a low score and we are hoping you could provide any additional feedback about your experience. If you are willing to provide any information, please contact one of our Operation Mangers at your earliest convenience.

8/10 - 좋아요

Francine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel in a great location. It was walkable to so many things!
2024년 3월에 4박 숙박함
답변 제공: KP 님, 2024년 3월 26일
Hello Francine! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

10/10 - 훌륭해요

HARRY ALEXANDER

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay
2024년 3월에 3박 숙박함
답변 제공: KP 님, 2024년 3월 27일
Hello Harry Alexander! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location of the hotel was perfect. It was quiet yet located where you could walk anywhere you wanted to go. There are tons of restaurants close by and you are 2-3 blocks from Duval. The restaurant has a great breakfast (add breakfast onto your room) and you can hang out around the pool or find a spot on a dock if you want something quieter. Lisa, Mikki, RAF were a few of our servers who were excellent and we needed fresh towels every day as my husband was sick so they cleaned our room every day on request. Also Erin in the gift shop is a gem and very helpful! We had a fabulous stay! Everyone there provides excellent customer service!
2024년 3월에 6박 숙박함
답변 제공: KP 님, 2024년 3월 24일
Hello Mary! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

10/10 - 훌륭해요

Nancy J

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will return , enjoyed my stay. But next time I won’t get my up graded room next to the street where the beach was It was noisy most of the time.
2024년 3월에 5박 숙박함
답변 제공: KP 님, 2024년 3월 19일
Hello Nancy! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

6/10 - 괜찮아요

MICHAEL J

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
There were gaps in the door that night, air and light in. Light switch in the bathroom did not work properly. I paid the same price is three other couples that went down there and they all got better rooms than I did. Their views were much better.
2024년 3월에 3박 숙박함
답변 제공: KP 님, 2024년 3월 12일
Hello Michael J! Thanks so much for taking the time to complete an online review about your recent experience and providing candid feedback. We will be sharing this our team and we hope to welcome you back during your next trip to Key West.

10/10 - 훌륭해요

Jing

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 4박 숙박함
답변 제공: KP 님, 2024년 3월 11일
Hello Jing! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

10/10 - 훌륭해요

Kathleen

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great resort within walking distance to all the fun activities that Key West has to offer.
2024년 3월에 7박 숙박함
답변 제공: KP 님, 2024년 3월 8일
Hello Kathleen! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

6/10 - 괜찮아요

Tracy

가족 여행
Overall property very nice. Just way to overpriced!! Not worth the money.
2024년 3월에 3박 숙박함
답변 제공: KP 님, 2024년 3월 7일
Hello Tracy! Thanks so much for taking the time to complete an online review about your recent experience and providing candid feedback. We will be sharing this our team and we hope to welcome you back during your next trip to Key West.

10/10 - 훌륭해요

Patricia

Room clean service friendly ideal location not far from the ferry and old town walkable from here
2024년 3월에 2박 숙박함
답변 제공: KP 님, 2024년 3월 6일
Hello Patricia! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

10/10 - 훌륭해요

Ralph 님, waukesha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
shower in room was great and towels were awesome!!
2024년 2월에 2박 숙박함
답변 제공: RC 님, 2024년 3월 4일
Thank you so much for the positive comments. We are so happy you enjoyed your time with us! Come visit again :-)

6/10 - 괜찮아요

Terrence

I thought the property was tired. One elevator out of service and the staircase was not clean. Not worth the price that I paid.
2024년 2월에 2박 숙박함
답변 제공: RC 님, 2024년 3월 4일
We are sorry to hear that you were not pleased with your stay. We will be sure to look into these issues.

10/10 - 훌륭해요

Wallace 님, Hatfield

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spotlessly clean, great location, and great amenities.
2024년 2월에 2박 숙박함
답변 제공: KP 님, 2024년 2월 27일
Hello Wallace! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

10/10 - 훌륭해요

Ernest

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location, location, location!
2024년 2월에 4박 숙박함
답변 제공: KP 님, 2024년 2월 27일
Hello Ernest! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

8/10 - 좋아요

Albert

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: KP 님, 2024년 2월 26일
Hello Albert! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

10/10 - 훌륭해요

Tod R

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service staff, especially TJ at Blue Mojito.
2024년 2월에 5박 숙박함
답변 제공: KP 님, 2024년 2월 21일
Hello Tod R! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

6/10 - 괜찮아요

Kimberly 님, Whitehall

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
For spending a 1,000 a night to have construction being done outside our patio was not fun. You are paying this price for the location. Room was ok, would not say cosmetic perfect for spending this much.
2024년 2월에 1박 숙박함
답변 제공: KP 님, 2024년 2월 21일
Hello Kimberly! Thanks so much for taking the time to complete an online review about your recent experience and providing candid feedback. We will be sharing this our team and we hope to welcome you back during your next trip to Key West.

10/10 - 훌륭해요

LOUISE

2024년 2월에 3박 숙박함
답변 제공: KP 님, 2024년 3월 21일
Hello LOUISE! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

4/10 - 별로예요

Michael

연인과의 여행
별로예요: 청결 상태
Room was not very clean. Roosters screaming all night that were on property. staff was average.
2024년 2월에 1박 숙박함
답변 제공: KP 님, 2024년 2월 14일
Hello Michael! Thanks so much for taking the time to complete an online review about your recent experience and providing candid feedback. We will be sharing this our team and we hope to welcome you back during your next trip to Key West.

10/10 - 훌륭해요

Jacob

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property on the waterfront.
2024년 2월에 1박 숙박함
답변 제공: KP 님, 2024년 2월 10일
Hello Jacob! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

6/10 - 괜찮아요

Lester

2024년 2월에 2박 숙박함
답변 제공: KP 님, 2024년 3월 21일
Hello Lester! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

10/10 - 훌륭해요

Jeffrey D 님, Pine City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: KP 님, 2024년 2월 10일
Hello Jeffrey D! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

10/10 - 훌륭해요

adnan

2024년 2월에 1박 숙박함
답변 제공: KP 님, 2024년 3월 21일
Hello adnan! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

10/10 - 훌륭해요

Noreen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent as always!!!
2024년 2월에 3박 숙박함
답변 제공: KP 님, 2024년 2월 7일
Hello Noreen! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

8/10 - 좋아요

Dennis C 님, Lebanon

2024년 1월에 4박 숙박함
답변 제공: KP 님, 2024년 3월 21일
Hello Dennis! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

6/10 - 괜찮아요

Gregory

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to restaurants and attractions. Beaches are pretty much non existant in Key West.Very small if you find one.
2024년 1월에 6박 숙박함
답변 제공: KP 님, 2024년 2월 7일
Hello Gregory! Thanks so much for taking the time to complete an online review about your recent experience and providing candid feedback. We hope to welcome you back during your next trip to Key West.

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The added $55 was totally unacceptable. It should have been lusted in reservation before not at check in. It was a ripoff.
2024년 1월에 4박 숙박함
답변 제공: KP 님, 2024년 2월 7일
Hello Mary! Thanks so much for taking the time to complete an online review about your recent experience and providing candid feedback. We hope to welcome you back during your next trip to Key West.

10/10 - 훌륭해요

michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
enjoyed our stay. Friendly staff, room was clean and nice views of the ocean
2024년 1월에 3박 숙박함
답변 제공: KP 님, 2024년 2월 7일
Hello michael! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

2/10 - 너무 별로예요

Hadiqa

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible customer service Had trouble withAC and fan which was not resolved Front desk extremely rude
2024년 1월에 1박 숙박함
답변 제공: KP 님, 2024년 1월 29일
Hello Hadiqa! Thanks so much for taking the time to complete an online review providing candid feedback. We hope to welcome you back during your next trip to Key West.

10/10 - 훌륭해요

Jennifer 님, Closter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: KP 님, 2024년 1월 26일
Hello Jennifer! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

8/10 - 좋아요

Robert Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: KP 님, 2024년 1월 25일
Hello Robert Todd! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

10/10 - 훌륭해요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: KP 님, 2024년 1월 21일
Hello Cindy! Thanks so much for taking the time to complete an online review providing candid feedback. We hope to welcome you back during your next trip to Key West.

4/10 - 별로예요

william

2024년 1월에 3박 숙박함
답변 제공: KP 님, 2024년 1월 19일
Hello William! Thanks so much for taking the time to complete an online review. We are disappointment to see such a low score and we are hoping you could provide any additional feedback about your experience. If you are willing to provide any information, please contact one of our Operation Mangers at your earliest convenience.

8/10 - 좋아요

Reinaldo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Parking is extremely expensive for guests
2024년 1월에 2박 숙박함
답변 제공: KP 님, 2024년 1월 18일
Hello Reinaldo! Thanks so much for taking the time to complete an online review providing candid feedback. We hope to welcome you back during your next trip to Key West.

8/10 - 좋아요

Francis

2024년 1월에 3박 숙박함
답변 제공: KP 님, 2024년 2월 7일
Hello Francis! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

10/10 - 훌륭해요

James 님, merrillville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ALL WAS SUPER WONDERFUL…..GREAT EXPERIENCE FOR MY LADY FRIEND’S FIRST TIME IN KEY WEST….. HOPE TO DO IT AGAIN …..Sacha was super attentive….he was the person at the door and helped with ALL OUR QUESTIONS AND NEEDS…..
2024년 1월에 5박 숙박함
답변 제공: KP 님, 2024년 1월 17일
Hello James! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

10/10 - 훌륭해요

Judy

좋아요: 청결 상태, 편의 시설/서비스
2023년 11월에 5박 숙박함
답변 제공: KP 님, 2024년 1월 11일
Hello Judy! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

10/10 - 훌륭해요

Thomas

2024년 1월에 5박 숙박함
답변 제공: KP 님, 2024년 1월 29일
Hello Thomas! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

10/10 - 훌륭해요

Seija

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great! Staff are amazing and always making sure your stay is superb. Walking distance to Duval - Mallory and so many other places. Pet friendly. Would definitely come back again.
2023년 12월에 6박 숙박함
답변 제공: KP 님, 2024년 1월 8일
Hello Seija! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: KP 님, 2024년 1월 2일
Hello Susan! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

10/10 - 훌륭해요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: KP 님, 2023년 12월 31일
Hello Bruce! Thanks so much for taking the time to complete an online review about your recent experience at our resort. We hope to welcome you back during your next trip to Key West.

8/10 - 좋아요

Hassan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: KP 님, 2023년 12월 29일
Hello Hassan! Thanks so much for taking the time to complete an online review about your experience at our resort. We look forward to welcoming you back during your next trip to Key West.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Hotel with Style and Elegance
This hotel is in a beautiful location in Key West. This hotel has lots of style and elegance. The staff is very friendly and knowledgeable. It is expensive, but worth it. We enjoyed our stay and will book it again
2023년 12월에 3박 숙박함
답변 제공: KP 님, 2023년 12월 28일
Hello Paul! Thanks so much for taking the time to complete an online review about your experience at our resort. We look forward to welcoming you back during your next trip to Key West.

10/10 - 훌륭해요

Lisa

2023년 12월에 4박 숙박함
답변 제공: KP 님, 2023년 12월 27일
Hello Lisa! Thanks so much for taking the time to complete an online review about your experience at our resort. We look forward to welcoming you back during your next trip to Key West.

10/10 - 훌륭해요

Sung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed
2023년 12월에 5박 숙박함
답변 제공: KP 님, 2023년 12월 27일
Hello Sung! Thanks so much for taking the time to complete an online review about your experience at our resort. We look forward to welcoming you back during your next trip to Key West.