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Reviews of Elite Hotel Residens

4 out of 5
Elite Hotel Residens
Adelgatan 7, Malmö

Reviews

8.4

Very Good

Rating 10 - Excellent. 354 out of 1000 reviews" "
Rating 8 - Good. 498 out of 1000 reviews" "
Rating 6 - Okay. 123 out of 1000 reviews" "
Rating 4 - Poor. 18 out of 1000 reviews" "
Rating 2 - Terrible. 7 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Not a 4 star hotel by any standards! even no safe box in the rooms.
Stayed 2 nights in Jan 2020
Response from Cassandra Windahl, Front Office Supervisor on Jan 31, 2020
Thank you for your review. I'm so sorry to read that you didn't think that we have the standards for a 4 star hotel: We do not have safeboxes in our rooms but we do have in the reception. I hope to welcome you again so that we can prove that we can do better.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Cassandra Windahl, Front Office Supervisor on Jan 14, 2020
Thank you for your rating. Warm welcome back!

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice ‘old school’ hotel. Friendly helpful staff.
Stayed 1 night in Jan 2020
Response from Cassandra Windahl, Front Office Supervisor on Jan 14, 2020
Thank you for your review. Warm welcome back!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Cassandra Windahl, Front Office Supervisor on Nov 29, 2019
Thank you for your rating. Warm welcome back!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far, the best breakfast choice i ever had! And I travel a lot!
Stayed 2 nights in Nov 2019
Response from Cassandra Windahl, Front Office Supervisor on Nov 29, 2019
Thank you for your review. Lovely to read that you were satisfied with the breakfast. Warm welcome back!

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, close to the Central Station and the Old city
Stayed 5 nights in Sep 2019
Response from Front Desk. on Oct 9, 2019
Good day, Thank you for your kind review! Have a great day!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
excellent location, walking distance to most everything
Stayed 3 nights in Sep 2019
Response from Front Desk. on Oct 9, 2019
Good day, Thank you for your kind review! Have a great day!

8/10 Good

Steven, Växjö

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, great location and excellent service.
Stayed 3 nights in Aug 2019
Response from Cassandra Windahl, Front Office Supervisor on Aug 23, 2019
Best Steven, Thank you for the review. Lovely to read that you had a good stay with us. Warm welcome back!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Cassandra Windahl, Front Office Supervisor on Aug 23, 2019
Best Charles, Thank you for the rating. Warm welcome back!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good location, close to central train station and in city centre
Stayed 2 nights in Aug 2019
Response from Cassandra Windahl, Front Office Supervisor on Aug 15, 2019
Thank you for your review. Warm welcome back!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great location and breakfast
hotel is located just off the central malmo station. Breakfast offered was very good. There is no air conditioning in the room so on hot day it would be uncomfortable. Everything in room was good working order but slightly dated.
Stayed 1 night in Jun 2019
Response from Cassandra Windahl, Front Office Supervisor on Jun 26, 2019
Thank you for the review. Warm welcome back!

8/10 Good

J Bautista

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2019
Response from Cassandra Windahl, Front Office Supervisor on Jun 24, 2019
Thank you for the rating. Warm welcome back!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
A little outdated, but overall good hotel, excellent location and good breakfast.
Stayed 2 nights in Jun 2019
Response from Cassandra Windahl, Front Office Supervisor on Jun 14, 2019
Thank you for the review. Warm welcome back

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can stay
Good, but night out is a bit uncomfortable.
Stayed 2 nights in May 2019
Response from Cassandra Windahl, Front Office Supervisor on Jun 7, 2019
Thank you for the review. Warm welcome back

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
We thoroughly enjoyed our stay at the Elite Hotel Residens Malmo right from the start. We did have a minor hiccup showing up late in Malmo without internet so had to wander a little to find the entrance which is located on a small street off a bigger street, but otherwise, the rest was great. Check-in was friendly and easy. We were even left a lovely anniversary note and chocolates which was a very nice gesture. There was a great selection for the free breakfast and we took advantage of the free bikes. Do we are you won't get much help with the bikes so you should know how to adjust what you need as the aren't any tools once you leave the hotel. The bikes were good enough for use to ride to Lund and back and also explore Malmo. We had a renovated room and it was nice and spacious. Overall, I would definitely come back if in Malmo!
Stayed 2 nights in May 2019
Response from Cassandra Windahl, Front Office Supervisor on May 17, 2019
Best Daisy, Thank you for the review. Lovely to read that your stay with us was great. About the bikes we do actually have some tools to adjust them. Warm welcome back.

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good value.
Nice location between Central station ( with train and distances buses ) and City centre, nice room was well, breakfast as expected, friendly staff.
Stayed 2 nights in Apr 2019
Response from Cassandra Windahl, Front Office Supervisor on May 3, 2019
Best Marcel, Thank you for the review. Warm welcome back

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel, good service and near to the old part of Malmø with restaurants and shops.
Stayed 1 night in Apr 2019
Response from Cassandra Windahl, Front Office Supervisor on May 3, 2019
Thank you for the rating. Warm welcome back!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2019
Response from Cassandra Windahl, Front Office Supervisor on Apr 5, 2019
Thank you for the rating. Welcome back to us!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019
Response from Cassandra Windahl, Front Office Supervisor on Jan 25, 2019
Thank you for the rating and warm welcome back to us

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Nice hotel, good location. Checked in around 11:30pm and was locked out for 15 minutes. Reception didn’t answer locked front door for a while
Stayed 1 night in Oct 2018

6/10 Okay

Momodou lamin

Stayed 1 night in Oct 2018

10/10 Excellent

David, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, helpful staff
We stayed only one night, but for us the experience started a month earlier when we emailed the hotel to ask about the best way to go from CPH airport. We received a detailed and informative reply that same day. In the past when we've asked for imformation from other hotels they often answer a completely different question to what we've asked! We would certainly recommend this hotel to anybody, and although one night was a short stay, we'd also recommend Malmo over Copenhagen.
Stayed 1 night in Sep 2018

8/10 Good

HughElse, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5 minute walk from the Malmo-C train station. Close to wide variety of good restaurants. Had to open window several times during the night to help cool the room down. Good breakfast, friendly staff, comfortable bed. Would stay here again.
Stayed 1 night in Oct 2018

10/10 Excellent

indre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the fact that check out on Sundays is 5 oclock!
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveler

Good place to stay for a short break
The entrance is down the side of the hotel and there are steps up to Reception which was not expected. Generally fine and easy access from the car park at the end of the block. Breakfast was good with a good choice
Stayed 2 nights in Sep 2018

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

4/10 Poor

Blair, Scotland

Disliked: Cleanliness, property conditions & facilities, room comfort
Not what I would expect from a 4 star
I stayed over for one night and I have to admit I'm glad it was only the one. The room I was in was run down and dated. Stains on the carpet, cracked tiles in the bathroom shower and just very dull overall. The lack of air conditioning made sleeping almost impossible.
Stayed 3 nights in Aug 2018

10/10 Excellent

Yann

Perfect location, good hotel
Good place, super convenient location. Great reception staff. the breakfast is also very good
Stayed 2 nights in Aug 2018

8/10 Good

Sung Hin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

B, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great service, great breakfast and excellent location just across the main train station!
Stayed 1 night in Aug 2018

8/10 Good

John, West Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to centre and train station.
Quiet - just off a main road. Good breakfast choices, Very relaxed atmosphere. Bikes lent gratis which was great for exploring. Room comfortable apart from heat (fan in room - used most of the time. No aircon). Also, slight sewer smell in Bathroom. But lots of room and tea and coffee-making facilities were appreciated. Centre of Malmo had lots of interest. Old buildings, the canals, the docks and beaches.
Stayed 5 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very warm and no maintenance person was available during the weekend. They offered to switch our room, but we declined, as my wife is elderly. Other than that
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in the centre of Malmo
The Elite Residens is terrific value for money. Helpful and friendly staff. The decor is dated, but is clean and well looked after. My room was spacious and comfortable. Close to Malmo city centre and the central train station.
Stayed 6 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No minibar so better to out and enjoy the Malmo night life!
Stayed 1 night in Jun 2018

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Night in malmo
An older hotel close to the train station; large room with desk and chairs; great breakfast and a pleasant-enough bar.
Stayed 1 night in Jun 2018

8/10 Good

tommy chi keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

10/10 Excellent

Rickalous, Exmouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the small paintings on each room door
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They prepared breakfast to go for early departure... Wonderful service and helpful staff.
Stayed 1 night in Jun 2018

8/10 Good

anwar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to station and restaurants.
Stayed 2 nights in Apr 2018

8/10 Good

Maria

Liked: Staff & service, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked it! The breakfast wasn’t a hit for me, I think it can be done better. The eggs that were served were sloppy and there was no boiled eggs. Old coffe and so on... But other than that I really liked the hotel!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and helpful staff. Well decorated and very cosy and comfortable rooms
Stayed 4 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location to train station
Comfortable, clean and walking distance a block away
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Paul

Liked: Staff & service
Stayed 1 night in Jan 2018