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베이몬트 바이 윈덤 - 호수에 위치한 온천 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 - 호수에 위치한 온천
5321 Central Ave, Hot Springs, AR

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 432개" "
평점 8 - 좋아요. 1003개 이용 후기 중 282개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 129개" "
평점 4 - 별로예요. 1003개 이용 후기 중 97개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 63개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Barry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a nice hotel. Room was clean and neat. Bed was comfortable. I'd stay there again. Well worth the price we paid. Nice dining room, good hot breakfast. It has the steepest driveway of any hotel I've ever used, like a ski jump. You wouldn't want to stay there when it snowed overnight. You might be be trapped. Good Mexican restaurant next door. Internet speed was barely adequate. They have two internet options, one open, where you wouldn't want to use your credit card, and another named 1Baymont with password security. They didn't mention the secure 1Baymont connection until I asked. Both were very slow when used in the room on fourth floor, but worked better when I took my laptop to the dining room.
2024년 4월에 2박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 18일
Thank you

8/10 - 좋아요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good location, easy access to everything and on beautiful Lake Hamilton. Staff was very nice and helpful. It was quiet, had everything we needed in the room. Breakfast was nice. Really the only negative thing is the bathroom was a bit old and run down. Needs some updating. Tp and kleenex need an upgrade...soooo thin and rough. The room was very clean and neat. Beds were comfortable. Overall a nice place that I would stay at again.
2024년 4월에 3박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 18일
Thank you very much for your support and feedback

10/10 - 훌륭해요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very clean and had the best shower! Very hot water and great water pressure.
2024년 4월에 1박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 14일
Thank you

10/10 - 훌륭해요

Debbie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was fine. The bed was soft and comfortable. There was smell every time we opened the door but once in the room you couldn't smell it, it was just at the door opening. Other than that the room and facilities were fine.
2024년 4월에 1박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 14일
Thank you

10/10 - 훌륭해요

Mark 님, Hiawatha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The fresh decor, friendly staff and beautiful view made our stay very enjoyable and relaxing. The breakfast was delicious as well!!
2024년 4월에 2박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 14일
We appreciate your support and feedback

10/10 - 훌륭해요

warren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
they up- grated our room from 1st floor facing parking lot to 2nd floor balcony looking over the lake, We have ben married 64 yrs. GOOD PR
2024년 4월에 2박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 14일
Thank you

4/10 - 별로예요

Beth

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Check in took forever. One staff checked in 5 people in the time it took the young lady to check us in.
2024년 4월에 1박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 13일
We apologize for wait but thank you for waiting and your feedback

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very hospitable during the eclipse!
2024년 4월에 3박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 13일
Thank you

10/10 - 훌륭해요

JOSEPH

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the back patio area to sit, eat, and look over Lake Hamilton!
2024년 4월에 1박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 11일
Thank you

8/10 - 좋아요

Jennifer L.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
At the time we were there (April 2024), the restaurant was closed. The previous operator had pulled out and a new one hadn’t taken over yet. But it was a great place to watch the eclipse from. The hotel had plenty of glasses for people. We set up camp at one of the tables on the pool deck, others set up lawn chairs. It was quite the party.
2024년 4월에 3박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 11일
We appreciate your feedback and we are working to get new license to operate thank you

6/10 - 괜찮아요

Michael

연인과의 여행
별로예요: 편의 시설/서비스
It seemed like they are part ways through a redo. There was an issue with the alcohol permit, so the restaurant was closed. The breakfast was ok but not great. The coffee was not very good. I understand the rooms were so expensive because we were there during the eclipse but I still don't think it was worth the price we paid.
2024년 4월에 3박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 11일
Thank you

8/10 - 좋아요

Denise

좋아요: 숙박 시설 상태 및 시설
Very disappointed this advertisement was a bar and they did not have a bar and it was not all that clean. The kitchen was area was terrible and my room was dusty. I would not recommend the advertisement is incorrect and I would appreciate
2024년 4월에 1박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 10일
We appreciate your support and feedback. People who was operating went out of business we are working to open up but waiting till ABC approve us.

6/10 - 괜찮아요

Anastasiya

가족 여행
좋아요: 직원 및 서비스
We were hoping to get a room with a view of the lake but nope, we got a view of the parking lot instead. The lobby and breakfast area were remodeled nicely, but the rest of the hotel - not so much. It was okay overall. Comfortable beds. Nothing really to complain about except the price. Too much for this hotel
2024년 4월에 2박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 10일
Thank you for your feedback also our rate is higher during special events. We thank you.

2/10 - 너무 별로예요

Jodie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
We extremely sorry for all inconvenience we may have cause you

8/10 - 좋아요

Yulonda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
Thank you

10/10 - 훌륭해요

Maria Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great!
2024년 4월에 1박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
Thank you

10/10 - 훌륭해요

Keith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location by the lake, nice, clean, well-maintained, free breakfast and with comfortable beds
2024년 3월에 1박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
Thank you for staying with us on the lake

2/10 - 너무 별로예요

Lumound

출장 여행, 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
alot construction going on and very dusty and noisy
2024년 4월에 1박 숙박함
답변 제공: Baymont management and ataff 님, 2024년 4월 3일
We are extremely sorry they were redoing highway while you were visiting for 4 days. We were trying to make sure roads are smooth before you come but sorry you were little early

8/10 - 좋아요

James

좋아요: 숙박 시설 상태 및 시설
Nice location and views was amazing!
2024년 3월에 2박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
Thank you

6/10 - 괜찮아요

Jim

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
Thank you

8/10 - 좋아요

Tina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was good
2024년 3월에 2박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
thank you

4/10 - 별로예요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
**Expedia requested I remove all dollar amounts hence the _ _ _. Expedia did not warn of a _ _ _ damage fee deposit. As we all know the deposits get charged to your debit card immediately and not refunded for 3-4 days. The Baymont charged a deposit of DOUBLE WHAT THEY QUOTED at checkin. INSTEAD of the _ _ _….…upon asking staff the next morning about the DOUBLED charge to my card for the deposit. she told me “we only charged quoted amount, we have no say over how your financial institution charges you”. WTH?!?! SOMEHOW the Baymont charged my debit card DOUBLE, it does not charge itself, does it?!?!? Oh well, we shall not stay at another Baymont.
2024년 3월에 1박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
Thank you for your feedback so we can improve.

10/10 - 훌륭해요

Matthew Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property. Would recommend to others.
2024년 3월에 1박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
Thank you

10/10 - 훌륭해요

Pam

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Nice property!
2024년 3월에 2박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
THANK YOU

6/10 - 괜찮아요

Lori

It was fine for the price. Not sure I would stay again. The breakfast was lacking.
2024년 3월에 3박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
THANK YOU

10/10 - 훌륭해요

Bill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Needs update but was fantastic location and help was great
2024년 3월에 4박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
THANK YOU

10/10 - 훌륭해요

Nancy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful views and away from the hustle and bustle of the more trafficked areas of downtown.
2024년 3월에 2박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
Thank you

4/10 - 별로예요

Pamela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The drive way entrance was NOT IDENTIFIED ENOUGH BY A SIGN
2024년 3월에 1박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
Thank you

6/10 - 괜찮아요

Alicia

아이를 동반한 가족 여행
별로예요: 청결 상태
Sheets and bathroom were not cleaned thoroughly
2024년 3월에 2박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
Thank you

8/10 - 좋아요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice setting by the lake.
2024년 3월에 1박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
Thank you

4/10 - 별로예요

Pamela

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had high hopes for this hotel because it was in a nice area but that was the only thing nice about it. Our tub/shower was dirty. The restrooms in the lobby were out of order along with other places in the hotel. I had chose this hotel because they were supposed to have a laundry room available, they did not. It was supposed to be smoke free, it was not. It was a terrible experience all around.
2024년 3월에 1박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
Thank you for your feedback we appreciate so we can improve

2/10 - 너무 별로예요

Cory

2024년 3월에 1박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 14일
Thank you for your support and feedback so we can improve

6/10 - 괜찮아요

Cynthia

가족 여행
It was ok just needs some maintenance but it was fine.
2024년 3월에 2박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
Thank you

8/10 - 좋아요

Theresa

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pro:Clean, good breakfast, comfy beds Con: Had to wait 20 minutes for staff to show up at desk
2024년 3월에 2박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
thank you

10/10 - 훌륭해요

Terry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that the service was good, nice view of the lake and very clean and comfortable.
2024년 3월에 2박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
Thank you

10/10 - 훌륭해요

Douglas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We had a lake view room ,and the morning sunrise on the lake was so beautiful.
2024년 3월에 1박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
Thank you

10/10 - 훌륭해요

Douglas

Really nice
2024년 3월에 1박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
Thank you

8/10 - 좋아요

Trish

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff were very friendly. The room looked nice but when I went to the vanity sink area the mirror had spit on it from the last people who stayed in the room. The staff had not cleaned the mirror is was obvious and quite disgusting that I had to clean the mirror. The refrigerator went out and they did replace it immediately. They also charged a $100 damage deposit which I have never even heard of before. They did refund it afterwards but that gave me a negative feeling to hear why they were taking a damage deposits. The breakfast was good. We did enjoy our stay.
2024년 3월에 2박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
Thank you

10/10 - 훌륭해요

Randy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
thank you

4/10 - 별로예요

Carolyn

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk clerks were very unaccommodating. We asked to split our bill and were told no. Our shower was broken and they refused to give us another room. We were not told about breakfast although others were. No one ever came to clean the room or take out the garbage. I don't think I would ever stay there again.
2024년 3월에 3박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
Thank you for your feedback

8/10 - 좋아요

Bridget

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We stayed on the Lake Hamilton side and enjoyed the view of the lake from the balcony. Staff was friendly and helpful. We were there for 3 nights. Had to move rooms last night because the air conditioner was extremely loud. Staff was very accommodating. Breakfast was the same each day. We opted to eat out the last morning as it wasn’t great. Some cosmetic updates needed to be done in first room. I would stay there again for the view, convenience to shopping and dining, and staff.
2024년 3월에 3박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
thank you

8/10 - 좋아요

Beverly

단체 여행
The room was nice and clean. Very good shower and comfortable bed. Ice machine on our floor did not work. The breakfast on the first two days was good, but it went downhill the last two days. Juice machine was broken so they put out orange juice and water first two days but none the last two days. Overall the stay was good and I would stay there again.
2024년 3월에 4박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
thank you

10/10 - 훌륭해요

Josephine

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful view and cleanliness
2024년 3월에 1박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
Thank you

8/10 - 좋아요

Cathy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool, hot tub, bar were all closed. Breakfast not very good and juice dispenser was broken so no juice. Best part was Nice water view! Room was spacious.
2024년 3월에 1박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
Thank you

6/10 - 괜찮아요

Misty

가족 여행
좋아요: 직원 및 서비스
Staff was very friendly. When we went to breakfast the juice machine was broke. Some of the outside areas need to be fixed.
2024년 3월에 1박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
we apologize we have no control on machine and we can not fix the machine we called the juice machine company called s and d coffee they are not good.

6/10 - 괜찮아요

kelly

가족 여행
별로예요: 청결 상태, 직원 및 서비스
The facility itself was beautiful and i loved the relaxed seating out back. But the room was kinda cramped. We had 2 staying in the room and there was a desk with a chair. A small round table with 2 chairs would have been better. No seating except bed. The toilet paper was so so thin. And we barely even had any if that in our room. We had to go ask for more. The toilet paper was actually difficult to use and feel clean. Morning of day two i asked the front desk to send someone to get my dirty towels and bring some clean ones and no one did. There was prior tenants drinking straws on the floor by the bed the day we arrived. The pancake maker at breakfast does not work properly. It made pancakes the size of a silver dollar and constantly having to mess with machine just to get that. The juice machine was out of order both days with no alternative option.
2024년 3월에 2박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
Thank you

8/10 - 좋아요

Cathy

가족 여행
The property is clean but the front side door doesn’t work
2024년 3월에 2박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
Thank you

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
Thank you

10/10 - 훌륭해요

Candice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
Thank you

8/10 - 좋아요

Milciades

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only thing I don't like is that when you check in and they give you the room, the next day they don't change your bed and you have to go to the lobby to get towels and toilet paper or bath soap. I didn't like that for what they charge, it's not good service.
2024년 2월에 2박 숙박함
답변 제공: Baymont staff and management 님, 2024년 4월 9일
Thank you