테라스/파티오

팡안 유토피아 리조트 여행 후기

3 out of 5
팡안 유토피아 리조트
85/2 Moo 7, Chaloklum, Ko Pha-ngan, Surat Thani

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 69개 이용 후기 중 26개" "
평점 8 - 좋아요. 69개 이용 후기 중 30개" "
평점 6 - 괜찮아요. 69개 이용 후기 중 8개" "
평점 4 - 별로예요. 69개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 69개 이용 후기 중 2개" "

8.0/10

청결 상태

9.0/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스
I had a great time here, unfortunately it was full so I only had one night.
Great view in pool view bungalow.
Great breakfast (no buffet but good options).
Nice view from pool.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

YANAGIDA

좋아요: 청결 상태, 직원 및 서비스
Beautiful!!!
2023년 9월에 2박 숙박함

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful views and peaceful to relax
2023년 8월에 4박 숙박함

8/10 - 좋아요

Ivan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location is amazing. Some of the hotel equiptments are quite old.
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

john

2023년 5월에 7박 숙박함
답변 제공: Raymond Aung 님, 2023년 5월 18일
Hello John Thank you for your review :)

8/10 - 좋아요

anne-marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff super helpful and friendly. This property is a little far from the city therefore need to take taxis. They do offer free shuttle service to 3 nearby beach and pick up. Limited to 2 restaurants on the property as everything outside property is far. Located in the mountains with breathtaking view but lots of mosquitoes when seated outside at night. Kind hotel staff that offers bugs spray complementary. This property has excellent wifi and offers a shared workspace with offices.
2023년 3월에 5박 숙박함
답변 제공: Raymond Aung 님, 2023년 5월 18일
Thank your for your review Anne-marie

8/10 - 좋아요

patrice

2022년 11월에 2박 숙박함

10/10 - 훌륭해요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing!
The Phangan Utopia Resort is a fantastic property that you will no doubt be happy you stayed. The rooms have a view that is second to none. My room is on the side of a cliff and you can see the blue water down below. If that was not enough miles of beautiful mountains surround you. There is an outside rain shower and the jacuzzi bathtub is also outside but private. It’s not everyday you can soak in a bathtub outside listening to the birds and watching fish breaking on the blue water below. The staff is as good as it gets. The people are friendly and helpful in every way . I can’t say enough about the wonderful staff. They helped me with my luggage, made breakfast, cooked dinner, tended bar, cleaned my room and even rented me a motor bike. They also told me where to go and how to get around the island while providing me a map. On a personal level we talked and laughed at the 360 bar that they also ran. The 360 bar is 200 meters up from the resort and it is an amazing bar that has the best view on the island and maybe one of the best views in the world. The best I have seen. The sun sets over Thailand and the sky treats you with a different work of art each and every night. When I left, the staff booked my ferry and taxied me to the port. She helped me check in and waited until I was settled. This is one of those experiences that has made my life better. Thank you .
2022년 1월에 3박 숙박함
답변 제공: Raymond Aung 님, 2023년 5월 18일
we are soo happy to hear that from you and hope you see you again! thank you so much

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: Lynn/ Reception 님, 2019년 8월 28일
Thank you very much for your kind feed back for us and we are very appreciated to service you all. We hope you are all have a safe trip home. Best Regards,

8/10 - 좋아요

Philippe

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Accueil très agréable à l'Utopia. Ce resort est plus authentique que beaucoup d'autres, services proposés et à l'écoute des clients.
2019년 8월에 4박 숙박함
답변 제공: Lynn 님, 2019년 8월 15일
Thank you very much for spend time feed back for us. We gladly that you were enjoyed to holiday with us and we are pleasure to service you again next time. Best Regards,

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Dans l'ensemble, correcte, une vue sur mer exceptionnelle, le personnel très souriant et très agréable. L'établissement et chambres-bugalows sont vieillissants et le restaurant n'offre que très peu de choix au petit déjeuner. Pour autant j'y retournerais volontiers
2019년 5월에 3박 숙박함
답변 제공: Reception 님, 2019년 5월 30일
Thank you very much for kind reviews for us. and We looking forward to service you again next time.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy bien, también tienen transfer gratuito a tres playas diferentes de ida y vuelta
2019년 5월에 1박 숙박함
답변 제공: Reception 님, 2019년 5월 12일
Thank you very much for kind a good feed back for us we hope we will service you again next time and recommend our place to other. Many Thanks^^ and Have a good day

8/10 - 좋아요

Anastasiia

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Отель хороший , видовой, на скутере весь остров доступен. Нет сушилки для полотенец и купальников а с учетом дождей это необходимость, была влажность высокая и нам пришлось сушить на лежаках у бассейна. Какие-то вещи забыли перед отъездом забрать Персонал не желает вникать в проблемы.попросили поменять подушку,сказали что нет свободных хотя отель был полупустой На крыльце вечно было много мусора из-за ветра, не подметали пока не попросишь убрать полностью номер.
2018년 12월에 10박 숙박함

2/10 - 너무 별로예요

M 님, Deutschland

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mehr Schein als Sein. Wer Lust auf Gesellschaft von Spinnen und Ratten hat, ist hier genau richtig. Wir haben spontan für eine Nacht eingecheckt und wurden morgens um 6 Uhr von etwas großem, haarigen, an der Decke Klettertraining absolvierendem Getier (Ratte oder Riesenspinne) geweckt. Als wir wenige Sekunden danach fast nackt auf dem Balkon standen, entdeckten wir weitere Ratten (oder ähnliches) im Dach. Von Hotelpersonal war auf dem gesamten Gelände nichts zu sehen. Lediglich eine Scharr von Hunden, bellten und knurrten uns an. Auch der Rest der Anlage ist nicht sehr einladend. Im Essensbereich waren noch Reste vom Vorabend, alte Liegen samt verdreckter Auflagen am Pool, vergammelte Bauprojekte, laut quarkende Frösche und kleffende Hunde die gesamte Nacht. Wir wollten zumindest noch das Frühstück nutzen. Ein kurzer Blick auf den Obstteller ließ uns erschaudern, denn Dreck und Armeisen garnierten die Obstplatte. Die „warmen“ Gerichte waren kalt und auch der Rest des Essens war kein Gaumenschmauss. Auf die Frage, warum wir so früh abreisen, teilten wir mit, dass wir in der Nacht Besuch einer Ratte hatten. Dies wurde gekonnt ignoriert. Zwei positive Dinge zum Abschluss: Der Ausblick ist super und unser von Vögeln vollgekoteter Roller wurde gesäubert. Dennoch würden wir hier nie wieder buchen.
2018년 11월에 1박 숙박함

8/10 - 좋아요

rene 님, den helder

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Goed resort met uitzicht over baai en bergen
Als je kamer met mountain vieuw boekt dan heb je boven buren die lawaai kunnen maken dus niet rustig slapen over het algemeen rustig resort met ruime kamers
2018년 9월에 11박 숙박함
답변 제공: K/Reception 님, 2018년 10월 25일
Thank you for your review. Best Regards, Phangan Utopia Team

8/10 - 좋아요

Alex 님, Germany

좋아요: 직원 및 서비스
Nettes Hotel auf einem Hügel
Insgesamt ein schönes Hotel. Manche Ecken sind etwas lieblos gestaltet oder in Arbeit aber in Summe ganz nett gemacht. Ohne Roller oder Auto ist man allerdings aufgeschmissen. Die Chefin und das Team der Rezeption waren supernett und hilfsbereit (bei einer Reifenpanne wurden wir abends direkt eingesammelt). Das Team im Restaurant ist träge, aber auch nett. Unser Zimmer U22 hatte einen tollen Blick über die Bucht. Sauberkeit war ok, man darf halt keine 5 Sterne Deluxe Sauberkeit erwarten. Auch Haustiere gab es. Versch. Geckos begrüßten uns in den Abendstunden. Wir fanden das aber eher niedlich als störend. Der Poolbereich ist nicht riesig, aber für die Anzahl der Gäste, die da waren ausreichend. Netter Barkeeper am Pool. Das Essen war in Summe lecker. Morgens ein abwechselndes Frühstücksbüffet und abends a la carte. Wir würden wieder hinfahren.
2018년 8월에 8박 숙박함
답변 제공: K/Reception 님, 2018년 8월 22일
Dear Guest, Thank you for your kind review, we hope to service you again on your next trip to Phangan Island. Best Regards, Khaled A. Phangan Utopia resort

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great, clean modern hotel set ontop of a hill over looking the ocean = great view!! Excellent service from hotel staff. A short 100m walk to lookout/roof top bar which is a magical place to watch the sun set. Surrounded by some of my favorite beaches in Thailand. Breakfast was all you can eat buffet, good quality. Best bang for buck hotel A+
2018년 8월에 1박 숙박함
답변 제공: Lin/Receptionist 님, 2018년 8월 8일
Thank you very much for kind review for us for our team is wonderful to hear that you like our service and surround of the property we will make it more a good level service for our client in the future. We welcome back to paradise island next time.

8/10 - 좋아요

Kristiina

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Decent stay but could have been much better
A bit far from everything, be prepared to pay a lot for taxi or rent a scooter. i had a poolside room, which was good (except for 2 cockroaches), but the poolside bar was open until midnight playing pumping music so not really ideal for the kind of relaxing i was looking for. The view was nice, pool clean, but also kind of useless because of loud renovations/ shrieking drilling noise from 10am-. Not good for relaxing, day or night. The restaurant staff was really unorganized, i had 5 different people serving me, you can guess the chaos that resulted.. so getting the food took ages. I spent about 2 hours in total in the restaurant, left right after eating, maybe 20mins of that they had a power cut, so you can count the speed of things from that.. mango Shake was great, Panang curry cold when delivered and rice came like 10 min after and was even colder, so i sent it back and had finished the curry without rice before they came with the replacement (another 10-15mins). The curry was also the worst Ive had in thailand. Ate there only once.
2018년 1월에 1박 숙박함
답변 제공: K/Reception 님, 2018년 6월 3일
Dear Guest, Thank you for your kind review, and sorry for our lack of service in the restaurant. We hope you come back to stay with us again on your next trip. Best regards, Phangan Utopia Resort

10/10 - 훌륭해요

Marina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Новый год в Утопии
Были в Utopia resort 5 ночей. Отличный вид из номера! Не понравилось, что не было новогодней программы
2017년 12월에 5박 숙박함
답변 제공: Lynn 님, 2018년 1월 14일
Thank you for spend time your vacation on our nature resort in this year we try to made our customer happy but we know is not at all. Finally we glad to hear that you enjoyed to stay in my place.

4/10 - 별로예요

Anna 님, Allgäu, Bayern

별로예요: 청결 상태, 객실의 편안함
Nicht nochmal
Die Bungalows sind recht alt und herunter gekommen, Klimaanlage macht laute Geräusche und tropft im Zimmer. Die Dusche ist für kleine Leute, ich bin 1,68 m groß und habe nicht darunter gepasst, außerdem hat das „Badezimmer“ überall Schimmel. Rollenverleih vor Ort, leider mussten wir bei der Rückgabe 1300 Baht bezahlen, für zwei Krazer die wir nicht verursacht haben. Transfer zur Full Moon und wieder zurück kann man auch im Hotel buchen, leider standen wir zu 8 am vereinbarten Treffpunkt und keiner hat uns abgeholt. Haben nichts zurück erstattet bekommen. Das einzig schöne ist die Aussicht beim frühstücken. Jedoch kein direkter Strandzugang und man ist auf einen Roller angewiesen. Außerdem wurde unser Zimmer trotz Schlüsselabgabe nicht gereinigt. Wir würden nicht nochmal hin.
2018년 1월에 2박 숙박함
답변 제공: Lynn 님, 2018년 1월 14일
Thank you for come visit us and spend time your holiday anyway for the scooter is not from the hotel we just bring it for service to our client and we not strict for you all guys for come to share the room with you because normally the base is 2 people in the room also you very lucky to get a good deal with the accommodation. Please kindly understand us.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing resort...so wonderfull
It was amazing resort, i love it so much..good customer services,nice staff,food was very good also even a bit far but worth it..amazing view from the top..sure will come back again next time..
2017년 11월에 3박 숙박함
답변 제공: Tuey 님, 2017년 12월 1일
Thank you very much for kind feed back for our team and hopefully to service you again next time. Have a beautiful day. Phangan Utopia Resort

10/10 - 훌륭해요

Lexi 님, Melbourne, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff were lovely and helpful, the view was incredible, the pool was clean and had a stunning view and the uptopia fried rice from the restaurant was delicious. Loved being there and would visit Koh Phangan again just for that resort. Would highly recommend.
2017년 10월에 4박 숙박함
답변 제공: Natty, Reception 님, 2017년 11월 4일
thank you for your review ,we hope that is best time for your vacation and then would be back again would become.

10/10 - 훌륭해요

Johann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 10월에 4박 숙박함
답변 제공: Tuey 님, 2017년 11월 4일
Thank you for your review ,we hope that is best time for your vacation and then we would like to welcome you back again.

8/10 - 좋아요

Frances

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice place to stay
Ik vond vooral de douch zonder dak erg leuk. Alsof je in de natuur staat te douchen .
2017년 10월에 3박 숙박함
답변 제공: Tuey 님, 2017년 11월 4일
Thank you for your review ,we hope that is best time for your vacation and then we would like to welcome you back again.

8/10 - 좋아요

PHILIPPE

좋아요: 청결 상태, 직원 및 서비스
Hôtel simple avec belle vue
Hôtel assez vieux Confort simple.Chambre sans déco ni placards !!! .Literie dure .Jolie piscine.En hauteur sur une colline loin des plages et de la route donc au calme mais rien autour.Il faut leur louer un scooter ou prendre la navette gratuite pour les plages ou un taxi .Nous avions un bungalow avec une belle terrasse et une belle vue avec une baignoire.Repas corrects et personnel assez sympathique.
2017년 8월에 4박 숙박함
답변 제공: Tuey 님, 2017년 9월 30일
Thank you for your feedback , we hope you come back to using our service again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Quiet and pleasant.
2017년 8월에 5박 숙박함
답변 제공: Tuey 님, 2017년 9월 30일
We appreciate your trust in our service.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Tres belle vue
Genial
2017년 8월에 9박 숙박함
답변 제공: Tuey 님, 2017년 9월 30일
Please note that your comment may take up to 72 hours to appear.

10/10 - 훌륭해요

Kine 님, Oslo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastisk hotell!
Dette er det beste hotellet jeg noen gang har vært på. Utrolig hyggelig personale. Så hjelpsomme. Ryddige. Perfekt beliggenhet. God frokost. Inkludert transport til 3 forskjellige strender. Gode drinker og god mat. Fantastisk !
2017년 7월에 5박 숙박함
답변 제공: Lin/Receptionist 님, 2017년 7월 25일
Thank you so much for the best feed back for us. We are keep try to do the best service for our customer and hopefully you'll recommended our hotel to your friends and family and hope to service you again next time. Have a good trip ^^

6/10 - 괜찮아요

Stéphanie 님, France

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Très moyen mais superbe vue.
Hôtel sans intérêt, sauf pour le vue. Infrastructure vieillissante, sans entretien et c'est vraiment dommage! C'est un joli hôtel sur photo et de loin.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hotel un peu a l écart mais reposant
tres bien
답변 제공: Tuey 님, 2017년 5월 12일
Thank you for your visit us and Thank you for all with the best review for us. We hope that service again next time.

6/10 - 괜찮아요

L 님, Bordeaux

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Hôtel avec belle vue
L'hôtel est bien situé (coté calme de l'île) Chaloklum et haad salad à proximité. Le personnel est sympathique. La chambre est globalement confortable mais la propreté est moyenne. L'eau est coupée la nuit donc pour les toilette mieux vaut ne pas être malade.. La pression de douche est très faible. Le restaurant de l'hôtel est cher. Par contre le petit déjeuné inclut (buffet) est très complet et à volonté! La laundry est également un peu plus cher en passant par l'hôtel. Possibilité de louer le scooter et d'organiser le transfert vers le port avec l'hôtel.
답변 제공: Reception 님, 2017년 5월 14일
Thank you for visit us and Thanks for kind review is surly we make for develop in the future.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
mediocre room
Avoid room U11. It has a rock garden in the shower/bathroom and therefore it has cockroaches and other bugs crawling in and out of it. Shower spray very weak and bed was uncomfortable. One front staff is fantastic and the other (with glasses) needs to be fired. Beautiful views, good breakfast. Nice pool, but we only went to the beach (via scooter - you need a scooter here, it is not close to anything). We were there for live music at the 360 restaurant and it was excellent. We had to come back for one night and had a better room - no bugs, but bed was still not good. I would look for somewhere else next time.

8/10 - 좋아요

Daphne 님, Amsterdam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mooi uitzicht, rustig.
Voor 2de maal kang verblijf hier. Fijne plek. Je hebt wel een scooter nodig. Gied eten in restaurant: zowel Thais als westers.

10/10 - 훌륭해요

Kirsten Luck

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My favourite hotel in Koh Pha Ngan
I love Utopia so much. They treat me like family. I've been to Ko Pha Ngan 4 times and 3 out of my 4 times I stayed at Utopia, and the one time I didn't I regretted it so much! The resort is very clean, beautiful, has a great pool. It is a little far from the closest 7/11 but there is a free shuttle everyday by the hotel workers that will take you to the 3 popular beaches on Pha Ngan and then you can go to the 7/11 when you're at the beach. If you're looking for central Ko Pha Ngan and want to party and meet people at night then this isn't the place to go as it'll be hard to get home late at night. It is up a hill and taxis stop running early on the island.
답변 제공: General Manager 님, 2016년 11월 7일
Dear our beloved guest. Thank you for your stay with us for your family getaway and for sharing your experience with us. It is a pleasure to read that our entire team catered to your each and every need to create a relaxing, worry-free holiday. It is great that your visit to Utopia Resort was relaxing and that the is excellent. I have passed your comments on to our culinary team and I am pleased that they were able to provide the requested dish for you. It is small touches such as these define the service excellence we strive to achieve. thank you once again for making our resort your first choice for your holiday. It would be our sincere pleasure to welcome you once again in the future. With kind regards,

8/10 - 좋아요

dale

좋아요: 청결 상태, 직원 및 서비스
Killer views!
We enjoyed staying here. The views are amazing, the staff was genuinely friendly and the pool side happy hour was relaxing. We would return.
답변 제공: General Manager 님, 2016년 10월 24일
Dear our beloved guest. Thank you for your stay with us and for sharing your experience with us. It is a pleasure to read that your tropical getaway exceeded your expectations and that you found our secluded hideaway to be an ideal destination for relaxation. From the lush gardens of our private hillside to the service from our team to the cuisine at our restaurants and especially Mr.Anan and our entire team to create a memorable holiday. thank you for choosing Phangan Utopia Resort and we look forward to welcoming you back for your next retreat to our tropical hideaway. With kind regards,

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
The view are beautiful and the staff are very helpful. They did have a few issues with the credit card machine so just make sure to have cash on you just in case. It was a really good hotel.
답변 제공: Tuey 님, 2016년 9월 30일
Dear our valuable guests: We do thank you for your big praise on a great room and most of our mindful and attentive staff. At the same time we are taking this chance to say we all regret for any causes upset you while you stayed with us. Please, your listening to note our information is our appreciation. Not to make an excuse but sorry for the circumstance made you were unhappy in some issue. For the part that we did it wrong, we will improve. For some certain event as mentioned above, we wish for your kind understanding. We really thank you for your remarks. It do help us see ourselves, and grow in good reputation. However, it will be really nice and our appreciative honor that you will let us know how you feel at the time you are with us. This give us a chance to explain, fix it promptly and make you feel better right away. If you still believe in us, please make your return here again. It will be our highest honor receiving your trust again. Best regards,

10/10 - 훌륭해요

Dyno 님, Boulder, CO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relax in quiet seclusion
I stayed here for 3 nights recently & loved everything about it. The staff was always available to answer questions, the daily breakfast was a nice treat, the bungalows are cozy & clean, and it's situated in the peaceful northern part of the island.
답변 제공: Lin (Manager) 님, 2016년 9월 8일
Dear Dyno Greetings from Koh Phangan! Thank you for choosing our resort for your recent getaway. I am delighted to read that you had a relaxing and memorable holiday. It is always a pleasure to read notes such as yours and I am thrilled that you were impressed by the level of service from our associates as well as the thoughtful touches that greeted you throughout your stay. From the comfort of your room to the cuisine at our restaurants to the range of activities specially provided for you, it is great that each combined to create the perfect place for spending time with those closest to you. It was a pleasure to meet you during your stay and thank you for your nice comment. As our property, it is our mission to provide memorable stays for our guests and for all to support, from the bottom to the top, to ensure that becomes a reality. thank you once again for your stay. As returning to our property is the highest compliment we can receive as a resort, I appreciate you considering the dates for your future stay. We eagerly anticipate your return and to deliver another fantastic holiday for you. With kind regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would visit again.
I only spent 3 nights at this resort but wish it was longer. Great location with beautiful views of both mountains and the coastline. The 360 bar is only a short walk up the hill with a picturesque sunset view.
답변 제공: General Manager 님, 2016년 8월 23일
Dear Traveller, Greetings from Utopia Koh Phangan! Thank you for choosing our resort for your holiday and for taking the time to share your comments. I am thrilled to read that you had a good stay while enjoying the comfort of your jungle front. It is great that our service provided you with the perfect place to forget the outside world and to simply unwind. While we do have a host of complimentary activities on offer, it is common, and reasonable, that our guests just relax, soak in the tranquil ambiance and delight in peaceful days that slowly drift by. I regret to read of some of the drawbacks you have mentioned, we will discuss to improve our service. As a resort located in the jungle on top hill area of Haad Thong Lang Bay, naturally , fresh air , nature touch. Dear Anne, thank you once again for staying with us. As returning for another visit is the high compliment we could receive, we are honoured that you have already considered returning again for your future holiday. With kind regards.

6/10 - 괜찮아요

Pedro Luis 님, Madrid

좋아요: 직원 및 서비스
Magníficas vistas pero descuidado
Podría ser un magnífico hotel, pero está descuidado. El encargado hace todo lo posible por atenderte bien, pero hay mucho Trabajo por hacer.
답변 제공: Tuey 님, 2016년 6월 4일
Dear Pedro Thank you for taking the time to write a review about our hotel. I'm so sorry for the bad experiences you had at my hotel. I'm glad that you also indicated your positive experiences regarding the reasonable Rates, the delicious food, polite employees and good location. We will do our very best to make you 100% satisfied if ever you decide to stay with us again. Thanks you for being our guest.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Séjour un peu gaché par le bruit du bar qui c'est installé sur le point de vue au dessus de l'hôtel mais cela a été rapidement arrangé par le personnel de la réception qui nous a changé de chambre. Les bungalows en bois sont beaucoup plus beau que les chambres en dur, beau point de vue depuis l'hôtel et personnel très serviable.
답변 제공: Tuey 님, 2016년 3월 24일
Dear Guest We are all saddened to receive this review. Saddened to hear that your holiday was disappointing and even more so to read that the main cause is due to loud music and accommodation. Our welcoming and caring attitude is what we pride ourselves on as can be seen from the majority of our reviewers comments and so it is shocking for us to hear this. What is hopefully positive for us is that you say you'd visit again. We're sure that if you did indeed check out other local options that you'd have a change of heart and really see the value we try to offer compared to other resorts in the area. We'd love to have the opportunity to give you a new feeling =)

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Good if you're not really unlucky with the room.
Is situated on a mountain, so Only the Hotel restaurant to go to at night for dinner. Free shuttle bus to three beaches, good but slightly odd times. The pool is nice, beautiful view. Helpful girls in the reception. Can be slight problems with animals, but if you are lucky you won't see the lizards or spiders. We had rats in our room but we could change rooms without any discussion. Overall a good experience.
답변 제공: Tuey 님, 2016년 5월 21일
Dear Lagg, greeting from Utopia , Thank you so much for choose to stay with us , and for relying your review on Expedia. We appreciate the time taken to give your feedback about your stay with us. we are truly regret for the point from your comment , we will take your comment seriously to make it better. Thank again for make our resort to be part of your vacation and apologize for any trouble you have , Best Regard

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Tuey 님, 2016년 5월 21일
Thanks you for the best review for everything and we very glad to hear from you that you're really enjoyed with our place and hopefully we're welcome you again next time

10/10 - 훌륭해요

Mark 님, NH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best place on the island get room j1 a it's a small house on a cliff side
답변 제공: Tuey 님, 2016년 4월 30일
Dear Mark , Thank you so much for stay with us and for support us on Expedia. we are appreciate to hear your enjoy to stay with us. if you come to stay with us again next time , i will show you our secret coast , because on the time you stay here , we didn't finish construct , but now it already finish , the pathway and ladder is good. so i guess it will be good place for you , for diving or snorkeling. Thanks again for stay with us. Best Regard

8/10 - 좋아요

Mathew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Tuey 님, 2016년 4월 30일
Dear Matthew , Thank you indeed for your review and for taking the time to relay your valued feedback.It was certainly a pleasure to have had the opportunity to serve you and we look forward to your repeat visit in a not too distant future we hope. With Best Regards,

6/10 - 괜찮아요

Riley 님, Colorado

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Nice view
The hotel has a great view point over looking the water. It is very isolated, very steep entry.
답변 제공: Tuey 님, 2016년 2월 21일
Dear Riley Thanks for taking the time to review and give your feedback . We appreciate reviews no matter the score as the feedback is how we continue to try to improve our service and the experience we can offer our Guests. We truly feel saddened by this review as there is little we can use for our improvement and we regret mostly that your experience with us wasn't what you were looking for and so we wish you better luck in the future. Warmest Regards

10/10 - 훌륭해요

elvire 님, Lille

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Merveilleux Utopia Resort
Merveilleux sejour à l'utopia resort. Extrême gentillesse du personnel et endroit extraordinaire sur les hauteurs de chaloklum.
답변 제공: Tuey 님, 2016년 4월 23일
Dear Elvire Thanks for such an amazing recommendation You've listed out every part of our resort and described each service in glowing words. Reviews like yours make myself and the team very proud of our resort and our efforts to give our Guests the best holiday we possibly can. Thanks for giving us this feeling.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A well run resort.
Best value on the island so far. Stayed 6 nights, wished we had booked longer, but they were full. The staff is obviously well trained in customer satisfaction....always friendly and available. Basic but free breakfast, and shuttle to near beaches makes up for slightly more remote location. Amazing viewpoint evening bar for sunsets. Also great views from restaurant and pool. Only problem was bathrooms...NO water pressure, only a dribble. Also, the only mirror is in bathroom with very little lighting...needs updating.
답변 제공: Tuey 님, 2016년 4월 2일
Dear our valued customer. greeting from phangan utopia resort. I hope that your journey home went well and was comfortable. Thank you so much to be our guest and for review us. Delighted to read that you had a wonderful stay with us. I take note of your comments regarding areas to be improved and will share with the team accordingly. Do let me know should plan to return as it will be our pleasure to welcome you back. Best Regard

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastisch verblijf!
Prima kamer met mooi uitzicht. Zwembad etc zeer schoon. Het personeel is zo ontzettend vriendelijk, lief en behulpzaam. Zeer relaxte sfeer. We hadden 6 dagen geboekt, maar uiteindelijk 14 dagen gebleven. Scooter rijden is wel handig in de buurt! We komen vaker op het eiland, maar voor ons is dit de beste plek!
답변 제공: Tuey 님, 2016년 1월 20일
Dear Valued Customer , greeting from Phangan Utopia Resort , Thank you so much to be our guest and support us on Expedia , we are very precious to serve you. always pleasing to hear that Guests enjoy while staying here , as this shows that we've succeeded in making people happy here with us. Being friendly is completely part of our concept. We want you to feel like home and obviously our main purpose is to make sure you spend amazing holidays with us. Warmest Thanks Hopefully see you again and thank you for your support.

8/10 - 좋아요

KATSUYOSHI 님, JAPAN

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
ゆっくりとした時間
とにかくゆっくりしたい人にはオススメ。 パンガン島の繁華街からはかなり離れていますが、ここは極上のリゾート。 プールや部屋はかなりチープな感じがしますが、値段の割にはいいホテルでは無いでしょうか? プールやレストランからの眺望は素晴らしい!
답변 제공: Tuey 님, 2016년 3월 19일
Dear Katsuyoshi San , thank you so much to be our guest and for support us on Expedia. We are glad that you have had a most enjoyable holiday with us and that each of your encounters was marked with a most positive impression. It was a pleasure to serve you and we hope we will be welcoming you back to our beautiful shores in the very near future. Best Regard ありがとうございます

6/10 - 괜찮아요

Tim

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Tuey 님, 2016년 3월 12일
Dear Tim We really do apologize that we cannot meet your expectation. During your stay, after receiving your complaints, we took immediate response to fix the problem for you and made sure you were happy. We will take your comment seriously to improve our resort. We will take on board your comments as we have also had this feedback before so it is certainly something we'll look at. Thanks. Take Good Care