외관

시사이드 팜 비치 여행 후기

5 out of 5
시사이드 팜 비치
Avda. de Oasis s/n, Maspalomas, San Bartolome de Tirajana, Gran Canaria

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 229개 이용 후기 중 152개" "
평점 8 - 좋아요. 229개 이용 후기 중 57개" "
평점 6 - 괜찮아요. 229개 이용 후기 중 16개" "
평점 4 - 별로예요. 229개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 229개 이용 후기 중 2개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Christa-Maria Ilse

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es sind keine Wünsche offen geblieben, perfekter Aufenthalt
2024년 4월에 9박 숙박함

10/10 - 훌륭해요

Neil Eliot

2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Aaron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely wonderful hotel! Food it outstanding as are the staff! Will return for our third time hopefully next February
2024년 2월에 7박 숙박함
답변 제공: Nicole Schaffers 님, 2024년 2월 20일
Dear Aaron, Thank you for your review and for your recent stay with us. Your praise for our outstanding food and dedicated staff is deeply appreciated. We are thrilled to have exceeded your expectations in these aspects.We eagerly anticipate your return for the third time next February! It will be our utmost pleasure to continue providing you with an exceptional service.Kind regards, Nicole Schaffers, General Manager Seaside Palm Beach*****

10/10 - 훌륭해요

alfons

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Goed hotel met vriendelijk personeel, en zeer behulpzaam. Heerlijk eten en een goede service. Mooie zwembaden in een mooie tuin. Geen minpunten
2023년 12월에 5박 숙박함
답변 제공: Nicole Schaffers 님, 2024년 1월 12일
Dear Alfons, We are very grateful that you have taken the time to tell us about your wonderful stay at our Seaside Palm Beach! It brings us joy to hear that you have found our hotel to be of high quality, with a team of welcoming and supportive staff and a varied and delicious cuisine.We take pride in our beautiful garden and lovely pools and it's heartening to know that these aspects contributed to your overall positive impression! Thank you for having chosen us. We look forward to the pleasure of welcoming you back for another delightful stay.Kind regards,Nicole Schaffers, General Manager Seaside Palm Beach*****

10/10 - 훌륭해요

Jana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel work force is very efficient and work hard to make your stay worthwhile even though we have spent more time at the beach than by the hotel pools. The downside - smoking allowed by the pools and sitting/eating places. Very unpleasant.
2023년 12월에 3박 숙박함
답변 제공: Nicole Schaffers 님, 2024년 1월 15일
Dear Jana, Thank you for taking the time to share your feedback on your recent stay at our Seaside Palm Beach. We are delighted to hear your kind words regarding the efficiency and hard work of our hotel staff in crafting a worthwhile experience for you during your visit.On the other hand, we regret to hear that the aspect of smoking presented an inconvenience during your stay. As per Spanish legislation, smoking is permitted in outdoor spaces. There are no smoking and non smoking areas at the Africano Bar or pool for the reasons you mentioned- outdoors you are allowed to smoke as per the spanish legislation.The exception is the kids pool area – which is non smoking (law) and also the sunbed area in the sand in front of the gym and sauna area is also non smoking. We sincerely apologise for any disruption caused. We hope to be able to welcome you again soon and wish to thank you for having chosen the Seaside Palm Beach.Best regards from Gran Canaria,Nicole Schaffers, General Manager Seaside Palm Beach*****

10/10 - 훌륭해요

luke frans

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
what a nice hotel super service all
2023년 12월에 9박 숙박함
답변 제공: Nicole Schaffers 님, 2023년 12월 28일
Dear Luke,Thank you very much for your review. We are thrilled to hear that you found our hotel to be nice and it was a pleasure to pamper you with our friendly and attentive service and to have you among our guests. We hope to be able to welcome you again soon and wish to thank you for having chosen the Seaside Palm Beach *****.Best regards from sunny Gran Canaria,Nicole Schaffers, General Manager Seaside Palm Beach*****

10/10 - 훌륭해요

Julian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed here three times in three years. Without doubt the best food in a hotel in the area. In fact probably the best continually top quality food I’ve ever had in any hotel (and really most restaurants all over the world). It is a joy to have dinner. Breakfast is wonderful too. The pools are heated to 28 degrees and all 3/4 are lovely. Staff enjoy their jobs. Service is perfect. It is a quiet, top class hotel with gardens and tranquility. Nothing else like it in the area.
2023년 12월에 7박 숙박함
답변 제공: Nicole Schaffers 님, 2023년 12월 28일
Dear Julian, Thank you for being a valued guest at our Seaside Palm Beach and for sharing your exceptional experience and for your loyalty over these three years. Your appreciation of our culinary offerings, especially considering it among the best globally, brings immense joy to our team. Also, we're thrilled that you enjoy our heated pools, tranquil gardens and the overall top-class ambiance, as well as your kind words about our staff's dedication and perfect service are truly motivating. Once again, thank you for your great feedback and we look forward to welcoming you back for more delightful stays.Best regards, Nicole Schaffers, General Manager Seaside Palm Beach*****

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 11박 숙박함

10/10 - 훌륭해요

Joaquim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 6박 숙박함

10/10 - 훌륭해요

Andreas Guido

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dieses Hotel ist für mich das schönste Hotel auf Gran Canaria. Es wird von empathischen und sehr lieben Menschen geführt. Das Personal herzlich, die Küche vom Feinsten, die ganze Anlage ist ein Traum. Ich möchte mich bei allen bedanken es war wie schon im August eine wunderschöne Zeit, die ich erfahren durfte. In Hochachtung an das ganze Team. Todo lo Mejor Andreas -- Scheidegger Switzerland
2023년 11월에 9박 숙박함
답변 제공: Nicole Schaffers 님, 2023년 12월 13일
Sehr geehrter Andreas, vielen Dank, für Ihre Loyalität, und dass Sie sich die Zeit genommen haben, eine ausführliche Bewertung unseres Seaside Palm Beach***** auf Holidaycheck zu teilen. Wir freuen uns sehr, dass Sie sich wieder für einen Urlaub bei uns entschieden haben und eine wunderschöne Zeit bei uns verbingen konnten.Es ist besonders schön zu hören, dass Sie mit dem herzlichen Service unseres Hotels und der gesamten Anlage sehr zufrieden sind. Außerdem sind wir sehr glücklich, dass Ihnen das Essen so gut geschmeckt hat. Unser kulinarisches Team arbeitet stets daran, ein außergewöhnliches gastronomisches Erlebnis zu bieten, das Ihren Ansprüchen gerecht wird. Ihr großzügiges Lob macht uns besonders stolz und wir möchten uns herzlich bei Ihnen für Ihre begeisternde Empfehlung bedanken. Ihre positiven und motivierenden Worte geben ich gerne an unser gesamtes Team weiter.Wir freuen uns, dass es Ihnen in unserem Hause gefallen hat und hoffen, Sie baldmöglichst – bei bester Gesundheit – wieder in unserem Hotel begrüßen zu dürfen.Mit herzlichen Grüßen aus Maspalomas,Nicole Schaffers, Hoteldirektorin Seaside Palm Beach*****

10/10 - 훌륭해요

Evelyne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 6박 숙박함

10/10 - 훌륭해요

Katherine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely staff
2023년 11월에 7박 숙박함
답변 제공: Nicole Schaffers 님, 2023년 12월 11일
Dear Katherine,Thank you very much for rating us with the highest score on Expedia, your kind comment is a source of immense pride for our entire team! Knowing that our efforts contribute to creating memorable holidays for our guests is the ultimate reward for our dedicated staff.We are looking forward to welcoming you back to the relaxing ambiance of Seaside Palm Beach.Kind regards, Nicole Schaffers, General Manager Seaside Palm Beach*****

10/10 - 훌륭해요

Marion

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Essen herausragend
2023년 11월에 10박 숙박함
답변 제공: Nicole Schaffers 님, 2023년 12월 7일
Sehr geehrte Marion,vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Urlaub in unserem Seaside Palm Beach***** auf Expedia zu bewerten. Wir freuen uns sehr, dass Sie sich für einen Urlaub bei uns entschieden haben und wir Sie mit unserem herausragendem kulinarischen Angebot überzeugen konnten.Wir werden Ihr Lob an das gesamte Team weitergeben. Es würde uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen aus Gran Canaria,Nicole Schaffers, Hoteldirektorin Seaside Palm Beach*****

10/10 - 훌륭해요

alfons

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fijn hotel met vriendelijk personeel en lekker ontbijt, heel uitgebreid en heel goed avondeten. Geen minpunten
2023년 11월에 4박 숙박함
답변 제공: Nicole Schaffers 님, 2023년 11월 10일
Dear Alfons,We are delighted to read that you enjoyed your stay at Seaside Palm Beach and that our professional service exceeded your expectations. It is also wonderful to know that you appreciated our wide range of dining options and found the quality to be excellent.Once again, thank you for your kind words. We hope to have the pleasure to receive you again in the near future.Best regards from Gran Canaria,Nicole Schaffers, General Manager Seaside Palm Beach*****

10/10 - 훌륭해요

Anthony

2023년 10월에 10박 숙박함

10/10 - 훌륭해요

Erik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

luke frans

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Wat een super hotel zeker een aanrader met zeer goede service
2023년 8월에 10박 숙박함
답변 제공: Nicole Schaffers 님, 2023년 8월 22일
Dear Luke,thank you for choosing our Seaside Palm Beach for your recent stay. I am happy to read that you had a wonderful holiday in Gran Canaria! Your motivating words are appreciated by the whole team.Once again, thank you for your feedback and for recommending us. We are looking forward to welcoming you back soon!Sunny regards from Gran CanariaNicole Schaffers, General Manager Seaside Palm Beach*****

8/10 - 좋아요

Rosa

2023년 8월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel tres super les services sont superieur et la quisine aussi
2023년 8월에 4박 숙박함
답변 제공: Nicole Schaffers 님, 2023년 8월 14일
Dear valued Guest,thank you for choosing to stay with us at Seaside Palm Beach. We are delighted to read that you found our courteous service and the quality and choice of our cuisine to be outstanding.We are looking forward to welcoming you back very soon.Kind regards,Nicole Schaffers, General Manager Seaside Palm Beach*****

10/10 - 훌륭해요

Louise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 14박 숙박함

10/10 - 훌륭해요

Alexandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 7박 숙박함

10/10 - 훌륭해요

Olaf

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr schönes Hotel - perfekt für einen gehobenen Strandurlaub - Zimmer mit Meerblick / Dünenblick ein echter Traum!!! Leichte Abstriche beim Fitnessstudio im Halbfreien und mit wenigen (guten) Geräten...
2023년 7월에 1박 숙박함
답변 제공: Nicole Schaffers 님, 2023년 8월 3일
Sehr geehrter Olaf,vielen Dank für Ihren Aufenthalt in unserem Hotel Seaside Sandy Beach**** und Ihre Bewertung. Es freut uns, dass Sie Ihren Urlaub genossen haben und den Blick von Ihrem Zimmer auf das Meer und die Dünen als „Traum“ empfunden haben. Allerdings bedauern wir sehr, dass Sie mit den Geräten in unserem Fitnessstudio nicht ganz zufrieden waren. Mit Steppern, Ergometern, einem Laufband, Heimtrainern, Gewichten und Aerobic-Geräten verfügt unser Fitnessstudio über eine große Auswahl an Geräten. Einige wurden erst vor kurzer Zeit neu erworben und unsere Technischer Service kümmert sich täglich darum, dass alles in einwandfreien Zustand ist. Bitte zögern Sie bei Ihrem nächsten Aufenthalt nicht, uns direkt anzusprechen, damit wir umgehend dafür sorgen können, dass alles zu Ihrer Zufriedenheit ist. Nochmals vielen Dank für Ihren wertvollen Kommentar und wir freuen uns, Sie ganz bald wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenNicole Schaffers, Hoteldirektorin Seaside Palm Beach*****

10/10 - 훌륭해요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic place to stay. Excellent climate. Great beach. Amazing food. Excellent saunas, excellent salt & fresh water pools.
2023년 7월에 5박 숙박함
답변 제공: Nicole Schaffers 님, 2023년 7월 11일
Dear Anthony,Thank you very much for your review. I am pleased to read that our pools were to your liking and that you enjoyed our amazing gastronomic offer. Once again thank you for choosing us as your vacation destination and we hope to have the pleasure to serve you again in the near future.Best regards from sunny Gran Canaria,Nicole Schaffers, General Manager Seaside Palm Beach*****

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Wellness und Wanderurlaub in einem tollen Hotel
Hotel in erstklassiger Lage! Im Zimmer ist jedes Detail aufeinander abgestimmt. Das gesamte Team des Hauses ist herausragend! Das servierte 4-Gänge Menü an vier Tagen in der Woche ein Genuss. Die Hotelanlage ein einzigartiger Palmengarten. Vielen Dank liebe Frau Schaffers, an sie und das gesamte Team!
2023년 5월에 18박 숙박함
답변 제공: Nicole Schaffers 님, 2023년 6월 13일
Sehr geehrter Gast,vielen Dank für Ihre Bewertung, in der Sie uns die höchstmögliche Punktzahl gegeben haben. Wir sind Mitglied bei Design Hotels und legen viel Wert auf die Details sowohl in den Zimmern als auch im Rest des Hotels. Daher freuen wir uns sehr, dass Sie sich in Ihrem Zimmer wohlgefühlt haben. Auch Ihr Lob über unser herausragendes Team macht uns sehr stolz, da wir leidenschaftliche Gastgeber sind und unseren Gästen einen wundervollen Aufenthalt bereiten wollen. Die exquisite Gastronomie ist eines der wesentlichsten Merkmale unserer Hotelkette und unsere Köche lieben es unsere Gäste mit besonderen und köstlichen Menüs zu verwöhnen.Wir danken Ihnen sehr für Ihren Aufenthalt bei uns und hoffen, dass wir Sie bald wieder bei uns begrüßen dürfen.Mit freundlichen GrüßenNicole Schaffers, Hoteldirektorin Seaside Palm Beach*****

2/10 - 너무 별로예요

luke frans

출장 여행
좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Old hotel
Oud hotel dringend aan renovatie toe- ouder publiiek vooral bejaardeno
2023년 5월에 10박 숙박함
답변 제공: Nicole Schaffers 님, 2023년 6월 6일
Dear Luke,Thank you very much for your review. I highly regret to learn that you found our hotel to be a little bit dated. Our hotel was built in the 70's and since then, we constantly carry out renovation and maintenance work to keep all the facilities in perfect condition. During the holiday, we also have many families visiting us. In the low season, more couples and senior citizens come to our hotel.As we strive to maintain and continuously improve our high standards, constructive feedback and suggestions from our guests are of great importance to us. Therefore, thank you very much for your feedback.I understand from your comments that you might not return but I hope to have the opportunity to restore your faith in our resort as we are continuously improving our service levels and product quality.Kindest regards,Nicole Schaffers, General Manager Seaside Palm Beach*****

10/10 - 훌륭해요

alfons

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Heel fijn hotel, wel duur, maar je krijgt er veel voor terug. Zeer vriendelijk personeel en allemaal Zeer behulpzaam. Hele mooie tuin met prachtige zwembaden. Het ontbijt en avondeten is heel uitgebreid en divers en van goede kwaliteit.de kamers zijn ook fijn. Ik zie geen minpunten
2023년 5월에 4박 숙박함
답변 제공: Nicole Schaffers 님, 2023년 5월 23일
Dear Alfons,Thank you very much for your review. We are humbled that our products and services reached your expectations; feedback like yours goes a long way in helping us raise our service levels even higher.We hope to be able to welcome you again soon and wish to thank you for having chosen the Seaside Palm Beach *****.Best regards from sunny Gran Canaria,Nicole Schaffers, General Manager Seaside Palm Beach*****

10/10 - 훌륭해요

LUIS FERNANDO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 15박 숙박함

10/10 - 훌륭해요

Julian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed before. The staff are so so so friendly and helpful. The food has to be the best for half board/full I’ve had from any hotel food. Great position and facilities. Just calm, top class, comfortable, welcoming and perfect for a single person, chilled couple or with a kid. Love it
2023년 4월에 7박 숙박함
답변 제공: Nicole Schaffers 님, 2023년 4월 18일
Dear Julian,thank you for your lovely review. It is a pleasure to read that you once again had a wonderful holiday in our Seaside Palm Beach and every member of our dedicated team truly appreciates your kind words.We hope to have another opportunity to serve you in the future.Kindest regards,Nicole Schaffers, General Manager Seaside Palm Beach*****

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 5박 숙박함

10/10 - 훌륭해요

Katherine

2022년 11월에 7박 숙박함

8/10 - 좋아요

philippe

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Should prefer adult only as kids are noisy for aged clients
2023년 3월에 14박 숙박함
답변 제공: Nicole Schaffers 님, 2023년 4월 12일
Dear Philippe,thank you for your review. It is a pity to hear that you did not find complete relaxation in our hotel. We would like to inform you that we have a relaxation pool for adults only.We hope to have the pleasure to welcome you again in the future and remain with kindest regards.Nicole Schaffers, General Manager Seaside Palm Beach*****

10/10 - 훌륭해요

Lars

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 11박 숙박함

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We'll be back
Second time here and we will be back. Great location, very friendly, very quiet and lovely food.
2023년 3월에 10박 숙박함
답변 제공: Nicole Schaffers 님, 2023년 4월 3일
Dear Peter,thank you for your great review and your compliments regarding our hotel. It was a great pleasure to have you amongst our guests again and we cannot wait to welcome you back in the future.Kindest regardsNicole Schaffers, General Manager Seaside Palm Beach*****

10/10 - 훌륭해요

Aaron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are exceptional.
2023년 2월에 7박 숙박함
답변 제공: Nicole Schaffers 님, 2023년 2월 27일
Dear Aaron,we thank you for your praise regarding our staff and we would love to welcome you again soon.Kind regards,Nicole Schaffers, General Manager Seaside Palm Beach*****

8/10 - 좋아요

luke frans

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
super design hotel je waant je in de jaren 70 super service en super keuken en heerlijk vakantiegevoel
2022년 12월에 9박 숙박함
답변 제공: Nicole Schaffers 님, 2023년 1월 2일
Dear Luke,thank you very much for your feedback of our Seaside Palm Beach****. I am delighted to read that you spent a magnificent vacation with us and highlighted our attentive service and gastronomic offer. I hope to be able to serve you again in the near future!Kind regards from sunny Maspalomas,Nicole Schaffers, General Manager Seaside Palm Bach****

10/10 - 훌륭해요

Leif

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 15박 숙박함

10/10 - 훌륭해요

Karin

2022년 11월에 10박 숙박함

10/10 - 훌륭해요

SONSOLES

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel diez
Perfecta
2022년 12월에 7박 숙박함
답변 제공: Nicole Schaffers 님, 2022년 12월 13일
Estimada Sonsoles,A todo el equipo de Seaside Palm Beach***** nos alegra que haya tenido una estancia perfecta con nosotros y esperamos poder volver a recibirla nuevamente en un futuro cercano.Un cordial saludo,Nicole Schaffers, Directora Seaside Palm Beach*****

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Service Freundlichkeit Atmosphäre die meisten Gäste ....einfach wunderbar der style ist etwas zu alt....
답변 제공: Nicole Schaffers 님, 2022년 12월 12일
Sehr geehrter Michael, vielen Dank für Ihre positive Bewertung und Ihre freundlichen Worte zu der Atmosphäre in unserem Hotel und zu unserem Service.Wir hoffen sehr, Sie bald wieder bei uns begrüßen zu dürfen.Mit sonnigen Grüßen aus Gran CanariaNicole Schaffers, Hoteldirektorin Seaside Palm Beach*****

10/10 - 훌륭해요

Paul Matthew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Karl-Gunnar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함

8/10 - 좋아요

Alan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the service was very good and general the hotel deserves 5 stars but i was a little dissapointed with the entertainment program and some of the waiting staff were not quite on the ball.
2022년 11월에 6박 숙박함
답변 제공: Nicole Schaffers 님, 2022년 11월 24일
Dear Alan, thank you very much for your review. It is a pleasure to read that you had a good time in our hotel and enjoyed our service and facilities.However, we are sorry to learn that we were not able to meet your expectations regarding our entertainment program. We would be very pleased to receive a more detailed feedback via email to let us know what we can improve. Your opinion is very valuable for us to continuously develop.We truly hope to have the privilege to welcome you back in a near future. Kindest regards from sunny Gran Canaria, Nicole Schaffers, General Manager Seaside Palm Beach*****

8/10 - 좋아요

luke frans

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 11월에 8박 숙박함

6/10 - 괜찮아요

Paavo Friedrich

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spannteppich im Zimmer voller Flecken. In einem Hotelzimmer sollte es keine Spannteppiche haben, das ist unhygienisch. Eine Wand im Zimmer war ebenfalls verfleckt. Das Personal war äusserst freundlich und sehr aufmerksam, das Essen war gut, das Frühstücksbuffet sehr gut.
2022년 11월에 7박 숙박함
답변 제공: Nicole Schaffers 님, 2022년 11월 15일
Sehr geehrter Paavo Friedrich,vielen Dank für Ihre Bewertung Ihres Aufenthalts in unserem Seaside Palm Beach*****. Es freut mich, dass Sie einen schönen Urlaub bei uns hatten und unser aufmerksames Personal und unser gastronomisches Angebot lobend erwähnen.Es tut mir jedoch leid, dass Sie nicht vollkommen zufrieden mit Ihrem Zimmer gewesen sind. Unsere Zimmer werden mit einem speziellen Reinigungsmittel für Teppiche gesäubert, sodass die Hygiene in jedem Fall gewährleistet wird. Schade, dass Sie uns nicht während Ihres Aufenthalts Bescheid gegeben haben. Unser Ziel ist es, dass sich unsere Gäste rundum wohl fühlen und ich bin mir sicher, dass wir eine Lösung gefunden hätten.Wir hoffen, dass wir Sie bald noch einmal bei uns begrüßen dürfen.Mit sonnigen Grüßen aus MaspalomasNicole Schaffers, Hoteldirektorin Palm Beach*****

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Oasis
Return visit for me and not my last. Beautiful setting in Palm tree oasis next to beach. Lovely food and friendly attentive staff. Very relaxing.
2022년 9월에 13박 숙박함
답변 제공: Nicole Schaffers 님, 2022년 10월 18일
Dear Kevin, thank you for sharing your kind review and for posting this lovely picture of your recent stay in our Seaside Palm Beach*****. I am glad to read that you once again enjoyed your stay and had a relaxing holiday. Your compliments concerning our beautiful garden full of palm trees and our friendly service make me very proud.My team and I hope to have the pleasure to welcome you again in the near future.Kindest regardsNicole Schaffers, General Manager Seaside Palm Beach*****

10/10 - 훌륭해요

George Gregor

2022년 9월에 10박 숙박함

10/10 - 훌륭해요

edouard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 7박 숙박함

10/10 - 훌륭해요

Armin

2022년 9월에 1박 숙박함

8/10 - 좋아요

Franziska

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 2박 숙박함