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OYO 스테이드 코트 호텔 여행 후기

3 out of 5
OYO 스테이드 코트 호텔
Stade Street, West Parade, Hythe, England

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 223개 이용 후기 중 48개" "
평점 8 - 좋아요. 223개 이용 후기 중 100개" "
평점 6 - 괜찮아요. 223개 이용 후기 중 49개" "
평점 4 - 별로예요. 223개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 223개 이용 후기 중 9개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

10/10 - 훌륭해요

Matthew

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, Very pleasantly surprised with the size/space in the room. Would defo use again.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Anita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
In the middle of refurbishing at the moment so difficult commenting, however this didn’t effect our stay,and the staff friendly and helpful
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Sean

좋아요: 편의 시설/서비스
Lovely staff.. excellent room for the money
2024년 3월에 2박 숙박함

4/10 - 별로예요

DP

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Noisy room
We were kept awake by the constant humming of the boiler below our room. We thought it was the bathroom fan but when questioned they said the boiler affects 2 rooms. No offer to change rooms was made. Do not have room 106 unless you like a bit of noise.
2021년 7월에 2박 숙박함
답변 제공: Richard 님, 2021년 7월 25일
Hi, thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Richard

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay for the second time.
We love it here. The views are excellent. Only a 3 star but we have no problems. Evening meals are great, breakfast is to be avoided. It could do with a maintenance man on the outside: could do with painting in places and needs some gardening. As it is, it is fine but could be outstanding with not much effort. We will be going back.
2021년 6월에 3박 숙박함

8/10 - 좋아요

Helen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 1박 숙박함
답변 제공: Jim 님, 2021년 6월 26일
Hi, Helen! Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you again soon with a pleasant experience. Regards, Jim

10/10 - 훌륭해요

Stuart

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 6월에 2박 숙박함
답변 제공: Marie 님, 2021년 6월 8일
Hi, Stuart! Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Marie!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not happy atall wont be going back
The hotel stunk of curry all weekend even the fresh towels we got delivered to the door stunk to the point we had the window open all weekend and heaters on. On arrival the receptionist demanded £50 a night deposit. When using the shower the toilet backed up and had water on the floor the net curtains were missing on the balcony type room and windows covered in bird poo not happy atall
2021년 5월에 2박 숙박함
답변 제공: Marie 님, 2021년 5월 19일
Sorry for the hassle you faced, We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Marie!

8/10 - 좋아요

Stuart

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good value for money and great location.
2021년 4월에 1박 숙박함
답변 제공: Marie 님, 2021년 4월 19일
Thanks for rating us, Stuart! Your review made our day. We hope to delight you with our services. Regards, Marie!

2/10 - 너무 별로예요

Valentin

2021년 2월에 1박 숙박함
답변 제공: Leo 님, 2021년 4월 17일
Hi, Valentin! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Alex

6/10 - 괜찮아요

Francine

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Was surprised how much it didn’t look like photos . It says free parking but the tiny area at the back was full so had to park on the road
2021년 3월에 1박 숙박함
답변 제공: Leo 님, 2021년 4월 7일
Apologies for the problems you had faced, Francine! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Alex

10/10 - 훌륭해요

k

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Little gem
Great place to stay. Albeit all facilities not open friendly staff. On seafront
2021년 4월에 1박 숙박함
답변 제공: Leo 님, 2021년 4월 5일
Hi, thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Alex

8/10 - 좋아요

geoffrey

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 1박 숙박함
답변 제공: Bella 님, 2020년 12월 19일
Hi, Geoffrey! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Bella!

6/10 - 괜찮아요

Jason

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2020년 12월에 1박 숙박함
답변 제공: Leo 님, 2020년 12월 16일
Hi, Jason! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Barbara

8/10 - 좋아요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 3박 숙박함
답변 제공: Justin 님, 2020년 11월 7일
Hi, Margaret. Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Justin

10/10 - 훌륭해요

Neil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptional location and staff
Service was exceptional due to our urgency of need to have a place to stay for 2 nights. Location was excellent and a sea view is highly recommended.
2020년 10월에 2박 숙박함
답변 제공: Receptionist 님, 2020년 10월 24일
Dear Guest, Thank you so much for your kind review it has been a challenging time for all and we are glad that you enjoyed your stay with us. Look forward to seeing you again soon. Kind Regards

10/10 - 훌륭해요

Stuart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel on the beach.
Compact room, warm and comfortable. Very clean, ideal location. Great value for money.
2020년 10월에 2박 숙박함
답변 제공: Receptionist 님, 2020년 10월 23일
Thank you for the positive reply, Stuart. Hope to see you soon again!

4/10 - 별로예요

Denise

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Tired decor. Cramped
2020년 10월에 1박 숙박함
답변 제공: Leo 님, 2020년 10월 20일
We are sorry for the inconvenience caused to you, Denise! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함
답변 제공: Christina 님, 2020년 9월 22일
We are glad to see that you have rated us positively, David! Do give us more chances to enhance your experience with us. Regards, Christina!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable. Slightly quirky building. Helpful pleasant staff. Great location on the seafront and great views.
2020년 9월에 2박 숙박함
답변 제공: Marie 님, 2020년 9월 20일
Thanks for rating us, your review made our day. We hope to delight you with our services. Regards, Marie!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Ok for a night's sleep, needs thicker walls.
Nice view, but building structure is pretty old, walls are extremely thin. We could hear our neighbour snoring at night, and hear our neighbours going up/down stairs, opening and closing doors as if they were within our room.
2020년 9월에 1박 숙박함
답변 제공: Receptionist 님, 2020년 9월 9일
Dear Guest, We are sorry that you had some issues with your stay, Stade Court is an old Hotel built 1940's and take on board your comments. Kind Regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
strict on check in times
Strict on check in times arrived 40 minutes earlier than 14:00 told room not available and return after or on time Otherwise no concerns Positive kept hold of our bags Clean and spacious room with a sea view And comfy bed with tea making facilities
2020년 9월에 1박 숙박함
답변 제공: Receptionist 님, 2020년 9월 5일
Dear Guest, Thank you for your review, we are sorry about the room check in time normally if room ready before we will allocate but we have been at full capacity recently but do hope to see you again. Kind Regards

8/10 - 좋아요

Felicity

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2020년 8월에 5박 숙박함
답변 제공: Ammy 님, 2020년 8월 30일
Thanks for the positive rating, Felicity! Hope to welcome you again soon. Regards, Leo

4/10 - 별로예요

Rhonda

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The whole hotel needs a revamp. Paint flaking of the walls, broken shelves, shower not working properly.
2020년 8월에 4박 숙박함
답변 제공: Ammy 님, 2020년 8월 21일
Hi, Rhonda! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

8/10 - 좋아요

Janet

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Family friendly hotel right by the beach with nice restaurant within hotel and a bar restaurant next door. Great walks on sea wall and beside Royal Military Canal. Very friendly staff .
2020년 8월에 3박 숙박함
답변 제공: Receptionist 님, 2020년 8월 19일
Dear Guest, Thank you for your positive feedback it means a lot to all the staff here who work hard everyday to ensure the guests have a pleasant stay with us. Hope to see you again soon. Kind Regards

6/10 - 괜찮아요

Graham

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Needs some attention
A typical seaside hotel, that could seriously do with some attention! We unfortunately picked one of the warmest nights of the year to stay at the hotel and the people in the next room to us deemed that non-smoking in the hotel means that you can lean out of the window and smoke and throw the dog-ends on to the ledge. They were also talking to each other whilst hanging out of the window till 3:00 a.m.When we reported this the next morning we were told that there was no-one in the room? Were they ghosts or could it have been the staff? Basically the reception did not want to know!
2020년 8월에 1박 숙박함
답변 제공: Cheshta 님, 2020년 8월 18일
Sorry for the hassle you faced, Graham! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jacob

8/10 - 좋아요

Amanda

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
just ok
Hotel very dated and not enough parking.it was clean and food was good .no air con just small fan. The receptionist and resterant waiter very friendly and helpful. Could do with someone on reception early in morning.
2020년 8월에 1박 숙박함
답변 제공: Receptionist 님, 2020년 8월 10일
Dear Guest, Thank you for your review we understand that our car park is small and can be frustrating on arrival if there is no spaces. We hope this did not spoil your stay with us and look forward to seeing you again.

10/10 - 훌륭해요

Emily

2020년 8월에 1박 숙박함
답변 제공: Ammy 님, 2020년 8월 22일
Thanks for the positive rating, Emily! Hope to welcome you again soon. Regards, Barbara

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
The hotel was in a great location near the beach. check in was easy and quick, staff were helpful and polite. our room was a compact double with sea view, so expected it to be fairly small. sea view was a disappointment, as workers were fitting new decking and cutting wood outside our room. Room was noisy at night with sounds of a generator constantly working. so room was a bit lacking, to say the least. But for one night, it was okay. would not liked to have stayed longer, and will not be returning to this hotel.
2020년 7월에 1박 숙박함
답변 제공: Marie 님, 2020년 7월 21일
Thanks for the positive rating, we feel thankful to have honest feedback from you. It will help us to a better level of expertise. Have a pleasant day! Regards, Marie!

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 4월에 2박 숙박함
답변 제공: Cheshta 님, 2020년 4월 7일
Glad to see that you have rated us positively, Hope to serve you soon with a wonderful stay. Regards, Jordan

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 4월에 1박 숙박함
답변 제공: Ammy 님, 2020년 4월 5일
Hi, we are glad to see that you liked our services. Regards, Michael

8/10 - 좋아요

M

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Ammy 님, 2020년 3월 2일
Thank you so much for rating us positively. We will endeavour to keep it up. Have a nice day. Regards, Ammy

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Okay
Staff were nice and room was clean. Bed was uncomfortable and the room was very cold. Could do with some updated decor. You get what you pay for it was okay
2020년 2월에 1박 숙박함
답변 제공: Ammy 님, 2020년 2월 28일
Hi, We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback. We will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Ammy.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Lovely views , pleasant receptionuist and comfortable beds . We had a family room. We had not been informed this was over two floors with a narrow staircase .The toilet was upstairs causing my wife difficulties as she is disabled and struggles with stairs. This should have been highlighted in advance . The breakfast service wss awful. We arrived at 9.10. The buffet wss largely empty, there were no cups and the coffee was cold . We were the only people left to ve served but the cooked breakfast took 20 minutes to come .We then found they had cleared away the toast facilities and the continental breakfast items. Not worth what we paid
2020년 2월에 1박 숙박함
답변 제공: Cheshta 님, 2020년 2월 20일
Hi, Thank you so much for writing the review and rating positively. We do apologize for the issue faced and we will strive to ensure better services further. Regards, Cheshta

6/10 - 괜찮아요

stephen

가족 여행
좋아요: 청결 상태, 객실의 편안함
Ghost hotel
Great location, tired hotel with 1 staff member on duty to sort out bar and reception etc.... all lights permanently turned off in all areas on the way to the room... honestly felt like a hotel preparing to close down imminently..
2020년 2월에 2박 숙박함
답변 제공: Cheshta 님, 2020년 2월 12일
Hi, Stephen! Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Cheshta

8/10 - 좋아요

LOUISE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 10박 숙박함
답변 제공: Cheshta 님, 2020년 2월 3일
Thanks for the positive rating, Hope to host you soon :) Regards, Cheshta

8/10 - 좋아요

victoria

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Ammy 님, 2020년 1월 14일
We appreciate your feedback, Victoria! Hope to welcome you soon :) Regards, Ammy.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was very good for the price, would happily stay again.
2020년 1월에 1박 숙박함
답변 제공: Cyril 님, 2020년 1월 7일
Great to here this and we are overjoyed that you had a lovely time staying with us and hope to see you back soon. Regards,

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay at hotel very clean friendly staff.will stay a gain.
2020년 1월에 3박 숙박함
답변 제공: Cyril 님, 2020년 1월 7일
Thank you for your nice review. We always strive hard to keep the guest happy and to have pleasant stay. Kind Regards,

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Etablissement ancien mais dans le style british! Propreté et personnel irréprochables, vue imprenable sur le front de mer. Malheureusement un peu cher mais c’est le jeu à cette époque...
2019년 12월에 1박 숙박함
답변 제공: Joey 님, 2019년 12월 30일
Salut, Merci beaucoup pour la note positive. Il semble que vous ne soyez pas entièrement satisfait de nos services, nous avons souligné le problème à notre équipe compétente pour assurer un séjour confortable et relaxant à l'avenir. Cordialement, Joey

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 4박 숙박함
답변 제공: Ammy 님, 2019년 12월 28일
Hey, Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Ammy.

8/10 - 좋아요

Noel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함
답변 제공: Ammy 님, 2019년 12월 10일
Hey, Noel! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Ammy.

8/10 - 좋아요

john

좋아요: 청결 상태, 객실의 편안함
weekend break
lovely location , with a great view, next to an excellent sea food restaurant, close to quaint Hythe town centre, with an excellent 4-5 mile sea view walk to Folkstone.
2019년 11월에 2박 숙박함
답변 제공: Ammy 님, 2019년 12월 1일
Thank you so much for the wonderful rating, John! It gives us immense satisfaction when we see guests loved our services. Keep allowing us to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Ammy.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
Staff friendly
2019년 11월에 2박 숙박함
답변 제공: Joey 님, 2019년 11월 24일
Thanks for the positive rating, Hope to host you soon Regards, Joey

8/10 - 좋아요

실제 이용하신 고객

2019년 11월에 1박 숙박함
답변 제공: Ammy 님, 2019년 11월 18일
Hey, Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Ammy.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The reception staff was excellent. We felt at ease. An old style hotel, clean and warm. Comfortable beds. What else can you expect at this very reasonable price. Great stay close to the Eurotunnel and opportunity for a stroll along the beach.
2019년 11월에 1박 숙박함
답변 제공: Ammy 님, 2019년 11월 18일
Hey, Your review made our day. Reviews like yours are what keeps us going the extra mile to serve better in the future. Regards, Ammy.

10/10 - 훌륭해요

FRANK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 3박 숙박함
답변 제공: Ammy 님, 2019년 11월 6일
Hey, Frank, Delighted by your feedback, it matters a lot to us. Hope to host you soon :) Regards, Ammy.

10/10 - 훌륭해요

Patrick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spacious clean room
2019년 10월에 4박 숙박함
답변 제공: Ammy 님, 2019년 11월 4일
Thank you so much for the wonderful rating, Patrick! It gives us immense satisfaction when we see guests loved our services. Keep allowing us to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Ammy.

8/10 - 좋아요

Jessica

2019년 11월에 1박 숙박함
답변 제공: Chetan 님, 2021년 5월 11일
Hi, Jessica! Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Barbara

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alles was naar wens, heel goed geslapen. Koffie op de kamer, was heel fijn.
2019년 10월에 1박 숙박함
답변 제공: Paul 님, 2019년 11월 5일
Please can you confirm which of your guidelines have not been followed?